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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Kingdom Delicacies Pte Ltd

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Job Purpose:
We are looking for a dedicated and enthusiastic F&B Captain to join our dynamic team in Singapore. The ideal candidate will have a passion for delivering exceptional service and will play a key role in ensuring a seamless dining experience for our guests across our restaurant, pool bar, and in-room dining services.

Duties & Responsibilities:

Guest Service:

• Greet guests warmly and ensure they are seated promptly.
• Provide menus and introduce daily specials and promotions.
• Take accurate orders and relay them to the kitchen efficiently.
• Ensure guests are satisfied with their dining experience, addressing any concerns promptly.
• To have complete knowledge on the menu / service available / preparation methods and time in sections appointed

Service Efficiency:

• Assist in setting up and clearing tables.
• Serve food and beverages in a professional manner.
• Ensure all service areas are clean and well-organised.

Support Team Operations:

• Assist colleagues as needed to ensure efficient service flow.
• Communicate effectively with the kitchen and bar colleagues to ensure timely delivery of orders.
• Help with the preparation of service areas before and after meal periods.

Promotions & Upselling:

• Suggest additional items to enhance the guest experience and increase sales.
• Stay informed about menu changes and seasonal offerings.

Compliance & Safety:

• Adhere to all health, safety, and hygiene standards as required.
• Follow all company policies and procedures regarding the handling of food and beverages.

Inventory & Supplies:

• Monitor and restock service areas with necessary supplies.
• Report any shortages or equipment issues to the supervisor.

Required skills and Qualifications:

• Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
• Previous experience in a similar role within the F&B industry in Singapore is an advantage.
• Strong interpersonal and communication skills.
• Ability to work as part of a team.
• Basic knowledge of food and beverage service.
• Proficiency in using point-of-sale (POS) systems is a plus.
• Positive attitude and customer-focused.
• Ability to work efficiently in a fast-paced environment.
• Reliable and punctual.
• Excellent verbal, reading and written communication skills

1-Soleil

Job Description

Job Description:

• Adhere to and maintain service sequences execution as per outlet’s SOP.
• Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
• Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
• Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
• Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
• Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
• Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
• Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
• Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
• When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
• Coordinate with senior team members on manpower requirement and requisition if any.
• Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
• Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

UNDER DER LINDEN PTE. LTD.

Job Description

Position: Restaurant Supervisor

Salary: S$ 2,800 – S$3,000

Working Days & Hours: 5 days work week

Working Location: China Town

The restaurant:

Modern Asian Restaurant along Cross Street

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position if required.

2. Bring the best dining experience to the guests during restaurant operations.

3. to achieve monthly KPI through excellent sales and service

4. Ensure compliance with sanitation and safety regulations according to government regulations.

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Deliver superior service and maximize customer satisfaction

7. Housekeeping of work area and premises before and after services

8. Ad hoc duties when needed, taking instruction from supervisors and managers.

Job Requirements

1. Motivated (Leadership), result-oriented(result-driven) and a fast learner

2. Good organizational and planning abilities

3. Excellent interpersonal and communication skills

4. Service-oriented in all guests interactions

5. Computer literate and with excellent interpersonal skills is a plus

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Listen to every guest and observe body language carefully in order to be able to understand guest’s needs and expectations, and consistently surprise and delight every guest.
Create and maintain a strong guest ‘first name’ relationship and combine this with an excellent memory for guest preferences.
Have a good understanding of the outlet’s concept and food and beverage offerings, and be able to verbally explain those to the guests with personality and flair on the line.
Have the knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines, be able to garnish all drinks as per the given standards, and explain their characteristics.
Set up daily bar counter and ensure that mise en place, any other required ingredients and equipment are prepared in order to work as efficiently as possible.
All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.
Assist the Head Bartender and Bar & Beverage manager to create new mixed drinks and cocktails for promotional activities and new menus.
Check the inventory daily before each shift to assure correct amounts are stocked up, so to avoid running out of stocks during service periods.
Handle cash, credit card, and other forms of payment accurately and efficiently, and process transactions using the point-of-sale (POS) system.
Closing the bar at the end of each shift, including cleaning and sanitising the bar area, equipment, and utensils, inventory check and securely storing supplies.
Clean and sanitise the bar areas after each shift and when required.
Responsible for checking and recording the temperature of the bar fridges and follow the First in, First Out standards.
Ensure compliance with all food and beverage policies and procedures, as well as applicable beverage and liquor laws with responsible service of alcohol.
To always take corrective action if service errors occur, ensuring all solutions exceed the guest’s expectations

Other Responsibilities:

Ensure a service-oriented culture focusing on guests’ needs
Be well versed in the hotel’s fire and life safety emergency procedures
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Maintain the highest standard of personal appearance and cleanliness

Requirements:

Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
Relevant experience as a bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for at least one year
Excellent verbal, reading and written communication skills
Ability to understand effective approaches of communication with different individuals
Bartending competitions experience is an advantage

Competencies:

Passionate about the hospitality industry
Energetic and personable
Aware of the local market trends in mixology
Good communication and customer contact skills
Service orientated with an eye for detail
Ability to work well in stressful and high-pressure situations
A team player and self-starter
Perform job with attention to details and the ability to organize and handle multiple tasks
Ability to understand the flow of service and support colleagues

SUSHIRO GH SINGAPORE PTE. LTD.

Job Description

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

Requirement:

• Possess working experience in Japanese restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers
• Possess working experience in F&B industry
• Management Trainee position is also available
• Food & Hygiene certified
• Willing to work shifts, weekends and public holidays
• Possess Great Personality – Proactive, Patience, Humble and Eager to learn
• Can-do attitude, driven, passionate about work and a team player

Working Hours:

• Working Hours: 44 hours a week
• Working Days: 6 days a week

JK KAMPUNG UBIN PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

MICRO FINANCIAL MANAGEMENT AND CORPORATE SOLUTIONS PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

HONG LI CUISINE PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

GOODWILL DELIGHT PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Tin Box

Job Description

• Directs food preparation and collaborates with Head Chef/Outlet Manager
• Ensuring consistency in quality and portion size moving dishes
• Enforcing safety and sanitation standards in the kitchen
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Prepare and cook menu items as per set standards.
• Receiving feedback and making improvements where necessary
• Ensuring that all food is of excellent quality and served in a timely manner
• Any other ad-hoc duties as assigned

KHADIJAH EATING HOUSE PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Young Women's Christian Association of Singapore

Job Description

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

The Role

The Front Office Executive works under leadership and managerial roles of Front Office function in accordance with the service standards. He/She must be a friendly and outgoing individual and possess excellent communication and problem-solving skills. He/she can work well under pressure in a fast-paced environment and is able to interact with culturally diverse guests. He/She is also required to mentor, guide the junior team members. In the absence of the Front Office Manager and duty managers, he/she is responsible for the smooth and efficient operations of the Front Office.

The Responsibilities

Manage Front Office Operations

• Coordinate daily front office activities to ensure operational efficiency.
• Build rapport with guests to enhance service experience
• Maintain accurate room status information
• Responsible for the assignment and blocking of rooms for arrival guests, particularly VIPs guests and Groups.
• Responsible for the preparation of all the necessary materials, Registration Card, Welcome Folder, Fruit Basket, Cake, Key and etc. prior to VIPs guest arrival.
• Work closely with fellow colleagues in Reservations and Sales Departments on all VIPs reservations.
• Ensure that all reservations and cancellation are processed efficiently.

Drive Service and Operational excellence

• Deal with guest requests to ensure a comfortable and pleasant stay.
• Assist in guests/customers complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• Keep up to date with room prices and special offers in order to provide accurate information to guests.
• Report any maintenance, breakage or cleanliness matters to the relevant Manager.

Manage Operational Risks

• Monitor team's compliance with data protection regulation and organizational security procedures for guest registration and credit and cash transactions.
• Adhere to all fire safety procedures and to assist in the evacuation process.

Team Management

• Conduct on-the-job training and provide guidance to Guest Relations Officers.
• Identify training needs and implement training plans to enhance team capabilities.
• Monitor team performance and provide feedback for improvement.

The Requirements

• Diploma in Hospitality Management
• Minimum 3 years of relevant experience in front desk service.
• Good working knowledge of OPERA system would be an advantage
• Works on shifts including weekends and public holidays

Young Women's Christian Association of Singapore

Job Description

Café Lodge is a contemporary café offering delicious heritage food reminiscent of mom's home cooked meals as well as exquisite western dishes prepared with utmost care and attention to detail. Enjoy our mouthwatering signature dishes like Claypot Laksa and Black Vinegar Pork Trotters or try our Chef's specialities such as Linguine Pasta with Beef Tenderloin, Vietnamese Beef Pho and Roasted Pork Rice.

The lush surroundings and spacious design of Café Lodge is ideal for family gatherings or lunch and dinner parties with friends.

Our F&B Team is a party of passionate and enthusiastic individuals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities

· Check the station(s) to ensure that the necessary supplies are adequate.

· Prepare F&B service environment.

· Check all the function rooms daily before the opening hours to ensure that they are ready for business.

· Welcome the guests and usher them to available tables.

· Take order and repeat the order to the guests for confirmation.

· Help the guests to place the napkins on their laps before serving.

· Check the order to ensure no order is being left out, and be sensitive to the timing of serving.

· Clear the dishes after each course with the permission of the guests.

· Attend to requests raised by the guests from time to time.

· Check the bill to ensure it is correct before presenting it to the guest and mention the charge.

· Confirm the change with the cashier before returning it to the guests.

· Say thank you as the guests leave.

· Assist in the services at other stations or locations when the need arises.

· Carry out any other duties assigned by the Management Staff.

Key Requirements:

· Minimum N level, NITEC in Food & Beverage Operations preferred.

· Able to perform shift work including weekends and public holidays.

· No prior experience required, training will be provided

· Open to Permanent / Part time / Contract

· Students welcome to apply for Part Time / Temporary Role (min 3 months and above)

· Good communications skill

· Enjoy meeting people and has a friendly personality.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

RW Cruises Pte Ltd

Job Description

Primary Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Ascott International Management Pte Ltd.

Job Description

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

PARKROYAL Collection Hotels & Resorts

Job Description

Job Description & Requirement:

This position is responsible for checking in and checking out of guests. Basic functions include dealing with guests’ requests and handling them according to the hotel policies with professionalism and courtesy.

DUTIES & RESPONSIBILITIES:

• To provide courteous and prompt service and if possible to comply with each and every guest’s requests and needs
• To ensure all check-in and check-out are prompt, guest's requirements are met and to ensure that foreign currency exchange is up-to-date
• To prepare and handle check-in and process arrival of all incoming groups and crew
• To handle room change and keys with care and ensure that the room keys are given to the right guests i.e., by checking the Opera System and welcome folder for verification.
• To check the occupancy report to ensure the room status is updated
• To ensure proper handling of all guest's messages/property held at the Reception.
• To perform any other reasonable duties and responsibilities as requested by superior or management.
• Fluency in English and Chinese language

Requirements:

• Preferably candidates with tertiary education in Tourism or Hospitality Management.
• At least 2 years of relevant experience in a similar capacity. Candidates with no experience will be considered for Guest Services Agent position.
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holiday.

Oasia Hotel Singapore

Job Description

Responsibilities

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Oasia Hotel Singapore

Job Description

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Far East Organization

Job Description

Senior/ Guest Service Executive (Vibe Hotel Singapore Orchard)

Responsibilities

Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible. Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure. Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary. Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Requirements

A minimum Diploma qualification in any field. Relevant work experience will be duly considered. Willing to work rotating shifts. Positive attitude with an outgoing personality and good communication skills. Preferred experience in the hospitality industry along with familiarity of the Opera system.

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Shoukouwa Restaurant Pte Ltd

Job Description

Two MICHELIN-starred Japanese restaurant, Shoukouwa, is looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with 1-2 years of experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Ability to speak Japanese is a MUST due to guests' profile and communicate with Japanese Chef
• Willing to work shifts, weekends and public holidays.

Lotus Thai Restaurant

Job Description

Restaurant Supervisor - Ushering customers to their tables - Responsible for presenting menus to customers. - Makes recommendations and serves food/beverages to customers. - Full time or Part time (Flexi working hours) Please call or sms 8168 4877

Economic Agency (1976) Pte Ltd

Job Description

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Oasia Hotel Singapore

Job Description

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Far East Organization

Job Description

Senior/ Guest Service Executive (Oasia Hotel Downtown)

Responsibilities

Provide courteous and efficient service and if possible to comply with each guest’s request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints promptly according to established procedures, and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary. Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use. Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Requirements

Minimum Diploma in Hospitality. Able to perform rotating shifts. Positive attitude and outgoing personality with good public relations skills. Previous experience in hospitality and Opera knowledge will be advantageous.

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Go K Company

Job Description

We are looking for Chef for Korean restaurant;

• Passionate and self-motivating
• Having knowledge on Korean recipes and ingredients
• Mandatory to speak Korean
• Proactive to share idea for developing recipe and new menu
• Research Korean Food Trend and suggest how to localization
• Long service is required as position is crucial

KUMPUNG DELIGHTSS

Job Description

· Ability to manage entire station independently – counter serving & cashiering

· Support kitchen work – washing, general cleaning & shelfing of dry goods.

· Ensure first in first out (FIFO) practices are used in the restaurant

· Assist kitchen staffs with maintaining of equipment and kitchen facilities & cleanliness

· To be responsible for personal hygiene and grooming

· Clearing & cleaning of soiled dished, utensils & kitchen crockeries.

Requirements :

· min. 1 year of experience on the above relevant duties

· Positive attitude and willingness to learn

· Posses valid Singapore Food Hygiene Certificate (if any)

· Able to work in fast-paced F&B environment

· Able to commit weekends and public holidays (if any)

· Good team player and outgoing

· Able to be versatile and multitasking

· Able to handle heavy stuffs

· Tech savvy person, able to accept all implementation to improve workflow

Aqueen Hotels Pte Ltd

Job Description

Job Description & Requirements

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

1. Excellent customer service abilities
2. Excellent communication skills in English
3. PC literacy
4. Able to work on shifts

Kingdom Feast

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Kingdom Indulgence Pte. Ltd.

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Kingdom Pot Pte. Ltd.

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Paris Baguette Singapore Pte. Ltd.

Job Description

Management Trainee (Hotel, Front Office, Food & Beverage, Housekeeping, Operations)

Aloft Singapore Novena by Marriott International – Novena Join the team at Aloft Singapore Novena by Marriott International! WE ARE HIRING MANAGEMENT TRAINEES! We are looking for associates who are as respectful and responsive to the needs of our customers as we are. We promise to deliver a great experience for you in this fun, caring and exuberant workplace where a positive attitude is appreciated; where individuals like you are delighted to share your passion in hospitality and zest for life with our guests and colleagues. Your Purpose You will undergo an 18 - 24 month Management Trainee Programme, where you will be trained on the job and will gain hands-on experience in independent problem solving, running operations, and working in a team. In this structured career pathway, you will eventually be developed as the Supervisor or Manager of the department. Requirements Passionate about hotel and hospitality Able to work shifts Tech-Savvy Team player Excellent organizational and multi-tasking abilities Excellent written and verbal communication skills Shift work required, 5-day work week, rotating off/rest days Candidates at different career stages may apply. We regret that only shortlisted candidates will be contacted. Summary of Role Requirements: Flexible hours available 1 year of relevant work experience required for this role Working rights required for this role Expected salary: $2,700 - $3,200 per month

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35 EMBER PTE. LTD.

Job Description

Position: Restaurant Supervisor

Salary: S$ 2,800 – S$3,000

Working Days & Hours: 5 days work week

Working Location: Chinatown

The restaurant:

Modern Asian Restaurant along Cross Street

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position if required.

2. Bring the best dining experience to the guests during restaurant operations.

3. to achieve monthly KPI through excellent sales and service

4. Ensure compliance with sanitation and safety regulations according to government regulations.

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Deliver superior service and maximize customer satisfaction

7. Housekeeping of work area and premises before and after services

8. Ad hoc duties when needed, taking instruction from supervisors and managers.

Job Requirements

1. Motivated (Leadership), result-oriented(result-driven) and a fast learner

2. Good organizational and planning abilities

3. Excellent interpersonal and communication skills

4. Service-oriented in all guests interactions

5. Computer literate and with excellent interpersonal skills is a plus

Naumi Hotels SG Pte Ltd

Job Description

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

We are seeking for someone who takes pride in delighting guests and providing them with a memorable experience.

Main Duties and Responsibilities

• Follow the correct check-in / check-out procedure.

• Ensure professionalism and accuracy with information and billing during arrival and departure.

• Achieve an accurate and logical work sequence.

• Ensure messages are accurate and passed on promptly.

• Welcome all guests to the hotel in a friendly and professional manner.

• Handover all necessary information completely to the next shift.

• Answer phone calls within three rings.

• Record any guests that need assistance.

• Handle complaints appropriately and pass on to Front Office Manager when necessary.

• Provide efficient, friendly, and professional service to all guests and respect guest privacy.

• Take initiative to ensure that interactions with our guests, team members, patrols and contractors are positive.

• Escalate unresolved guest issues to the Manager on Duty if difficulties arise you are unable to solve.

• Ensure your knowledge of the hotel layout, food and beverage and offerings are kept up to date.

• Work together with trust so that colleagues and management meet the goals of the department/hotel.

• Treat guests and colleagues from all cultural groups with respect, sensitivity, and transparency.

• Maintain a high level of personal presentation according to the Grooming Standards and Code of Conduct.

• Always maintain a high level of professional behavior.

• Communicate effectively, both with guests and other team members.

• Maintain a high standard of cleanliness, hygiene, and presentation of public areas.

• Remain polite, positive, and cooperative.

• Arrive on time for shifts.

• Take responsibility to ensure all required tasks are completed accurately and within given time frames.

• Ensure Hotel, guests and team members information or transactions are kept confidential during or after employment with the company.

Self Management

• Maintain a high level of personal presentation in accordance with the Grooming Standards Policy.

• Maintain a high standard of cleanliness, hygiene, and presentation.

• Remain polite, positive, and cooperative.

• Attend training programs and meetings as directed to constantly improve skills and knowledge.

• Keep yourself familiar with all policies and procedures in force or that Naumi Hotels adopts from time to time.

Health & Safety

• Demonstrate a commitment to Health and Safety by promoting a safe and healthy workplace

• Report hazards, accidents, and injuries.

General

• To take on any other task or assignment and/or projects that may from time to time be given or directed by his/her supervisor/s.

• Any additional duties directed and requested by Manager.

• Provide general assistance and information to Manager as required.

• Any other tasks that we may reasonably ask you to complete.

Requirements

• Strong human relations skills

• Strong communications (verbal and written) skills

• Ability to work independently and take initiative with strong time management skills

• Eye for detail and highly meticulous

• Excellent grooming standards and personal presentation

• Flexibility on working days and hours including weekends and public holidays

Grow your career with us ! We look forward to having a conversation with candidates who have the expertise and experience for this role.

Inter Island Manpower Pte Ltd

Job Description

Job Description

• Receive training and perform duties in various sections of company’s operations such as Service Department, Supporting Function Department etc.;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments.

Job Requirements

• Candidate must possess at least Bachelor's Degree in any field.
• Applicants with relevant working experience in the related field will be advantage, however applicants without relevant working experience also welcome to apply as full training will be provided.
• 5days work per week (Rotating Shift)
• 20 Full-Time position(s) available.

Benefits

• Paid annual leave and sick leave.
• Meals provided.
• Monthly incentives
• Staff insurance
• other benefits

Registration number: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)
Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

QT Singapore

Job Description

Are you an experienced player within the Singapore hospitality landscape?

Looking to take your impressive career to the next level, opening Singapore’s latest and greatest F&B driven luxury Hotel?

Excited by the opportunity to work alongside and grow from our still secret but incredibly awesome Celebrity Chef and star of the Australian restaurant scene GM Doron Whaite?

We are looking for people just like you!

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

• Market leading, competitive salary packages paid above industry rates
• Unrivalled opportunities for development and growth
• Training and coaching from leading names in global hospitality leadership

A commitment to employees that work-life balance being paramount to a successfully performing team

We are looking for that ‘Top 1%’, the best of the best, the ‘Names’ in the Singapore hospitality scene. We want you to be sharing your flair, wisdom and individuality to launch a completely new brand to the market.

You have been looking for that chance to take your already incredible career to even greater heights, we can give that to you!

The Scope:

A Bartender is responsible for delivering excellent Guest experience while working to achieve departmental targets. Responsible for anticipating the needs of attending patrons, maintain the established standard of service, and to adhere to the policies and procedures of the hotel.

 Job Responsibilities: 

• Anticipate and attend to guest’s needs and desires immediately
• Ensure that a high product standard and consistency is maintained all of the time
• Maintain a harmonious relationship with other members of the service team
• Clear glassware, and any other unnecessary items from your outlet
• Maintain an acceptable degree of knowledge with regard to beverage product
• Prepare beverages in line with guest requests
• Up-sell with latest departmental incentives 
• Manage guest queries in a timely and efficient manner 
• Ensure compliance of brand standards 
• Strive to achieve departmental targets 
• Ensure cleanliness of bar areas 
• Comply with hotel security, fire regulations and all health and safety legislation 
• Comply with local licensing laws 
• Participate in all rostered theoretical and on the job training sessions
• Adhere to all established cashiering policies and procedures
• Assist other departments wherever necessary and maintain good working relationships 

Qualification:

• Hold current Responsible Service of Alcohol certificate
• Valid WSQ Basic Food Hygiene certification

Experience:

• At least 2 years working experience as a bartender
• Have a high standard of hospitality and service standard

Key Competencies:

• Able to work under pressure in a fast-paced environment
• Establish rapport easily
• Great organizational skills with the ability to multi-task
• Strong verbal and written communication skills
• Proven objection handling, prospecting and negotiation skills.
• Reliable, focused, and detail-oriented

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities

• Deliver a variety of spa treatments
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Provide assistance in running of spa workshops
• Assist in all reception duties as and when required

Requirements

• Minimum 5 years of working experience as Therapist
• Proven work experience as a Spa Therapist, specializing in Tui Na
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills
• Possess recognized certification

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Fico Restaurant Pte. Ltd.

Job Description

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
​​​​​​​Should your application progress to the next stage, we will be in contact to arrange an interview.

Fico Restaurant Pte. Ltd.

Job Description

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Across all levels, our kitchen is a safe space for every culinary mind to explore their artistry and hone their craft in every dish, and in every detail.

You'll be in charge of:

• Setting up workstation with all the needed ingredients and cooking equipment
• Ensuring great presentation by dressing dishing before they are served
• Keeping a sanitized and orderly environment in the kitchen
• Ensuring all food and other items are stored properly
• Checking quality of ingredients
• Monitoring stock and place order when there are shortages
• Enforcing strict health and hygiene standard and troubleshooting any problems that may arise

What to expect:

• Direct transport in to restaurant from Bedok MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

KHAO HOM BY RUNG MAMA (EAST) PTE. LTD.

Job Description

Roles & Responsibilities

Responsibilities:

Ensuring that all food is served in a timely manner.

Coordinating kitchen staff, and assisting them as required.

Taking stock of ingredients and equipment, and placing orders to replenish stock.

Enforcing safety and sanitation standards in the kitchen.

Receiving feedback and making improvements where necessary.

Past experience as a Kitchen Assistant.

Expert multitasking ability.

Ability to run stocktaking and place orders for resupply.

Exemplary work ethic in a high-pressure environment.

Able to communicate in Thai Language

Able to Work on weekend and PH.

KNS SURIYA EATING HOUSE PTE. LTD.

Job Description

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

RW Cruises Pte Ltd

Job Description

Primary Responsibilities
Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

Responsibilities Include

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

Job Requirement

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently. 
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Junior Captain / Captain 

The Junior Captain / Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests.

What you will do

The Junior Captain / Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Anticipate guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

What you bring

• Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Skilled in building and maintaining relationships across departments and with guests.
• The ability to multitask and prioritize is also essential for this position. 
• Adaptable to working in a fast-paced environment and be attentive.

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays

K2 Recruit Pte Ltd

Job Description

Job Duties 

- Understands the company culture and exemplifies the brand style
- Lead and demonstrate the basics (Smile, greeting, responding,
  organization, safety, house rule and others)
- Familiar the whole floor operation. Able to carry out the role of every floor
  position. (Host, server, cashier and others)
- Effective reporting and discussing with the direct report
- Always provide a high quality of service and deliver excellent dining
  experience to all customers
- Serve foods and drinks as quickly as possible, ensure all dishes in right
  presentation, temperature & portion
- Responds to questions or comments professionally and effectively.
- Reports, discuss or consult with Outlet Manager directly
- Ensure drink bar ingredients keep fresh and follow FEFO (first expired first
  out) standard
- Manage all outlet stocks such as drink bar item, disposable items and
  others. Assist on month-end stock take
- Ensure outlet (floor and drink bar area) cleanliness, and always keep the
  outlet in excellent hygiene standards
- Ensure outlet housekeeping are carry on as scheduled planned
- Always ensure team members are following service manual; follow up with
  new team members’ progress
- Understand and support kitchen operation

Qualifications
- At least 1 years’ experience in the service industry 
- Passion for F&B industry with proven experience in delivering excellent 
  customer experiences 
- Proven experience in leading teams Strong interpersonal and communication   skills 
- Able to multitask -and manage change in a fast-paced environment 
- Willingness to engage in shift work, which includes work on weekends and 
  Public Holidays. 

Benefits and Welfares
- Friendly working environment 
- Health and medical coverage
- Career development and progression pathways
 

SPIZE BEDOK PTE. LTD.

Job Description

Job Description & Requirements

• Setting up the kitchen with cooking utensils and equipment, like knives, pans and food scales
• Studying each recipe and gathering all necessary ingredients
• Cooking food in a timely manner.
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Ensure compliance with all health and safety regulations within the kitchen area

Requirement

• Atleast 3 years work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g. grillers, woks, ovens)
• Advanced knowledge of culinary techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Culinary school diploma preferred

Full Time/Flexi/Part-Time

FT 44 hours - 5 days

PT 30 hours- 5 days

Birthday Incentive

Full-attendance Incentive

Festive Incentive ( Celebrants )

Free meal on duty

Referral fee ( exisiting employees )

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and meal allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Evening, Afternoon
  • Tuesday: Morning, Evening, Afternoon
  • Wednesday: Morning, Evening, Afternoon
  • Thursday: Morning, Evening, Afternoon
  • Friday: Morning, Evening, Afternoon
  • Saturday: Morning, Evening, Afternoon
  • Sunday: Morning, Evening, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 22 August 2024
• Expected salary: $1,900 - $2,500 per month

The Supreme HR Advisory Pte Ltd

Job Description

Working Day: 6 days per week

Location: Guoco Midtown, Singapore 189771 

Salary: $2700 - $3500 + Allowances (AWS provided)

Responsibilities:

As a Guest Relations Executive, you will be the face of our restaurant, ensuring that every guest feels welcomed and valued from the moment they step in. Your primary responsibility is to provide outstanding customer service, manage guest interactions, and enhance the overall dining experience. You will work closely with our team to maintain high service standards and create a memorable atmosphere for our guests.

• Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table.
• Be familiar with the menu, promotions, and service procedures.
• Handle general queries and assist with email and phone inquiries, making accurate reservations.
• Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements.
• Reconfirm reservations daily and respond to inquiries promptly.
• Interact with guests to understand their preferences and provide personalized recommendations.
• Address guest concerns promptly and seek effective resolutions.
• Requests guests for their dining feedback and communicate feedback to the Restaurant Manager.
• Liaise with Front of House and Back of House to ensure timely and accurate service.
• Ensure the restaurant is clean, organized, and inviting, enhancing the overall dining experience.
• Gather guest feedback and share insights with the management team to continuously improve service quality.
• Accommodate special requests and dietary preferences with attention to detail and care.
• Perform or assist in the Front of House duties whenever required.

Job Requirement:

• Proven work experience as a Guest Relation Executive, Restaurant Host or similar roles.
• Willingness to work split shifts, weekends, and public holidays.
• Experience in restaurant, hotel or fine dining concepts will be advantageous.
• Guest relations background 

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279