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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

JW Marriott Hotel Singapore South Beach

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

D.A. Dynasty Corporation Sdn Bhd

Job Description

About the role

We are looking for an experienced Assistant Front Office Manager to join our team at D.A. Dynasty Corporation Sdn Bhd in Batu Pahat, Johor. In this full-time position, you will play a crucial role in overseeing the day-to-day operations of our front office, ensuring exceptional guest experiences and driving the efficiency of our hotel's reception and concierge services.

What you'll be doing

What we're looking for

What we offer

At D.A. Dynasty Corporation Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:

About us

D.A. Dynasty Corporation Sdn Bhd is a leading hospitality group in Malaysia, operating a diverse portfolio of luxury hotels and resorts. With a reputation for exceptional service and a commitment to innovation, we are dedicated to creating unforgettable experiences for our guests. Join our dynamic team and be a part of our continued growth and success.

Apply now for this exciting opportunity to become our next Assistant Front Office Manager.

DUSIT THANI

Job Description

JOB RESPONSIBILITIES

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.

• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.

• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.

• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner

• To ensure the overall coordination of the Front Office Operations and to assist all sections of the Front Office department.

• Responsible to keep all Front Office Standards and Procedures in line with the Policies and procedures

• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.

• Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management or relevant discipline.

• Minimum of 3 years in Front Office experience in a similar capacity preferably in a 5-star class environment.

• Knowledgeable in Front Office Operations and Opera PMS.

• Possess professional disposition with excellent interpersonal skills.

Sleeping Lion Suites

Job Description

Company Description

Sleeping Lion Suites is a rapidly expanding local hotel chain in Malaysia, known for exceptional hospitality and comfortable accommodations. Strategically located in prime destinations, our hotels offer convenience and modern amenities. We pride ourselves on our attentive service and welcoming atmosphere, ensuring a memorable stay for every guest. As we grow, we continue to innovate and uphold the highest standards, making us a preferred choice for leisure and business travelers alike.

Position: Duty Manager
Location: Genting Highlands

Job Description

1. Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  
2. Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 
3. Assist with room assignments, monitor room availability and oversee the efficient operation of the reservation system.
4. Ensure compliance with all health and safety regulations and maintain the highest standards of cleanliness and hygiene in the front office area.
5. Maintain effective communication with other departments, such as housekeeping and maintenance to ensure guest satisfaction and operational efficiency.
6. Prepare daily reports on occupancy, guest feedback, and any issues encountered. Report to the Front Office Manager on operational matters.

Qualifications: 

1. Bachelor’s degree in Hospitality Management or a related field is preferred or equivalent.
2. Minimum of 2-3 years of experience in a similar role within a resort or hotel environment.
3. Excellent communication and interpersonal skills, strong leadership and team management abilities, proficiency in hotel management software and excellent problem-solving skills.
4. Professional appearance and demeanor, ability to handle stressful situations calmly and effectively, strong organizational skills and a guest-oriented approach.

What We Offer:

• Hostel Accommodation provided
• Meal Allowance
• Opportunities for career growth
• A friendly and professional work environment

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

• Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

• Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

• Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

• Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

• Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

REQUIREMENTS:

Degree or Higher Diploma in Hospitality or Tourism management is an advantage

• Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

• Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

• Proficiency in English, Putonghua and Cantonese

• Proven managerial abilities in people management, strategic planning and decision making

• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

• Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

Mezen Realty & Development Corp.

Job Description

We are hiring a Rooms Division Manager to be assigned in Ondus Boracay, Aklan. A Rooms Division Manager's primary responsibility is overseeing the Front Office and Housekeeping departments within a hotel, ensuring efficient operations and high levels of guest satisfaction. This includes managing staff, maintaining quality standards, handling guest complaints, and optimizing revenue.

Key Responsibilities:

• Supervising, training, and mentoring staff in Front Office and Housekeeping, including reception, reservations, concierge, and housekeeping teams.

• Ensuring all guests have a comfortable and enjoyable stay, addressing complaints, and providing excellent service.

• Managing departmental budgets, forecasts, and occupancy rates, while optimizing staffing and scheduling to ensure efficient operations.

• Maintaining high standards for room cleanliness, housekeeping services, and guest amenities, and ensuring compliance with health and safety regulations.

• Implementing revenue management strategies, such as dynamic pricing and upselling, to maximize profitability.

• Reporting on departmental performance, occupancy rates, and revenue generation to the General Manager.

• Providing training to new employees on hotel policies and procedures, and developing long-term strategic plans for the division.

• Handling guest complaints, addressing requests, and ensuring VIP guests receive a personal welcome.

• Overseeing inventory and ordering supplies and linens for both housekeeping and Front Office.

• Ensuring adherence to hotel policies, procedures, and compliance with relevant regulations.

Qualifications:

• Bachelor’s degree in Hospitality Management, Hotel and Restaurant Management, Business Administration

• At least 5 years of progressive experience in hotel operations, with a strong background in Front Office and Housekeeping departments

• Proven leadership and supervisory experience, including mentoring and training of staff

• Strong guest service orientation, with excellent conflict resolution and complaint-handling skills

• Solid understanding of budget management, forecasting, and occupancy planning

• Experience with revenue management strategies, including dynamic pricing, upselling, and yield optimization

• Familiarity with health and safety regulations, hotel standards, and housekeeping protocols

• Strong organizational and time management skills, with the ability to manage multiple departments simultaneously

• Excellent communication skills, both written and verbal, and the ability to coordinate across teams

• Ability to work flexible hours, including weekends and holidays, based on operational requirements

• High level of professionalism, integrity, and attention to detail

If you are interested, send your resume/CV to careers@mezen.com.ph

Amara Singapore

Job Description

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.

• Perform check-in and check-out duties. Assign room and prepare keys for check-in.

• Resolve guests complaints to their satisfaction.

• Responsible for the Guest Service Manager float and currency exchange.

• Process 3rd party charges such as credit card charges.

• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

• Complete Daily Duty Manager log after each shift.

• Prepare Guest incident report

• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.

• Maintain close liaison with all other departments to ensure 100% guests satisfaction.

• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.

• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
  

JOB REQUIREMENTS:

• Good leadership skills

• Ability to multi-task in a demanding environment

• Excellent customer service, communication and interpersonal skills

Amara Singapore

Job Description

RESPONSIBILITIES:

• Lead Front Office operations and ensure adherence to the policies and operating standards

• Leading & Developing team members

• Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.

• Strong ability and smart in handling guest queries and feedback

• Responsible for On-Job Training and timely performance management for team members

• Responsible for maintaining and of employees' engagement and welfare

• Manage departmental manning and budgeting

• Streamlining of processes to increase productivity

• Preparation and submission of management reports

• Any other duties as assigned
  

JOB REQUIREMENTS:

• Excellent customer service and interpersonal skills

• Strong leadership skills

• Able to work in a fast-paced environment

• Good working knowledge of MS Office applications

• Strong knowledge of using the HMS Hotel Operating system will be an added advantage

• Meticulous

Weil Hotel

Job Description

Tasks & responsibilities

As an Assistant Front Office Manager, overseeing daily front desk operations, managing staff, and ensuring exceptional guest service experience. Areas of responsibility include Concierge, Telephone Operators, Guest Services/Front Desk and Concept Floor. To handle administrative tasks, assist with check-in/check-out procedures, resolve guest issues, and contribute to the overall smooth functioning of the Front Office Department. Always strives to continually improve guest and associates satisfaction to meet Hotel expectation. 

Qualifications & experience

• Possess at least a Diploma/ Advanced Diploma/ Degree in Hotel and Tourism Management.

• At least 10 years' working experience in the Hospitality industry in the Front Office Department and Room Division.

• Excellent communication and leadership skills.

• Strong work ethics with high level of discretion.

• Must be goal orientated and possess ability to work in a team environment.

• Knowledge in OPERA will be an added advantage.

Compensation & Benefit

• Attractive remuneration package

• Annual leaves

• Duty meals

• Medical and Insurance Coverage

• Learning and Development

Barceló Coconut Island

Job Description

The Ritz-Carlton

Job Description

Sheraton Bali Kuta Resort

Job Description

Private Advertiser

Job Description

A. DUTIES AND RESPONSIBILITIES

1. Oversee effective day-to-day running of Front Office Department in achieving the goals.

2. Meet and greet all Return Guests, Executive, VIP and guests of the hotel.

3. Ensure that all issues relating to guest satisfaction are dealt with and followed up on a timely and professionally manner.

4. Conduct regular officer training, monthly meeting, and monitor training tracking system for all officers to ensure their effectiveness and productivity.

5. Develop departmental training and activities in order to continuously improve officer skill and knowledge.

6. Develop and maintain standards and procedural manuals.

7. Regular inspections of all sections to ensure that the quality standards are maintained and in good working condition.

8. Attend FO and other related meetings within and outside the Hotel to ensure updated information and built connections among the discipline.

9. Ensure the staffing levels in line with hotel occupancy and productivity.

10. Develop and maintain a motivational working environment within the department.

11. Provide coaching and counseling, support and guidance to the officers as required.

12. Spot check cash floats and related documents to ensure amount is correct as issued by the accounts department.

13. Ensure officers are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.

14. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results.

B. QUALIFICATIONS

• Experience managing budgets or working with numbers is a must

• Outstanding communication skills, both in written and verbal communication

• Leadership skills, including the ability to delegate, supervise and see tasks through from start to finish

• Project management experience, especially of projects involving complex problems and multiple competing interests and factors, is essential

• Bachelor's degree is a must

• At least 1 or more year of experience in a hotel setting.

COMO Lifestyle Pte Ltd

Job Description

Job Summary:

• Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.

• Greet guests in a friendly and warm manner.

• Have a good understanding of the menu and the workings of the restaurant. 

• Possess extensive and correct menu knowledge.

• Set up dining rooms and make reservation arrangements.

• Establish and maintain professional relationships with guests, ensuring their satisfaction throughout their stay or visit.

• Act as the primary point of contact for guests, addressing their inquiries, requests, and concerns promptly and efficiently.

• Respond to guest feedback, comments, and complaints in a timely and professional manner, resolving issues to their satisfaction.

• Collaborate with various departments to ensure seamless guest experiences, coordinating efforts to meet guest expectations.

• Continuously evaluate and improve guest experience by identifying areas of improvement and implementing appropriate strategies.

• Develop and implement guest relations programs and initiatives to enhance guest satisfaction and loyalty.

• Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.

• Conduct training sessions to educate staff on guest relations protocols, procedures, and standards.

• Provide guidance and support to team members, fostering a customer-centric culture and empowering staff to resolve guest concerns effectively.

• Monitor staff performance and provide constructive feedback, addressing any issues or deficiencies in guest relations skills.

• Analyze guest data to identify trends, patterns, and areas for improvement, proactively addressing issues to enhance guest experiences.

Qualifications and Requirements:

• Minimum Diploma in Hospitality Management, Business Administration, or a related field (preferred).

• Fluent in spoken and written English.

• Proven experience in guest relations, guest services, or a similar customer-facing role within the hospitality industry.

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members at all levels.

• Strong problem-solving and conflict resolution abilities, with a focus on delivering prompt and satisfactory solutions.

• Exceptional organizational skills and attention to detail, ensuring accuracy and efficiency in managing guest requests and feedback.

• Proficiency in using guest relations management software or CRM systems.

• Ability to work in a fast-paced environment, multitask, and prioritize responsibilities effectively.

• Flexibility to work weekends, evenings, and holidays as required.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Outlet Manager  is concerned with the strategic management of the Room Service and City Terrace, in line with prescribed Hilton policies and procedures. 

What will I be doing?  

As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 

• Actively seek verbal feedback from customers and team members at each service period. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 

• Be available to assist on duty in the restaurant and bars during any busy days or special events. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 

• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and Managers, assessing team members against these standards. 

• Ensure that training on departmental standards is regularly conducted in the outlets. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.). 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, and handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Maintain event and function histories to assist with returning events. 

• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B operational and roster meetings. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Seek out and maximize departmental and hotel revenue opportunities. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager. 

• Assist the F&B Manager with preparation of event brochures. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Supervise the financial performance of the department in line with the profit plan. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company control procedures, control costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans for the department. 

• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all the relevant information before commencing employment. 

• Assist with planning and ensuring departmental orientation is carried out. 

• Ensure that the Orientation Training manual for each outlet is kept up to date. 

• Ensure that standards training, and assessments are carried out. 

• Ensure the health, safety and well-being of customers and all team members. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Ensure that hygiene training is conducted at least once a year. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, 

• service techniques, and guest interaction. 

• Considerable skills in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

PT Accor Advantageplus

Job Description

PT Accor Advantageplus

Job Description

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Sheraton Towers Singapore Hotel

Job Description

Assist Duty Manager with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out, and shall undertake any other duties and responsibilities as required to fulfil customer needs.

KEY RESPONSIBILITIES:

· Assume supervisory role to Rooms Division Executive and Senior Rooms Division Executive to ensure good customer services at all times.

· Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

· Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

· Be well versed in operation of Galaxy/Lightspeed.

· Perform check in and check out functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in room registration, if required.

· Perform cashiering functions according to Hotel’s Policy & Procedure and Front Office OJT. To ensure that all hotel credit polices are carried out.

· Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

· Ensure that the guest registration, check out and mail services are handled efficiently, promptly and courteously in accordance with the Hotel’s policy & procedure

· Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

· Effectively handle all guest complaints with tact and diplomacy.

· Carry out site inspection of other hotel areas regularly

· Purchase stock/inventory according to purchasing procedures and specifications while handling and storing stock according to stock control procedures and keeping within the Budget/Outlook.

· Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

· Conduct daily briefing, in absence of Duty Manger/AFOM/FOM to keep all associates informed Ensure that all associates comply with the grooming and uniform standards.

Village Hotels

Job Description

Summary

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams.

PT Accor Advantageplus

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Responsibilities

• Supervise and manage day-to-day operations of Membership & Guest Services (MGS), including attending to general enquiries and guest feedback, processing of membership related transactions and services.
• Work closely with front-of-house functions including gaming operations to ensure that location-based membership services and high limit gaming area zone entries are operated efficiently.
• Supervise and review daily shift opening/closing processes and documents, and ensure completeness, validity and accuracy of records.
• Partner with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
• Support management in the implementation and execution of training programs for MGS team members.
• Maintaining confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
• Work with the audit team to conduct periodic audits, ensuring all compliance protocols are meticulously followed.
• Work closely with Compliance team to regularly update and maintain the applicable policies, Internal Control Code Guiding Principles, and Standard Operating Procedures to reflect the current compliance requirements.
• Ensure that all systems design, and operational logic strictly adheres to compliance requirements.
• Conduct compliance refresher briefing and training sessions to ensure all team members are up to date with the latest regulations/directions/notices issued by the Authorities.

Requirements

• Diploma/Degree in Business or equivalent with proficiency in Microsoft Office applications.
• Strong communication and customer service skills with relevant experience from the hospitality or service industry.
• Excellent interpersonal skills, a positive attitude, and able to work independently and collaboratively in a team-oriented environment.
• In-depth understanding of business requirements and regulatory aspects related to compliance protocols.
• Experience in mentoring teams to meet compliance standards in operations.
• Must be able to work rotating shifts, including weekends and public holidays

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Accor Asia Corporate Offices

Job Description

Silka Cheras Kuala Lumpur

Job Description

Wyndham Garden i-City

Job Description

Duties and Responsibilities

·         Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations.

·         Has a very close working relationship with Front Office Manager.

·         Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team.

·         Has a strong relationship and interaction with all hotel guests, visitors and members of the local community.

·         Handle all levels of associates professionally.

·         The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations.

·         Assist, help and supervise the Reception, Reservation and call centre

·         Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.

·         Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.

·         Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive.  Must ensure all facilities are ready to check on details of the arrangements and liaise with Front Office Manager or Director of Sales to meet guests if necessary.

·         Should assist in checking VIP, regular guest and CIP (Commercially Important People) details, the accuracy of guest billings, credit policies and other visitation details.

·         VIP, Regular guest & CIP :

- Ensures all arrangements are in order prior to their arrival.

-  Welcomes and bring them to their rooms as per the specified policy

-  Ensures that all checkout arrangements are handled smoothly and gives personal attention upon departure.

·         Should aim to check and assist the Front Office Assistant and housekeeping Supervisors in spot-checking a few rooms at random and all suites or speciality rooms that are to be occupied on the day.

·         Is responsible for maintaining a high quality standard of service offered and other guest service areas in the lobby.  Should assist in these areas whenever necessary.

·         Is well versed on the functions for the day and VIP movements, if any. Coordinates with Security and Concierge on manning deployment and special instructions i.e. lift movement, red carpet set up and etc.

·         Reports directly to the  Front Office Manager and concurrently to the General Manager regarding important information, problems, complaints and the relevant actions taken, on and on-going basis throughout the day.

·         Is responsive and receptive to guest complaints, should analyse; and within the limitation set; make correct and quick decisions to ensure total guest satisfaction, whilst also protecting the hotel’s property and revenues.

·         Ensures briefings and shift handovers are carried out in a professional and regular manner.

·         Schedules and regularly conducts routine inspections of all areas directly pertaining to hotel operations, closely scrutinising to ensure all minimum standards are met and exceeded.

CELES SAMUI

Job Description

COCOON (KUCHING) SDN.BHD

Job Description

• Manage the front desk and guest services team, ensuring high levels of customer service and guest satisfaction

• Resolve guest inquiries and complaints in a timely and professional manner

• Oversee the check-in and check-out process, ensuring a smooth and efficient flow

• Monitor and maintain the hotel's occupancy levels, room availability, and pricing

• Collaborate with other departments to ensure the coordination of guest services

• Assist in the development and implementation of hotel policies and procedures

• Provide leadership and mentorship to the front office team

• Manage duty rosters and staffing schedules

• Perform other duties as assigned by the management team

Momentus Hotel Alexandra

Job Description

Job Description

• Manages room assignments and inventory to optimize occupancy.
• Coordinate with housekeeping and maintenance to ensure room readiness.
• Handle group reservations, ensuring accuracy in room blocks and special requests.
• Is the main point of contact for group bookings, from pre arrival to post departure.
• Work with Sales & Reservations to align group requirements executed diligently.
• Assign & prepare preferred rooms with welcome card & amenities for corporate bookings
• Handles all email communications to Front Office & follow up.
• Support Call Centre as and when necessary.
• Manage par-level for guest and operation supplies.

Job Requirements

• Is a self-starter and can work independently.
• Experience in hotel operations, especially Rooms and Reservations.
• Strong knowledge of property management systems (PMS)
• Excellent communication and organizational skills.

Studio M Hotel Singapore

Job Description

Job Description

• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

• Works with Financial Controller in the preparation and management of the Department’s budget.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition

• Monitor Front Office, and to ensure diamond members and repeat guests and other VIPs receive special attention and recognition

• Maintain inter-departmental relationships to ensure seamless customer service

• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information

• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information

• Compile statistics for front office and provide reports relating to that area

• Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

• Works with Human Resources on manpower planning and management needs

• At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times

• Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled

• Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests

• Knowledgeable of the events of the day and of daily Hotel activities

• Knowledgeable of VIP guests and whenever possible addresses such guests by name

• Promote teamwork and quality service through daily communication and coordination and drive employee engagement.

• Develop programs that drive improvements in employee engagement and are aligned to our Service Culture

• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

• Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction and problem resolution.

• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained

• Know system recovery procedures

• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees

• To carry out any other duties and responsibilities as assigned.

Four Points by Sheraton Bali Seminyak

Job Description

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

• Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

• Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

• Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

• Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

• Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

REQUIREMENTS:

Degree or Higher Diploma in Hospitality or Tourism management is an advantage

• Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

• Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

• Proficiency in English, Putonghua and Cantonese

• Proven managerial abilities in people management, strategic planning and decision making

• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

• Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

Sheraton Bali Kuta Resort

Job Description

Sheraton Bali Kuta Resort

Job Description

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

PARKROYAL COLLECTION Pickering Singapore

Job Description

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.

Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2022’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and show the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The Trana Resort

Job Description

Marriott International

Job Description

Courtyard by Marriott

Job Description

The Singapore EDITION

Job Description

Verve Holdings Pte Ltd

Job Description

Location: Clark Quay/ Riverside Point

Outlet: Warehouse / Wings Riverside

5 days a week, 48 hours (exclude break), night shift

$2000 joining bonus

Monthly target incentives scheme

Transport is provided

SINGAPOREAN ONLY

JOB DESCRIPTION

• Support Assistant Restaurant Manager and Restaurant Manager in all areas of floor management

• Support Assistant Restaurant Manager and Restaurant Manager in to forecast staff, equipment and supply requirements for daily operations

• Ensure that revenue targets are planned and achieved at all times

• Ensure sales are maximised at all times with up-selling, cross selling and great customer service

• Supervise and participate in dining area cleaning activities

• Daily operations - opening/ closing of shift, checking system (email, ipad, phone, etc) for reservations, setting up the tables, greeting of guests and up-selling of food & beverages, inventory of floor supplies & equipment

• Be a team player and promote positive team dynamics in bar and restaurant

• Performs other duties and responsibilities as required or requested.

Please send your resume directly to bobbytalib78@gmail.com OR contact 86084212