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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SUN CITY MAINTENANCE PTE. LTD.

Sun City Maintenance Pte Ltd, led by its Founder and Managing Director Mr Simon Swee, has been active in the Cleaning Industry for more than a decade. From humble beginnings, when the business was actually stretched - there was only one client back then - Sun City has evolved to become one of the leading cleaning service providers in Singapore.

Job Description

Planning and Strategy:

Developing and implementing strategic plans to achieve organizational goals, including market analysis, competitor research, and forecasting.

Financial Management:

Overseeing budgets, managing financial performance, and ensuring profitability.

People Management:

Hiring, training, motivating, and managing employees, including performance reviews and development.

Sales and Marketing:

Developing and implementing sales strategies, managing sales teams, and leading marketing initiatives.

Customer Relations:

Building and maintaining relationships with clients, ensuring customer satisfaction, and addressing complaints.

Reporting and Analysis:

Tracking key performance indicators (KPIs), analyzing data, and reporting on business performance.

Collaboration and Communication:

Working with other departments and stakeholders to ensure alignment with overall business objectives.

Problem-Solving and Decision-Making:

Identifying and addressing problems, making timely decisions, and implementing solutions.

CONRAD SINGAPORE MARINA BAY

Job Description

The Opportunity

Step into a pivotal leadership role where luxury meets innovation. As Director of Marketing & Communications, you will be the architect of Conrad Singapore Marina Bay’s brand story — shaping how the hotel is seen, experienced, and remembered. This is your chance to drive commercial success while positioning the property as Singapore’s premier destination for milestone moments, from glamorous weddings to world-class conferences.

What You’ll Do

• Lead with Vision: Design and execute a fully integrated marketing and communications strategy that fuels revenue growth, elevates brand equity, and amplifies Hilton Honors contributions.
• Be the Storyteller: Craft compelling narratives and sales enablement materials — presentations, proposals, digital assets — that resonate with corporate clients, MICE planners, and couples seeking unforgettable celebrations.
• Own the Digital Stage: Drive engagement across all owned channels — website, CRM, email, and social media — ensuring every touchpoint reflects the hotel’s luxury positioning.
• Champion Social Media: Define and deliver a bold social strategy that sparks conversation, builds advocacy, and keeps Conrad Marina Bay at the center of Singapore’s lifestyle scene.
• Guard the Brand: Protect and elevate Conrad’s voice and visual identity, ensuring consistency across every guest-facing moment, from pre-arrival inspiration to post-stay loyalty.
• Shape Perception: Oversee PR, media relations, influencer collaborations, and agency partnerships to strengthen share of voice and reputation.
• Deliver Results: Track, analyze, and report on marketing effectiveness using KPIs such as ROAS, CTR, CPC, and conversion — ensuring every campaign drives measurable impact.
• Lead with Purpose: Inspire, coach, and develop a high-performing Marketing & Communications team, fostering creativity, collaboration, and accountability.

Key Outcomes

• Achievement of commercial metrics: Revenue Generation Index (RGI), total revenue, Hilton Honors contribution.
• Growth in Weddings, MICE, and social events through targeted storytelling and campaigns.
• Elevated online reputation and guest sentiment across platforms.
• Seamless execution of PR, digital, and creative deliverables with agency partners.
• A culture of innovation and excellence within the Marketing & Communications team.

Why This Role Matters

This is more than a marketing position — it’s about shaping the future of a landmark hotel in one of Asia’s most dynamic markets. You’ll have the platform to create unforgettable guest experiences, drive commercial success, and leave a lasting mark on Singapore’s luxury hospitality scene.

Qualifications - External

What are we looking for?

A Director of Marketing & Communications serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s degree in Marketing, Communications, Business or related field.

• Minimum 3 years in a leadership role within the hospitality industry (hotels/resorts) will be an advantage.

• Proven track record of developing and executing successful, result-driven marketing strategies.

• Expert knowledge of digital marketing, content marketing, analytics and social media tools.

• Exceptional communication, presentation, and interpersonal skills.

• Strong team player who collaborates well with stakeholders.

• Ability to thrive in a fast-paced, dynamic environment and multi-task.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

BCH HOTEL SINGAPORE

Job Description

JOB SUMMARY

Lead and manage the function of Sales (Corporate, Leisure & Groups) to maximise performance through total revenue generation and achieve budget revenue.

CANDIDATE PROFILE

Education and Experience

• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.

CORE WORK ACTIVITIES

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)

• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required

• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability

• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments

• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.

• Monitors competitors’ activities and assists in marketing intelligence

• Builds profile within local market place through attendance at various events and local market place

• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions

• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged

• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role

• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales

• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.

• Travel when required to promote the hotel and develop potential business in other markets

• Ensure active management of individual GAPs and personal development plan.

• Other duties as assigned by Director of Sales & Marketing or the management

EU Holidays Pte Ltd

EU Holidays is a dynamic travel agency founded in 2010, dedicated to providing customers with unique and exceptional travel experiences. Over the years, the company has expanded its services by establishing subsidiaries focused on corporate travel (EU MICE), Asian destinations (EU Asia), and the Malaysian market (EU Vacations). Despite being relatively young, EU Holidays has earned significant recognition in the travel industry, winning numerous awards for excellence, service quality, and professionalism. The company is committed to continuous improvement and customer satisfaction, holding prestigious certifications such as the Singapore Service Class and the Singapore Prestige Brand Award.

Job Description

Job Summary:

Responsible for leading the cruise sales team, achieving sales targets, and conducting training to enhance team performance and product knowledge.

Key Responsibilities:

• Lead and coach the cruise sales team to meet and exceed sales targets.

• Manage and support end-to-end bookings, including upselling add-ons such as flights & Hotel arrangements, insurance.

• Conduct regular training, onboardings, and coaching for cruise sales staff.

• Oversee post-sales support and manage escalated customer issues.

• Create training materials, SOPs, and sales scripts.

• Develop training materials and track team performance.

• Handle escalated customer issues and ensure service quality.

• Handle escalated customer issues and ensure service quality.

• Provide training to cruise sales team.

Requirements:

• Min. 3-5 years in cruise/travel sales with team leadership experience.

• Strong cruise product knowledge.

• In-depth knowledge of major cruise lines and destinations.

• Skilled in training, coaching, and performance management.

• Excellent communication and organizational skills.

• Apply now and set sail on a rewarding career with us!

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Opportunity

Step into a pivotal leadership role where luxury meets innovation. As Director of Marketing & Communications, you will be the architect of Conrad Singapore Marina Bay’s brand story — shaping how the hotel is seen, experienced, and remembered. This is your chance to drive commercial success while positioning the property as Singapore’s premier destination for milestone moments, from glamorous weddings to world-class conferences.

What You’ll Do

• Lead with Vision: Design and execute a fully integrated marketing and communications strategy that fuels revenue growth, elevates brand equity, and amplifies Hilton Honors contributions.
• Be the Storyteller: Craft compelling narratives and sales enablement materials — presentations, proposals, digital assets — that resonate with corporate clients, MICE planners, and couples seeking unforgettable celebrations.
• Own the Digital Stage: Drive engagement across all owned channels — website, CRM, email, and social media — ensuring every touchpoint reflects the hotel’s luxury positioning.
• Champion Social Media: Define and deliver a bold social strategy that sparks conversation, builds advocacy, and keeps Conrad Marina Bay at the center of Singapore’s lifestyle scene.
• Guard the Brand: Protect and elevate Conrad’s voice and visual identity, ensuring consistency across every guest-facing moment, from pre-arrival inspiration to post-stay loyalty.
• Shape Perception: Oversee PR, media relations, influencer collaborations, and agency partnerships to strengthen share of voice and reputation.
• Deliver Results: Track, analyze, and report on marketing effectiveness using KPIs such as ROAS, CTR, CPC, and conversion — ensuring every campaign drives measurable impact.
• Lead with Purpose: Inspire, coach, and develop a high-performing Marketing & Communications team, fostering creativity, collaboration, and accountability.

Key Outcomes

• Achievement of commercial metrics: Revenue Generation Index (RGI), total revenue, Hilton Honors contribution.
• Growth in Weddings, MICE, and social events through targeted storytelling and campaigns.
• Elevated online reputation and guest sentiment across platforms.
• Seamless execution of PR, digital, and creative deliverables with agency partners.
• A culture of innovation and excellence within the Marketing & Communications team.

Why This Role Matters

This is more than a marketing position — it’s about shaping the future of a landmark hotel in one of Asia’s most dynamic markets. You’ll have the platform to create unforgettable guest experiences, drive commercial success, and leave a lasting mark on Singapore’s luxury hospitality scene.

What are we looking for?

A Director of Marketing & Communications serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s degree in Marketing, Communications, Business or related field.

• Minimum 3 years in a leadership role within the hospitality industry (hotels/resorts) will be an advantage.

• Proven track record of developing and executing successful, result-driven marketing strategies.

• Expert knowledge of digital marketing, content marketing, analytics and social media tools.

• Exceptional communication, presentation, and interpersonal skills.

• Strong team player who collaborates well with stakeholders.

• Ability to thrive in a fast-paced, dynamic environment and multi-task.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

Resortlife Co., Ltd.

Job Description

• Has experience in the relevant position.

• Thai nationality.

Monroe Recruitment Consulting Group Co., Ltd.

Job Description

Salary: Attractive

Additional Benefits: Competitive Bonus, and Opportunity to lead sales for a 5-star luxury property.

Company Profile

Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf a premier luxury resort committed to delivering world-class hospitality experiences. Nestled in one of Thailand’s most scenic destinations, the property blends elegance, innovation, and service excellence. We are seeking a visionary and results-driven Sales Manager – Asia (China, Taiwan, Korea +) to lead our market development strategy, driving revenue, market share, and guest engagement across all channels.

Job Summary

As Sales Manager – Asia, you will oversee the full spectrum of sales activities—from market strategy and contracting to account management and digital lead conversion. You will be responsible for negotiating and securing group, MICE, wholesale, and corporate business, while ensuring seamless execution through close coordination with internal departments.

Job responsibilities

• Own and grow assigned Asia source markets, including China, Taiwan, Korea, and additional markets.

• Develop and execute annual market action plans aligned with the hotel’s business plan and revenue strategy.

• Identify, contract, and manage key wholesalers, travel agents, MICE operators, and corporate accounts.

• Represent the hotel at international trade shows, roadshows, sales missions, and networking events.

• Prepare and negotiate proposals and contracts to maximize revenue and profitability.

• Manage the full sales cycle from enquiry through confirmation and execution.

• Collaborate with the Digital Marketing Manager to convert digital leads into confirmed business.

• Maintain accurate account profiles, pipelines, and activity records in CRM systems.

• Coordinate closely with Events Services, Revenue Management, Rooms, F&B, and Wellness teams to ensure the successful delivery of booked business.

• Track sales forecasts, conversion ratios, and account productivity, reporting performance outcomes to management.

Job requirements

• Proven experiences of hotel sales experience; experience handling Asia source markets strongly preferred.

• Proven experience selling to China, Taiwan, Korea, or North Asia outbound markets.

• Strong understanding of international travel trade, group contracting, and MICE business.

• Familiarity with CRM systems and digital lead management.

• Strong negotiation, presentation, and interpersonal skills.

• Excellent English communication skills; Mandarin or Korean language skills are a strong advantage.

• Proficient in Microsoft Office and sales reporting tools.

• Ability and willingness to travel internationally.

INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF

Peach Garden Pte Ltd

Peach Garden is a notable household name that is synonymous with authentic Chinese cuisine served in a warm and welcoming environment. Its dedication to creating the finest quality has earned the restaurant numerous dining accolades from renowned magazines such as the Singapore Tatler and Wine & Dine.

Job Description

• Responsible for generating business for Social events, Weddings, Meetings, Catering events, etc
• Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads
• Generate contracts, banquet event orders and event floor plans based on client needs and best operational scenarios
• Work closely with other departments/restaurants and teams to provide solutions and service based on client needs
• Ensure all menu proposals are presented to the client accurately & timely
• Responsible for collecting deposits and payments based on company procedures
• Maintain accurate and up-to-date records of all Sales reports and transactions for Management review
• Meet monthly sales targets and KPIs
• Any other ad-hoc duties assigned

Requirements:

• Preferably Degree/Diploma in Hospitality / Event Management or related discipline
• Minimum 1 year food and beverage sales experience with an F&B company / service hotel / equivalent
• Knowledge in Microsoft Office is mandatory
• Meticulous with an eye for details
• Excellent communication and interpersonal skills
• Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues
• Team player who is able to work independently
• Able to multi-task and handle high volume of work in fast paced environment
• Able and willing to work on weekends and PH when necessary

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.

• Conduct daily pick-up analysis, strategy adjustments and reporting.

• Perform competitive benchmark studies and follow market trends.

• Create and maintain a 13-month rolling demand calendar.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution.

• Responsible for assessing, analysing and pricing group business strategies

• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.

• Ensure all related systems are configured correctly, validated and working to full capacity.

• Work in liaison with hotel sales and reservations departments as a team.

• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.

• Conduct quarterly property performance review and develop a strategic and tactical action plan.

• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.

• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

• Reduce the cost of distribution by finding new less expensive means of delivering business.

• Prepare an outline for and support the annual revenue budget process.

• Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.

• Strong communication and presentation skills required.

• Proficiency in MS Office applications and Hotel systems.

• Excellent Interpersonal skills.

• Highly analytical and commercial minded.

• 5 years of hands-on Hotel Revenue Management experience.

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

LIMONCELLO PTE LTD

Job Description

Company Overview

WE ARE A TRADITIONAL ITALIAN RESTAURANT LOCATED AT 95 ROBERTSON QUAY, SINGAPORE 238256.

Job Summary

Lead the daily operations of a traditional Italian restaurant, driving efficiency, staff development, and financial performance while collaborating with culinary and service teams to deliver exceptional guest experiences.

Responsibilities

• Manage daily restaurant operations to ensure efficiency and high service standards
• Develop and maintain the restaurant budget to achieve financial targets
• Plan and execute sales, marketing promotions, and events to increase customer engagement and revenue
• Recruit, train, and supervise staff to build a motivated and skilled team
• Collaborate with chefs and personnel to plan menus that meet quality and customer expectations
• Control purchasing and inventory to optimize cost management and reduce waste
• Prepare accurate financial records and reports for management review
• Handle administrative tasks and maintain organized documentation
• Liaise effectively with guests, employees, suppliers, sales representatives, and authorized departments to ensure smooth operations

Preferred competencies and qualifications

• Minimum 2 years relevant experience in restaurant operations
• Knowledge of food production methods to support menu planning and quality control
• Customer service, communication, and interpretation skills to enhance guest satisfaction
• Leadership and organizational skills to motivate and manage staff effectively
• Ability to accept criticism and perform well under pressure
• Patience and the ability to remain calm in stressful situations

HIONG GUAN GALLERY PTE. LTD.

Job Description

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position creates and maintains reservation sales strategies to achieve revenue goals and achieve highest level of guest and employee satisfaction. 

Primary Responsibilities

Brand Stewardship 

• Embody the Raffles identity as a custodian of tradition, elegance, and innovation. 

• Ensure every guest encounter reflects the hotel’s positioning as a global icon of luxury hospitality. 

Revenue & Loyalty Impact 

• By delivering exceptional service, the Raffles Service Manager directly influences repeat business, guest loyalty, and positive brand reputation. 

• Supports optimization of forecasts and budgets by aligning service delivery with commercial goals  

Provides Experiences that Exceeds Guest Expectations

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities. 

• Is well versed with the preference of the regular guests and provides them with the consistent service anticipating their needs in advance. 

• Leads a Heartist® approach to guest experience/service with the Raffles Service team. 

• Focuses on the reservation experience for LCAH members. 

• Supports the Raffles Service tean to achieve upsell goals in various revenue streams. 

Ensures Reservations Quality

• Ensures Raffles Service call quality meets Forbes, LQA or any other industry or Raffles Corporate set reservation call benchmarks.  

• Nurtures and trains Raffles Service teams to meet and exceed service standards based on agreed call quality benchmarks.  

• Monitor daily operations, ensuring standards of excellence are met in every touchpoint of the guest journey 

Management and Leadership of the Reservations Team

• Provides continuous leadership, motivation, training and support to the team. 

• Recruits and trains members of Raffles Service team. 

• Monitors Raffles Service Agents' productivity on a daily basis and conducts weekly test calls. 

• Uses quarterly performance reviews to identify and develop talent. 

Involvement in Wider Job Function Actions / Relationships

• Prepares the set-up of operations systems, guidelines for daily operations and standard operating procedures. 

• Plans and schedules the manpower, colleague development, welfare, morale and training. 

• Conducts and attends relevant meetings. 

• Controls room inventory of the hotel. 

• Provides recommendations to the Management that will help to maximise revenue of the hotel. 

• Handles all VIP requests and reservations received from Executive Office. 

• Supports the Director of Revenue Management with the annual marketing plan and budget preparation. 

• Optimizes efficiency and work processes for the team in exploring new technology to ensure Raffles Service team skillsets are upgraded and future-proof.  

• Understands and manages the reservation distribution system. 

• Manages the hotel booking engine and the third party websites. 

• Supports hotel’s CSR and sustainability programs. 

• Ensures service standards and individual performance are aligned with Accor Values. 

• Performs any other duties and responsibilities that may be assigned. 

Candidate Profile

• Minimum Degree holder or equivalent. 

• Previous experience in Opera Property Management system is an asset.  

• Understanding of Revenue Management processes. 

• Knowledge and experience of relevant software applications – spreadsheets, word processing and database management.  

• Minimum 5 years of relevant experience in the hotel industry.  

• Strong interpersonal skills with ability to communicate with all levels of employees. 

• Confidently able to resolve problems and make decisions. 

• Strikes to constantly improve guest service experience. 

• Service oriented with an eye for details. 

• Ability to work effectively and contribute to the team. 

• Flexible. 

• Displays initiative and creativity. 

• Ability to work under pressure. 

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

The Kowloon Hotel Resources Limited

["The Kowloon Hotel is located at the city\u2019s best location for business, shopping and entertainment, directly connected to the MTR Tsimshatsui Station and East Tsimshatsui Station through the hotel\u2019s shopping arcade. Situated at Nathan Road, it is just steps away from the spectacular Victoria Harbour and the shopping hub and is easily accessible to many exciting tourist attractions. It comprises of 736 guests rooms including 8 suites, all of which provide facilities for both business and leisure travellers. We are now inviting high caliber and dynamic candidates to join our invigorated team. To learn more about us, please visit our website."]

Job Description

Job Descriptions:

• Coordinate and implement promotion activities to maximize business opportunities

• Qualify any business potential for the department

• Manage catering sales revenue, operation budgets, and provide forecasting reports

• Maintain good relationship with regular clients to obtain future event business

• Maximize events and catering sales of the hotel by strategic planning, implementing and monitoring all sales activities as assigned

Job Requirements:

• Degree / Higher Diploma in Hospitality Management or related discipline

• 4 years relevant experience in Catering/ Event Sales

• Sales-orientated, sociable and outgoing personality with good communications skills

• Proficient command in both written and spoken English and Chinese

• Hands-on knowledge in MS Office, especially in Excel and PowerPoint

Hopewell Hotel (Wanchai) Management Limited

Job Description

About Us

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong. 

Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

Join Our Team

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.

Responsibilities:

• Supervise daily operation of Reservation department and improve reservation processes with compliance on brand standards

• Assist on managing room availability, rate or booking integration issues to maximize hotel occupancy and average daily rate

• Manage telephone, email and fax enquiries in a prompt, courteous and professional customer service at all times, ensuring accuracy and attention to detail in accordance with company standards without delay

• Assist in maximizing hotel revenue by managing reservations while coordinating with other departments in order to attain the best possible occupancy and rate

• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Minimum 5 years of working experience in Reservations, preferable at least 1 years in supervisory or managerial level

• Excellent telephone and email manner

• Able to manage large volumes of information in a clear, logical and concise manner

• Strong communication, listening and interpersonal skills

• Candidate with more experience may consider as Assistant Reservations Manager

Benefits:

• 5 Day Work Week

• Birthday Leave

• Group Medical Insurance (For Employee and Employee's Children)

• Dental Care for Employee

• Complimentary Duty Meal

• Transportation Allowance

• Yearly Discretionary Bonus

• Hotel Food & Beverage Discounts

• Good Career Progression & Development

________________________________________________________

With a large number of applications received, only shortlisted candidates will be contacted for an interview. 

Personal data collected will be treated in strict confidence and used for recruitment purposes only.

CONRAD SINGAPORE MARINA BAY

Job Description

Inspire Exceptional Events. Drive Iconic Experiences.

At Conrad Singapore Marina Bay, we don’t just host meetings—we craft experiences that linger in memory long after the final guest departs. As part of Hilton’s luxury portfolio, Conrad is where bold design meets intuitive service, and where passionate professionals transform gatherings into unforgettable moments.

We’re seeking a Sales Manager – MICE to be the powerhouse behind our conferences, meetings, and events business. This is your opportunity to elevate iconic experiences, build meaningful partnerships, and make a visible impact in one of Singapore’s most dynamic luxury hotels.

The Role at a Glance

You’ll be at the heart of our MICE strategy—maximizing revenue through the sale of meeting spaces, guest rooms, and F&B offerings. Working closely with clients and internal teams, you’ll turn opportunities into high-value events that define Conrad’s reputation for excellence.

This role is perfect for a driven sales professional who thrives in luxury hospitality and loves building long-term client relationships.

What You’ll Be Doing

• Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
• Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
• Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
• Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
• Collaborate seamlessly: Partner with operations to ensure flawless event execution.
• Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
• Lead by example: Support the Director of Sales in coaching and inspiring the team.

What You’ll Be Doing

• Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
• Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
• Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
• Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
• Collaborate seamlessly: Partner with operations to ensure flawless event execution.
• Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
• Lead by example: Support the Director of Sales in coaching and inspiring the team.

What We’re Looking For

• 2–5 years of proven success in MICE sales, ideally within luxury hotels or hospitality.
• A strong sales mindset with the ability to generate, negotiate, and close high-value business.
• Deep knowledge of MICE market dynamics and competitive trends.
• Exceptional communication, presentation, and relationship-building skills.
• Analytical acumen to interpret data and drive performance.
• Resilience, organization, and accountability in a fast-paced environment.
• A proactive, self-motivated approach with a passion for results.

Why Join Hilton & Conrad

At Hilton, our people are the heartbeat of our success. Joining us means:

• Competitive compensation and benefits.
• Exclusive access to the Go Hilton travel program with discounted stays worldwide.
• Career growth opportunities across the fastest growing hospitality organization and the global Best Place to Work.
• Extensive training opportunities
• A supportive, inclusive culture that celebrates recognition, well-being, and personal growth.
• The chance to make your mark in a luxury environment where your impact is seen and valued.

Ready to Elevate?

If you’re passionate about MICE sales, inspired by luxury hospitality, and eager to shape unforgettable experiences, we’d love to hear from you

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : Sales Manager (Rooms & Event)

Department       : Sales & Marketing Department

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The Sales Manager – Rooms & Events is responsible for driving room revenue and curated event business for The Warehouse Hotel. This role focuses on attracting corporate, leisure, creative, and lifestyle-driven clientele while maximizing the use of guest rooms and intimate event spaces through targeted sales strategies and strong relationship management.

Key Responsibilities

Boutique Sales & Revenue Growth

• Drive room and event revenue aligned with The Warehouse Hotel’s boutique positioning
• Proactively source and convert corporate, leisure, creative industry, and lifestyle clients
• Develop tailored sales approaches rather than mass-market volume sales
• Achieve agreed room night and event revenue targets

Rooms & Small-Scale Event Sales

• Sell guest rooms for FIT, corporate accounts, long-stay, and small groups
• Promote boutique event spaces for meetings, private dining, brand launches, weddings, and social gatherings
• Manage end-to-end sales process from inquiry, proposal, site inspection, negotiation, and contract signing
• Work closely with Operations and F&B Teams to ensure personalized guest and client experiences

Client Relationship Management

• Build strong relationships with boutique travel agents,event planners, creatives, SMEs, and lifestyle brands
• Maintain and grow repeat business and key accounts
• Represent the hotel at networking events, showcases, and industry functions aligned with the brand
• Ensure high-touch, bespoke service for all clients

Brand & Market Representation

• Act as a brand ambassador for The Warehouse Hotel
• Ensure all sales communications reflect the hotel’s story, design ethos, and service philosophy
• Collaborate with Marketing on storytelling-driven promotions and partnerships

Market Intelligence & Reporting

• Monitor competitor boutique hotels and lifestyle venues
• Track sales performance, conversion rates, and market trends
• Maintain accurate sales records and prepare regular sales reports

Key Performance Indicators (KPIs)

• Rooms and event revenue contribution
• Number of confirmed room nights and event bookings
• Lead-to-conversion ratio
• Repeat and referral business
• Client satisfaction and brand alignment

Qualifications & Experience

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• 3–5 years of hotel sales experience, preferably in boutique or lifestyle hotels
• Experience selling rooms and small-to-medium scale events
• Strong understanding of personalized, experiential hospitality
• Excellent negotiation, communication, and presentation skills

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

Altro Zafferano

ALTRO Zafferano – ‘the other Zafferano’ in Italian – is a journey of well-known warm Italian hospitality since 2012.

Job Description

Location: Singapore
Salary Range: SGD 3,500 – 5,000 per month
Industry: Food & Beverage

Role Overview

We are seeking a Social Media Manager to manage and execute our social media strategy for our Food & Beverage brands, Altro Zafferano, Griglia and 54 Steakhouse.

This role is primarily focused on social media content planning, creation, and management. The successful candidate will be responsible for ensuring a consistent, high-quality, and engaging social media presence across all social media platforms.

Key Responsibilities

• Plan, develop, and manage weekly and monthly social media calendars
• Manage daily social media posting across Instagram, Facebook, TikTok, and relevant platforms
• Create and publish social media content, including posts, stories, reels, etc
• Coordinate on-site content capture at outlets to reflect brand, food, and customer experience
• Monitor and respond to comments and messages daily
• Support marketing campaigns, promotions, and new outlet launches through social media
• Track content performance and provide weekly engagement reporting
• Proactively track current trends of social media

Requirements

• Minimum 4 years of experience in social media management
• Experience in Food & Beverage or lifestyle brands is preferred
• Proficient in photography and videography
• Strong understanding of social media platforms and current trends
• Well-organised, detail-oriented, and able to work independently

Why Join Us

• Clearly defined role with full ownership of social media responsibilities
• Opportunity to manage social media for established and growing F&B brands
• Hands-on working environment with direct access to operations and decision-makers
• Collaborative team culture that values initiative and practical execution

Destination Hospitality Management

Job Description

Role Overview

Radisson RED is looking for a dynamic and commercially driven Commercial Sales Manager – MICE to grow and position the hotel as a leading destination for meetings, incentives, conferences, exhibitions, and social events.

This role is ideal for a relationship-builder with a strong sales mindset, creativity, and a passion for lifestyle hospitality. You will drive revenue through strategic MICE partnerships, innovative event solutions, and proactive sales efforts aligned with the Radisson RED brand DNA—bold, social, and experience-led.

Key Responsibilities

• Proactively identify, develop, and secure MICE business (corporate meetings, incentives, conferences, exhibitions, and group events)

• Achieve and exceed assigned revenue targets and KPIs

• Prepare and negotiate proposals, contracts, and rates in line with commercial strategy

• Conduct site inspections and client presentations showcasing the Radisson RED experience

• Build and maintain strong relationships with corporate clients, event agencies, PCOs, DMCs, and key partners

• Manage key accounts and ensure repeat business through exceptional service and follow-up

• Attend trade shows, networking events, and sales missions as required

• Work closely with Events, Operations, and Marketing teams to ensure seamless event delivery

• Coordinate pre-event planning, handovers, and post-event follow-ups

• Support creative event concepts that align with the RED brand identity

• Monitor market trends, competitor activity, and pricing strategies

• Maintain accurate sales records, forecasts, and reports in the CRM system

• Provide regular updates on pipeline, conversions, and revenue performance

Qualifications & Experience

• Minimum 5-7 years experience in hotel sales, preferably MICE or group sales. Minimum 2-3 years in Management

• Strong understanding of the MICE and corporate events market

• Proven track record of achieving sales targets

• Experience in lifestyle or upscale hospitality brands is an advantage

Skills & Competencies

• Excellent communication, negotiation, and presentation skills

• Strong networking and relationship-building ability

• Commercially savvy with a proactive, results-driven mindset

• Creative thinker who thrives in a fast-paced environment

• Fluent in English (additional languages are a plus)

Why Join Radisson RED?

• Be part of a bold, creative, and people-first lifestyle brand

• Opportunity to shape unique and memorable event experiences

• Career growth within Radisson Hotel Group

• A dynamic work environment where individuality and ideas are celebrated

BEST OF BEST PTE. LTD.

Job Description

Roles & Responsibilities

·       Understanding customer needs and provide information required to encourage a purchase.

·       Consistently promoting and selling company products and services.

·       Achieve the monthly sales target set by the Company.

·       Organise and supervise shifts

·       Coordinate and supervise all aspects of service, ensuring all customers have a positive experience

·       Any other ad-hoc duties as assigned by the Company

Qualifications & Requirements

• Minimum 3 years of experience in the Retail industry preferably in a managerial role
• Strong leadership and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Able to work split shifts, weekends and public holidays
• Excellent communication and customer service skills
• Ability to motivate and lead a team effectively

Private Advertiser

Job Description

Reporting to the General Manager, you shall be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms / meeting rooms through direct client contacts.

RESPONSIBILITIES

• Achieve budgeted revenues and personal/team sales goals and maximise profitability.  Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.

• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume and sales.

• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.

• Work with other department managers to ensure proper staffing levels based on guest volume.

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

• Develop and maintain relationships with key clients and outside contacts in order to produce group business, to include room sales.

• Schedule business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Perform any other duties as assigned from time to time, may also serve as Manager-on-Duty.

PREREQUISITE SKILLS & QUALIFICATIONS

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field.

• Two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.

• Speak /Write fluent English. Other languages will be an advantage.

• Knowledge in all aspects of hotel operations will be an advantage.

• Result-driven individual with excellent public relations, communication and interpersonal skills

• Strong analytical, problem-solving skills with an innovative approach in providing solutions

• Team management skills

We regret that only shortlisted candidates shall be notified.

Private Advertiser

Job Description

You shall be responsible for:

• Using relevant available tools provided and in compliance with standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, guest capture rates, Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms revenue by channel, segment and account.

• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.

• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the General Manager in relation to the hotel’s pricing and market mix strategy in all distribution channels including brand website and 3rd-party sites.

• Monitor and determine demand periods for rooms through an analysis of historical data and current bookings.  Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.

• Approve and/or implement sell strategies for all group proposals above 10 rooms on any one night, and collaborates with the Director of Sales / Director of Sales & Marketing on setting group rates.

• Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Effectively manage and be in control of all inventory (transient, group, wholesale allotments and others).

• Works with Director of Finance in the preparation and management of the Department’s budget.

• Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOS/DOSM, Reservations Manager, Rooms Division Manager.

• Train and support hotel teams on revenue system* functionality and enhancements.

• Provide input to the annual budget process on all revenue aspects of the business.

• Conduct annual revenue management audits with the General Manager for all revenue generating departments.

• Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.

• Works with Human Resources on manpower planning and management needs.

• Participates in the employee performance appraisal process, providing feedback as needed.
  Responsible to ensure disciplinary procedures and documentation are completed in accordance to hotel standard.

• Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy.  Responsible for and managing third party distributors in compliance with set standards and rules.

• Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators etc.).  *Revenue systems include the yield management system (IDEAS) and portions of the OPERA Cloud - Property Management System).

• Demonstrate awareness of Occupational Safety & Health (OS&H) policies and procedures and ensure all processes adhere to OS&H guidelines.

• Perform any other ad-hoc duties assigned by General Manager from time to time.

We regret that only shortlisted candidates shall be notified.

KERMES CORPORATION PTE. LTD.

Job Description

Strategy & Planning: Develop and execute comprehensive sales and marketing strategies, create annual plans, set sales quotas, and manage budgets.

Team Leadership: Recruit, train, coach, and motivate sales and marketing staff to achieve performance objectives.

Market Analysis: Conduct market research to identify consumer needs, spot opportunities, analyze competitors, and adapt to industry trends.

Campaign Management: Design and implement multi-channel marketing campaigns, including digital, social media, and promotional materials, to increase awareness.

Sales Operations: Oversee daily sales activities, forecast sales, track performance, and ensure teams meet or exceed financial goals.

Client Relations: Build and maintain strong relationships with key clients and partners, ensuring customer satisfaction and loyalty.

Collaboration: Work with other departments (like product development) to align efforts with overall company objectives.

Reporting: Analyze sales data and campaign performance, summarizing findings and presenting reports to senior management. 

Business Development: Open up new overseas markets

Marriott International

Job Description

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

1.0 Basic Function

Responsible to develop and execute innovative marketing and communications programs that will increase awareness and positive perception of the Hotel, its restaurants and services.

2.0 Responsibility and Authority

2.1 Provide leadership in all Group Marketing Communications strategies and tactics for Furama RiverFront Singapore and Furama City Centre Singapore.

2.2 Work closely with Regional Director of Sales & Revenue, Food & Beverage Manager, Corporate Director of Sales and Revenue Management Directors to develop high impact advertising and marketing programs (online and print), sales and marketing materials, and direct marketing programs that generate hot sales leads and enquiries.

2.3 Develop and implement a process for tracking success of marketing communications programs including increased customer awareness, customers’ attitude towards the Furama branding and correlation of sales leads and conversions.

2.4 Develop and manage an annual Marketing and Communications budget – manage programs within that budget.

2.5 Develop corporate identity guidelines that form the standards for the overall corporate branding, marketing and communications.

2.6 Provide PR leadership, strategies and best practices to assure that effective external and internal communications are executed in all program initiatives.

2.7 Manage trade, regional and local media’s expectations in order to drive and deliver consistent corporate and PR messages.

2.8 Conceptualize and ensure timely delivery of successful promotional programs for new product line introductions, may it be F&B or room division related.

2.9 Create consistent positioning of Furama new and existing product lines and services through multiple communications channels.

2.10 Develop innovative revenue-generating ideas through new product development (dynamic packaging, pricing model for internet packages, BARG, etc) to drive demand, grow and expand businesses from new and existing customers/guests.

2.11 Develop a post-sales communications platform (plans, database and means) for customers’ dialogue and manage a one-on-one online relationship (online survey, e-newsletter, email alerts, email campaigns, eDirect Mailer, etc) so as to generate goodwill and secure future sales.

CANOPUS II PTE. LTD.

Job Description

Company Overview / Employee Value Proposition

IBIS SINGAPORE NOVENA is located on Balestier Road, just a few minutes’ walk to Novena MRT (subway) which is two stops from the city center shopping of Orchard road, surrounded by some of Singapore’s major medical facilities and well known eateries – in a city famous for its multi cultural and outdoor dining.

Job Summary

You will lead the hotel’s revenue management strategy by collaborating closely with senior management to optimize pricing, inventory, and sales strategies. Your role drives measurable business outcomes through data-driven forecasting, market analysis, and cross-departmental coordination to maximize revenue and customer satisfaction.

Responsibilities

• Collaborate with senior management to define and implement the hotel’s budget and revenue strategy aligned with business goals
• Develop and execute pricing strategies and yearly rate tables for all market segments to optimize revenue
• Prepare detailed forecasts and lead revenue meetings to align cross-functional teams on performance and strategy
• Monitor and update rates and restrictions across all distribution channels to maximize inventory utilization
• Collect, analyze, and integrate daily market and competitor data to inform strategic decisions and produce benchmarking and performance reports
• Maintain and analyze the revenue reporting system to identify reservation patterns and revenue opportunities
• Stay current with software and data management trends to enhance revenue management tools and processes
• Maintain comprehensive knowledge of hotel products, rates, and promotions to support cross-selling initiatives
• Conduct regular competitive analysis by visiting competitor hotels and providing weekly market intelligence updates
• Collaborate with the Director of Sales and Marketing (DOSM) to identify and pursue new market segments and prepare sales proposals
• Communicate the hotel’s brand and value proposition positively to customers and partners to enhance market presence
• Proactively manage revenue and cost controls through strategic actions rather than reactive measures
• Attend scheduled hotel revenue meetings and contribute insights to support continuous improvement
• Foster a professional and cooperative team environment by promoting high standards of grooming, conduct, and collaboration
• Ensure compliance with hotel policies, operational standards, and disciplinary procedures to maintain a productive workplace
• Anticipate customer needs and deliver prompt, caring service to enhance customer satisfaction and loyalty
• Support colleagues across departments flexibly to meet business and customer needs
• Perform other reasonable duties as assigned to support hotel operations and business objectives

One Farrer Pte Ltd

In the heart of one of Singapore's premier heritage districts, One Farrer Hotel is a luxury retreat designed for the discering traveller. This 5-star urban resort's unique "hotels-within-a-hotel" concept combines three distinct hotels - Urban Hotel, Loft Apartments and Skyline Hotel and Villas, offering a distinctive range of accomodations, exclusive wellness and spa facilities, innovative dining concepts and state-of-the-art conference meeting facilities.

Job Description

• Respond to enquiries about Hotel products and services by telephone and email etc.

• Determine guest needs and quote the appropriate room and rates as per requirements and up-sell Hotel products and services.

• Understanding and follow the revenue management strategies, to sell levels, directed rates and apply these methods on day to day operations.

• Coordinate and communicate with all other business units to ensure a smooth operation.

• Maintain knowledge of special rates, offers and any other promotions and packages.

• Receive training in functions and operation of related departments/ sections to facilitate subsequent transferability between departments/ sections and to provide greater promotional opportunities.

• Assist guests in hotel reservations requests.

• Demonstrate the ability to interact with guests, employees and third parties that reflects highly on the hotel brand experiences.

• Responsible for facilitating reservations operations and procedures within guests, colleagues and public.

• Ensure all reservation information in all correspondences and reservations system is accurate.

• Provide efficient and courteous telephone service to guests and callers.

• Be completely familiar with the hotel products and services including operating time and days of the week for all outlets, hotel policies and the computer system.

• Ensure the process for FIT reservations are adhered to.

• Maintain professional business confidentiality.

• Perform duties and responsibilities in a confidential manner whenever applicable.

• Perform related duties and special projects as assigned.

Park Regis by Prince

Welcome to Park Regis by Prince Singapore, a stylish, aspirational, and accessible hotel thoughtfully curated for a classic hotel experience. Adopting a biophilic sophistication aesthetic, guests can immerse themselves in lush greenery while staying in the vibrant heart of Singapore. Accessibly situated amidst the bustling Clarke Quay and charming Chinatown districts, our prime location offers guests unrivalled access to the city’s most iconic attractions. Whether you’re here for business or leisure, our hotel is the perfect choice, with the Central Business District just a stone’s throw away.

Job Description

Job Summary

The Assistant Reservations Manager manages team members in the Reservations department and ensures the department operates efficiently and effectively.

Job Responsibilities

• Handle guest telephone and email inquiries and improve the guest experience score. 

• Offer appropriate room types and price inclusions, and upsell and handle objections. 

• Ensure all reservations are thoroughly reviewed before guests' arrival. 

• Review daily reservations booked, reservations cancelled, and arrival reports. 

• Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc. 

• Track sales and promotions and provide feedback to the Sales & Marketing departments. 

• Manage the department’s roster and guide team members in executing operational tasks 

• Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data. 

• Manage “no show” reservations and ensure accurate charging. 

• Monitor the reservation process and ensure the accuracy of room type, market codes, source codes, and rate codes. 

• Ensure block allotments are loaded and released promptly. 

Finance Management

• Process deposits, post charges, and note billing instructions in the hotel system.

• Ensure that payments are routed accurately to the company's accounts.

• Ensure package elements are accurately allocated.

• Ensure that accurate information is communicated to guests, including payment, guarantee, cancellation, and no-show policies.

• Ensure all commissions payable are accurate and submitted to finance in a timely manner.

Guest Services

• Provide accurate information and assistance to all guests' inquiries.

• Maintain a professional and friendly demeanour while interacting with guests in person and on the phone.

• Handle all guest complaints and resolve issues with a win-win outcome.

• Advise all departments of group arrivals, departures and guests’ special requirements.

• Ensure excellent service delivery in all aspects of the reservation, sales, and booking cycle.

Talent Profile

• Proficiency in hotel system, channel manager, booking engine and reservation procedures

• Organise staffing to ensure appropriate manning levels are maintained during the operational hours and in the situation of sudden increases in business volume

• Analyse and interpret primary revenue data

• Excellent Microsoft Excel skills

• Providing direction, leadership and training for team members to close performance gaps and achieve overall departmental objectives

Hotel101 Global Pte. Ltd.

Job Description

Location: Singapore — Full-Time, On-site

Department: Marketing

Reporting to: Global Head of Digital Marketing & Acquisition

About Us:

Hotel101 Global, listed on Nasdaq (HBNB), is a pioneering hospitality brand fueling global growth with its compelling “condotel” investment model. We integrate tech-driven operations with our HappyRoom standard to deliver consistent, comfortable, great value guest experiences worldwide, ensuring exceptional efficiency and scalability.

Our story began with a simple, yet revolutionary idea: a “one room” global hotel brand—a promise of consistency, comfort, and irresistible value, wherever in the world our guests may be. Our vision knows no borders: to build 1 million hotel rooms and be present in 100 countries.

Our unique condotel approach allows investors to own income-generating units within a professionally managed hotel, blending real estate investment with the stability of a global hospitality brand. Infused with Filipino-inspired warmth, Hotel101 Global is redefining the industry, creating exceptional value for investors through sustainable growth, predictable returns, and a presence in key international markets.

Join us to invest in a brand that’s shaping the future of global hospitality.

For more information, visit www.hotel101global.com.

Position Overview:

We are seeking a data-driven, commercially-minded Revenue Manager to lead our dynamic pricing strategy and oversee all booking platform operations. The ideal candidate will be an expert who can leverage our systems to maximize revenue, optimize occupancy, and drive market-leading performance across our regional portfolio.

Key Responsibilities:

Pricing & Revenue Strategy

• Develop and implement dynamic pricing strategies across global Hotel101 properties

• Analyze market & seasonal trends, seasonal competitor pricing, major events and demand patterns to set optimal rates

• Manage all aspects of pricing in the hotel’s Reservation Management System (RMS), ensuring system integrity and optimal configuration

• Establish pricing guidelines that balance occupancy and ADR to maximize RevPAR

• Implement length-of-stay controls, rate fences, and stay restrictions as needed

Distribution & Channel Management

• Oversee all booking platforms (OTA, direct website) ensuring rate parity and optimal positioning

• Manage corporate rate plans for corporate partner, ensuring effective pricing

• Manage inventory allocation across channels to maximize revenue

• Continuously evaluate distribution partnerships and recommend optimizations

• Ensure all rates and inventory are accurately loaded and maintained in all systems

Forecasting & Analysis

• Prepare daily, weekly, monthly, and annual forecasts with high accuracy

• Conduct regular displacement analysis for group and negotiated business

• Monitor pick-up patterns and adjust strategies accordingly

• Provide detailed performance reporting with actionable insights

Market & Competitive Intelligence

• Maintain comprehensive knowledge of local and regional market conditions

• Monitor competitor pricing, promotions, and occupancy daily

• Analyze market share data and develop strategies to capture additional share

• Stay informed about local events, conventions, and market disruptions

Qualifications & Experience:

• Minimum 3 years of hotel revenue management experience

• Proficiency with Duetto Revenue Management System or other similar tools, with experience with major hotel PMS/RMS (Siteminder, Oracle Opera, Amadeus, etc.)

• Strong analytical skills with Excel/Google Sheets (pivot tables, advanced formulas)

• Familiarity with major OTA extranets and channel managers

• Proven track record of achieving market-leading occupancy

• Demonstrated ability to develop and execute effective pricing strategies

• Experience managing multiple properties or a regional portfolio

• Strong commercial acumen with understanding of hotel profitability drivers

• Ability to translate data into actionable business strategies

• Proactive, self-motivated, and results-oriented, with ability to thrive in a fast-paced, dynamic environment

• Good to have - certification in revenue management (CRME, HSMAI)

• Experience in the hospitality industry in Europe market

What We Offer

• A competitive salary and benefits package.

• The opportunity to be a key player in a rapidly growing global hotel brand.

• A dynamic, supportive, and collaborative work environment.

• Opportunities for professional development and career growth.

• Travel perks and experiences.

How to Apply

Please submit your resume, portfolio (essential - must include examples of ad campaigns, eDM designs, and/or UI/UX work), and a cover letter explaining why you are the perfect fit for this role at Hotel101.

Alternatively, send your resume to marketing@hotel101global.com

Background/reference checks may be conducted. Data will be processed in accordance with Hotel101 Global’s privacy policy.

BYD BY 1826 (SUNTEC) PTE. LTD.

Job Description

The Used Car Manager oversees the entire used vehicle process, from inventory management to team leadership and customer satisfaction. You are responsible for achieving sales targets, managing inventory, motivating and training the team, and ensuring smooth daily operations. They also analyze sales data, develop strategies to increase sales, and handle customer issues.

Key Responsibilities:

Leadership: Leading and motivating the sales team to achieve sales targets and objectives; setting and monitoring the sales and performance targets.

Sales Strategy Development: Creating and implementing strategies to drive used vehicle sales growth.

Customer Relationship Management: Ensuring high levels of customer satisfaction and building a strong customer base. Ensuring customer satisfaction throughout the sales process, handling customer feedback, and resolving issues.

Sales Management & Marketing: Working with the marketing team to develop and implement effective marketing campaigns. Managing the sales process from lead generation to closing deals.

Inventory Management: Overseeing inventory levels and ensuring adequate stock to meet customer demand. Determining pricing strategies for used vehicles, overseeing vehicle reconditioning, and merchandising.

Job Requirements:

• Diploma or Degree in Business, Engineering, Finance, or a related field.
• At least 8 years of experience in automotive sales or used car industry.
• Strong customer service and problem-solving skills.
• Good Knowledge of used car inventory management and purchasing.
• Strong leadership, people management, resourceful and self-motivated
• Excellent organizational and multitasking abilities under tight deadlines.
• High attention to detail, especially in inspections, documentation, and compliance.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); knowledge of inventory or fleet management systems is a plus.
• Strong communication and stakeholder management skills.
• Financial knowledge and ability to manage budgets.
• Valid driving license and clean driving record.
• Ability to work in a fast-paced, high-pressure environment.

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Any other duties/tasks as requested by management.

GRAND IMPERIAL HOTEL PTE. LIMITED

Job Description

The Assistant Sales Manager / Sales Manager works alongside the Commercial Manager to support the overall strategic management of the hotel. This includes establishing effective working relationships with senior colleagues, in particular the General Manager, Operations Manager, Finance Manager and Human Resources Manager. The role provides support and guidance in strategic planning and business development initiatives aligned with the brand and hotel’s overall goals. It also ensures the maintenance of corporate standards, brand integrity, and the hotel’s image.

As the Assistant Sales Manager / Sales Manager, you will be responsible for performing the following tasks to the highest standards:

• Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the marketing plan.
• Actively participate in achieving the departmental goals which contribute to the marketing budget.
• Closely monitor accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.
• Maximize up-selling opportunities whenever possible.
• Assist the Commercial Manager in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
• Attend major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
• Plan sales trips, under the direct approval of the Commercial Manager to major market areas, calling on accounts within the specific market areas.
• Report to the Commercial Manager on potential markets needing coverage.
• Gather information of competitors, such as rate, top accounts and production, room, F&B and events, and report to the Commercial Manager regularly.
• Keep updated with client relationships and overall business goals through regular entertainment and some activities.
• Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.
• Take responsibility to conduct hotel inspection for all walk-ins, meeting groups and contracted clients and plan next step for future follow.
• Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communication.
• Negotiate with accounts on banquet, outside catering events.
• Develop increased room nights as well as banquet revenue.
• Responsible for the dissemination of the group’s related information to other departments e.g. issues on banquet event orders and group resumes, chairing pre-event meetings.
• Maintain close co-ordination with respective departments on organizer’s requirements and last-minute event requirements.
• Be visible to organizers and clients during their event / group dates and monitor guest satisfaction.
• Oversee the operation of banquet functions and work closely with various departments to ensure quality service is delivered to our clients at all times.
• Regularly review Master A/C postings to ensure postings are correctly done.
• Review bills with organizers regularly to eliminate adjustments needed on final invoice.
• Verify total charges and layout of invoices prepared by Accounts Receivable and send out to organizers.
• Obtain feedback from clients and follow through with the necessary actions.
• Refer leads and send event profile information to relevant sister hotels or NSO / ISO (if any).
• Maintain the active event profile database and group chart.
• Establish and maintain files of major accounts and assist the Commercial Manager in maintaining the accounts management system.
• Establish good working relationship with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers).
• All Team member will be willing to lend a hand where it is needed most and spend at least 30 minutes per day helping in other operations such as Housekeeping, Stewarding, Front Office and F&B Service, providing brand-specific guest stay experiences.
• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
• Carry out any other reasonable duties and responsibilities as assigned.

Requirements:

• Bachelor's degree in Hospitality, Business, or related field.
• Minimum 2 to 5 years of sales experience in the hospitality industry.
• Proven track record of sales success and leadership.
• Excellent communication, negotiation, and leadership skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Sales Manager / Sales Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Operations Manager, Finance Manager and Human Resources Manager. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain the corporate standards, brand integrity and hotel image. 

What will I be doing? 

As the Assistant Sales Manager / Sales Manager, you will be responsible for performing the following tasks to the highest standards: 

• Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the marketing plan. 

• Actively participate in achieving the departmental goals which contribute to the marketing budget. 

• Closely monitor accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts. 

• Maximize up-selling opportunities whenever possible. 

• Assist the Commercial Manager in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups. 

• Attend major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel. 

• Plan sales trips, under the direct approval of the Commercial Manager to major market areas, calling on accounts within the specific market areas.  

• Report to the Commercial Manager on potential markets needing coverage. 

• Gather information of competitors, such as rate, top accounts and production, room, F&B and events, and report to the Commercial Manager regularly. 

• Keep updated with client relationships and overall business goals through regular entertainment and some activities. 

• Meet and welcome some top key accounts, group organizers and VIP guests upon check-in. 

• Take responsibility to conduct hotel inspection for all walk-ins, meeting groups and contracted clients and plan next step for future follow. 

• Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communication. 

• Negotiate with accounts on banquet, outside catering events. 

• Develop increased room nights as well as banquet revenue. 

• Responsible for the dissemination of the group’s related information to other departments e.g. issues on banquet event orders and group resumes, chairing pre-event meetings. 

• Maintain close co-ordination with respective departments on organizer’s requirements and last-minute event requirements. 

• Be visible to organizers and clients during their event / group dates and monitor guest satisfaction. 

• Oversee the operation of banquet functions and work closely with various departments to ensure quality service is delivered to our clients at all times. 

• Regularly review Master A/C postings to ensure postings are correctly done.  

• Review bills with organizers regularly to eliminate adjustments needed on final invoice. 

• Verify total charges and layout of invoices prepared by Accounts Receivable and send out to organizers. 

• Obtain feedback from clients and follow through with the necessary actions. 

• Refer leads and send event profile information to relevant sister hotels or NSO / ISO (if any). 

• Maintain the active event profile database and group chart. 

• Establish and maintain files of major accounts and assist the Commercial Manager in maintaining the accounts management system. 

• Establish good working relationship with internal customers (other departments of the hotel) and external customers (clients, event contractors, suppliers). 

• All Team member will be willing to lend a hand where it is needed most and spend at least 30 minutes per day helping in other operations such as Housekeeping, Stewarding, Front Office and F&B Service, providing brand-specific guest stay experiences.  

• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. 

• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Assistant Sales Manager / Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

• Understand and follow hotel policies, departmental rules, and SOPs. 

• Plan sales calls properly to maximize results. 

• Meet and service in-house FIT clients, groups and organizers.  

• Oversee that group orders are routed to all departments concerned. 

• Carry out negotiation for rates with corporate clients and travel agents.  

• Follow-up on correspondences. 

• Submit weekly sales plans and reports. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Star Home Beach Resort Co., Ltd.

Job Description

Job Summary :

Base at Bangkok Office with Responsible for 4 hotels in Khao Lak, Phang Nga. Sales Manager (Leisure & Active Segment) is responsible for managing and expanding business from travel agents, tour operators, and other leisure-related partners. This role requires strong relationship-building skills, commercial awareness, and the ability to identify and convert sales opportunities while ensuring rate integrity and alignment with overall sales strategy.

Responsible Properties :

1. La Vela Khao Lak

2. La Flora Khao Lak

3. Casa de La Flora

4. La Solaya Khao Lak

Job description :

• Cultivate and maintain strong relationships with existing clients, including corporate accounts, travel agencies, event planners, and other potential sources of business.

• Monitor market trends, competitor activities, and customer feedback to adjust strategies accordingly.

• Identify and pursue new business opportunities to expand the hotel's client base.

• Conduct regular sales calls, product trainings, and joint marketing initiatives.

• Attend travel trade events, roadshows, and fam trips as needed.

Qualifications :

• Minimum of 3 years experience in a hotel industry.

• Minimum education of bachelor's degree in any field.

• Have excellent communication skills in written and spoken English.

• Have a position attitude toward challenges and the drive to excel.

• Possesses professional disposition with excellent communication and inter personal skills.

Benefits :

• Salary 100%

• Service charge

• 2 days off / week

• Public holiday 15 days / year

• Vacation leave

• Birthday leave

• Group insurance

• Salary increase

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

• Hospitality Industry
• Excellent Perks and Supportive Work Environment
• Medical, Dental & Insurance Benefits
• Well-Established Company
• Immediate Vacancy

Your New Company:
The company specialises in serviced residences, co-living, and premium accommodations, known for high-quality service and innovation in hospitality. Located in Singapore’s Central Business District, this flagship serviced residence is part of a global hospitality group with a strong presence across 40+ countries and nearly 1,000 properties worldwide.

Job Summary:

The Sales Manager (Leisure) will drive revenue growth and market share for a portfolio of serviced residences in Singapore. This role involves developing and executing sales strategies, managing and expanding client accounts, negotiating contracts, and representing the company at promotional events and trade shows. The role also requires close coordination with Revenue Management and Global Sales teams, conducting market analysis, and ensuring sales targets are met.

Job Descriptions :

• Develop and implement sales strategies to align with the Company’s direction and growth

• Maintain existing business accounts and develop new accounts through aggressive and creative sales and marketing programs

• Negotiate contracts with major corporate accounts

• Conduct sales presentations to our prospective clients

• Represent the Company in promotional events and trade shows

• Assure coordination with the Revenue Management and Global Sales functions 

• Conduct benchmarks and market analysis

• Review sales and other revenue generating business plans, identify gaps, ensure proactive measures to fill hotel and conference space capacity and meet set targets

Job Requirements :.

• Diploma or Degree in Business Administration, Hospitality Management or an equivalent

• At least 6 years of relevant experience in the hospitality industry

• Good communication

• Proficient in Microsoft Office applications, especially PowerPoint and Excel

• Outgoing personality and positive work attitude

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Reporting to the Area Director of Revenue Management, you will be part of a performance-driven revenue management team that manages serviced residences and hotels in Singapore.

In your role, you will support the Area Director and Area Revenue Manager by leading the analytics and insight generation agenda for the Serviced Residences portfolio. You will transform raw data into actionable intelligence through dashboards, analysis, and forecasting, empowering the team to make informed and forward-looking decisions revenue decisions.

1. Analytics & Insights

• Design, develop, and maintain BI dashboards that integrate booking pace, demand signals, segment mix, and market benchmarks.
• Provide variance analysis across key KPIs (ADR, RevPAR, Occupancy, channel mix, segment contributions).
• Analyze LOS (Length of Stay) patterns, segment mix, and demand trends to identify risks and opportunities.
• Conduct scenario modelling (e.g., impact of group bookings, seasonal promotions, segment displacement).
• Proactively highlight anomalies and emerging risks to the Area Director of Revenue Management and Area Revenue Manager.

2. Forecasting & Budgeting

• Build and maintain forecast models tailored to SR/RS portfolio, using analytical insights to strengthen accuracy.
• Provide forecast inputs to budget cycles, renewal decisions, and portfolio planning.

3. Process & Automation

• Identify manual reporting tasks suitable for automation, implementing streamlined solutions.
• Standardize reporting templates and ensure consistency across the portfolio.
• Collaborate with IT and corporate teams on BI enhancements, ensuring dashboards evolve with business needs.

4. Strategic Support

• Provide analytical support for revenue meetings, management reports, and commercial reviews.
• Translate analytical findings into insights to support tactical and strategic decision-making
• Partner with Sales and Marketing teams by quantifying outcomes of promotions, contracts, and campaigns.

Objectives & Impact:

• Elevate revenue reporting by increasing analytical depth with robust analytics and forward-looking insights.
• Provide both Area Director of Revenue Management and Area Revenue Manager with actionable, forward-looking insights to stay ahead of market shifts.
• Continuously improve efficiency by reducing manual effort, automation, standardization and process improvements.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Degree in Hospitality Management, Business Analytics, Data Science, or related discipline.
• Minimum 3-4 years of experience in revenue management, business analysis, or a related commercial/analytical role.
• Strong analytical and numerical skills with demonstrated ability to interpret large datasets into actionable insights.
• Proficiency in BI and visualization tools (Power BI, Tableau, or equivalent) and advanced Excel (pivot tables, lookups, scenario modeling, automation techniques).
• Solid understanding of revenue management concepts including segmentation, channel mix, displacement analysis, and forecasting.
• Experience with hotel systems (HMS, PMS/CRS, RMS) and ability to integrate data from multiple sources.
• Strong presentation skills with the ability to simplify complex analysis into clear recommendations.
• Detail-oriented and proactive, with the ability to spot anomalies and trends early.

People Profilers Pte Ltd

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by People Profilers and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at peopleprofilers.com/data-protection-notice and e2i.com.sg/pdpa

Job Description

• 5-day work week

• Monthly Basic + commissions

• Exposure to high-value commercial renovation projects

Key Responsibilities:

• Source and develop new commercial renovation opportunities

• Build and maintain relationships with corporate clients and consultants

• Prepare and follow up on quotations, proposals, and tenders

• Conduct client meetings and site visits

• Negotiate and close sales contracts

• Coordinate with design and project teams for costing and handover

Requirements

• Diploma in Business or related field

• 1–5 years of sales/business development experience in renovation or construction

• Strong communication and negotiation skills

• Target-driven and self-motivated

Kindly email your resume in a detailed Word format to faith.patman@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

http://www.peopleprofilers.com

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License No. 02C4944

Registration No. R22107092

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

Job Description

Position Overview
The Director of Sales & Marketing leads the sales and marketing team in optimising revenue from room sales, catering, events and conference services by attaining sales revenue targets. The individual directs all sales and marketing activities including market research and partnership management.

The Role:

Sales, Marketing and Revenue

• Develop sales and marketing key performance indicators for the department
• Direct development of branding strategies to enhance brand reputation and equity
• Drive revenue management for the sales and marketing department to achieve revenue growth
• Establish annual business plans for the sales and marketing department
• Lead formulation of sales, marketing and public relations strategies
• Lead review of reputation risk exposure across business units to minimise business impact
• Direct resource management for sales and marketing activities to achieve performance targets
• Drive negotiation and management of alliances and partnerships to expand sales and marketing networks
• Establish ethical, legal and regulatory parameters, procedures and guidelines for sales and marketing activities
• Lead market research to identify industry and market trends for sales and marketing opportunities
• Oversee and direct all sales and marketing activities
• Oversee performance management of the sales and marketing department to achieve sales targets
• Establish and upkeep strategic partnerships with external stakeholders
• Foster relationship with internal and external stakeholders for business growth
• Lead collaboration with internal stakeholders to enhance brand image and customer experience
• Develop seasonal campaigns, culinary collaborations, and immersive experiences that drive awareness, loyalty, and profitability
• Maintain up-to-date knowledge of market trends and competitive performance in Singapore and regional luxury hospitality and dining, seeking ongoing opportunities to enhance Capella Singapore's offering
• Monitor current and emerging hospitality trends to ensure Capella Singapore remains competitive and positioned as a market leader

Finance and Economy

• Ensure departmental financial performance meets or exceeds budgeted profit targets
• Participate in monthly P&L reviews and financial reporting
• Provide timely and accurate performance forecasts on a daily, weekly, and monthly basis as required
• Ensure robust financial systems and controls are in place across departments to maximize revenue and control costs
• Review and analyze financial reports, ensuring accurate forecasting and implementing action plans to address any shortfalls
• Conduct monthly profit and loss reviews with direct reports, identifying variances and developing corrective strategies
• Ensure departmental costs, including labor and GOP%, remain aligned with revenue performance. Identify efficiency opportunities without compromising service quality
• Cultivate trusted relationships with suppliers and partners that reflect Capella's standards for quality and sustainability
• Contribute actively to annual budget preparation and CAPEX planning.
• Explore ways to increase departmental profitability through effective resource use, up-selling, and use of technology to drive productivity.

Human Resources and Development

• Provide inspirational leadership aligned with the Capella Pillars, fostering a culture of excellence, innovation, and care
• Support direct reports in achieving performance goals based on Capella competencies
• Ensure effective communication channels are in place, including regular departmental meetings and communication for non-attendees
• Conduct regular performance reviews, goal-setting, and feedback sessions with all direct reports. Ensure job chats and appraisals are consistently executed across departments
• Partner with Human Resources to ensure strong recruitment, onboarding, recognition, and retention strategies that support performance culture
• Work with the Learning and Development team to ensure a structured training program is in place, covering induction, cross-training, and management development
• Participate in, lead, and support hotel-wide training initiatives and development programs. Including supporting taskforce in new opening Capella & Patina Hotels.
• Identify high-potential team members for succession and career growth, creating development plans in collaboration with HR and department leaders
• Be fully conversant with the Capella Singapore Employee Handbook, and ensure best practices and strong employee relations are maintained at all times

Talent Profile:

1. Bachelor's degree in relevant field
2. Prior experience leading Sales & Marketing functions as Director of Sales & Marketing in a luxury hotel environment, with demonstrated success managing luxury leisure, HNW, and premium corporate market segments.
3. Prior international experience with strong exposure to luxury markets
4. People developer with strong interest in building a high performing team

Sri panwa Management Co., Ltd.

Job Description

•  Bachelor’s degree or higher in Hospitality Management, Business Administration, Marketing, or related fields

•  Minimum 6-10 years of progressive experience in Sales & Marketing within the hospitality industry

•  At least 5 years in a senior leadership or cluster/multi-property role

•  Strong understanding of hotel revenue management, distribution channels, and market segmentation

•  Proven track record in driving revenue growth, market share, and brand positioning

•  Excellent leadership, coaching, and team development skills

•  Strong analytical mindset with ability to interpret financial and market data

•  Exceptional communication, negotiation, and presentation skills

•  Experience working with international markets, luxury or resort hotels is preferred

•  Fluent in English (additional languages are an advantage)

•  High level of integrity, strategic thinking, and result-oriented mindset

• Sustainable ADR and RevPAR growth across the cluster

• Healthy market mix and brand-aligned guest profile

• Strong luxury brand perception and market positioning

• High-performing, stable Sales & Marketing leadership teams

• Owner satisfaction and long-term asset value enhancement

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

Working Hours: Monday - Friday : 8:30 am to 6:00 pm

Key Responsibilities

Reporting to the Hotel Manager, the successful candidate will:

• Maximize room revenue by managing all distribution channels, rates, and inventory effectively.

• Execute and monitor revenue management strategies to achieve key performance indicators (e.g., RevPAR, RGI).

• Lead the Reservations Team in creating attractive rate offers and packages for the right guests through the right channels.

• Monitor booking trends for transient, group, and tour business and implement pricing and availability controls.

• Collaborate with the Director of Sales and the Sales Team to select the right mix of accounts and maximize revenue opportunities.

• Participate in strategic planning, budgeting, and marketing initiatives to drive hotel performance.

• Analyze data such as length of stay, day-of-week patterns, and room category occupancy, and recommend action plans to management.

• Develop and implement revenue-enhancing campaigns, including promotional offers and electronic direct marketing initiatives.

• Undertake special projects as assigned by the General/Hotel Manager.

• Perform other duties as reasonably assigned in line with the role.

Requirements

• Bachelor’s degree in Business Management, Data Science, Analytics, or a related field.

• Minimum 8–10 years of experience in hospitality, travel, or F&B, preferably with revenue and reservations management expertise.

• Demonstrated success in developing and implementing revenue optimisation strategies.

• Strong analytical skills and ability to make data-driven decisions.

• Commitment to upholding the hotel’s brand and delivering exceptional guest experiences.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Up to $7500 

Location: Suntec

Monday to Friday Office hours:

Responsibility:

CRM Program & Campaign Planning

• Develop and manage the CRM program roadmap and activity calendar to boost sales growth.

• Ensure all CRM initiatives are on-brand, targeted, and personalized

• Collaborate closely with internal teams (e.g., retail stores, customer service, ecommerce) to deliver a seamless omnichannel customer experience.

• Explore and evaluate external partnerships to deliver customer benefits and improve program attractiveness.

2. CRM Activities Execution

• Design full funnel customer journey, including offerings, experiences and communications.

• Execute CRM activities using Salesforce Marketing Cloud, Loyalty Cloud, and Service Cloud (where applicable).

• Manage automated journeys, lifecycle communications, segmentation, and customer engagement flows.

• Align with key stakeholders on all strategies and tactics and end to end coordination

3. Project Management & UAT

• Partner with technical vendors and internal IT team to implement CRM campaigns, enhancements, and system improvements.

• Develop clear business requirements and conduct User Acceptance Testing (UAT) to ensure successful deployment of CRM features and Salesforce-related projects.

4. Analytics & Reporting

• Extract, analyze, and interpret CRM data to support business decisions.

• Track and evaluate performance of CRM campaigns, lifecycle activities, and loyalty program metrics.

Requirements

• Minimum 5 years of CRM experience, preferably in the retail B2C industry.

• Strong understanding of CRM strategy and execution, covering loyalty programs, personalized communications, and lifecycle management.

• Hands-on experience with Salesforce Marketing Cloud; experience with Loyalty Cloud and Service Cloud is a plus.

• Experience in running CRM projects, campaigns, and UAT.

• Strong coordination and communication skills to work effectively with cross-functional teams.

• Self-motivated, detail-oriented, and able to manage multiple tasks in a fast-paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

Main Tasks/Responsibilities:

• Lead and execute the overall marketing strategy for the hotel to drive sustainable revenue growth across Rooms, Food & Beverage, and Events, ensuring alignment with the hotel’s commercial objectives.
• Own the strategic positioning, marketing, and revenue performance of Events, including corporate, social, lifestyle and brand-led events, working closely with Sales and Operations to maximise commercial return and brand impact.
• Lead and maintain close collaboration with the Corporate Office to ensure all marketing and communications strategies, initiatives, and executions are fully aligned with brand standards and guidelines.
• Conduct quarterly events to engage with clients and showcase the brand to both local and overseas guests.
• Collaborate with Business Units (BU’s) to align marketing strategies across the organization.
• Responsible for the overall integrated marketing strategy:
• Driving external positioning and brand identity,
• Ensure alignment with the sales strategy and plans,
• Collaborates closely with the Sales, PR & Communications, Copywriting & Content, and creative teams to ensure a holistic integration:
• including digital marketing, CRM and related assets.
• Develop a measurements framework to demonstrate attribution to brand-lift and sales.
• Manage our creative services, design and strategic support resources; collaborating closely with the Sales, PR & Communications, Copywriting & Content, Creative teams and Corporate Sales & Marketing teams to develop the overall content marketing plans.
• Manage the team to develop and execute our collaterals including consumer, industry, trade, and corporate.
• Strategic planning, alignment, development and execution of hotel’s communication plans.
• Execute digital marketing strategies across all areas, including but not limited to rooms, F&B, and events.
• Develop the hotel’s Marketing Policies and Procedures.
• Manage and control marketing budgets.
• Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Extra Duties

From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.

Key Requirements:

• Education degree within Hospitality or Marketing & Communications
• A minimum of 5 years’ experience in a Hotel Marketing and/or Communications role and/or Events Management role
• Experience in the luxury travel or hotel industry preferred
• Fluency in English oral and written with excellent writing skills
• Excellent communication skills
• The ability to write a press release
• A self-starter and team player
• Proven record in being able to organize, plan and prioritize and manage own time

Hotel Royal Ltd

Hotel Royal Limited was incorporated in 1968 and was subsequently listed in Singapore in the same year to conduct business as a hotelier. Hotel Royal not only houses 357 exquisitely-designed and spacious rooms, but is also situated close to the shopping paradise of Orchard Road. Being located right at the heart of Singapore allows our valued guests to travel with ease to almost every part of Singapore.

Job Description

Overview

The Cluster Director of Sales is responsible for leading and driving total sales performance across two hotels in Singapore. This role develops and executes strategic sales plans to maximize room revenue, MICE, corporate, leisure, and group business, while strengthening market positioning and long-term client relationships. 

Key Responsibilities:

Sales Strategy & Leadership

·       Develop and implement a cluster sales strategy aligned with overall business and revenue objectives.

·       Provide commercial leadership across both hotels, ensuring sales initiatives support optimal demand mix, average rate growth, and long-term profitability.

·       Lead, coach, and motivate the sales teams across both hotels to achieve and exceed revenue targets.

·       Establish clear sales goals, KPIs, and performance metrics for the cluster.

Revenue Generation

·       Drive corporate, leisure, MICE, group, and wholesale business for both properties.

·       Proactively identify new market segments, distribution opportunities and account growth potential.

·       Work closely with the Country General Manager and external revenue or commercial partners to align sales activity with pricing direction, demand patterns, and forecasting assumptions.

·       Ensure disciplined rate integrity and commercial decision-making across all negotiated and contracted business.

Key Account & Relationship Management

·       Manage and grow key corporate, travel agency, and MICE accounts at a cluster level.

·       Conduct regular sales calls, client meetings, site inspections, and contract negotiations.

·       Represent the hotels at trade shows, networking events, and industry functions.

Market Intelligence & Reporting

·       Monitor and analyze market trends, competitor activity, and demand patterns in Singapore.

·       Prepare regular sales reports, forecasts, and performance updates for senior management.

·       Use data-driven insights to refine sales strategies and improve results.

Collaboration & Cross-Functional Alignment

·       Collaborate closely with Operations and Finance to ensure sales commitments are operationally deliverable and commercially sound.

·       Act as the primary internal liaison with appointed marketing agency to ensure campaigns, messaging and promotions align with sales priorities and market demand.

·       Support repositioning, brand initiatives, or special projects as required.

·       Ensure consistent brand representation, service standards, and guest experience across both hotels.

Budget & Performance Management

·       Develop and manage annual sales budgets for the cluster.

·       Ensure effective allocation of sales resources and cost-efficient use of sales and marketing spend.

·       Drive a performance-driven culture focused on accountability, continuous improvement, and results.

Requirements & Qualifications

·       Minimum 8–10 years of hotel sales experience, with at least 3–5 years in a senior or cluster sales role.

·       Proven track record in Singapore hotel market.

·       Strong experience in corporate, MICE, and group sales.

·       Excellent leadership, negotiation, and relationship management skills.

·       Strong commercial acumen with the ability to analyze data and market trends.

·       Excellent communication and presentation skills.

·       Proficient in sales systems, CRM tools, and Microsoft Office.

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Revenue & Reservations Department.

Job Summary

• The primary responsibility of this position is analysis of revenue maximization efforts for rooms revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of revenue performance against established goals.

• Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy.

Job Responsibilities

Reporting to the General Manager, your job responsibilities include, but not limited to:-

• Maximize room revenue contribution through a thorough understanding of all distribution channels and management of both inventories and rates.

• Ensure execution of effective Revenue Management strategies and pro-actively monitor the progress to ensure implemented strategies achieve desired market indexes such as RevPar, RGI etc.

• Lead the Reservations Team to determine effective and engaging rate offers (packages) which are then offered to the right customer at the right channel and ensuring KPIs (Mystery guests target score) are met or exceeded.

• Monitor transient, group and tour booking pace in order to determine effective pricing and availability controls for all reservation distribution sources.

• Work closely with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business and best mix of negotiated accounts groups.

• Play an active role in the Strategic Planning, Marketing Plan and budgeting processes.

• Constantly analyze data studies such as length of stay, day of week pattern and rooms categories occupancy etc and review the necessary action plans to management.

• Implement revenue enhancing marketing initiatives such as establishing brand tactical promotion campaigns including EDMs.

• Take on special ad hoc projects as assigned by General/Hotel Manager.

• Perform any other duties as may be assigned from time to time by the Management.

Requirements:

• Recognised degree in Business Management / Data Science and Analytics. 

• Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

• Proven records of success in developing and implementing revenue and reservations optimization strategies in the hospitality industry.

• Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

• Upholds the Hotel’s core values at all times.

• Able to work independently and a good team player.

• Able to commence work within short notice.

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Reservations Manager 

Reporting to the Front Office Manager, the incumbent will be responsible to:

• Manage the reservations team in terms of rostering and operations.

• Handle enquiries and requests through phone calls, emails and online reservations.

• Work closely with the Sales team on rooms reservations.

• Promote and sell rooms effectively.

What is Expected

• Bachelor’s degree or tertiary qualification in hospitality management, business administration or a related field preferred.

• At least 2 years of work experience in a similar capacity in the hotel industry

• Work experience in a similar capacity will be advantageous 

• Possess excellent interpersonal and communication skills

• Energetic, proactive, self-driven and highly motivated team player with an interest in the hospitality industry and/or sales

• Adaptable, determined and someone who wants to be on a fast paced environment that promotes changes and drive for achievements

Crowne Plaza Hotel Changi Airport

What's your passion? Whether you're into snowboarding, shopping or salsa dancing, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do.

Job Description

As Assistant Reservations Manager, you’ll assist the Director of Revenue for the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet hotel sales targets – acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assist supervisor in all team member related matters to ensure high productivity levels

• Conduct shift briefings and On-The-Job training in accordance with the departmental standards and procedures

• Ensure all procedures are compliant to standards and guidelines

• Prepare efficient work schedules in line with Singapore’s labour law

• Approve leave after taking operations needs into consideration

• Record and process reservations made by phone/fax/email

• Accept wait list reservations

• Make amendments to any reservations whenever applicable (early departure, extensions)

• Record special billing arrangements for groups and conventions

• Be aware of special rates/offers/promotions

• Assist superior in the preparation and management of the department

• Manage the daily operations of the Reservations team and revenue systems

• Collaborate with Revenue Manager to maintain channel parity

• Responsible for rate loading, accuracy and tracking across systems

• Monitor and follow up departments for any reservations related matters such as accommodation adjustments, rebates, no-shows, deposits and prepayments

• Drive hotel’s up-selling program by liaising with the Front Office Department

• Complete data analysis, pick up trends and prepare for yield meetings

What we need from you

• A minimum qualification in Diploma in Hospitality & Tourism Management

• At least 2 years of experience in the a supervisory level, including management experience in a Reservations or Front Office department

• Knowledge of Opera System

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Responsibilities

• Responsible for sales and marketing functions, business development and management of credit lines

• Maintain high service standards and smooth running of department’s operations

• Identify and develop potential market segments and players to achieve acquisition and retention targets

• Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence

• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

Job Requirements

• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications

• Minimum 5 years of business development experience in relevant industry

• Willing to work rotating shifts, including weekends and public holidays