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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Coliwoo Property Management Pte Ltd

At Coliwoo, we change the way rental works by creating a simplified rental solution for our members. We do this by curating beautiful co-living spaces in Singapore that leverage technology while maintaining a human touch with our personable customer service. As one of the largest co-living accommodation operators here, we have more units and locations for you to choose from, no matter the stage of life you are in.

Job Description

Job Responsibilities:

• Oversee the planning and scheduling of the Housekeepers.

• Ensure work orders and requests are carried out promptly and efficiently.

• Investigate and follow up on feedback regarding housekeeping services.

• Handle guest feedback and resolving it to ensure guest satisfaction.

• Perform routine inspections of all check out rooms and spot checks of all occupied rooms.

• Take charge of assigned areas and ensure housekeeping services are in line with the established standards.

• Report and follow up on any maintenance defects or other issues.

• Schedule and supervise deep cleaning and any other projects.

• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required.

• Review department training manuals/plans and specific operating procedures to ensure maximum standards and efficiencies are achieved and maintained.

• Ensure training plans in place match the needs of Team Members with a wide range of skills languages and cultures and that the housekeeping team is well trained and knowledgeable in all aspects of standards/service delivery to ensure guests expectations are in turn having a positive impact on guest feedback.

• Monitor housekeeping procedures that provide for the health and safety of team members and Guests, such as lost & found, key control, safety and environmental procedures.

• Work effectively with team members to address cultural and or work environment issues so as to positively affect team member and guest experience.

• Be aware of duty of care to occupational health and safety legislation, policies and procedures and initiate action to correct potential hazardous situation.

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines.

• Ensure a clean, safe and pleasing environment for all Guest and Team Members.

• Establish and maintain standard operating procedures (SOP) for housekeeping and develop new procedures to increase efficiency.

• To manage inventories related to housekeeping and room amenities.

• Perform any other ad-hoc assignments as assigned from time to time.

The Sultan Hotel

The Sultan is a 60-room shop house style boutique hotel, nestled right in the heart of culturally vibrant Kampong Glam. Faithfully preserved and recreated from traditional Singaporean shop houses; The Sultan is a winner of the 2012 Architectural Heritage Award and is committed to the preservation and communication of Singapore's distinct culture and heritage in the unique hospitality experience that we deliver.

Job Description

THE SULTAN HOTEL FULL-TIME HOUSEKEEPER

RESPONSIBILITIES

• Clean, sanitize and tidy guest rooms as per housekeeping SOP

• Identify and report defects

• Ensure that rooms are well stocked with refreshments and amenities

• Report lost and found items

• Handle guest requests

• Ensure confidentiality and security of guest rooms

• Perform thorough cleaning and other housekeeping projects under the direction of management

• General cleaning of hotel public areas

REQUIREMENTS

• Positive work attitude

• Attention to details

• Ability to work on weekends and public holidays

• Willing to work in Singapore

BENEFITS

• Full time positions available

• Basic pay SGD1,300 - 1,500 (depending on housekeeping experience)

• 1 off day per week, 8-hour fixed shift (9am - 5pm)

TO INCLUDE IN RESUME

• Work experience and references

• Current and expected salary

• Date of availability/ notice period

Interested applicants, please send your resume to us by clicking on APPLY NOW. We regret to inform you that only shortlisted applicants will be contacted

Novel Developments

Job Description

ATTENTION independent free spirits who thrive on friendship, community and new experiences!

M Social Singapore is characteristically scouting for the curious, the explorers and the ones who dare to dream. We lust sanguine individuals who are expressive with a touch of creativity. Leave the stiff handshakes behind. Let’s make some memories together. Join our Mbassador movement.

Wait no further, M Social Casting Call – Assistant Housekeeping Manager is now open!

The role reports to the Executive Housekeeper and YOU are responsible for the following;-

• Supervise the activities of the Room Attendants to ensure that the guest rooms corridors & service areas are well maintained
• Co-ordinate with Front Office and update room discrepancy lists
• Supervise a team of contract cleaning workers for rooms and public area
• Conduct daily inspection of rooms and public area to ensure cleanliness is consistent with the brand standard
• Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
• Advises manager & admitting personnel of rooms ready for occupancy.
• Conduct inventory checks for operating equipment and linens
• Conduct regular training for staff
• Handle guest request and complaints and take service recovery measures if required
• Co-ordinate with vendors eg: Laundry services and other outsource service
• Make recommendations to improve service and ensure more efficient operation
• To carry out any other duties and responsibilities as assigned
• Calligraphy (Just kidding!)

So what’s the requirements?

JUST BE FUN & ALL READY TO MINGLE with 1 year of experience in similar capacity!

Time and tide wait for no man, hurry send in your application NOW!

We apologise that only shortlisted applicants will be notified.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Responsibilities

• Support the Assistant Executive Housekeeper/ Executive housekeeper to ensure guest rooms and public area are checked and maintained

• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines

• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled

• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately

• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement

• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement

• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent

• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly

• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel

• Minimum Diploma in Hospitality Management

• Customer centric

• High level of flexibility and adaptability

• Must be able to work rotating day shifts including Public Holidays and weekends

• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.

• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) and Forbes Five Star standards, and aims to achieve the targets set by management.

• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.  

• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that support CSR and sustainability efforts.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.

• Experience in luxury hotel / resort environment.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.

• Uses sensitivity and discretion in supporting guests’ needs.

• Leads to constantly improve the guest service experience.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-motivated.

• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

CONRAD SINGAPORE MARINA BAY

Job Description

A Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Assistant Executive Housekeeper.

What will I be doing?

As a Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeper will also be required to assist the Assistant Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Assistant Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support Assistant Executive Housekeeper
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the Front Office team
• Deputise in absence of Assistant Executive Housekeeper
• Assist other departments wherever necessary

What are we looking for?

A Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• High level of IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Q LOFT HOTELS PTE. LTD.

Job Description

• Job Title: Hotel Housekeeper

Job Summary

Maintain cleanliness and order in guest rooms, bathrooms, and public areas to meet hotel standards. Change linens, restock amenities, and report maintenance or safety issues promptly to ensure a comfortable and safe environment for guests.

Responsibilities

• Clean guest rooms, bathrooms, and public areas following hotel standards to ensure a welcoming environment
• Change bed linens and towels accurately to maintain hygiene and guest comfort
• Restock guest amenities in assigned areas to meet guest needs consistently
• Organize and maintain assigned areas to keep them clean and presentable at all times
• Report maintenance issues, damages, or safety concerns promptly to support timely resolution
• Follow established cleaning procedures and health and safety guidelines to ensure compliance and safety
• Work independently and collaborate with team members to complete housekeeping tasks efficiently

Preferred competencies and qualifications

• Prior housekeeping experience preferred but not required
• Ability to manage time effectively to complete tasks within assigned shifts
• Physical capability to perform housekeeping duties safely and effectively

Hilton Hotel

Job Description

An Assistant Housekeeping Manageris responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper.

What will I be doing?

As an Assistant Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support Executive Housekeeper
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the Front Office team
• Deputise in absence of Executive Housekeeper
• Assist other departments wherever necessary

What are we looking for?

An Assistant Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• High level of IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

Job Description of Executive Housekeeper

• Overall upkeep of the Hotel in respect of cleanliness, maintenance, comforts and appears of the guestrooms and all public areas to the standards set by the Management.
• Direct and co-ordinate the activities of housekeeping and laundry and ensure overall smooth operations in rooms, public areas, linen, laundry and dry cleaning sections in the Hotel. Maintain the highest standards of cleanliness, presentation and efficiency while achieving guest satisfaction.
• Assign duties and shifts to staff and supervise their works to ensure compliance with the policies and procedures established by the hotel.
• Maintain constant checks of service standards to assure continuing expected standards of the Hotel’s service and quality.
• Confer and co-operate with other Department Heads to ensure co-ordination of activities, especially with the Rooms Division Manager, Director of Food & Beverage and Director of Engineering.
• Understand the occupancies and related volumes with respect to business so that the Housekeeping Department may be staffed accordingly.
• Check daily all log books from the various areas of the department and decide necessary action to be taken on matters mentioned therein and inform the Management of those outside her authority.
• Investigate complaints of guests, damage and report the same.
• Responsible for developing and implementing training programmes and continuous training on the job for staff in areas under her responsibility. Co-ordinate training efforts with the Human Resource Department.
• Co-ordinate with the Human Resource Department in the selecting of staff for her department and submit to the Management any recruitment requests.
• Responsible for keeping good morale and enforcing staff discipline under her supervision when necessary and enforce house rules and regulations of the department and the Hotel.
• Ensure that requisitions for the department supplies are made and submit them for approval.
• Responsible for all inventories for housekeeping supplies and equipment. Make requests for replacements as well as capital expenditure request when necessary.
• Participate in any renovations and new projects of areas involving the Housekeeping Department.
• Responsible for all housekeeping keys including any room guests’ keys which are left behind. Ensure that all stores are in order and secure.
• Notify the Engineering Department of any repairs and maintenance needed.
• In charge of all plants, landscaping and gardening of the Hotel.
• Be fully aware of the emergency procedures, policies and operating procedures as established by the Hotel.
• Ensure that all equipment of the department is well maintained so as to reduce cost and unnecessary bottlenecks and control the use of cleaning supplies, chemicals, guest supplies in order to control expenses and minimize waste.
• Perform all duties as directed by the General Manager.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Job Responsibilities

• Ensure smooth daily housekeeping and cleanliness operations across villas, clubhouse, and common areas, including supervision of contractors and adequacy of outsourced manpower (housekeeping, laundry, waste management, pest control, etc.).

• Engage pest control service providers promptly to address pest-related issues such as bees, mosquitoes, sandflies, and other infestations.

• Conduct inventory checks during guest check-outs and perform regular inspections of villa infrastructure to ensure all areas are well-maintained, defect-free, and ready for guest occupancy. Escalate identified defects to relevant departments for follow-up.

• Raise maintenance requests based on housekeeping reports and issue cleaning work orders to contractors for irregularities and defects, in accordance with ISO standards.

• Coordinate with laundry service providers on the dispatch and collection of soiled linens after each check-out and conduct quarterly reviews on condemned items and replacement purchases.

• Verify laundry contractor billing against daily Delivery Orders (DOs), identify discrepancies, and ensure accurate charges are billed to the club.

• Provide guests with essential information, including house rules, regulations, and contact details for assistance during their stay.

• Handle member and guest complaints efficiently, professionally, and in a timely manner to ensure service satisfaction.

Job Requirements

• GCE ‘N’ levels and above

• Minimum 2 years of relevant experience in hospitality, facilities or housekeeping operations

• Customer service oriented and proactiveness

• Willingness to perform shift duties, including weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

PARK VIEW HOTEL PTE LTD

OUR HOTEL

Job Description

Job Responsibilities : -

• responsible for cleaning and preparing guest rooms for incoming guests such as changing bed linens, replenishing amenities, vacuuming, dusting, and ensuring that the room is in a pristine condition.

• Maintains the cleanliness of public areas such as lobbies, corridors, and elevators to ensure cleanliness level conforms to hotel standards.

• Report any maintenance issues such as carpet cleaning requirements and pest infestations.

• Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.

• Ensures all the cleaning tools and equipment used are clean and kept in good working condition at all times.

• Maintain stock inventory of cleaning supplies, amenities, and linens to ensure that there are no shortages and that inventory is well-maintained.

• Perform well on daily tasks efficiently and maintain high standards of cleanliness and hygiene in fast-paced environments.

• Provides assistance to guest queries and resolves any guest’s feedback or issues with housekeeping.

• Perform any other related duties as assigned by the Housekeeping Supervisor
  

Job Requirements: -

• Able to 6 days per week

• At least 1 year experience

• Singaporean/PR

One Farrer Pte Ltd

In the heart of one of Singapore's premier heritage districts, One Farrer Hotel is a luxury retreat designed for the discering traveller. This 5-star urban resort's unique "hotels-within-a-hotel" concept combines three distinct hotels - Urban Hotel, Loft Apartments and Skyline Hotel and Villas, offering a distinctive range of accomodations, exclusive wellness and spa facilities, innovative dining concepts and state-of-the-art conference meeting facilities.

Job Description

• Manage the housekeeping colleagues to ensure all external and internal guests receive prompt and courteous service.

• To ensure that the laundry operations run effectively and efficiently.

• Schedule with Executive Housekeeper on routine quality control inspections of all Housekeeping areas.

• Inspect guest and public areas on a regular basis to ensure that furnishings, facilities, and equipment are clean and in good condition; make recommendations to Executive Housekeeper accordingly regarding upkeep.

• To manage the spring-cleaning schedules.

• Maintain open channels of communication with other department heads.

• To conduct regular department meetings in absence of Executive Housekeeper.

• To identify and ensure highest possible standards of cleanliness, maintenance, guest room supplies and amenities at a realistic cost.

• To supervise outside contractors to ensure contractual compliance.

• To assist and manage the housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures.

• To coach and counsel all colleagues to ensure housekeeping standards are met.

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Housekeeping Manager is a pivotal role responsible for ensuring the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This position requires exceptional leadership, staff management, and operational expertise to maintain grooming standards, resolve guest concerns, and collaborate effectively with other departments for optimal efficiency.

Key Responsibilities:

• Lead and motivate the housekeeping team with strategic direction, ensuring fair and consistent practices in staff scheduling, attendance management, and disciplinary matters.

• Monitor and enforce cleanliness standards in all areas, addressing guest feedback professionally and promptly.

• Prepare and submit weekly schedules, comprehensive monthly reports, and accurate annual departmental budgets.

• Exercise strong control over the department’s Profit & Loss (P&L), ensuring compliance with budget constraints, and provide three-month projections and full-year forecasts.

• Actively participate in interdepartmental meetings, effectively communicating and implementing new policies or procedures.

• Implement and oversee cost-efficient stock and linen management systems.

• Conduct operational analyses and provide data-driven recommendations to improve service quality, increase revenue, and reduce costs.

Requirements:

• Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerial role.

• Bachelor's Degree or Diploma in Hospitality Management or a related field.

• Experience working in a multi-cultural environment.

• Proven leadership and interpersonal skills with the ability to motivate and manage a team.

• Strong organizational abilities and the capability to work independently.

• Bilingual preferred (English and Mandarin) to effectively communicate with Mandarin-speaking colleagues and vendors.

MTC Consulting Pte. Ltd.

MTC Consulting is a Recruitment and HR consulting firm that serves leading businesses and organizations across various industries. We provide total recruitment and staffing solutions, offering comprehensive scope of human resource services that include:

Job Description

Job Summary:

• Basic: up to $3200+ AWS + VB

• 5 days work: 8.00am to 5.15pm / 10.45am to 8.00pm

• Location: Pasir Ris

Job Responsibilities:

• Oversee daily housekeeping operations for villas, clubhouse, and common areas

• Supervise contractors (housekeeping, laundry, waste disposal, pest control)

• Conduct villa inspections, inventory checks, and report defects for follow-up

• Coordinate laundry services and verify billing accuracy

• Raise purchase requests and orders in line with procurement policies

• Assist guests with basic troubleshooting of appliances (air-con, TV, fridge, etc.)

• Handle guest enquiries, complaints, and service recovery professionally

• Perform Duty Manager duties and assist in asset audits

Job Requirements:

• At least 2 years of relevant experience in a similar role

• Customer-service oriented, proactive, and responsible
  

For consideration, kindly submit your CV by clicking << APPLY Now >> 

<< Only shortlisted candidate would be notified >>

Kiew Wai Kang | EA Reg No: R23112987

MTC Consulting Pte Ltd | EA License No: 15C7752

Private Advertiser

Job Description

Under the guidance of the Director of Housekeeping or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants and linen porters to ensure clean, orderly, attractive and well-maintained guest rooms, corridors, fire exits, stairways, service areas on assigned floors/areas and uniform conveyor system. 

Responsibility: 

• Supervise the allocation of work assignments to Room Attendants to ensure maximum coverage. 

• Assign special duties to Room Attendants and House Porters on assigned floors. 

• Check the computer system throughout the day for an update of room status. 

• Check and return an allocated number of guest rooms to the standard required by the hotel 

• Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over. 

• Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms. 

• Ensure soft furnishings and décor of rooms are maintained to standard.   

• Oversee implementation of deep cleaning and replacement. 

• Check on a daily basis the arrivals, departures and VIP lists. 

• Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished. 

• Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis. 

• Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required. 

• Ensure all public area and back of house areas are clean. 

• Assist in stock taking of Housekeeping items when necessary. 

• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability. 

• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E. 

• Create and implement green policies and procedures to reduce waste and energy consumption. 

• Report immediately any valuable lost property to security and to log packages and all other lost property. 

• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary. 

• Assist fellow employees to perform similar or related jobs as and when necessary. 

• Carry out any projects and assignments as directed by the Director of Housekeeping 

• Preparation and completion of timesheets, roster, holiday schedules, in line with business needs, as and when required 

• Preparation and completion of Purchase Orders as and when required 

• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management. 
  

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Housekeeping Department.

Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:-

Duties & Responsibilities

• Liaise with Maintenance Department for carrying out of maintenance projects.
• Liaise closely with Front Office for group and VIP arrivals.
• Liaise with Food & Beverage Department for internal and outside catering function.
• Liaise with contractors on schedules for cleaning pest control and gardening etc.
• Prepare the duty roster and plan assignment for both in house and contract workers.
• Carry out daily briefing for the Housekeeping Attendants.
• Inspect guestrooms, corridor pantries, staircases, function rooms, public areas and staff lockers.
• Handle guests’ complaints to the best of her/his ability. Report on the guests’ feedbacks to Executive Housekeeper.
• Control stocks for minibar, carpet/fabric/linen, liaise with suppliers for purchases.
• Assist the Executive Housekeeper to prepare the expenses budget for Housekeeping Department.

Requirements:

• Minimum a Diploma level qualification or equivalent.
• Minimum 2 years experience in similar capacity.
• Able to work independently and as a team.
• Able to start within short notice.

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

1) Assist the Executive Housekeeper in overseeing the general operation, cleanliness and maintenance of all areas under the Housekeeping Department.
2)Take charge of the department in the absence of the Executive Housekeeper.

2.1 Assign duties and shifts to staff and supervise their works to ensure compliance with the policies and procedures established by the hotel.

2.2 Maintain constant checks of service standards to assure continuing expected standards of the Hotel’s service and quality.
Daily check on the quality of cleaning in guestrooms with particular attention to suites and VIP rooms.

2.3  Supervise all the staff in their works and resolve any problems encountered expeditiously.

2.4  Ensure the highest standards of cleanliness and maintenance in all areas under the Housekeeping Department.

2.4 Ensure that all works are carried out according to the department’s procedures and policies.

2.5 Ensure that all staff comply with the rules, regulations and policies established by the Hotel.

2.6 Train. Motivate and evaluate staff in the department.

2.7 Daily review of the reports of Senior / Assistant housekeeper (s), Housekeeping Supervisor (s) and Head Houseman.

2.8 Supervise and prepare the issue of Engineering Works Request and maintain a follow-up file to ensure that all Engineering Works Request are completed.

2.9 Ensure the immediate attention to requests from guests. Conduct the monthly stock counts of inventories and submit reports to the Executive Housekeeper.
2.10 Issue parcel pass whenever necessary.

2.11 Handle any guest complaints, missing items or damages and report to theExecutive Housekeeper
immediately. In her absence, investigate accordingly.

2.12  Assist the Executive Housekeeper in planning and adjusting duty rosters.

2.13  Maintain close working relationships between the Housekeeping Department and the other departments, especially Front Office, Food & Beverage and Engineering Department.

2.14 Be fully familiar with the emergency procedures, rules and regulations and policies as established by the hotel.
Inform the Executive Housekeeper daily and adequately of any and new development pertaining to daily hotel operation. Make recommendations to order and requisitions involving replacement and change of room equipment
2.15  Prepare and revise when necessary the cleaning schedules for all public areas.
2.16    Promote good communication with all staff and conduct scheduled meetings in the absence of the Executive Housekeeper.

2.17    Carry out any instructions or assignments from the Executive Housekeeper efficiently and completely      2.18     Perform other duties as directed.

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

1) The Assistant Housekeeper assists in the managing and directing of the day to day operations of all Housekeeping and Laundry functions. Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching and counseling and consistently inspects and enforces to the Furama Philosophy and Core Values. Participate in and enforces quality assurance for Housekeeping Department and department cost control measures.

1.1  Supervises and coordinates the functions of Housekeeping personnel such as cleaning and maintaining hotel premises, and storing and issuing of hotel linens and uniforms.

1.2 Checks all control records, responsible for the updating records of staff’s leaves etc., with the approval of the Housekeeper.

1.3 Makes daily inspection of all public areas and liaises with the cleaning contractor supervisor.

1.4 Conduct frequent spot checks of rooms and corridors so as to maintain high standard of cleanliness.

1.5 Inspects all rooms blocked for VIPs, endorses all VIP occupied rooms are properly cleaned and maintained.

1.6 Assists the preparation of daily floor assignments of Room Attendants and fixes the duty rosters.

1.7 Trains all Housekeeping Executives/Room Attendants/Linen Attendants/ Housekeeping Attendants periodically for improvement of Housekeeping operations.

1.8 Supervises the general inventory taking of all housekeeping materials, linen and equipment.

1.9 Preparation of cleaning technique and organizing crash programmed.

1.10 Responsible and keeping records of guests’ “Lost & Found” items. Types out monthly reports accordingly.

1.11 Work in close coordination with the Housekeeper in recruitment, orientation and annual appraisal of staff.

1.12 Inspect service areas, working equipment and materials and ensures that they are properly maintained and kept up to the standards.

1.13 Review and check the daily reports prepared by the Housekeeping Executives and Housekeeping Supervisors.

1.14  Blocks floors for spring cleaning repair works or fumigation etc., whenever necessary during low occupancy month.

1.15  Reports out of order rooms that need immediate attention and follow up with work orders.

1.1 6 Spot checks at random on work order written by Housekeeping Executives and Housekeeping Supervisors and attended by Engineering Department.

1.17  Deals patiently and pleasantly with guests’ complaint and investigate the case.

1.18   To ensure that staff are properly disciplined and well attired. Coordinates with other departments such as Front Office, Engineering and Laundry etc.

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

National Service Resort & Country Club

National Service Resort & Country Club (NSRCC) is a golf and country club set up to recognise the contributions of operationally ready NSmen to Total Defence. Their membership is open to NSmen who have performed national service, as well as full-time NSmen.

Job Description

The Job:

Daily Operations

·         Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc).

·         To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.)

·         Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action.

·         Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices.

·         Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies.

·         Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.

·         Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase.

·         Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct.

·         Assist the occupants with basic trouble shooting with the handling of the equipment
i.e. refrigerators, air-cons, TV or other electrical appliances.

·         Prepare weekly fogging notices to guests.

·         Assist in assets audits carried out twice yearly.

·         Performing Duty Manager’s Duties.

·         Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

·         Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.

·         Engage members/guests in conversation and provide assistance as requested.

·         Handle members/guests’ problems and complaints promptly and professionally.

·         Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

·         Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity

·         Customer service oriented and proactiveness

·         Possess good problem-solving and decision-making skills

·         Good customer service skills and integrity

·         Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

·       Work Location: 326 Sealand Road Singapore 508252

·       5-day work week (Mon to Sun)

·       Rotating Shifts: 8.00am to 5.15pm / 10.45am to 8.00pm

·       Monthly mobile allowance provided

*Other Benefits:

·       Annual and medical leave

·       Annual Wage Supplement (13th month bonus)

·       Variable bonus

·       Subsidies for medical, dental & holiday

·       Medical and group insurance coverage

·       Long Service Award

·       Birthday gift

·       Corporate rate for selected tourist attraction

·       Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Marriott International

Job Description

THE QUINCY HOTEL

Job Description

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

Requirements

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

Exquisitz Asia Pte. Ltd.

Exquisitz Asia is a leading executive search firm partnering clients for sustainable business success in Singapore and across Asia. We have a professional team of consultants each with more than 20 years of solid experience and have enviable track record placing many key placements in organisations.

Job Description

·         Leading Public Listed Property Developer in Asia Pacific & North Asia.

·         Executive committee leader – drive technical projects, facilities and maintenance operations of the hotel properties.

·         Competitive Salary and Benefits.

The Company

Our client is a well-established hospitality and property group operating premium hotel and heritage assets. They are looking for a Director of Facilities to manage and supervise the facilities of their highly rated luxurious hotels in Singapore.

The Role

Reporting to the General Manager, the Director of Facilities is a senior leadership position and a member of the Hotel Executive Committee. The role is responsible for the overall strategic direction, governance, and management of engineering, facilities, maintenance, and capital projects across the hotel and its precinct.

Key Accountabilities

Engineering & Facilities Leadership

·       Lead and direct all engineering, facilities management, maintenance, and repair functions across the hotel and precinct.

·       Establish, implement, and continuously improve engineering standards, policies, and procedures aligned with corporate objectives.

·       Ensure all building systems, equipment, and infrastructure operate at optimal performance levels.

Project & Capital Management

·       Plan, evaluate, and direct all capital expenditure projects, including renovations, refurbishments, extensions, and system upgrades.

·       Oversee feasibility studies, project design, implementation, construction, commissioning, and handover.

·       Liaise closely with architects, consultants, contractors, and technical specialists throughout project lifecycles.

Maintenance & Operations

·       Direct hotel-wide preventive and corrective maintenance programmes to ensure asset longevity and cost efficiency.

·       Ensure consistent standards for upkeep of all facilities, plant, and equipment.

·       Conduct regular inspections and technical audits, recommending improvements where necessary.

Financial & Budgetary Control

·       Develop and manage annual operating and capital budgets for engineering and facilities.

·       Monitor expenditures, scrutinise capital purchases, and ensure adherence to approved budgets.

·       Analyse cash flow projections, cost trends, and budget variances, providing recommendations to senior management.

Regulatory, Safety & Compliance

·       Ensure full compliance with all applicable local legislation, building codes, fire safety, workplace safety and health regulations, and ethical standards.

·       Review and implement safety, insurance, and risk management policies to ensure conformity and mitigation of operational risks.

·       Stay abreast of regulatory changes and ensure timely implementation within the hotel.

Stakeholder & Executive Engagement

·       Provide expert technical advice and strategic input to the General Manager and Executive Committee.

·       Prepare engineering-related reports, surveys, and statutory submissions to relevant authorities.

·       Maintain strong working relationships with internal stakeholders and external partners.

People Management & Capability Development

·       Lead, manage, and develop the Engineering Department, ensuring adequate manpower, skills continuity, and succession planning.

·       Appraise performance, identify development needs, and recommend training, redeployment, or recruitment as required.

·       Foster a culture of accountability, safety, innovation, and operational excellence.

Sustainability & Continuous Improvement

·       Identify, evaluate, and implement sustainability initiatives, including utility optimisation and waste minimisation.

·       Monitor and analyse utility and waste data to support environmental performance and reporting.

·       Proactively analyse engineering trends, emerging technologies, and best practices to enhance long-term asset viability.

Key Requirements

Education & Experience

·       Degree in Engineering or Diploma in Mechanical Engineering or equivalent.

·       Minimum 12 years of experience in a senior managerial role within property, facilities, or engineering management, preferably within hospitality or large-scale property environments.

·       Proven experience managing capital projects, regulatory compliance, and multidisciplinary engineering teams.

Skills & Competencies

·       Strong strategic and commercial mindset with macro-level thinking.

·       Excellent analytical, problem-solving, and decision-making capabilities.

·       Demonstrated leadership, people management, and coaching skills.

·       High emotional intelligence with strong stakeholder management abilities.

·       Effective communication skills across technical and non-technical audiences.

·       Innovative, resourceful, and proactive in driving operational improvements.

·       Non-compromising commitment to fire, life, and building safety standards.

·        

Interested candidates, please contact the following for a confidential discussion.

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

• Ensure the policies, procedures and standards are adhered to.

• Supervise the housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.

• Meets or exceeds Room Cleanliness goals and targets set.

• Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.

• To perform the role as Housekeeping Executive when needed.

• Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.

• Work closely with the Housekeeping Manager to identify training needs and develop plan accordingly to achieve departmental goals.

• Manage VIP room preparation and guest special requests.

• Work with Housekeeping Manager to track expenses and keep within the budget to meet the business objectives.

• Monitor supplies and inventory, while controlling costs and working within budget.

• Set par levels and control stock movement and consumption.

• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.

• Provide ongoing coaching and provide performance feedback

• Monitor and report maintenance issues promptly.

• Liaise closely with Front Office and ensure timely room status updates.

• Motivate the team and establish a productive and positive work environment.

• Lead daily briefings as required.

Requirements: 

• Minimum education - Diploma in Hotel Management or equivalent.

• 2 to 3 years’ experience in similar capacity.

• Proactive and meticulous in planning and organising.

• Strong Housekeeping operational and technical knowledge.

• Able to work with all managers from various departments of the hotel.

• Detailed focused and guest orientated.

• A trustworthy manager that the team will looks up to.

• Fun loving and takes pride in day-to-day operations.

• Able to work in a diverse environment.

Royal Secrets Wellness Pte Ltd

Job Description

We are looking for a Housekeeper to keep our spa clean, organized, and welcoming. This role includes cleaning all areas of the spa and supporting the team to ensure guests have a comfortable experience.

Roles:

• Clean treatment rooms, reception area, and restrooms

• Change towels and linens

• Keep supplies stocked (towels, robes, toiletries)

• Keep all areas neat and tidy

• Follow hygiene and safety standards

Requirements:

• Female only (ladies spa)

• Basic housekeeping experience preferred

• Friendly and professional

DUSIT THANI

Dusit Thani Laguna Singapore is located within the grounds of the acclaimed Laguna National Golf Resort Club, 10 minutes by car from Changi International Airport and 15 minutes from Downtown.

Job Description

The Assistant Executive Housekeeper supports the overall management of the housekeeping department, ensuring high standards of cleanliness, smooth daily operations, and excellent guest satisfaction. The role involves supervising staff, coordinating with other departments, managing inventory, and upholding brand standards through consistent quality checks and process improvements.

• Assist in overseeing daily housekeeping operations, ensuring high standards of cleanliness and presentation across guest rooms, public areas, and back-of-house.

• Support the Executive Housekeeper in supervising, training, and scheduling the housekeeping team to maintain productivity and service quality.

• Conduct regular inspections of rooms and facilities, identifying maintenance or cleanliness issues and ensuring timely follow-up.

• Coordinate with Engineering, Front Office, and other departments to resolve operational matters and enhance guest satisfaction.

• Manage inventory and proper usage of linens, amenities, chemicals, and equipment, ensuring cost efficiency and compliance with safety protocols.

• Assist in developing SOPs, implementing improvement initiatives, and maintaining service excellence in line with brand standards.

• Handle guest requests, feedback, and complaints professionally, ensuring prompt resolution and a positive guest experience.

• Support administrative duties, including reporting, budgeting assistance, staff performance reviews, and compliance with audit requirements.

Requirements

• Diploma in Hospitality Management or relevant field preferred.

• Minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role.

• Strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.

• Excellent leadership, team management, and interpersonal skills.

• Ability to plan, organize, and coordinate work efficiently in a fast-paced environment.

• Strong attention to detail with a commitment to maintaining high cleanliness and service standards.

• Good communication skills and ability to work effectively with cross-functional teams.

Benefits

• Company Transport pick-up/drop-off point: near Simei MRT

• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical

• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Housekeeper assists the Assistant Executive Housekeeper in the operation of the guest floor section and/ or the designate area. This role acts as the Assistant Executive Housekeeper in his/ her absence.

What will I be doing?

As the Housekeeper, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the Front Office team to ensure correct room status at all times.
• Maintain good working relationship and communication with other departments.
• Ensure the work at guest floor areas are according to the department’s procedures and that guest floor areas are clean and well maintained.
• Deliver high quality service to guests.
• Perform daily room allocation; ensure the rooms are assign out according to business need.
• Personally set up and inspect VIP rooms.
• Offer personalized service and assistance for regular and long stay guests.
• Ensure guests’ needs and reasonable requests are met.
• Seek opportunities to improve guest service consistently from guests’ comments.
• Take appropriate action to resolve guests’ complaints promptly.
• Ensure proper handling of lost and found items.
• Responsible for key controls of guest floors and the master key control.
• Supervise and control all guest floor operations, supporting and supervising the supervisors or attendants in their work, and provide assistance if required.
• Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
• Communicate with Food & Beverage department on minibars in guestrooms related, and ensuring food and beverages are safe for consumption.
• Supervise the daily attendance of team members and outsourced contractors.
• Submit monthly room cleaning credit reports for guest floor by team members and outsourced contractors.
• Train, motivate and evaluate team members work performance.
• Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

What are we looking for?

A Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 3 years in supervisory positions in the Housekeeping department.
• Possess strong training, leadership and people management skills.
• Guest oriented and able to confidently build and exceed service standards.
• Strong interpersonal skills and possess an attention to details.
• Possess quality improvement skills.
• Good knowledge of all housekeeping areas, i.e. guest floor areas.
• Actively listen to others and build on good ideas.
• Effectively understand and utilize resources.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Standard, Singapore

Job Description

Responsibilities:

• Ensure the policies, procedures and standards are adhered to.

• Supervise the housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.

• Meets or exceeds Room Cleanliness goals and targets set.

• Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.

• To perform the role as Housekeeping Executive when needed.

• Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.

• Work closely with the Housekeeping Manager to identify training needs and develop plan accordingly to achieve departmental goals.

• Manage VIP room preparation and guest special requests.

• Work with Housekeeping Manager to track expenses and keep within the budget to meet the business objectives.

• Monitor supplies and inventory, while controlling costs and working within budget.

• Set par levels and control stock movement and consumption.

• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.

• Provide ongoing coaching and provide performance feedback

• Monitor and report maintenance issues promptly.

• Liaise closely with Front Office and ensure timely room status updates.

• Motivate the team and establish a productive and positive work environment.

• Lead daily briefings as required.

• Any other duties as assigned by your supervisor. 

Requirements: 

• Minimum education - Diploma in Hotel Management or equivalent.

• 2 to 3 years’ experience in similar capacity.

• Proactive and meticulous in planning and organising.

• Strong Housekeeping operational and technical knowledge.

• Able to work with all managers from various departments of the hotel.

• Detailed focused and guest orientated.

• A trustworthy manager that the team will looks up to.

• Fun loving and takes pride in day-to-day operations.

• Able to work in a diverse environment.

Jewish Welfare Board

Singapore is at the crossroads of numerous international trade routes and has become South-East Asia's most economically successfully country.

Job Description

We are looking to hire a cleaner & housekeeper to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing bedsheets, doing laundry and ironing and any other housekeeping duties. You should be able to lift 10 kg and have an eye for cleanliness.

Full Time work 6 days 44 hours/week. Rest day Saturday or to be scheduled by Manager.

Housekeeper Responsibilities:

• Keeping facilities and common areas clean and maintained.
• Vacuuming, sweeping, and mopping floors.
• Cleaning and stocking restrooms.
• Cleaning up spills with appropriate equipment.
• Notifying managers of necessary repairs.
• Collecting and disposing of trash.
• Maintain the cleanliness of Mikvahs and Girls' Apartment.
• Changing bedsheets, doing laundry and ironing for the guest apartments of Jacob Ballas Centre.
• Properly cleaning upholstered furniture.
• Assisting guests when necessary.

Housekeeper Requirements:

• Ability to manage your time efficiently.
• Work well unsupervised.
• Ability to lift at least 10 kg.
• Handle basic maintenance and cleaning.
• High school diploma.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Hard worker.

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Key Roles and Responsibilities

• Assist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping services

• Meet or exceed all contractual key performance indicators

• Able to analyse data and information from the system and recommend work improvement programmes

• Develop a good working relationship with our customers and participate actively in committees and special activities / projects with the customers

• Maintain the housekeeping budget in terms of manpower and inventory, provide billing summaries and expenses in accordance to the company’s requirements

• Plan and select appropriate equipment and/or technologies and supplies for smooth delivery of services

• Manage the planning of work schedules and deployment of manpower

• Recruit, schedule and ensure orientation and training for all new housekeeping staff members

• Ensure occupational safety and health standards are maintained and orientate all staff with a safety mindset

• Prepare monthly reports and analyse the KPIs and ensure continuous improvement

• Put up incident reports and manage major incidents and emergencies in collaboration with relevant persons

• Ensure that all work activities are in compliance to regulatory requirements

Job Requirements & Requisites

To succeed in this key role, candidates must possess the following qualifications and attributes:

• Degree / Diploma in relevant discipline with at least 3 years of working experience in housekeeping operations

• Possess strong leadership and supervisory skills

• Excellent verbal and written communication

• Sound planning, problem-solving, analytical and critical thinking skills

• Strong knowledge of operational processes and procedures

• Committed, self-motivated, positive and possess a “can-do” attitude, especially when persevering in challenging times

• Passionate and proficient in operational management, with a proven track record in leading a large team and establishing an effective operating system for the delivery of quality service

• Dynamic and able to motivate, inspire and lead the team to deliver service quality and achieve peak performance

• Believes in people development and investing in the right resources to achieve the desired outcomes

• Independent yet able to work cohesively with staff at all levels

• Proficient in Microsoft Word, Excel and Powerpoint

Ling Kwang Home for Senior Citizens

Established in December 1983, Ling Kwang Home (LKH) has been serving the aged sick and needy with love for the past 40 years. Providing 24-hour nursing care, rehabilitative services, and pastoral care, we strive to care for our seniors in an integrated and holistic manner – attending not just to their physical needs, but also their emotional, psychosocial, and spiritual needs.

Job Description

Housekeeping:

• Clean and maintain cleanliness of the premises.
• Clearing of trash receptacles, disposing of waste and replace clean trash bags after clearing the bin.
• Handle and dispose of waste.
• Any other duties as assigned when required.

Requirements:

• 6-day work week
• Prior cleaning work experience preferred
• Knowledge of safe work procedures

We regret that only shortlisted applicants will be notified.

BCR EXPLORATION PTE. LTD.

Job Description

• Clean and maintain guest room, carpet, flooring, wallpapers, furniture and bathrooms daily. Clean and make up rooms and bathrooms according to Hotel's standards and procedures
• Conduct duties in courteous, safe and efficient manner, in accordance with hotel and governement's policies and procedures, ensuring that the highest level of service and communication is maintained
• Equip trolley with adequate supplies and keeps trolley/ pantry neat and tidy at all times
• Cover laundry duty. Collect and deliver guest laundry, counting soil linen and distribute clean linen
• Report suspicious persons or actions, DND rooms according to procedures. Report room discrepancy accurately and follow standard procedure
• Cleaning of public areas within hotel premises. Carry out special project and tasks such as shampooing of carpets and taking stock

Frasers Property Limited

Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multi-national developer-owner-operator of real estate products and services across the property value chain. Listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore, the Group has total assets of approximately S$40.3 billion as at 30 September 2021.

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Private Villa

Job Description

You shall perform the duties, services and responsibilities as may be assigned to you from time to time, at the prerogative and sole discretion of your Immediate Superior or Management. You hereby agree, understand and commit to perform diligently and efficiently, your duties and responsibilities as set forth below:

1. Responsible  for cleaning of all Public Areas ( Reception, Living Area, Front Yard & Back Kitchen Area.)

2. Clean all windows, wipe all ceiling, walls & furniture’s including plants.

3. Make schedule to brush garage and back kitchen area with help of driver.

4. Ensure back kitchen are organize no other scattered stuff.

5. Vacuum / Sweep carpet and mop the floor.

6. Brush the reception CR using all purpose cleaning to avoid bad odor.,not just only wipe * mop.

7. Empty the garbage in the general area. Wash if needed.

8. Responsible to taking care of all plants on your area.

9. Perform all task assigned to you. Ensure all areas clean before end of shift.

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

The Taksim Hotels

Job Description

Job Summary

The Housekeeping Manager is responsible for overseeing all housekeeping operations in the hotel, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction. This role involves supervising staff, managing inventory, and coordinating with other departments to create a safe and hospitable environment.

-Monitor daily room cleaning procedures and staff performance

-Train and develop the room cleaning team members

-Create work schedules and effectively assign tasks

-Regularly inspect guest rooms and common areas

-Maintain inventory of cleaning supplies and equipment

-Ensuring compliance with health, safety, and hygiene regulations

-Responding to guest complaints and issues related to room cleaning

Additional Responsibilities (Specific to Our Hotel):

-Collaborating with the Front Office and Maintenance departments to ensure smooth operations

-Developing and implementing strategies to improve efficiency and service quality

-Prepare and maintain accurate room cleaning records and reports

Qualifications:

-Previous experience in room cleaning management

-Strong leadership and organizational skills

-Fluency in English (reading, writing, and speaking)

-Focused on customer satisfaction, detail-oriented

-Applicants must be Thai citizens due to legal employment requirements

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

Job Description

• Coordinate with relevant departments to ensure operations are conducted in compliance with service standards

• Provide services that enhance guest satisfaction as a guest relations

• Conduct regular staff training and evaluations to strengthen team performance

• Plan and implement improvement initiatives aimed at cost reduction and revenue growth

• Respond promptly and appropriately to emergencies and complaints to prevent further issues

• Support tasks that help the sales team work smoothly, such as handling paperwork and communication

• Interpretation and translation support for Japanese staff

Qualification

• Bachelor's degree in any field

• Business level in Japanese (JLPT N2 or above)

• English: Communication level

• Management experience in hospitality industry, such as hotel, service apartment.

• Proficient in Microsoft Office (Microsoft Word, Excel, and Power Point)

Additional Information

Salary: Depends on working experience & skills

Working days: Rotate working day with 6 holidays per month (9 AM – 6 PM)

All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolkelly.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

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PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

21st Floor, Bangkok City Tower, Unit 2101-2102, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120

 Contact Person: Ms. Thanapan (Pin)

thanapan_chumpol@persolapac.com

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