The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are looking for a capable and hands-on Assistant Executive Housekeeper to support the management of housekeeping operations. This role plays a key part in maintaining high cleanliness standards, managing teams, and ensuring smooth day-to-day operations across guest rooms and public areas.

🔧 Key Responsibilities

• Oversee housekeeping operations across guest floors, public areas, laundry, and linen rooms

• Lead daily briefings and regular team meetings to ensure operational alignment

• Manage guest feedback and resolve issues promptly and professionally

• Ensure compliance with hygiene, grooming, and service standards

• Supervise and guide housekeeping staff to maintain quality standards

• Coordinate closely with Front Office and Maintenance teams

• Support recruitment, training, and performance evaluation of team members

• Assist in budgeting, inventory management, and contract administration

• Ensure proper handling of lost & found items and department assets

• Support safety initiatives including fire warden duties and emergency preparedness

✅ Requirements

• Diploma or equivalent qualification

• Minimum 3–5 years of relevant experience in hotel housekeeping

• Prior supervisory or leadership experience is an advantage

• Strong organizational and team management skills

• Good communication and interpersonal abilities

• Able to work independently and in a team environment

• Able to start within short notice is an advantage

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Oasia Hotel Singapore

Designed with business and leisure travellers in mind, Oasia Hotel Singapore is easily accessible to the Central Business District and shopping belts of the city. Oasia’s oasis experience begins once you set foot inside the hotel, which represents an escape from the hustle and bustle of the city.

Job Description

Job Description:

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

Job Requirements:

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Housekeeping Manager holds an essential position responsible for upholding the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This role demands exceptional management skills in staff supervision, maintenance of grooming standards, resolution of guest concerns, and interdepartmental collaboration to ensure optimal operational efficiency.

Key Responsibilities:

• Provide authoritative leadership and strategic motivation to the housekeeping team, implementing fair and consistent practices in staff scheduling, attendance management, and disciplinary actions.

• Rigorously monitor and enforce cleanliness standards in all areas, addressing guest feedback with utmost professionalism and urgency.

• Meticulously prepare and submit weekly schedules, comprehensive monthly reports, and precise annual departmental budgets.

• Exercise stringent control over the department's Profit & Loss (P&L), ensuring adherence to budget constraints, while providing accurate three-month projections and full-year forecasts as required.

• Actively participate in crucial interdepartmental meetings, effectively communicating and implementing new policies or procedures.

• Implement and oversee a rigorous system for cost-effective stock and linen management.

• Conduct thorough analyses and provide well-researched recommendations for operational improvements to enhance service quality, increase revenue, and reduce costs.

This role demands exemplary leadership skills, unwavering attention to detail, advanced financial acumen, and an uncompromising commitment to maintaining the hotel's brand standards.

Requirements:

• Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerial role

• Bachelor's Degree or Diploma in Hospitality Management or a related field

• Experience working in a multi-cultural environment

• Proven leadership and interpersonal skills with the ability to motivate and manage a team

• Strong organizational abilities and the capability to work independently 

• Bilingual preferred (English and Mandarin) to effectively communicate with Mandarin-speaking clients.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Accor Asia Corporate Offices

Job Description

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development:

• Educate Housekeeping Associates in their respective roles.

• Train and develop Team Leaders/Supervisors.

• Schedule and conduct daily communication meetings with associates.

• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.
  

Projects:

• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.

• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.

• Ensure the completion of all work orders related to housekeeping.

• Conduct annual inventories of all housekeeping equipment.

• Assist in overseeing external contractors to ensure compliance with local policies and standards.
   

Service Standardization:

• Maintain high levels of guest service, ensuring timely and professional responses.

• Supervising the Rooms Operation Management System.

• Support and assign associates as needed to meet guest service demands.

• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.

• Conduct regular inspections of work areas maintained by Housekeeping Associates.

• Propose action plans to achieve service excellence.

• Establish strong hygiene practices.

Job Requirements:

• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.

• Strong knowledge of cleaning techniques, procedures, and cleaning products.

• A diploma in Hotel Management or a related field is preferred.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Marriott International

Job Description

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect from you?

Under the guidance of the Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants, house porters and linen porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exits, stairways and service areas on assigned floors/areas.

Responsible for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the hotel’s interest and as your direct manager’s representative in their absence.

How your day looks like:

• Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.
• Assign special duties to Room Attendants and House Porters on assigned floors.
• Check the computer system throughout the day for an update of room status.
• Check and return an allocated number of guest rooms to the standard required by the hotel
• Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over.
• Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms.
• Ensure soft furnishings and décor of rooms are maintained to standard.
• Oversee implementation of deep cleaning and replacement.
• Check on a daily basis the arrivals, departures and VIP lists.
• Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished.
• Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis.
• Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required.
• Ensure all public area and back of house areas are clean.
• Assist in stock taking of Housekeeping items when necessary.
• Assist in monitoring and controlling housekeeping procedures, including lost property, key and pager control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability.
• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.
• Create and implement green policies and procedures to reduce waste and energy consumption.
• Report immediately any valuable lost property to security and to log packages and all other lost property.
• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.
• Assist fellow employees to perform similar or related jobs as and when necessary.
• Carry out any projects and assignments as directed by the Executive Housekeeper
• Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders (Fourth Hospitality) as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Radisson Hotel Phuket Kata

Job Description

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

INFINIX FACILITIES MANAGEMENT PTE. LTD.

Job Description

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

Executive Housekeeper  

Mandarin Oriental Singapore is looking for an Executive Housekeeper to join our housekeeping team.   

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.   

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.  

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.  

About the job  

Based at the Mandarin Oriental, Singapore, the Executive Housekeeper within the Housekeeping Department is responsible for ensuring that the standards of the Housekeeping Department are maintained and subordinates are performing their duties in an effective and efficient manner. He/She is also responsible for the feedback of information and suggestions to the Management for better housekeeping operation. The Executive Housekeeper reports to the Director of Housekeeping. 

As Executive Housekeeper you will be responsible for the following duties:   

• Planning and coordinating all department objectives to their needs. 

• Liaise with other senior staff / Department Heads on Housekeeping matters and handle complaints or issues which concerning Housekeeping. 

• Inspect VIP rooms to ensure that they are aligned with the desired standards. 

• Conduct random inspection on guest rooms and public areas to ensure that they are clean, presentable and maintained according to stipulated standards. 

• Maintain periodical inventories of all Housekeeping equipment and linens. 

• Evaluate the cleaning requirements of the Hotel, plan and initiate special cleaning assignments through delegation, organization and control. 

• Establish and document the standards of Housekeeping, drive trainings or orientation sessions to inculcate such standards. 

• Conduct bi-weekly / monthly meetings with Managers and Supervisors to check on work progress and resolve work issues on the operation front. 

• Recommend improvements in hotel policies where there are opportunities for improving services, maximizing incoming revenue and reducing costs when possible without comprising on quality standards. 

• Prepare yearly budget for the Department in relation to expenses and provision for capital expenditures. 

• Be involved in reviews of repair & maintenance issues, and coordinate with Engineering on a high level, ensuring all rooms are in good condition for the inventory. 

• Inspect the work of outsourced contractors and ensure that such work conform to the specified standards. 

• Evaluate and complete Annual Performance Appraisal Exercise, establishing training and developmental needs for direct reports and overall department. 

• Interview shortlisted candidates and select most suitable candidate for the role. 

• Responsible for the timely documentation and discipline of staff members in accordance with progressive coaching and counselling policy. 

• Any other duties which may be assigned from time to time by the Superior. 

As Executive Housekeeper we expect from you:   

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma/Bachelor Degree or equivalent.  

• Preferably 8 year(s) of working experience in similar capacity and industry   

Our commitment to you   

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.   

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.  

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.  

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.  

We’re Fans. Are you?  

ABS EMPLOYMENT AGENCY PTE. LTD.

Job Description

Laundry Service Manager

• Oversee and coordinate all laundry service operations to ensure efficiency and high-quality standards.

• Supervise and train staff, manage schedules, and monitor performance.

• Maintain equipment and inventory, ensuring proper usage and timely maintenance.

• Implement operational improvements, manage workflow, and ensure compliance with safety and hygiene regulations.

• Liaise with clients or internal teams to meet service requirements and delivery timelines.
  

  📞 Interested? Apply Now!

  👤 Benny Teo Jie Yi

  📱 +65 8157 0929

  📧 benny.teo@absemployment.com

  📍 ABS Employment Agency Pte Ltd

  📄 EA License No: 23C2072 | Reg No: R1876853

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities

• Supervise the operation of all Housekeeping functions in Guest Rooms, Public Areas, Security Office, Surveillance Office, Executive Office, Main Cage Office, Soft and Hard Count Office.
• Supervise and coordinate with external laundry operations to ensure adequate supply of linen and other laundered items.
• Make periodic inspections of all areas to check on Suite Services standards, Public Area cleanliness standards, and issue necessary orders to correct shortcomings.
• Maintain the internal renovation records, i.e. room decoration reference file, information sheets and room history record.
• Establish schedules with Pest Control contractor for the elimination of pest in all areas of Sands.
• Balance Team Members' working schedule to meet peak and on off-peak periods while remaining with labor requirement.
• Maintain a close liaison with the Paiza Club to ascertain and meet anticipated VIP guest check ins and outs.
• Work closely with the Purchasing Department to ensure regular purchase and flow of supplies to keep a close supervision in the Suites and Public Area Services Storeroom inventories.
• Rostering of Team Members' schedule to ensure staffing needs is met.
  Job Requirements Education & Certification
• Diploma preferred Experience
• Minimum 3 years' experience in Hotel / Casino Housekeeping Department Other Prerequisites
• Possess good organizational and management skills
• Be willing to work rotating shifts, weekends and public holidays
• Have a well-groomed and professional appearance
• Possess good manual dexterity

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Carlton Hotel (Singapore) Pte Ltd

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Job Description

Job Responsibilities

The Linen and Laundry Manager is responsible for the overall management of the hotel’s linen and laundry operations, ensuring high standards of cleanliness, hygiene, and fabric care. This role oversees linen inventory, laundry processes, staff supervision, and cost control to support smooth hotel operations and exceptional guest satisfaction.

Linen Management

• Oversee the procurement, storage, issuance, and control of all hotel linens and uniforms.

• Maintain par stock levels for guest rooms, food & beverage outlets, spa, and staff uniforms.

• Conduct regular linen inventory counts and audits.

• Investigate and control linen loss, damage, and misuse.

Laundry Operations

• Manage daily laundry operations for hotel linens, uniforms, and guest laundry.

• Ensure correct washing, drying, ironing, and finishing procedures are followed.

• Maintain high quality standards to prevent shrinkage, stains, or fabric damage.

• Ensure timely distribution of clean linens to all departments.

Staff Supervision

• Recruit, train, schedule, and supervise laundry and linen room staff.

• Ensure staff comply with hotel SOPs, hygiene, and safety standards.

• Monitor productivity and performance; provide coaching and corrective action when needed.

Equipment & Maintenance

• Ensure proper operation and routine maintenance of laundry equipment.

• Coordinate with the Engineering department for repairs and preventive maintenance.

• Monitor efficient use of water, electricity, and chemicals.

Cost Control & Budgeting

• Control laundry operational costs, including chemicals, utilities, and linen replacement.

• Prepare budgets, forecasts, and operational reports.

• Work closely with purchasing to source quality supplies at competitive prices.

Health, Safety & Compliance

• Ensure compliance with health, safety, and environmental regulations.

• Enforce proper handling and storage of laundry chemicals.

• Maintain a clean, safe, and organized laundry and linen storage area.

Coordination & Guest Service

• Coordinate with Housekeeping, F&B, and Front Office departments.

• Handle guest laundry requests, special fabric care, and complaints efficiently.

• Ensure service delivery meets hotel brand standards.

Education & Work Experience

• Diploma or degree in Hotel Management or a related field preferred

• 3–5 years of experience in hotel laundry and linen management

• Strong knowledge of fabric care, laundry processes, and inventory control

• Proven leadership and organizational skills

Heritage Hospitality Pte. Ltd.

Job Description

OB SUMMARY

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the daily operations of the Housekeeping Department for a 48-room boutique hotel.

This role ensures that all guestrooms, public areas, and back-of-house areas are maintained to exceptional cleanliness, presentation, and maintenance standards in alignment with the hotel’s luxury positioning.

The incumbent plays a hands-on leadership role in supervising, training, and motivating the housekeeping team while ensuring service excellence and operational efficiency.

ACCOUNTABILITIES:

• Conduct daily inspections of guestrooms, corridors, public areas, and back-of-house areas to ensure cleanliness, presentation, and maintenance standards are consistently met.

• Ensure all faults, maintenance defects, and discrepancies are reported promptly and rectified within the agreed service timeline.

• Perform regular walkthroughs of assigned areas to identify items requiring immediate attention and follow up on rectification.

• Monitor and ensure that all housekeeping equipment, machinery, and cleaning tools are maintained in good working condition.

• Maintain an updated deep-cleaning schedule and ensure guestrooms and public areas are periodically deep-cleaned on a rotating basis.

• Ensure that all damages to guestrooms, corridors, furniture, fixtures, and equipment are properly recorded and reported.

• Liaise closely with the Engineering Department on maintenance issues that cannot be resolved by the housekeeping team and follow through until completion.

• Respond promptly and professionally to guest requests, ensuring service recovery where required.

• Proactively observe guest preferences and special requests, ensuring these are recorded and communicated to enhance personalised guest experiences. 

• Support VIP room preparations and special arrangements in accordance with the hotel’s boutique standards.

• Supervise and guide Housekeepers and Public Area Attendants to ensure productivity and adherence to standard operating procedures.

• Provide on-the-job training, coaching, and performance feedback to team members to maintain high service standards.

• Conduct daily briefings to communicate operational priorities, VIP arrivals, special requests, and service updates.

• Assist in monitoring staff performance and periodically report on team productivity and quality standards to the Housekeeping Manager.

• Support scheduling, roster planning, and manpower deployment based on occupancy and operational needs.    

• Conduct regular stock inventory of linen, amenities, cleaning supplies, and equipment.

• Monitor usage levels and recommend procurement in a timely manner to avoid shortages while maintaining cost control. 

• Ensure proper handling, storage, and accountability of supplies to minimise wastage and losses.

• Perform any other duties as assigned by the Housekeeping Manager or Management.

QUALIFICATIONS:

• Minimum Diploma in Hospitality Management or relevant field.  

• At least 3–5 years of housekeeping experience, with a minimum of 1–2 years in a supervisory role, preferably in a boutique or luxury hotel environment.

• Strong knowledge of housekeeping operations, cleaning methodologies, chemical usage, and safety standards

• Strong attention to detail and high standards of cleanliness.

• Good interpersonal and communication skills.

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

Responsibilities:

• Clean and maintain the rooms and surrounding areas according to the established standards e.g., making beds, dusting, vacuuming, cleaning and sanitization bathrooms,
  removal of trash etc.

• Replenish supplies in rooms according to standards.

• Check mini-bar consumption, charging and replenishment, stock level etc.

• Report any defects and deficiencies to supervisor.

• To follow policy and procedure with regards to guest left items, fire safety and other procedures to protect the welfare of guests and property.

• Attend to guest requests promptly.

• Any other duties as assigned.

Requirements:

• Functional knowledge in room cleaning.

• Minimum 1 year of housekeeping experience.

• Knowledge in use of cleaning equipment and proper chemicals handling.

• Strong team player, whilst still having the ability to work independently with minimum supervision.

• Willingness to learn.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Han Tze Jian | EA Personnel No.: R1658384

Holiday Inn

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Your day to day includes -

FINANCIAL RETURNS:

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
• Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation).

PEOPLE:

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other department heads.
• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
• To ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule.
• Does interview and counseling of staff and carry out performance appraisal of staff annually.

GUEST EXPERIENCE:

• Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
• Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Carry out special needs and requests of the guests, VIP’s and repeat visitors.

What we need from You:

• High School, Diploma / secondary education / equivalent plus 2 year of housekeeping experience including some supervisory training/experience
• Good Communication skills and team player

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London

OVERVIEW OF ROLE

The Executive Housekeeper is responsible for overseeing all housekeeping operations across the hotel, ensuring the highest standards of cleanliness, presentation and guest comfort are consistently delivered.

This role leads the housekeeping team in maintaining guest rooms, public areas and back-of-house spaces in line with brand standards. The Executive Housekeeper plays a vital role in ensuring operational efficiency, team engagement and an exceptional guest experience.

EXPECTATIONS:

The Executive Housekeeper is expected to:

• Always maintain a consistently professional demeanor.
• Represent NoMad positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including Health & Safety policies, HR guidelines and compliance trainings.
• Demonstrate strong leadership, visibility and operational presence across housekeeping operations.
• Effectively manage workload and responsibilities with efficiency and sound judgment.
• Foster clear and effective communication within the team and across departments.
• Exhibit strong leadership skills to guide, mentor and inspire the team.
• Champion company values and foster a collaborative and respectful working culture.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Executive Housekeeper are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Oversee the daily housekeeping operations across guest rooms, public areas and back-of-house areas.
• Ensure all guest rooms and hotel areas meet the highest standards of cleanliness and presentation.
• Coordinate closely with Front Office and Engineering teams to ensure rooms are maintained and available for guest arrivals.
• Monitor room inspection processes to maintain brand standards and quality assurance.
• Ensure housekeeping procedures and standards are consistently followed by all team members.
• Maintain appropriate stock levels of linen, cleaning supplies and guest amenities.
• Ensure compliance with safety, hygiene and sanitation standards.
• Undertake any other duties or tasks deemed reasonable by the Director of Rooms or General Manager.

LEADERSHIP AND MANAGEMENT

• Lead, mentor and develop the housekeeping management and supervisory teams.
• Foster a culture of professionalism, accountability and attention to detail.
• Lead recruitment, onboarding and training of housekeeping team members.
• Ensure all team members receive appropriate training in housekeeping standards and procedures.
• Conduct regular performance reviews and provide coaching to support team development.
• Promote strong collaboration between housekeeping and other hotel departments.

FINANCIAL PERFORMANCE & OPERATIONS

• Manage departmental budgets and monitor operational expenses.
• Ensure efficient labour scheduling in line with occupancy levels and operational needs.
• Monitor linen usage, inventory and replacement cycles to optimise costs.
• Identify opportunities to improve operational efficiencies and productivity.
• Work closely with finance and leadership teams to ensure cost control and budget adherence.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Ensure guest rooms and hotel spaces consistently reflect the standards and identity of NoMad.
• Respond promptly and professionally to guest requests or service recovery situations.
• Ensure housekeeping plays a key role in delivering a comfortable and memorable guest experience.
• Maintain strong communication with the Front Office team to support seamless guest journeys.

The Executive Housekeeper is expected to:

• Always maintain a consistently professional demeanor.
• Represent NoMad positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including Health & Safety policies, HR guidelines and compliance trainings.
• Demonstrate strong leadership, visibility and operational presence across housekeeping operations.
• Effectively manage workload and responsibilities with efficiency and sound judgment.
• Foster clear and effective communication within the team and across departments.
• Exhibit strong leadership skills to guide, mentor and inspire the team.
• Champion company values and foster a collaborative and respectful working culture.

Laguna Hotel Holdings Pte Ltd

Job Description

JOB DESCRIPTION

Reporting to the Executive Housekeeper & Assistant Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

• Overall smooth operations of the Hotel housekeeping operations.
• Familiar Current with the latest housekeeping and laundry technology.
• Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
• Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
• In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

• Preferably a Bachelor's degree in Hotel Management or relevant discipline.
• Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
• Knowledgeable in Housekeeping operation and cleaning methods.
• Have excellent English communication skills both in written and spoken.
• Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

LINK2 MANPOWER PTE. LTD.

Job Description

Position Title: Hotel Housekeeper / Housekeeping Crew.

Office Location: Central Area.

Work Hours : 6 Days work per week, day-shift only. (Off day rotation.)

Job Description:

- Make-up and clean rooms (including making beds, vacuuming, sanitising, remove used linens, towels and trash).

- Top-up and replace amenities/supplies in rooms.

- ⁠Any other general duties assigned by the hotel.

Requirement :

- Prior relevant experience as hotel housekeeper or similar trade.

To Apply:

WhatsApp your resume to 9151 2519.

OR

Email your resume to jon@link2.com.sg and ops2@link2.com.sg.

OR

Submit your application by clicking the APPLY button.

CHEN JUN KAI - Senior Recruitment Manager - CEI Reg: R1658603

Link2 Manpower Pte Ltd - MOM Reg No. 22C1131

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

What will I be doing?
As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Oversee Laundry Operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping/Laundry team
• Competent in property management systems
• Assist other departments wherever necessary

What are we looking for?
A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Job Responsibilities

• Ensure smooth daily housekeeping and cleanliness operations across villas, clubhouse, and common areas, including supervision of contractors and adequacy of outsourced manpower (housekeeping, laundry, waste management, pest control, etc.).

• Engage pest control service providers promptly to address pest-related issues such as bees, mosquitoes, sandflies, and other infestations.

• Conduct inventory checks during guest check-outs and perform regular inspections of villa infrastructure to ensure all areas are well-maintained, defect-free, and ready for guest occupancy. Escalate identified defects to relevant departments for follow-up.

• Raise maintenance requests based on housekeeping reports and issue cleaning work orders to contractors for irregularities and defects, in accordance with ISO standards.

• Coordinate with laundry service providers on the dispatch and collection of soiled linens after each check-out and conduct quarterly reviews on condemned items and replacement purchases.

• Verify laundry contractor billing against daily Delivery Orders (DOs), identify discrepancies, and ensure accurate charges are billed to the club.

• Provide guests with essential information, including house rules, regulations, and contact details for assistance during their stay.

• Handle member and guest complaints efficiently, professionally, and in a timely manner to ensure service satisfaction.

Job Requirements

• GCE ‘N’ levels and above

• Minimum 2 years of relevant experience in hospitality, facilities or housekeeping operations

• Customer service oriented and proactiveness

• Willingness to perform shift duties, including weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

GRAND IMPERIAL HOTEL PTE. LIMITED

Job Description

A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

What will I be doing?
As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Oversee Laundry Operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping/Laundry team
• Competent in property management systems
• Assist other departments wherever necessary

What are we looking for?
A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Garden Inn

A Welcoming Hotel in the Heart of Little India

Job Description

A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

What will I be doing?
As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations

• Oversee Laundry Operations

• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement

• Operate within departmental budgets through effective stock and cost controls and well managed schedules

• Set departmental targets and objectives, work schedules, budgets, and policies and procedures

• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard

• Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork

• Ensure team members have an up-to-date knowledge of all room categories and amenities

• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

• Ensure staffing levels cover business demands

• Ensure ongoing training

• Ensure communication meetings are conducted and post-meeting minutes generated

• Manage staff performance issues in compliance with company policies and procedures

• Recruit, manage, train and develop the Housekeeping/Laundry team

• Competent in property management systems

• Assist other departments wherever necessary

What are we looking for?
A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity

• A successful track record of managing a large team

• A high school certificate or equivalent

• High level of commercial awareness and cost control capabilities

• Previous experience of managing a department and Profit and Loss account

• Excellent leadership, interpersonal and communication skills

• Committed to delivering high levels of customer service

• Ability to work under pressure

• IT proficiency

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office

• Strong organizational, budget management, and problem solving skills

• Strong communication skills

• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

Under the guidance of the Director of Housekeeping or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants and linen porters to ensure clean, orderly, attractive and well-maintained guest rooms, corridors, fire exits, stairways, service areas on assigned floors/areas and uniform conveyor system. 

Responsibility: 

• Supervise the allocation of work assignments to Room Attendants to ensure maximum coverage. 

• Assign special duties to Room Attendants and House Porters on assigned floors. 

• Check the computer system throughout the day for an update of room status. 

• Check and return an allocated number of guest rooms to the standard required by the hotel 

• Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over. 

• Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms. 

• Ensure soft furnishings and décor of rooms are maintained to standard.   

• Oversee implementation of deep cleaning and replacement. 

• Check on a daily basis the arrivals, departures and VIP lists. 

• Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished. 

• Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis. 

• Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required. 

• Ensure all public area and back of house areas are clean. 

• Assist in stock taking of Housekeeping items when necessary. 

• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability. 

• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E. 

• Create and implement green policies and procedures to reduce waste and energy consumption. 

• Report immediately any valuable lost property to security and to log packages and all other lost property. 

• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary. 

• Assist fellow employees to perform similar or related jobs as and when necessary. 

• Carry out any projects and assignments as directed by the Director of Housekeeping 

• Preparation and completion of timesheets, roster, holiday schedules, in line with business needs, as and when required 

• Preparation and completion of Purchase Orders as and when required 

• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management. 
  

Hilton Hotel

Job Description

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

What will I be doing?

As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Oversee Laundry Operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping/Laundry team
• Competent in property management systems
• Assist other departments wherever necessary

An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Ling Kwang Home for Senior Citizens

Established in December 1983, Ling Kwang Home (LKH) has been serving the aged sick and needy with love for the past 40 years. Providing 24-hour nursing care, rehabilitative services, and pastoral care, we strive to care for our seniors in an integrated and holistic manner – attending not just to their physical needs, but also their emotional, psychosocial, and spiritual needs.

Job Description

Housekeeping

• Clean and maintain cleanliness of the premises

• Clearing of trash receptacles, disposing of waste and replace clean trash bags after clearing the bin

• Handle and dispose of waste

• Any other duties as assigned when required

Requirements:

• 6-day work week

• Prior cleaning work experience preferred

• Knowledge of safe work procedures
  

We regret that only shortlisted applicants will be notified.

National Service Resort & Country Club

National Service Resort & Country Club (NSRCC) is a golf and country club set up to recognise the contributions of operationally ready NSmen to Total Defence. Their membership is open to NSmen who have performed national service, as well as full-time NSmen.

Job Description

The Job:

Daily Operations

·         Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc).

·         To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.)

·         Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action.

·         Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices.

·         Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies.

·         Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.

·         Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase.

·         Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct.

·         Assist the occupants with basic trouble shooting with the handling of the equipment
i.e. refrigerators, air-cons, TV or other electrical appliances.

·         Prepare weekly fogging notices to guests.

·         Assist in assets audits carried out twice yearly.

·         Performing Duty Manager’s Duties.

·         Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

·         Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.

·         Engage members/guests in conversation and provide assistance as requested.

·         Handle members/guests’ problems and complaints promptly and professionally.

·         Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

·         Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity

·         Customer service oriented and proactiveness

·         Possess good problem-solving and decision-making skills

·         Good customer service skills and integrity

·         Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

·       Work Location: 326 Sealand Road Singapore 508252

·       5-day work week (Mon to Sun)

·       Rotating Shifts: 8.00am to 5.15pm / 10.45am to 8.00pm

·       Monthly mobile allowance provided

*Other Benefits:

·       Annual and medical leave

·       Annual Wage Supplement (13th month bonus)

·       Variable bonus

·       Subsidies for medical, dental & holiday

·       Medical and group insurance coverage

·       Long Service Award

·       Birthday gift

·       Corporate rate for selected tourist attraction

·       Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Heeton Concept Hotel Pattaya

Job Description

TILANA (SINGAPORE) PTE. LTD.

Job Description

Responsibilities

• Assist with the efficient running of the laundry section as a Team Lead
• Operate and supervise the operation of laundry machinery as assigned
• Train and coach new laundry attendants
• Ensure and observe workplace safety practices
• Ensure and maintain cleanliness of working area
• Manage laundry attendants’ rosters and monitor the operation 
• Provide training to new staffs
• Perform laundry activities including (sorting linens, operate iron & folding machines, packing of cleaned linens)
• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our branches in a safe, courteous, and timely manner
• Establishing and maintaining excellent service during delivery
• To perform duties as tasked

Delivery when required or delivery man on leave or MC.

Able to work ot on weekend and split shift.

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Key Roles and Responsibilities

• Assist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping services

• Meet or exceed all contractual key performance indicators

• Able to analyse data and information from the system and recommend work improvement programmes

• Develop a good working relationship with our customers and participate actively in committees and special activities / projects with the customers

• Maintain the housekeeping budget in terms of manpower and inventory, provide billing summaries and expenses in accordance to the company’s requirements

• Plan and select appropriate equipment and/or technologies and supplies for smooth delivery of services

• Manage the planning of work schedules and deployment of manpower

• Recruit, schedule and ensure orientation and training for all new housekeeping staff members

• Ensure occupational safety and health standards are maintained and orientate all staff with a safety mindset

• Prepare monthly reports and analyse the KPIs and ensure continuous improvement

• Put up incident reports and manage major incidents and emergencies in collaboration with relevant persons

• Ensure that all work activities are in compliance to regulatory requirements

Job Requirements & Requisites

To succeed in this key role, candidates must possess the following qualifications and attributes:

• Degree / Diploma in relevant discipline with at least 3 years of working experience in housekeeping operations

• Possess strong leadership and supervisory skills

• Excellent verbal and written communication

• Sound planning, problem-solving, analytical and critical thinking skills

• Strong knowledge of operational processes and procedures

• Committed, self-motivated, positive and possess a “can-do” attitude, especially when persevering in challenging times

• Passionate and proficient in operational management, with a proven track record in leading a large team and establishing an effective operating system for the delivery of quality service

• Dynamic and able to motivate, inspire and lead the team to deliver service quality and achieve peak performance

• Believes in people development and investing in the right resources to achieve the desired outcomes

• Independent yet able to work cohesively with staff at all levels

• Proficient in Microsoft Word, Excel and Powerpoint

Holiday Inn Express Singapore Clarke Quay

About Holiday Inn Express: For travelers on the go, Holiday Inn Express offers the basics done brilliantly - a great night’s sleep with EXPRESS Recharge, free high-speed Internet, and the Express Start breakfast included – to help guest feel more than ready for their day. As the fastest growing brand for the InterContinental Hotels Group (IHG), Holiday Inn Express hotels can be found around the world, offering a simple, smart travel experience for both business and leisure travelers. In 2017, Holiday Inn Express introduced the updated Express Start breakfast featuring more than 30 complimentary hot and fresh items to choose from, including the signature one-touch pancake machine.

Job Description

What’s the job? 

Manage and supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. Accountable for safety, service and execution of the consistent Holiday Inn Express guest experience. 

Your day-to-day 

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity. 

• Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation). 

• Inspect VIP rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.  

• Ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets.

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. 

• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 

• Promote teamwork and quality service through daily communication and coordination with other department heads. 

• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. 

• Ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule. 

• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.  

• Maintain procedures for security of lost and found items. 

• Close liaison with Engineering department on Preventive Maintenance Management (PPM program daily. 

• To carry out monthly checklist for guest room condition and status in terms of furnishing and fittings.  

• Perform other duties as assigned. May also serve as manager on duty. 

• Prepare daily room allocation report for room attendants. 

• Manage daily, monthly & quarterly cleaning checklist.  

What we need from you 

• 2 years’ related experience including some supervisory training 

• A positive and keen to learn attitude.  

• Must be proficient in written and spoken English and with good communication skills 

Pontiac Land Group

Pontiac Land Group is a leading real estate company with over half a century of expertise and experience in luxury property development.

Job Description

At Pontiac Land, our Human Capital Vision is:

Each individual valued, respected and contributing.

Each team cohesive, learning and aligned.

Each leader serving, coaching and modelling excellence.

Exciting benefits and opportunities await talents who join us! We seek to offer the following:

• A nurturing and team-based culture, with structured training and career development opportunities

• Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits

• Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, birthday leave, examination leave and volunteer leave.

Key Responsibilities       

• Assist Department Head in overseeing the daily operations of the housekeeping department, including conducting daily briefings

• Conduct routine and scheduled inspections to ensure the cleanliness of the properties (Millenia Singapore)

• Control and monitor the inventory of cleaning supplies, consumable stocks, machinery and equipment

• Maintain and update the department’s operating procedures and manual

• Conduct Annual Performance Review of employees and manage employee relations, including handling employee grievances and counselling

• Conduct training for employees and ensure all employees adhere to Company policies and guidelines, with a focus on the proper and safe use of tools and equipment as well as all department procedures.

• Serve in the Committee of Risk Assessment and attend scheduled meetings as required

• Ensure compliance with all hygiene and environmental related regulations and demonstrate knowledge of current codes and industry best practices

• Uphold and adhere to all Safe Work procedures, as well as Security, Fire and Emergency procedures

• Assist in budget preparation and ensure departmental expenses remain within budgetary limits

• Coordinate with other departments to execute projects / tasks assigned by Department Head

• Attend and respond to tenant inquiries and feedback promptly, and coordinate Office General Cleaning for the tenants’ units

• Manage building facade cleaning works

• Support Department Head in managing landscape maintenance, and upgrading projects at Head Office and other sites

• Carry out any other duties and services as assigned, ensuring all tasks are completed in a professional and timely manner

WINK CAPSULE PTE. LTD.

Job Description

Job Summary

We are looking for part-time and full-time housekeepers to maintain cleanliness in common areas with flexible working hours. Senior citizens are welcome to apply.

Responsibilities

• Clean and maintain common areas to ensure a safe and tidy environment
• Manage cleaning tasks efficiently within flexible working hours
• Collaborate with team members to meet cleanliness standards

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Job Responsibilities

• Ensure smooth daily housekeeping and cleanliness operations across villas, clubhouse, and common areas, including supervision of contractors and adequacy of outsourced manpower (housekeeping, laundry, waste management, pest control, etc.).

• Engage pest control service providers promptly to address pest-related issues such as bees, mosquitoes, sandflies, and other infestations.

• Conduct inventory checks during guest check-outs and perform regular inspections of villa infrastructure to ensure all areas are well-maintained, defect-free, and ready for guest occupancy. Escalate identified defects to relevant departments for follow-up.

• Raise maintenance requests based on housekeeping reports and issue cleaning work orders to contractors for irregularities and defects, in accordance with ISO standards.

• Coordinate with laundry service providers on the dispatch and collection of soiled linens after each check-out and conduct quarterly reviews on condemned items and replacement purchases.

• Verify laundry contractor billing against daily Delivery Orders (DOs), identify discrepancies, and ensure accurate charges are billed to the club.

• Provide guests with essential information, including house rules, regulations, and contact details for assistance during their stay.

• Handle member and guest complaints efficiently, professionally, and in a timely manner to ensure service satisfaction.

Job Requirements

• GCE ‘N’ levels and above

• Minimum 2 years of relevant experience in hospitality, facilities or housekeeping operations

• Customer service oriented and proactiveness

• Willingness to perform shift duties, including weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

• To perform daily housekeeping tasks; changing bedsheets, compound area cleaning, toilet washing, office cleaning, high dusting, surface wiping, floor sweeping and mopping, replenish of consumable items, clearing of rubbish and etc.
• Attend regular roll call meetings to know daily operational deployment.
• Attend in-service training to learn new skills and service knowledge to perform housekeeping services.
• Use various cleaning chemicals and disinfectants on deployed areas.
• Operate machinery for project and periodic cleaning, disinfection on non-medical/medical equipment, if required.
• Ensure the environmental service standards are met.
• Escalate any matter/ feedback to the upline superior when necessary.
• Any other relevant duties as and when assigned by the Supervisor.

JEN Singapore Tanglin

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

Primary Role

Assist in overseeing daily housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across the hotel. Support the Executive Housekeeper in leading and motivating the housekeeping team, coordinating with other departments, and maintaining service excellence in line with brand standards.

Responsibilities

• Maintain and enforce cleanliness standards in guest rooms, public areas, and back-of-house spaces.

• Conduct regular inspections to ensure quality and service consistency.

• Carry out daily checks of VIP and VVIP rooms to guarantee service excellence.

• Respond promptly to guest requests and complaints, ensuring quick resolution.

• Actively seek guest feedback and implement improvements.

• Oversee Lost & Found procedures and maintain accurate records.

• Monitor productivity statistics and highlight achievements or challenges.

• Assist in budget preparation for housekeeping, linen, and uniforms.

• Handle purchasing, stock control, and ensure adequate supplies are available.

• Implement cost-saving measures by reducing wastage and breakage.

• Manage staff schedules, attendance, and leave planning in line with hotel business needs.

• Supervise and lead the housekeeping team with a visible, hands-on approach.

• Provide coaching, training, and performance evaluations to staff.

• Foster teamwork, morale, and a positive work environment.

• Conduct regular training sessions and induction programs for new staff.

• Identify training needs and work with the Executive Housekeeper to develop annual training plans.

• Ensure staff adhere to grooming, hygiene, and safety standards.

• Prepare daily, weekly, and monthly housekeeping reports.

• Participate in fire drills, emergency response training, and health & safety programs.

• Promote environmental awareness through recycling, energy, and water conservation.

• Perform ad-hoc duties as assigned

Requirements:

• Minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role.

• Strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.

• Strong leadership and communication skills with the ability to motivate and guide a team.

• Ability to plan, organize, and coordinate work efficiently in a fast-paced environment.

• Strong attention to detail with a commitment to maintaining high cleanliness and service standards.

Royal Secrets Holdings Pte Ltd

Job Description

Job Description & Requirements

We are looking for a Housekeeper to keep our spa clean, organized, and welcoming. This role includes cleaning all areas of the spa and supporting the team to ensure guests have a comfortable experience.

Roles:

• Clean treatment rooms, reception area and restrooms

• Keep supplies stocked (toiletries)

• Keep all areas neat and tidy

• Follow hygiene and safety standards

Requirements:

• Female only (ladies spa)

• Basic housekeeping experience preferred

• Friendly and professional

CAPITOL HOTEL MANAGER PTE. LTD.

Job Description

SCOPE

Reporting to the Rooms Division Manager, the Executive Housekeeper will lead a team of housekeeping professionals in delivering exceptional service and immaculate surroundings that reflect the standards of our luxury brand. This leadership role requires a keen eye for detail, operational excellence, and a passion for curating welcoming, pristine environments for our discerning guests.

OVERALL OBJECTIVES

• Direct daily operations of the Housekeeping department, including guest rooms, public areas, laundry, and heart-of-house, ensuring impeccable standards.
• Allocate and direct the work assignments and special projects of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests; communicate and conduct briefings with the room attendants and ensure they execute the special requests.
• Conduct routine inspections of guest rooms and public areas to ensure that facilities, equipment and amenities are clean and well maintained. Implement proactive quality assurance measures and respond promptly to feedback or issues.
• Anticipate and maintain all equipment and supplies and ensure their availability.
• Manage departmental budgets, inventory levels, linen controls, and supply procurement while minimizing waste and cost.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Partner with Front Office and Engineering teams to respond efficiently to guest requests, ensuring personalized service and prompt resolutions.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
• Champion eco-friendly cleaning practices and strict hygiene protocols aligned with global luxury hospitality standards.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Proven track record as an Executive Housekeeper or Assistant Executive Housekeeper in a 5-star or luxury hospitality setting
• Strong leadership, communication, and organizational skills
• Positive team player, friendly with good interpersonal skills, flexible, adaptable and able to respond positively to changes
• Possess knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
• Proficiency in hotel operating systems is highly desirable
• Eye for detail and passion for creating elegant and spotless environments

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Supervise and guide Room Attendants to maintain guest rooms, public areas, and service corridors to the highest standards of cleanliness, comfort, and safety.
• Conduct regular inspections of rooms and facilities, ensuring prompt reporting and follow-up of maintenance issues with the Engineering Department.
• Handle guest requests and feedback promptly, ensuring service excellence and guest satisfaction.
• Oversee daily staffing and scheduling to ensure optimal coverage based on occupancy levels.
• Recommend and implement procedures and policies for housekeeping operations to keep abreast of market best practices.
• Act as a people manager who communicates performance expectations in accordance with job descriptions and monitor progress.
• Maintain adequate inventory of housekeeping supplies and ensure proper use and storage of equipment.
• Monitor departmental expenses and support cost-control initiatives to optimize resources.
• Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests' arrival and departure.
• Act as an advocate on safe work practices in the workplace by ensuring that housekeeping employees follow established safety regulations when using work equipment and supplies.
• Provide directions to external vendors such as the public area cleaners, pest control, landscape, and laundry to ensure that service level agreements are met.
• Schedule periodic works with outsource cleaning supplier for lobby area, public restrooms, corridors, meeting rooms, as well as carpet shampooing.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma or Degree in Hospitality, Tourism, or related field.
• At least 3-4 years of housekeeping experience, including 1-2 years in a supervisory role.
• Strong leadership and team coordination skills with attention to detail.
• Service-oriented with the ability to assist in maintaining high cleanliness and operational standards.
• Proficient in housekeeping management systems and familiar with scheduling and inventory procedures.
• Hospitality certifications (e.g., CERT, service excellence, or operations management) are an advantage.
• Professional, well-groomed, and composed in daily staff and guest interactions.

Bioskin Holdings Pte Ltd

Bioskin is a home-grown brand established in 1996 by Ms Mathilda Koh as a health and wellness company offering all rounded beauty services including skin care, slimming and scalp & hair treatments. Dedicated to the modern, sophisticated needs of our clients, we provide comprehensive treatments using high-performing technology and specially formulated in-house products in order to cater to the unique needs of individuals.

Job Description

RESPONSIBILITIES:

• Perform shoulder massage training provided
• General cleaning, housing keeping for office and outlet
• Preparation of beverage, towel for outlet opening
• Serving of beverage, towel to customer when required
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• Good working attitude
• 11.30am to 5.30pm/12.30pm to 6.30pm/3.30pm to 9.30pm
• 5 or 6 days work week