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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Bloomberry Resorts and Hotels Inc.

Job Description

Nunu Bali Eco Friendly Retreat

Job Description

We’re looking for someone with energy, charm, and strong communication to join our guest services team. You’ll manage villa listings and be the first point of contact for our guests from booking to check-out.

Responsibilities:

●       Create and optimize listings on Airbnb, Booking.com, Agoda, etc.

●       Handle guest communication (inquiries, support, reviews)

●       Manage bookings, availability, and pricing calendars

●       Coordinate with operations for smooth check-ins and guest needs

Requirements:

●       2+ years in hospitality or Airbnb/OTA experience

●       Fluent English (written + spoken)

●       Strong attention to detail & fast communication

●       Familiar with channel managers, OTAs, or PMS tools

Salary: Salary: IDR 5–8 million.

Bonus: commissions based on 5-star reviews or upsells

Radiant1 Services Co., Ltd.

Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

Courtyard by Marriott Phuket, Patong Beach Resort

Job Description

Anchor Land Holdings Inc.

Job Description

QUALIFICATIONS:

• Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
• With at least 1 year of experience at the same role in the same environment or any relevant experience.
• Adaptable and innovative, able to respond to market changes and new opportunities.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to travel as needed.
• Proven track record of achieving sales targets and driving revenue growth.
• Experience in developing and implementing sales strategies.
• Proficiency in CRM software and Microsoft Office Suite.

JOB DESCRIPTION:

Sales and Partnerships

• Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
• Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
• Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
• Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

• Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
• Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
• Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

• Achieve individual and team sales targets by securing group bookings and high-value accounts.
• Optimize revenue through effective yield management based on approved rates and room categories.
• Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

• Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
• Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
• Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

• Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
• Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
• Perform additional duties as assigned by the management.

Peoplebank Singapore Pte Ltd

Job Description

Various Properties for 4-Star Hotels 

Job Overview: We are seeking a results-driven Sales Manager to join our client's dynamic team. The ideal candidate will be responsible for driving revenue growth by developing and maintaining strong relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other key partners. The role requires a strategic mindset, excellent communication skills, and the ability to identify and convert business opportunities for the hotel.

Key Responsibilities:

• Sales & Business Development:
  
  • Develop and implement strategic sales plans to achieve revenue targets.
  • Identify and acquire new corporate accounts, travel agents, and event organizers.
  • Conduct sales presentations, negotiate contracts, and close deals.
• Client Relationship Management:
  
  • Build and maintain strong relationships with key clients and stakeholders.
  • Serve as the primary point of contact for corporate accounts and MICE clients.
  • Ensure high levels of customer satisfaction through effective service and follow-ups.
• Market Research & Competitor Analysis:
  
  • Monitor market trends and competitor activities to identify business opportunities.
  • Provide insights and recommendations to optimize pricing strategies and promotions.
• Collaboration & Coordination:
  
  • Work closely with the marketing team to create promotional strategies.
  • Liaise with the front office, banquet, and F&B teams to ensure seamless event execution.
  • Coordinate with revenue management to optimize pricing and inventory.
• Sales Reporting & Performance Tracking:
  
  • Prepare and present sales reports, forecasts, and action plans.
  • Track and analyze key sales metrics, including revenue, room nights, and client retention.

• Achieve quarterly and annual revenue targets.
• Maintain a strong conversion rate from leads to confirmed bookings.
• Retain and grow existing corporate accounts.
• Increase MICE and group bookings.
• Maintain high customer satisfaction and repeat business.

• Bachelor's degree in Business, Hospitality, or a related field.
• Minimum of 3–5 years of experience in hotel sales, preferably handling MICE or corporate clients.
• Strong negotiation, communication, and presentation skills.
• Proven track record in achieving and exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and MS Office applications.

Citadines Connect City Centre

Job Description

Job Description

Reporting to the Director of Sales/Marketing, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.

Responsibilities:

• Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.

• Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback

• Acquire new sales leads/ prospects and establish new accounts

• Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty

• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans

• Follow up with clients on account-related matters

Qualifications & Experience:

• Minimum 2 years of relevant experience in hospitality industry

• Knowledge of MICE industry with a wealth of contacts will have an added advantage

• Excellent communication, interpersonal, networking and organisational skills

• Strong negotiation and presentation skills

• Able to work well under pressure in a fast-paced environment

• Self-motivated, team player, result-oriented individual with strong business acumen

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent

• Other Advanced Diploma / Post-Diploma qualifications or equivalent

• Min 2 years of experience

PARKROYAL COLLECTION Pickering Singapore

Job Description

Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.

• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives timely.

• Versatile in selling various components for the hotel (F&B / Catering /Weddings).

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.

• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.

• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.

• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.

• Closely following up on all business leads within a 24 hour response time line to clients.

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.

• Familiarize with latest market trends and new business development opportunities and activities.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Always provide the highest quality of service to the clients.

• Practises professional account qualification on consistent basis.

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.

• Responsible for an assigned sales target in accordance to market segment.

• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.

• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.

• Work closely with assigned buddy during absence & render assistance.

• Manages and develops relationships with key internal and external stakeholders.

• Able to network with clients during hotel events.

• Proficient in Compset hotel champion & market intelligence.

• Develop potential of others through coaching and development opportunities to build organization capability for the future.

• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.

• Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

Requirements

• Minimum 5 years of sales experience in similar capacity or as a Senior Sales Manager with luxury hotel

• Minimum diploma in business administration or hospitality management

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills

• Good influencing skills and the ability to effectively deal with internal and external customers

• An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets

• Solid negotiation and presentation skills

• Proficient in MS Office applications and hotel systems e.g. Opera Cloud etc.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

DhillonCo.com

Job Description

Dhillon Hotel Management Inc ( DhillonCo.com ) is a leading hospitality management company operating a portfolio of 8-10 hotels across 5 different states in the USA. With a diverse range of properties including Marriott, IHG, Wyndham, and Best Western brands, we are committed to delivering exceptional guest experiences while maximizing revenue opportunities. 

We are seeking a highly skilled and experienced Hotel Revenue Manager to join our team remotely from overseas. The ideal candidate will have extensive knowledge and experience in the US hospitality market, with a proven track record of optimizing revenue streams across multiple properties. This role requires daily communication with hotel management teams, therefore the candidate must be able to work effectively within US hours and possess excellent communication skills.

Responsibilities:

- Develop and implement revenue management strategies to maximize hotel revenue across all properties.

- Analyze market trends and competitor pricing to identify revenue opportunities and potential risks.

- Monitor and adjust pricing and inventory levels to optimize revenue and occupancy.

- Conduct daily calls with hotel management teams to review performance and discuss revenue strategies.

- Utilize revenue management systems and technology to forecast demand and manage inventory effectively.

- Collaborate with sales and marketing teams to develop promotional strategies and packages.

- Generate regular reports and analysis to track performance and identify areas for improvement.

- Stay updated on industry trends and best practices to maintain a competitive edge in the market.

Requirements:

- Bachelor's degree in Hospitality Management, Business Administration, or related field.

- Minimum 5 years of experience in hotel revenue management, preferably within the US market.

- Proven track record of driving revenue growth and maximizing profitability.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

- Strong analytical and problem-solving skills, with proficiency in revenue management systems and tools.

- Ability to work independently and remotely, while adhering to US working hours.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   

The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. 

What will I be doing? 

As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards: 

• Make sure all team members complete the Hilton University courses and pass the tests. 

• Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements. 

• Assist the Commercial Director / Revenue Manager to complete the hotel budget and forecast. 

• Maximize room sales and revenue for the hotel, prioritizing up-selling. 

• Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. 

• Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. 

• Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. 

• Always maintain a sales attitude, not losing any sales opportunity in the hotel. 

• Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. 

• Note any changes in the main guest sources and market and report the trends changes to the Revenue Manager and Commercial Director. 

• Make sure all commissions are correct and followed-up on promptly. 

• Make sure all reject business is filed with the reasons. 

• Ensure that all correspondence has been filed accordingly, with correct and updated information. 

• Comply to the hotel credit policy and make sure all forecast revenues are met. 

• Comply with set rooms supply and price control. 

• Maintain and update guests’ information and sales data by reservation procedures. 

• Maintain high level guest service standards. 

• Ensure all information input is correct. 

• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs. 

• Maintain clean and tidy work areas at all times. 

• Comply with all company policies relating to reservations. 

• Comply with all systems and procedures as laid down by the hotel. 

• Prioritize the quality of reservations. 

• Strictly follow brand standards. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: We are passionate about delivering exceptional guest experience. 

• Integrity: We do the right thing all the time 

• Leadership: We are leaders in industry and our communities 

• Teamwork: We are team players in everything we do 

• Ownership: We are owners of our actions and decisions. 

• Now: We operate with a sense of urgency and discipline 

• University graduate. 

• Minimum 5 years of experience in a similar capacity with international chain hotels. 

• Excellent command of written and spoken in English and Chinese to meet business needs. 

• Good interpersonal, organizational and communication skills. 

• Good team player. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to lead, provide guidance and develop team members. 

• Knowledgeable and skilled in crisis management. 

• Innovative self-starter with high motivation. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

INDORAMA VENTURES PACKAGING (PHILIPPINES) CORPORATION

Job Description

Indorama Ventures Packaging Philippines Inc is hiring a Full time Sales And Marketing Manager role in Calamba, Calabarzon. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱80,000 - ₱100,000 per month

SALES AND MARKETING HEAD (HEAD 0FFICE)

 ·         Achieves objectives by creating marketing and sales strategies.

·         Prepares and completes the marketing action plan.

·         Crafting strategies for marketing, including digital, advertising, communications and creative.

·         Meets financial objectives by forecasting requirements and preparing annual budgets.

·         Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.

·         Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.

·         Identifies marketing opportunities by understanding consumer requirements.

·         Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.

·         Sustains rapport with key accounts by making periodic visits.

·         Collects, analyzes, and summarizes data and trends.

Qualification:

·         College Graduate of any business course.

·         With experience of at least 10-15 years in fast moving consumer goods (FMCG) company.

·         Preferably with own car / vehicle.

·         Willing to be assigned in Batino, Calamba City, Laguna.

·         Willing to work on-site.

Benefits:

• Health insurance

• Life insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Goodwood Park Hotel Private Limited

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Revenue & Reservations Department.

Job Summary

• The primary responsibility of this position is analysis of revenue maximization efforts for rooms revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of revenue performance against established goals.

• Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy.

Job Responsibilities

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

• Maximize room revenue contribution through a thorough understanding of all distribution channels and management of both inventories and rates.

• Ensure execution of effective Revenue Management strategies and pro-actively monitor the progress to ensure implemented strategies achieve desired market indexes such as RevPar, RGI etc.

• Lead the Reservations Team to determine effective and engaging rate offers (packages) which are then offered to the right customer at the right channel and ensuring KPIs (Mystery guests target score) are met or exceeded.

• Monitor transient, group and tour booking pace in order to determine effective pricing and availability controls for all reservation distribution sources.

• Work closely with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business and best mix of negotiated accounts groups.

• Play an active role in the Strategic Planning, Marketing Plan and budgeting processes.

• Constantly analyze data studies such as length of stay, day of week pattern and rooms categories occupancy etc and review the necessary action plans to management.

• Implement revenue enhancing marketing initiatives such as establishing brand tactical promotion campaigns including EDMs.

• Take on special ad hoc projects as assigned by General/Hotel Manager.

• Perform any other duties as may be assigned from time to time by the Management.

Requirements:

• Recognised degree in Business Management / Data Science and Analytics. 

• Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

• Proven records of success in developing and implementing revenue and reservations optimization strategies in the hospitality industry.

• Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

• Upholds the Hotel’s core values at all times.

• Able to work independently and a good team player.

• Able to commence work within short notice.

Destination Group

Job Description

Job Title: Event Sales Manager RED Road
Location: Radisson RED Phuket Patong Beach

About Radisson RED Phuket Patong Beach

Radisson RED Phuket Patong Beach is not just a hotel, it's a lifestyle. We redefine the hotel experience by blending bold design, vibrant atmosphere, and curated events. With a prime location near the beach and Phuket's lively nightlife, we cater to the free-spirited traveler looking for unforgettable experiences.

Position Overview

The Event Sales Manager will be responsible for driving the sales and promotion of Radisson RED Phuket’s multi-faceted offerings across co-working spaces, event venues, long-term accommodation, radio advertising, and gym memberships. This role is ideal for an energetic, results-driven individual who thrives in a dynamic and creative environment. You'll work closely with local businesses, event organizers, corporates, and long-term guests to leverage all of our unique RED offerings.

Key Responsibilities:

Co-working Space Sales

• Develop and implement sales strategies for Radisson RED's co-working spaces, targeting local entrepreneurs, digital nomads, startups, and business professionals.

• Cultivate long-term relationships with corporate clients and freelance professionals to drive membership sales and renewals.

Event Space Sales

• Promote and sell the hotel’s event venues across all outlets, including Hard Rock, Hooters, Warehouse, Wine, Sound Lounge, Shisha, MICE meetings (Level 7), weddings, and special events.

• Handle inquiries and create tailored proposals for clients ranging from small groups to large corporate events, ensuring seamless booking and execution.

• Collaborate with the marketing team to curate unique event packages that align with the RED brand’s bold and youthful vibe.

Long-Term Stay Accommodation

• Develop sales strategies for long-term stay accommodation, promoting the hotel as an ideal base for extended stays in Phuket.

• Work closely with corporate clients, expatriates, and long-term visitors to create personalized packages.

Radio RED Spots Sales

• Sell advertising spots on Radio RED, the hotel’s in-house station, to local businesses and international brands looking to connect with our vibrant community.

• Collaborate with the marketing team to create advertising packages that leverage the unique RED energy.

Gym Membership Sales

• Promote and sell gym memberships to both guests and local residents, highlighting the hotel’s fitness facilities and wellness offerings.

• Drive membership renewals and create partnerships with local fitness influencers and health-conscious communities.
  

Qualifications

• Minimum 3-5 years of sales experience in the hospitality, events, or commercial sales industry. Experience in a lifestyle or trendy hotel environment is a plus.

• Strong understanding of the Phuket market, with connections to local businesses, corporates, and event planners.

• Proven track record in multi-faceted sales, managing diverse products such as event spaces, accommodation, and memberships.

• Energetic, creative, and passionate about selling innovative and dynamic offerings.

• Exceptional communication, negotiation, and relationship-building skills.

• Comfortable working with digital tools, CRM systems, and event sales platforms.

• Fluency in English; proficiency in Thai or additional languages is a plus.

Han Odenya Cuisine Inc.

Job Description

A Restaurant Marketing Manager is responsible for developing and executing marketing strategies to promote a company's products or services, build brand awareness, and increase sales of the restaurant. Their duties include market research, campaign planning and execution, budget management, and team leadership. 

Key Responsibilities of a Marketing Manager:

• Strategic Planning: Developing and implementing overall marketing strategies and tactics. 

• Market Research: Analyzing market trends, identifying target audiences, and understanding customer needs. 

• Campaign Development: Creating and managing marketing campaigns across various channels (print, digital, social media). 

• Budget Management: Managing and tracking marketing budgets. 

• Team Leadership: Supervising and mentoring marketing staff. 

• Performance Tracking: Monitoring campaign performance, analyzing data, and making data-driven decisions to optimize strategies. 

• Brand Management: Maintaining brand consistency and ensuring all marketing materials align with brand identity. 

• Collaboration: Working with cross-functional teams, such as sales, product development, and public relations, to achieve business goals. 

• Reporting: Preparing and presenting reports on marketing performance to senior management. 

• Staying Informed: Keeping abreast of industry trends and emerging marketing techniques. 

Marriott Hotel Manila

Job Description

JW Phuket Chalong Bay

Job Description

Members Only Hospitality Pte. Ltd.

Job Description

Director of Sales | The Mandala Club, Singapore

About Us

At Mandala Group, we curate, inspire, and connect Asia Pacific's most dynamic private

membership community. We offer unique experiences by delivering a network of

world-class member clubs wherever our community leads us. Our mission is to build

meaningful connections and enrich people's lives by uniting the world's most exciting

community of inspiring individuals.

The Opportunity

We're seeking an exceptional Director of Sales who is primarily a high-level sales

producer to drive significant revenue while overseeing our sales vertical. This is a rare

opportunity for an elite networker who thrives on personally closing deals with

Singapore's most influential decision-makers.

What You'll Do

Direct Revenue Generation (70% of role)

● Personally secure a minimum of SGD 2M in annual revenue through direct sales

efforts

● Leverage your extensive personal network to bring in premium MICE business

and luxury events

● Conduct at least 10 high-level sales meetings weekly with decision-makers

● Develop and maintain a robust personal pipeline of qualified prospects

● Execute ongoing, methodical outreach to C-suite executives and event

decision-makers

Strategic Sales Leadership (30% of role)

● Set ambitious but achievable sales targets and lead by example

● Provide strategic direction to the sales team based on market insights

● Open doors for team members by sharing your valuable network connections

● Drive weekly revenue-focused meetings with clear action items

● Implement efficient sales processes that maximize closing ratios

MICE & Luxury Events Focus

● Position Mandala Club as the premier venue for high-end corporate events

● Target luxury brand product launches, executive retreats, and exclusive

gatherings

● Develop tailored event packages for different premium market segments

● Create innovative upselling opportunities for each event

High-Value Relationship Management

● Cultivate relationships with Singapore's top 100 companies

● Build personal connections with key decision-makers in finance, tech, and luxury

sectors

● Host quarterly VIP events to strengthen network relationships

● Establish Mandala Club as the natural choice for premium events through

relationship excellence

Who You Are

● An elite-level personal sales producer with verifiable revenue achievements

● A connected professional with an extensive, active network of decision-makers

who book premium events

● A self-driven revenue generator with hunter mentality and exceptional closing

skills

● A natural connector who thrives on building and monetizing relationships

● A strategic thinker who can identify untapped revenue opportunities

● A charismatic presenter who can sell the Mandala concept with conviction

What You Bring

● Bachelor's degree or equivalent experience

● Minimum 12 years of progressive sales leadership experience in luxury

hospitality

● At least 8 years specifically focused on MICE and luxury events in 5-star

international hotel chains

● Demonstrated success in developing and managing high-value client

relationships

● Proven track record of exceeding revenue targets year-on-year

● Demonstrated ability to personally secure and close deals worth SGD 250K+

● Established network of 500+ active, relevant contacts in Singapore

Our Values

● CARE - We care about each other, each member and each day

● PLAY - We have fun at work

● COMMUNITY - We are a community of equals and encourage everyone to be

themselves

● DIVERSITY - We celebrate diversity

● ASPIRE - We aspire to be the very best at what we do

● POSITIVITY - We show up with a positive attitude every day

If you're ready to leverage your network and sales prowess in one of Singapore's most

prestigious private clubs, we want to hear from you.

Apply now and join us in creating exceptional experiences for the world's most

inspiring individuals.

SmartHire by SEEK

Job Description

Our client is seeking a Senior / Sales Manager to join their team!

About Our Client

Our client is a global hospitality leader with over 120 hotels worldwide. They're seeking passionate, service-oriented individuals who make great first impressions and go the extra mile. If you're an ambitious forward-thinker eager to grow with a company committed to service excellence, this could be your perfect career move.

What you'll be doing?

• Drive business growth: Develop new accounts and handle travel agents for both inbound and outbound markets.

• Sales strategy: Conduct market analysis and implement sales & marketing strategies to seek out new business opportunities across various industries.

• Client relationships: Conduct site inspections, generate new and repeat business, and ensure high levels of customer satisfaction.

• Team leadership: Provide mentoring and training to junior staff, supervising daily workflows including proposals and contracts.

• Performance management: Achieve budgeted targets for room sales revenue, ADR, room nights, and departmental profitability.

Who are they looking for?

• Sales expertise: Experience in hotel sales or a related field, with a track record of achieving revenue targets.

• Analytical mindset: Capability to analyze market trends, competitor information, and identify potential business opportunities.

• Leadership qualities: Ability to mentor junior staff and work collaboratively with operations teams.

• Customer-focused: Strong commitment to ensuring high levels of customer satisfaction and building lasting client relationships.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage applications from candidates of all backgrounds, regardless of personal characteristics or experiences.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

SmartHire by SEEK

Job Description

Our client is seeking a Senior Sales Manager (Leisure) to join their team!

About Our Client

Our client is a global hospitality leader with over 120 hotels worldwide. They're seeking passionate, service-oriented individuals who make great first impressions and go the extra mile. If you're an ambitious forward-thinker eager to grow with a company committed to service excellence, this could be your perfect career move.

What you'll be doing?

• Drive sales growth: Acquire new business and maintain existing relationships for leisure accounts, maximizing revenue opportunities.

• Negotiate contracts: Engage with corporate clients and travel agents to secure favorable agreements and follow up promptly.

• Conduct client outreach: Perform regular sales calls, site visits, and presentations to understand customer needs and achieve sales targets.

• Manage group bookings: Maximize group room revenue and maintain accurate room blocks, including group attrition.

• Provide VIP service: Welcome key clients, team leaders, and VIPs to the hotel, ensuring a stellar guest experience.

• Analyze market trends: Proactively collect and share market and industry information to capture business opportunities.

• Collaborate across departments: Ensure effective communication between Sales and Operations teams to deliver seamless service.

• Handle guest feedback: Address and resolve guest complaints to maintain high satisfaction levels.

• Contribute to strategy: Participate in developing marketing plans and collaborate to achieve budgetary goals.

Who are they looking for?

• Proven track record: At least 5 years of experience in a similar capacity within the hotel industry, demonstrating success in sales and revenue growth.

• Self-motivated professional: A proactive, service-oriented individual with a drive for results and the ability to work independently or as part of a team.

• Excellent communicator: Strong interpersonal, communication, and negotiation skills to build and maintain client relationships effectively.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage all qualified individuals to apply, regardless of background or experience level.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

SmartHire by SEEK

Job Description

Our client is seeking an Associate Director of Sales - Leisure Segment to join their team!

About Our Client

Our client is a global hotel group with a presence in major gateway cities, operating more than 120 hotels worldwide. They are committed to becoming a world leader in hospitality by employing great people who can deliver service excellence, quality, and value to their customers. The company values ambitious forward-thinkers and supports their growth and development within the organization.

What you'll be doing?

• Drive revenue growth: Maximize revenue opportunities in room reservations for leisure and corporate accounts through sales acquisitions and business conversions.

• Strategic leadership: Support the Director of Business Development in maintaining business excellence and guide the team to achieve ambitious goals.

• Market expertise: Utilize your knowledge of local and international corporate and leisure segments to drive business acquisition and conversion.

• Relationship management: Acquire new business and maintain existing relationships with corporate and leisure accounts.

• Cross-functional collaboration: Work closely with business support and revenue teams to optimize pricing strategies and ensure exceptional service delivery.

• Group revenue management: Maximize group room revenue and maintain accurate room blocks, including group attrition.

• Business development: Conduct regular sales calls, site visits, product presentations, and attend tradeshows to drive business acquisitions.

• Reporting and analysis: Produce accurate and timely reports, including sales call reports and account development planners.

• Pricing strategy: Support dynamic pricing contracting with corporate accounts and direct connectivity with leisure accounts for transient bookings.

• Communication hub: Serve as the key contact for Global Sales teams to support new account acquisition, market penetration, and business conversion.

Who are they looking for?

• Industry experience: At least 5 years of work experience in a similar capacity in the hotel industry, bringing valuable insights and connections to the role.

• Interpersonal skills: Excellent communication abilities to build strong relationships with clients, team members, and stakeholders.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage applicants from all backgrounds to apply for this exciting opportunity.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

Shangri-La Singapore

Job Description

Are you a strategic thinker with a passion for maximizing revenue in the hospitality industry? Do you have a proven track record of implementing effective pricing and revenue management strategies? If so, an exciting opportunity awaits you at our properties as the Director of Revenue Optimization.

The Director of Revenue Optimization is a multi-property leadership role, responsible for the effective strategic and tactical implementation of Revenue Management, maximizing hotel room revenue through effective pricing and inventory management. The DORM is responsible for employing existing technologies and operations processes to maximum advantage and aligning the Hotel Revenue Management strategy to meet targeted goals.

Key Responsibilities:

• Drives revenue and profits for the property.

• Analyze competitive reports and formulate appropriate strategies through use of data intelligence systems such as IDEAS, Travelclick -Demand 360 and OTA Insights.

• Conduct in-depth analysis of market trends, demand patterns, and competitive landscape to identify revenue opportunities and create pricing strategies that drive profitability.

• Oversee the pricing and inventory management processes to ensure optimal utilization of hotel inventory and to drive revenue growth.

• Collaborate with the sales and marketing teams to align revenue strategies with promotional activities and demand generation efforts.

• Utilize data analytics and business intelligence tools to monitor performance, identify revenue leakage, and create actionable insights to improve revenue performance.

• Conduct regular and ongoing training sessions to keep relative team members in touch with new and changing initiatives.

Experience:

• Able to lead and motivate the team and develop associates to their fullest potential.

• Minimum 3-5 years in a Director of Revenue and/or Revenue Manager capacity or same position, other relevant experience is a plus.

• Able to adapt to dynamic changing situations and to deliver effective presentation to Management.

• Strong understanding of distribution channels, revenue management best practices, and industry trends.

• Exceptional analytical and strategic thinking skills, with the ability to translate data into revenue optimization strategies.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.

If you are a results-driven professional with a strong background in revenue management and a passion for driving revenue growth in the hospitality industry, we invite you to apply for this exciting opportunity to join our team as the Director of Revenue Optimization. Let's work together to create impactful revenue strategies and ensure the continued success of our properties.

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s 

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels. 

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System 
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review. 
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution. 
• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

Hotel ICON Limited

Job Description

Job Description:

• Assists in management of all event sales activities including direct sales, sales solicitation, sales administration, public relations and management of the event sales team.

• Assist in identifying market needs and trends

• Assists in producing, implementing and monitoring action plans to ensure Marketing Plan objectives are achieved

• Plans and attends major catering related functions

Amari Vogue Krabi

Job Description

• Assist in developing and executing effective sales strategies to drive revenue growth across all market segments.

• Analyze market trends, competitor activities, and customer feedback to adjust sales strategies.

• Maintain relationships with key accounts and actively participate in sales presentations, client meetings, and negotiations.

• Prepare regular sales reports and analysis for management review.

• etc.

Teamquest Technology Inc.

Job Description

TeamQuest Technology Inc. is hiring a Full time Sales And Marketing Manager role in Langkaan, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role

Marriott International

Job Description

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Sheraton Manila Hotel at Newport World Resorts

Job Description

Courtyard by Marriott

Job Description

The Ritz-Carlton Millenia Singapore

Job Description

Pangolin Investments Pte Ltd

Job Description

COMPANY INTRODUCTION

Pangolin Investments Pte Ltd Group is a food and beverage company with over 18 outlets in Singapore.The core business of Pangolin Group consist of 5 main brands, namely Jia Xiang Xiao Chu, Jiu Jiu Jing Wu Ya Bo , Bao Tian Xia, Ma La Xiang Guo and Oppa Bibimbap.

With rapid expansion over the years, Pangolin Group has grown from a food stall to a multi-brand organization serving home-made delicacies at affordable pricing to its customers.

We are seeking dedicated exceptional passionate candidates to join and grow alongside our dynamic organization.

The Role

As the Marketing Manager at PGL, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer engagement, and sales growth. You will work closely with the senior management team to develop and implement strategic marketing plans that align with our business objectives and resonate with our target audience.

Job Requirements

• Minimum a bachelor’s degree in marketing or a related field.
• Minimum 5 years experience and adept in campaign strategy, conceptualisation, data analysis and brand management preferably in the fast food or F&B industry.
• Strong understanding of both digital and traditional marketing channels, including SEO, SEM, social media, email marketing, print media, in-store promotions, and analytics.
• Proficient in Microsoft Excel and PowerPoint, with advanced skills in data analysis, reporting, and crafting impactful presentations.
• Possesses robust analytical skills to interpret data effectively, enabling informed decision-making.
• Strong command of written and spoken English, with the ability to effectively communicate ideas and influence stakeholders at all levels, including diverse audiences.
• Creative thinker with a passion for innovation and a track record of developing successful marketing campaigns.
• Leadership experience, with the ability to inspire and motivate a team to achieve shared goals.
• Detail-oriented, organized, and able to manage multiple projects simultaneously in a fast-paced environment.

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities 

We are seeking a dynamic and result-driven Sales Manager to join our team in Mandai Rainforest Resort by Banyan Tree. 

Reporting to the Assistant Director of Sales and Marketing, the incumbent will be responsible for driving the Resort’s revenue through formulating and executing effective sales strategies and programs.    

Key Responsibilities 

• Working with the Sales and Marketing team, the incumbent will be responsible for developing and executing an effective sales strategy to achieve our revenue targets.   

• Build and maintain strong relationships with our clients, understanding their needs and delivering solutions.  

• Achieve the Resort’s revenue targets by selling the Resort’s various offerings, including Weddings, Banquets etc.  

• The Senior Sales Manager will also assist in preparing and presenting sales projections and reports.  In doing this, the incumbent is to consider the latest industry and market trends which will be done through conducting market research. 

• Prepare and manage budgets for events, ensuring profitability while maintaining high standards of our Resort.  

• Work closely together with different teams to ensure seamless execution of events.   

Job Requirements 

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.   

• Minimum 4 years’ experience in a similar capacity, preferably in a luxury hotel or resort.  Pre-opening experience would be advantageous.   

• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  The incumbent also needs to be equipped with a proven track record of business negotiation and customer / stakeholder management skills. 

• Able to handle matters independently, and able to exercise self-motivation to complete projects. 

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities 

As the Sales Manager (Travel Distribution) for the Resort, you will be responsible for spearheading the development and execution of strategies to enhance our distribution channels.  Working through travel agencies, online travel agencies (OTAs), and other distribution platforms, you will work with the team to enhance the Resort’s exposure and visibility. 

Key Responsibilities 

• Formulate distribution strategies to optimize the Resort's distribution across travel agencies, OTAs, and other booking platforms.  You will also identify new opportunities for expanding our market reach and increasing revenue. 
• Build relations with travel partners, including travel agencies, tour operators, and online travel platforms.  As part of this role, you will need to ensure that distribution channels are effectively utilized.  
• Collaborate with the revenue management team to align distribution strategies with pricing and inventory management.  In performing this role, you will need to analyze market trends, competitor activities, and distribution performance to identify areas for improvement and growth.  
• Design and execute promotional campaigns and special offers in collaboration with travel partners to drive bookings and increase visibility. 

Job Requirements 

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.   
• Minimum 4 to 6 years’ experience in a similar capacity, with a proven track record in developing and executing successful distribution strategies and campaigns.  Experience in a property of similar standing is preferred. 
• In-depth understanding of travel distribution channels, market trends, and revenue management principles. 
• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  

Sheraton Cebu Mactan Resort

Job Description

Courtyard by Marriott

Job Description

Peak Hotel Holdings Limited

Job Description

Position Overview

• Responsible to deliver highest level of guest experience from event planning, to handling their requirements to post-event follow-up. Key to this role is understanding client needs, maximizing their satisfaction and hotel revenue.
• Keep abreast of market condition and competitors' activities to formulate business strategy
• To implement of various tactical/seasonal packages to ensure to achieve high conversion ratio and to maximize upselling opportunities
• Promote to clients and to solicit business, handle contract negotiation for any business from wedding and social segments
• Assign upon situation as the point-of-contact to give immediate assistance in order that client’s needs are met quickly and their event runs smoothly.
• Supervise the organization of post-event calls and collection of feedback survey and follow up with clients to obtain feedback and identify further business opportunities.
• Maintain good relationship with regular clients to obtain future event business.
• Assist in key events, Wedding Showcase and other special events hosted by Hotel
• Develop and maintain relationships with clients to ensure the hotel is first choice when hotel services are required.
• Develop awareness and reputation of hotel and brand in local community

Required Skills

• Bachelor’s degree or equivalent in Hotel Management or related field with at least 5 years of experience in event sales/planning in a sizeable luxury hotel. Working in pre-opening hotel environment is highly preferred.
• Sophisticated interpersonal skills, negotiation skills and leadership skills
• Demonstrated success in nurturing accounts through lengthy sales cycles
• Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable
• Demonstrate clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
• Knowledge in Delphi and Opera systems is an advantage
• Ability to work under pressure

The St. Regis Hong Kong

Job Description

As the original house of luxury, St. Regis continues to redefine modern luxury through service. Working as the Senior Sales Manager, you will lead the local catering and social business contracting, ensuring seamless service delivery. Your focus will be on cultivating long-term customer relationships, achieving property sales objectives, and guiding your team towards success.

We are looking for a team player with a proactive approach, and previous experience in the luxury market is a valuable asset.

At St. Regis, each team member contributes to our rich legacy while shaping an innovative future. Success in this role requires a deep commitment to service, unwavering standards, an ability to anticipate needs, and exceptional interpersonal skills.

If you are passionate about delivering exceptional service and ready to make a significant impact, we invite you to join us in redefining modern luxury at St. Regis.

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 銷售 (業務發展) Sales (Business Development)
• 銷售 (銷售管理) Sales (Sales Management)
• 銷售 (其他) Sales (Others)
• 市場營銷 / 公共關係 (品牌 / 產品管理) Marketing / Public Relations (Brand / Product Management)
• 市場營銷 / 公共關係 (其他) Marketing / Public Relations (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 5-8 年 / years

學歷要求 Education

• 文憑 Diploma

Accor Asia Corporate Offices

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

• SALES ADMINISTRATION RESPONSIBILITIES
  • Establish leads to achieve group and FIT room night goals based on corporate segment and budget and to develop ongoing relationships with the clients.
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments.
  • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments.
  • Develop annual sales department budget and execute sales programs and activities.
  • Other duties as assigned by Director of Sales, Corporate (Proactive), Senior Director of Sales or the management.
• SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
  • Recruit, select, train and motivate Sales department personnel to achieve sales goals.
  • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling.
  • Maintain established personnel policies and procedures of the hotels.
• MARKET PLANNING RESPONSIBILITIES
  • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales.
  • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits.
  • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast.
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other department heads.
  • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information.
  • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs.
  • Maintain timely and responsive communication with accounts and prospects.
• PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
  • Joint service key accounts with Senior / Sales Managers and ensure continuity in our communications with accounts.
• OTHER RESPONSIBILITIES
  • Ensure that all safety, health, security and loss control policies and procedures and government legislation are adhered to.
  • Comply with hotel and department policies and procedures at all times.
  • To carry out other duties as and when assigned by the Management of the Hotel.

• At least 5 – 7 years of relevant experience in the Hotel Industry.
• Possess good communication and interpersonal skills at all levels of management.
• Ability to manage and develop sales portfolio of clients.
• Flexible and able to embrace and respond to change effectively.
• Ability to plan, direct, organize and control the sales personnel.
• Ability to make decision independently.
• Leadership quality.

Gain City Group of Companies

Job Description

Job Summary:

The F&B Business Development Manager will oversee the operations and growth of two existing establishments and three future establishments. This role involves strategic planning, cost analysis, KPI development, recruitment, and overall business development within the Singapore F&B industry, while ensuring compliance with all relevant authorities' requirements.

Key Responsibilities:

1. Business Development & Strategy:

   • Develop and implement business strategies to drive growth and profitability.

   • Identify new market opportunities and create plans to expand the restaurant portfolio.

   • Conduct market research to stay updated on industry trends and competitive landscape.

2. Operational Management:

   • Oversee daily operations of existing restaurants to ensure efficiency and high standards.

   • Plan and execute the opening of new restaurants and their setup.

   • Ensure compliance with health and safety regulations.

3. Financial Analysis & Cost Management:

   • Analyze financial data to identify cost-saving opportunities and improve profitability.

   • Develop and monitor budgets for each restaurant.

   • Implement cost control measures and optimize resource allocation.

4. KPI Development & Monitoring:

   • Establish key performance indicators (KPIs) to measure success and areas for improvement.

   • Regularly review and report on KPIs to management.

   • Implement corrective actions based on KPI analysis.

5. Recruitment & Talent Management:

   • Recruit, train, and manage chefs and other key staff members.

   • Develop training programs to enhance staff skills and performance.

   • Foster a positive work environment and promote team collaboration.

6. Marketing & Customer Engagement:

   • Develop and execute marketing strategies to attract and retain customers.

   • Manage social media presence and promotional campaigns.

   • Engage with customers to gather feedback and improve service quality.

7. Relationship Management:

   • Build and maintain strong relationships with suppliers, partners, and stakeholders.

   • Negotiate contracts and agreements to benefit the business.

   • Represent the company at industry events and networking opportunities.

8. Compliance with Authorities' Requirements:

   • Ensure all restaurants adhere to Singapore Food Agency (SFA) regulations, including obtaining necessary licences and permits

   • Maintain compliance with health and safety standards, food hygiene regulations, and other relevant laws

   • Stay updated on changes in regulations and implement necessary adjustments to operations

Qualifications:

• Education: Diploma or Bachelor's degree in Business Administration, Marketing, or a related field

• Experience: Proven track record in business development within the F&B industry, preferably in Singapore

• Skills:

  • Strong analytical skills with the ability to interpret data and make strategic recommendations

  • Excellent leadership and team management abilities.

  • Effective communication and negotiation skills.

  • Proficiency in financial analysis and cost management.

Additional Requirements:

• Familiarity with Singapore's F&B regulations and market dynamics

• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

• Passion for the F&B industry and a commitment to delivering high-quality service

Marco Polo Hongkong Hotel

Job Description

Key Responsibilities:

• Lead and drive the transformation of the travel agency distribution from traditional partnership models to modern approaches that better align with the distribution evolvement  and behaviors of today's travelers.
• Ensure a smooth operation in the leisure/trade section of the sales team. Plan, supervise, and evaluate all activities of its team members, including Sales Managers, Assistant Sales Managers and coordinators.
• Establish and maintain strong relationships with travel agents, wholesalers, retail agents, and tour operators to drive leisure traffic for the hotels.
• Provide market intelligence on economic trends and competitor activities from the territories.
• Revenue driven and aggressive, able to identify new business opportunities and generate into business leads.
• Continuously updates and maintain a comprehensive client database.
• Work closely with management for preparing the departmental annual budget and goals.
• Develop and fulfill sales trips base on company annual budget guidelines for business generation. 
• Complete other duties as assigned.

Requirements:

• Degree or Diploma holder in Hospitality Management or related disciplines.
• A minimum of 8 years of solid experience in hotel sales and marketing, with at least 5 years in a managerial capacity.
• Strong communication, listening, and interpersonal skills. 
• Good command of spoken English and Putonghua.

PARKROYAL COLLECTION Pickering Singapore

Job Description

PARKROYAL COLLECTION Pickering, Singapore

Managed by Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering is a renowned, award-winning (World’s Leading Green City Hotel 2024) hotel featuring a unique garden-in-hotel concept and sustainable design. We offer 367 rooms and prioritize exceptional, efficient service.

About the Role:

Reporting to the Director of Catering and F&B Sales, the Catering Sales Manager will focus on expanding our wedding base, driving revenue growth. This role requires a proactive approach to business development, strong client relationship management, and effective collaboration with internal teams.

Responsibilities:

• Develop and execute quarterly sales action plans aligned with hotel business strategies to achieve assigned revenue targets within the wedding segment. This includes identifying and pursuing new business opportunities, conducting market analysis, and monitoring industry trends.
• Cultivate and maintain strong relationships through proactive outreach (site inspections, client entertainment etc), providing exceptional service, and addressing feedback promptly (within 24 hours).
• Manage the full sales cycle, from lead qualification to closing deals for weddings events including F&B and catering services. Prepare and present compelling proposals and presentations. Attend industry events as required.
• Prepare regular sales reports detailing sales volume, potential sales, and areas for client base expansion. Analyze sales data to identify trends and inform future strategies.
• Work closely with other sales team members, internal departments, and external stakeholders. Provide support during colleagues' absences.
• Maintain a thorough understanding of competitor hotels and market intelligence.

Requirements:

• Diploma in Hospitality Management (or relevant)
• 5+ years of sales experience; 2+ years in luxury hotel sales preferred.
• Proven track record of success in wedding and/or corporate sales.
• Excellent communication, interpersonal, negotiation, and presentation skills.
• Proficiency in Microsoft Office and hotel property management systems (Opera or Opera Cloud preferred).
• Ability to work independently, manage time effectively, and meet deadlines.
• Strong team player with a proactive and results-oriented approach.

Destination Group

Job Description

Job Title: Head of Reservations
Location: Radisson RED Phuket, Thailand

Position Overview

The Head of Reservations is responsible for overseeing the daily operations of the reservations department, ensuring efficient and accurate handling of all reservations. This role involves developing and implementing effective reservation strategies to maximize room occupancy and revenue, while maintaining high standards of guest service.

Key Responsibilities

Team Leadership & Development

• Lead, train, and mentor the reservations team to ensure high performance and professional development.

• Foster a positive and collaborative work environment that aligns with Radisson RED's brand values.

Reservation Management

• Oversee all aspects of the reservation process, including handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies.

• Ensure accuracy and efficiency in the reservation system, including cancellations and modifications.

Revenue Optimization

• Develop and implement strategies to maximize room revenue and occupancy levels, including setting pricing strategies and managing inventory.

• Collaborate with the Revenue Manager to monitor and analyze reservation data to identify trends and opportunities for improvement.

Distribution Channel Management

• Manage relationships with distribution partners, online travel agencies (OTAs), and global distribution systems (GDS), negotiating contracts and optimizing distribution channels.

• Monitor performance to increase market share and revenue.

Guest Experience Enhancement

• Collaborate with other hotel departments, including front office, sales, and marketing, to ensure a seamless and personalized guest experience from booking to check-out.

• Implement initiatives to enhance guest satisfaction and loyalty.

Reporting & Analytics

• Generate reports and analytics related to reservation performance, revenue metrics, and market trends.

• Provide insights and recommendations to senior management for strategic planning and decision-making.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Minimum of 3-5 years of experience in a reservations role, with at least 2 years in a managerial position.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Proficiency in reservation systems (Opera, etc.) and Microsoft Office Suite.

• Ability to analyze data and make strategic decisions.

• Exceptional organizational and multitasking abilities.

• A customer-focused mindset with a commitment to delivering high-quality service.

• Fluency in English; knowledge of additional languages is a plus.

Accor Asia Corporate Offices

Job Description

Company Description

An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.

Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.

Job Description

JOB SUMMARY

Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles Sentosa Singapore. The CDRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

REVENUE MANAGEMENT

• Lead strategic planning and collaborate with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fostering Revenue Management Culture within the revenue generating departments of the hotel and teaching RM concepts within the hotel.
• Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Create short- and long-term forecasts that yield the best decisions on pricing and yielding tactics.
• Participate in the annual budget process and produce long-term projections, as required.
• Participate actively in ownership conversations and presentations.
• Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Chair and prepare materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Direct and manage all channel distribution strategies. Evaluate new business opportunities related to booking channels.
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel, together with the Marketing team. Evaluate extranet enhancements.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversee content management in all electronic channels, liaising with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversee relationship with GRC and Distribution services teams.
• Maintain relationships with local market competitors to keep informed of trends and news.

RESERVATIONS

• Ensure smooth daily Reservation operations.
• Analyze key performance indicators including conversion, average call time, abandon rate, call quality and guest experience.
• Ensure high level of performance by the reservation team in delivering a delightful and seamless guest experience, including training and providing support for the team and liaising with operational teams.
• Maintain and optimize reservation systems with accurate tracking and delivery of rates to all distribution channels.

GENERAL MANAGEMENT

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
• Ensure all brand/operating standards and/or LQA are observed and targets achieved.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security/talent & culture team immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Degree/Diploma in Revenue Management or equivalent.
• Minimum 5 years of relevant revenue and/or reservations hospitality experience in a managerial appointment.

Additional Information

Your experience and skills include:

• Degree/Diploma in Revenue Management or equivalent.
• Minimum 5 years of relevant revenue and/or reservations hospitality experience in a managerial appointment.
• Strong business acumen, critical thinking and strategic decision-making skills.
• Strong human relations and influencing skills.
• Strong communications (verbal and written), planning and coordination skills.
• Ability to work independently and take initiative.
• Strong time management skills.
• Strong analytical skills and attention to detail.
• Strong working knowledge and technical skills in Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred.
• Highly organised and able to multi-task.

Ironwood Hotel

Job Description

Job Summary/Overview

As a Catering Manager, you will be responsible for planning and executing successful banquet events and external catering services. You will work closely with clients to customize catering solutions, manage event logistics, and ensure high-quality service while leading and training staff to uphold the highest service standards.


Join Us

Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: [Last Name, First Name - Position Desired]. Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page, Careers at Ironwood Hotel, for the latest positions for hire and the instructions on how to send your resumé / requirements.

 

Accor Asia Corporate Offices

Job Description

Company Description

An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.

Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.

Job Description

JOB SUMMARY

Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles Sentosa Singapore. The CDRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

REVENUE MANAGEMENT

• Lead strategic planning and collaborate with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fostering Revenue Management Culture within the revenue generating departments of the hotel and teaching RM concepts within the hotel.
• Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Create short- and long-term forecasts that yield the best decisions on pricing and yielding tactics.
• Participate in the annual budget process and produce long-term projections, as required.
• Participate actively in ownership conversations and presentations.
• Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Chair and prepare materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Direct and manage all channel distribution strategies. Evaluate new business opportunities related to booking channels.
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel, together with the Marketing team. Evaluate extranet enhancements.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversee content management in all electronic channels, liaising with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversee relationship with GRC and Distribution services teams.
• Maintain relationships with local market competitors to keep informed of trends and news.

RESERVATIONS

• Ensure smooth daily Reservation operations.
• Analyze key performance indicators including conversion, average call time, abandon rate, call quality and guest experience.
• Ensure high level of performance by the reservation team in delivering a delightful and seamless guest experience, including training and providing support for the team and liaising with operational teams.
• Maintain and optimize reservation systems with accurate tracking and delivery of rates to all distribution channels.

GENERAL MANAGEMENT

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
• Ensure all brand/operating standards and/or LQA are observed and targets achieved.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security/talent & culture team immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Qualifications

• Degree/Diploma in Revenue Management or equivalent.
• Minimum 5 years of relevant revenue and/or reservations hospitality experience in a managerial appointment.

Additional Information

Your experience and skills include:

• Degree/Diploma in Revenue Management or equivalent.
• Minimum 5 years of relevant revenue and/or reservations hospitality experience in a managerial appointment.
• Strong business acumen, critical thinking and strategic decision-making skills.
• Strong human relations and influencing skills.
• Strong communications (verbal and written), planning and coordination skills.
• Ability to work independently and take initiative.
• Strong time management skills.
• Strong analytical skills and attention to detail.
• Strong working knowledge and technical skills in Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred.
• Highly organised and able to multi-task.

Paradox Clarke Quay Pte. Ltd.

Job Description

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy and Planning:

• Collaborate with the Director of Sales to develop effective sales strategies, drive results, and support the team in identifying and capitalizing on opportunities to exceed both personal and team revenue goals.
• Review business pace, analyze market trends, assess competitor performance, and gather client feedback to adjust sales strategies and identify new business opportunities.
• Assist in the preparation of the annual sales plan, including setting sales targets and identifying key market segments to focus on.

Team Leadership and Development:

• Supervise the Sales team, ensuring that service standards and operational processes are consistently upheld.
• Assist in the training and development of junior sales staff, providing coaching and creating opportunities for skill enhancement to foster future organizational capability.
• Foster a culture of cooperation and trust among colleagues, supervisors, and teams across departments to achieve positive and cohesive results.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect new clients, manage incoming leads, and work diligently to close sales deals in line with revenue targets.
• Monitor short-term forecasts and hotel performance to identify periods of low occupancy and develop targeted strategies to fill gaps.
• Provide suggestions to regain lost accounts and implement special programs to increase productivity, occupancy, average rates, and overall revenue during challenging periods.
• Develop a prospect list targeting potential business from competitor hotels to increase business volume.
• Identify and source new business opportunities, including all revenue-generating areas to maximize overall hotel revenue.

Account Management:

• Review and analyze account portfolio regularly with sales team, presenting performance analysis and forward action plans to senior sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Collaborate closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and client satisfaction.
• Ensure that all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Attend trade shows, industry events, and networking opportunities to increase brand visibility and generate leads.
• Actively participate in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Coordinate the development of promotional materials with marketing team
• Ensure that all sales materials, presentations, and proposals reflect the hotel’s brand and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Market Analysis and Reporting:

• Conduct thorough research to identify market trends and opportunities for business growth.
• Assist in tracking and reporting on sales performance, client satisfaction, and key metrics.
• Understand competitors' strengths, weaknesses, and pricing strategies to maintain a competitive edge.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to keep the hotel ahead of the competition.

Budget and Financial Management:

• Monitor departmental expenses to ensure they remain within budget while maximizing revenue generation.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends.
• Provide feedback and suggestions for continuous improvement in sales processes.
• Ensure compliance with all hotel policies and procedures, as well as relevant legal and regulatory requirements.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.