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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

VIOLET OON INC PTE LTD

Welcome to Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Job Description

About the Role

We are looking for a hands-on and reliable Junior Sous Chef to support the overall kitchen operations at Bibik Violet. You will assist in supervising the kitchen team, ensuring smooth daily operations, and maintaining food quality and consistency in a fast-paced casual dining environment.

Key Responsibilities

• Assist in managing and supervising daily kitchen operations, including all kitchen staff and activities

• Support the Head Chef / Sous Chef in ensuring all duties are carried out according to company standards (equipment maintenance, stock handling, cleanliness, food quality, and daily setup)

• Report to Head Chef / Sous Chef on operational matters and team performance

• Be actively involved in day-to-day kitchen operations, including food preparation and service

• Ensure efficiency and proper cost control of kitchen operations, including monitoring expenses and stock usage

• Assist in stock ordering, stock take, and receiving of goods

• Support menu planning, promotions, and updating of recipe standards where required

• Guide and train junior kitchen staff to ensure consistency and skill development

• Conduct daily briefings and assist in team coordination during service

• Attend meetings with Head Chef / Management to review operations, discuss plans, and follow up on action items

• Monitor staff scheduling, attendance, and overtime where required

• Ensure all kitchen operations comply with food hygiene and safety regulations

• Maintain cleanliness, organisation, and readiness of all kitchen sections

• Adhere to all company policies and management instructions

Requirements

• Minimum 2–3 years of relevant kitchen experience, preferably in a supervisory role

• Experience in local cuisine / casual dining concepts preferred

• Strong leadership and team coordination skills

• Hands-on, responsible, and able to work in a fast-paced environment

• Good communication and organisational skills

• Willingness to learn and grow within the company

Employee Benefits

🍽️ Staff meals provided during shift
🏥 Medical reimbursement (up to $200/year for confirmed staff)
🎂 Birthday treats and gifts (up to $200)
💰 Performance bonuses and quarterly incentives
👔 Uniform reimbursement for confirmed staff
🚕 Night transport provided for late shifts
📈 Opportunities for promotion and internal transfer
🎓 Further education support and employee assistance programmes

AN OMAKASE PTE. LTD.

Job Description

Company Overview

ÀN Omakase Singapore is a Japanese restaurant offering a culinary journey that embraces darkness and peace.

Job Summary

We are seeking a skilled and passionate Sushi Chef to prepare high-quality sushi and support the team in delivering a refined Omakase dining experience.

Responsibilities

• Prepare sushi and sashimi using proper techniques to ensure authentic taste and elegant presentation
• Execute Omakase menu items accurately to maintain the restaurant’s culinary standards
• Cut, portion, and prepare fish and other ingredients to meet quality and freshness requirements
• Maintain consistency in taste, quality, and plating across all dishes served
• Clean and sanitize kitchen work areas to uphold food safety and hygiene standards
• Support inventory management by monitoring stock levels and assisting with stock control processes
• Collaborate with team members to ensure smooth kitchen operations in a fast-paced environment

Preferred competencies and qualifications

• Experience in sushi or Japanese cuisine
• Strong knife skills and knowledge of fish handling
• Passion for Omakase dining and attention to detail
• Ability to work effectively as part of a team with a positive attitude

0 COMPROMISE RECRUITMENT PTE. LTD.

Job Description

Responsibilities

1. Team Management

Supervise and support baristas.

Schedule shifts and manage staff performance.

2. Customer Service

Ensure excellent customer experience.

Handle complaints and resolve issues promptly.

3. Operations

Oversee daily coffee shop operations.

Maintain cleanliness and organization.

4. Quality Control

Ensure coffee and food quality meet standards.

Train staff on proper preparation techniques.

5. Inventory Management

Monitor stock levels and reorder supplies.

Minimize waste and manage costs.

6. Reporting

Prepare daily sales reports.

Track performance metrics and suggest improvements.

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : CHOO WEN XIN

EA Personnel No: R25147335

WORLDWIDE HOTELS PTE. LTD.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

Position Summary:
The Restaurant Supervisor plays a pivotal role in supporting the Restaurant Manager in daily outlet operations to ensure consistent service excellence, team alignment, and compliance with safety and quality standards. This role involves leading by example, mentoring front-line staff, managing shift responsibilities, and ensuring our brand values are lived and delivered daily.

Key Responsibilities:

• Supervise daily Front Of House (FOH) operations ensuring excellent customer service and operational standards.
• Conduct pre-shift briefings to communicate daily goals, promotions, and guest expectations (google reviews).
• Assist in training and onboarding of new FOH staff.
• Monitor food safety, hygiene, and cleanliness standards are upheld.
• Handle customer inquiries and resolve complaints effectively and empathetically.
• Support inventory checks/ ordering and ensure adequate stock for service.
• Perform cash handling duties including end-of-day reconciliation and deposits.
• Enforce adherence to all operational SOPs and brand guidelines.
• Escalate issues to the Restaurant Manager and collaborate on operational improvements.

Requirements:

• Minimum 2 years of experience in a supervisory role within the food & beverage industry.
• Strong interpersonal and communication skills.
• Basic understanding of POS systems and cash handling.
• Ability to lead, train and motivate a team.
• Comfortable to work on weekends, and public holidays.
• Demonstrated commitment to customer satisfaction and team support.

Carlton City Hotel (Singapore) Pte. Ltd.

Carlton City Hotel Singapore, Tanjong Pagar

Job Description

Job Responsibilities:

1. Greets guests and respond to guest inquiries and requests in a prompt and professional manner.

2. Supervises the service rendered and delivery of ordered items by F&B attendants is timely and consistent with Hotel’s standards.

3. Equips with updated knowledge of the Hotel’s products and services especially in the area of F&B offerings.

4. Resolves customers’ complaints during shift and logs all complaints in log book for further follow up actions.

5. Conducts shift briefings to ensure hotel activities and operational requirements are known to staff on duty.

6. Checks and maintains par stock for F&B supplies e.g. cutleries, dinnerware, glassware etc. for smooth operations.

7. Oversees the maintenance cycle for service equipment.

8. Reinforces personal hygiene standards practiced by staff.

9. Adheres to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

10. Handles other F&B duties as and when assigned by Assistant Manager / F&B Manager.

Requirements:

1. Relevant experience in a similar capacity.

2. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

3. Possesses strong problem solving and training abilities.

4. Possesses alcohol awareness certification and/or food service permit as required by local government agency.

YAGA SOLUTIONS PTE. LTD.

Job Description

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.
• Supervisor Requirements:
• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• Ability to keep a positive attitude in a fast-paced environment.

LUME ROOFTOP PTE. LTD.

Job Description

• Supervise daily floor operations to ensure smooth service and a welcoming dining experience for all guests.
• Coordinate and support the service team during operations to maintain efficiency, service quality, and a positive atmosphere.
• Ensure food and beverage service standards are consistently met according to company guidelines.
• Monitor cleanliness, organisation, and hygiene standards across the dining and service areas.
• Assist in managing stock levels, conducting inventory checks, and ensuring sufficient supplies for daily operations.
• Support opening and closing procedures to ensure the outlet is fully prepared for service.
• Provide guidance, leadership, and on-shift support to team members to maintain teamwork and service excellence.
• Engage with guests to ensure satisfaction, handle feedback professionally, and assist in resolving concerns promptly.
• Promote menu items, beverages, and ongoing specials to enhance the guest experience and support sales targets.
• Ensure all food safety, beverage handling, and hygiene regulations are strictly followed.
• Assist in training and onboarding new team members to maintain operational standards and team culture.

Requirements

• Friendly, upbeat, and service-focused personality
• Basic bartending knowledge is a plus
• Team player who thrives in a fast-paced environment
• Able to work shifts, weekends, and public holidays

Perks & Benefits

• Annual Leave, Medical Leave, Birthday Leave, and Public Holidays Off-in-Lieu
• Staff discounts at all outlets
• Transport claim after 11 PM shifts
• Staff meals provided

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are seeking a seasoned Food & Beverage Manager to oversee restaurants, bars, and function operations. You will lead a large team, drive revenue performance, and ensure the highest standards of service, quality, and guest satisfaction.

🔧 Key Responsibilities

• Lead and manage operations across restaurants, bars, and function rooms

• Drive sales strategies to achieve revenue and profitability targets

• Plan and execute marketing initiatives, promotions, and events

• Monitor financial performance and support budgeting, forecasting, and cost control

• Oversee manpower planning, staff scheduling, training, and performance management

• Maintain high standards of food quality, hygiene, and safety compliance

• Build strong guest relationships and manage feedback professionally

• Ensure smooth handling of reservations, events, and special requests

• Supervise administrative processes including inventory and equipment control

• Recruit, mentor, and develop team members

✅ Requirements

• Extensive experience in hotel or hospitality F&B operations

• Proven track record managing multiple outlets and large teams

• Strong leadership, business acumen, and operational expertise

• Experience in revenue management, cost control, and budgeting

• Excellent communication, interpersonal, and problem-solving skills

• Ability to work in a fast-paced, high-volume environment

• Willing to support operations beyond standard hours during events

• Proficiency in English; additional languages are an advantage for guest engagement, recruit, mentor, and develop team members

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Shenzhen DidaTravel Technology Co., Ltd.

Job Description

Key Responsibilities:

1. Strategic Partnership Management

① Develop and execute end-to-end partnership strategies for global hotel chains, including contract negotiations, revenue optimization, and product integration.

② Manage the full lifecycle of partnerships, from onboarding new chains to optimizing existing relationships, ensuring alignment with DIDA’s business goals.

③ Act as the primary point of contact for senior executives at partner organizations, driving strategic discussions and resolving complex issues.

2. Revenue Growth & Market Expansion

① Identify opportunities to increase market share and revenue through strategic initiatives, such as exclusive promotions, loyalty programs, and joint marketing campaigns.

② Analyze market trends, competitor activities, and customer behavior to recommend data-driven strategies that enhance partner performance and customer satisfaction.

③ Collaborate with the Product team to develop customized solutions (e.g., dynamic pricing, inventory management tools) that address partners’ unique challenges.

3. Cross-Functional Collaboration

① Work closely with Marketing, Operations, and Technology teams to deliver seamless partner experiences, including content optimization, campaign execution, and system integrations.

② Coordinate with regional teams to ensure localized strategies align with global objectives, particularly in key markets like APAC, Europe, and North America.

4. Performance Tracking & Reporting

① Monitor key performance indicators (KPIs) such as revenue growth, partner satisfaction, and market share, providing regular updates to senior management.

② Prepare and present quarterly business reviews (QBRs) to partners, highlighting achievements, challenges, and future opportunities.

5. Team Leadership & Management

① Lead and mentor a team of account managers and analysts to build and maintain long-term relationships with global hotel chain partners.

② Set clear performance objectives, monitor progress, and provide actionable feedback to ensure team accountability and growth.

③ Foster a culture of collaboration, innovation, and continuous improvement within the team.

Qualifications & Requirements:

1. Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master’s degree is preferred.

2. Minimum 8 years of experience in the hospitality industry, with at least 5 years in a leadership role managing global hotel chain partnerships (OTA, TMC, or hotel corporate experience is strongly preferred).

3. Strategic Thinking: Proven ability to develop and execute long-term partnership strategies that drive mutual value.

4. Data-Driven Decision Making: Proficiency in analyzing market data, financial metrics, and customer insights to inform strategy.

5. Cross-Cultural Communication: Exceptional interpersonal skills to navigate diverse international markets and build trust with stakeholders at all levels.

6. Project Management: Track record of delivering complex projects on time and within budget, leveraging tools like MS Project

7. Technology Savvy: Familiarity with GDS systems, CRM platforms (e.g., Salesforce), and hotel distribution channels (e.g., direct connect, XML).

8. Fluent in English and Mandarin (written and verbal), with the ability to communicate effectively in cross-cultural environments.

9. Willingness to travel internationally (up to 30% of the time) to meet partners and attend industry events.

10. Possesses high AI sensitivity, accustomed to an 'AI First' mindset, and capable of effectively integrating AI into daily workflows.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are looking for a capable and hands-on Assistant Executive Housekeeper to support the management of housekeeping operations. This role plays a key part in maintaining high cleanliness standards, managing teams, and ensuring smooth day-to-day operations across guest rooms and public areas.

🔧 Key Responsibilities

• Oversee housekeeping operations across guest floors, public areas, laundry, and linen rooms

• Lead daily briefings and regular team meetings to ensure operational alignment

• Manage guest feedback and resolve issues promptly and professionally

• Ensure compliance with hygiene, grooming, and service standards

• Supervise and guide housekeeping staff to maintain quality standards

• Coordinate closely with Front Office and Maintenance teams

• Support recruitment, training, and performance evaluation of team members

• Assist in budgeting, inventory management, and contract administration

• Ensure proper handling of lost & found items and department assets

• Support safety initiatives including fire warden duties and emergency preparedness

✅ Requirements

• Diploma or equivalent qualification

• Minimum 3–5 years of relevant experience in hotel housekeeping

• Prior supervisory or leadership experience is an advantage

• Strong organizational and team management skills

• Good communication and interpersonal abilities

• Able to work independently and in a team environment

• Able to start within short notice is an advantage

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary

The Sous Chef, Cold Kitchen (Garde Manger) is responsible for overseeing cold kitchen operations, ensuring consistency, quality, and efficiency across all outlets. This role supports the central production kitchen by managing the preparation of cold dishes, including salads, appetizers, cold cuts, dressings, and plated cold items. This role focuses on standardization, cost control, and compliance with food safety regulations while maintaining high presentation standards.

Key Responsibilities

Production & Operations Management

• Oversee daily cold kitchen operations to support multiple outlets and service points.

• Ensure consistency in recipes, taste, portioning, and presentation across all dishes.

• Plan and manage preparation schedules to meet operational demand and service timelines.

• Optimize workflow and manpower deployment to ensure efficiency during service and production.

Cold Kitchen Expertise (Garde Manger)

• Supervise the preparation of cold dishes, including salads, canapés, cold appetizers, dressings, sauces, and charcuterie.

• Ensure high standards in plating, freshness, and visual presentation.

• Standardize recipes, preparation methods, and portioning across all outlets.

• Support menu development and R&D initiatives for new cold dishes and seasonal offerings.

• Good understanding of global culinary trends and ingredients, with the ability to apply them in cold kitchen menu development and presentation.

Cost Control & Inventory Management

• Monitor food cost, wastage, and yield within the cold kitchen.

• Oversee procurement, inventory control, and proper storage of perishable items.

• Ensure effective stock rotation (FIFO) and minimize spoilage.

Compliance & Food Safety

• Ensure strict adherence to HACCP, SFA regulations, and food safety standards.

• Maintain cleanliness, hygiene, and audit readiness within the cold kitchen.

• Conduct regular checks on food quality, storage temperatures, and sanitation practices.

Team Leadership & Development

• Lead and manage cold kitchen staff, ensuring smooth daily operations.

• Train and develop team members on cold kitchen techniques, plating standards, and SOPs.

• Foster teamwork, discipline, and accountability within the team.

Requirements

• Certificate or Diploma in Culinary Arts or equivalent.

• Minimum 5–7 years of experience in Western cuisine, with strong exposure to cold kitchen / garde manger operations.

• Experience in hotel, integrated resort, or high-volume multi-outlet environments preferred.

• Strong knowledge of cold food preparation, plating, and presentation standards.

• Experience in production planning and kitchen workflow optimization.

• Strong knowledge of HACCP and food safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Western Cuisine is responsible for leading the day-to-day operations of the Western kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurants, production kitchen and banquet operation, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the Western kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

• Lead the preparation and execution of Western cuisine offerings, including à la carte, buffet, banquet, and in-room dining menus.

• Ensure efficient coordination between kitchen sections to support seamless service during peak periods.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

• Ensure proper handling, storage, and rotation of all food products in accordance with HACCP guidelines.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implement initiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

• Review purchasing requirements and work closely with suppliers to ensure quality and cost efficiency.

Menu Development & Innovation

• Develop and enhance Western cuisine menus, including contemporary, classic, and seasonal offerings.

• Collaborate with stakeholders to create promotions, special menus, and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Introduce new techniques, ingredients, and presentation styles to continuously elevate the guest dining experience.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Support succession planning and talent development within the kitchen team.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Western cuisine experience, with at least 2–3 years in a leadership role (Chef de Cuisine / Senior Sous Chef).

• Strong experience in high-volume hotel, integrated resort, or multi-outlet environments preferred.

• Experience in contemporary Western, grill, steakhouse, Italian, or European cuisine is highly advantageous.

• Strong understanding of large-scale production and service operations across multiple outlets.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Chinese Cuisine is responsible for leading the day-to-day operations of the kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurant and in-room dining operations, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implementinitiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

Menu Development & Innovation

• Develop and enhance Chinese and Cantonese cuisine menus, regional specialties, and premium offerings.

• Collaborate with stakeholders to create seasonal promotions and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Chinese cuisine experience, with at least 2–3 years in a leadership role.

• Strong experience in high-volume 5-Star hotel, integrated resort, or multi-outlet environments preferred.

• Expertise in Cantonese cuisine and/or other regional Chinese cuisines is highly advantageous.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Marriott International

Job Description

NASEEM PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

NASEEM PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

AL-FATTHAH RESTAURANT PTE. LTD.

Job Description

ROLE & RESPONSIBILITIES

• Takes care of daily food preparation and duties assigned to meet the standard and the quality set by the company.
• Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Coordinates daily tasks with team members
• Assist to supervise line cook or commis, as required.
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are always of the highest quality.
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follow good preservation standards for proper handling of all food products at right temperature.
• Check expiry dates and proper storage of food items in the section.

• Takes care of daily food preparation and duties assigned to meet the standard and the quality set by the company.
• Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Coordinates daily tasks with team members
• Assist to supervise line cook or commis, as required.
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are always of the highest quality.
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follow good preservation standards for proper handling of all food products at right temperature.
• Check expiry dates and proper storage of food items in the section.

Hotel Mandarine Regency

Job Description

Director of Food & Beverage

Mandarin Oriental, Bangkok is looking for a Director of Food & Beverage to join our Food & Beverage Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at Mandarin Oriental, Bangkok within the Food & Beverage Department, the Director of Food & Beverage is responsible for the overall coaching, planning, motivation, and coordination management of all Food and Beverage activities, including identifying marketing opportunities. The reports are directly to the Deputy General Manager.

Responsibilities:

• Plan and direct the functions of the F&B Department.
• Clearly describe, assign and delegate responsibility and authority to the various sub-departments.
• Lead the development, implementation, and oversight of operational scheduling for all restaurants, bars and facilities, driving sustainable profitability and consistently high service quality.
• Direct and oversee chefs and restaurant managers in the creation of attractive menus (including merchandise) designed to attract a predetermined customer market.
• Implement effective control of food, beverage, HACCP compliances and labor costs among all sub-departments.
• Budget and forecast department needs.

As Director of Food & Beverage, we expect you to have:

• At least 5 years’ experience in a luxury establishment in a similar role.
• Excellent organisational and interpersonal skills.
• Strong HACCP knowledge.
• Ability to handle challenging tasks and situations.
• Timeline focused and organized.
• Positive and motivated to take the department to the next level.
• Detail oriented.
• Experience in handling high volumes of Banqueting and Catering events would be advantageous.
• Fluency in English is required. Proficiency in Thai or other languages relevant to the market would be beneficial.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance
• Hotel Gym

We’re Fans. Are you?

Hilton Hotel

Job Description

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

World Residence Natural Beach Resort Co. Ltd.

Job Description

Hotel name: The Aiyapura Koh Chang

Job Description (Sales Manager) Responsibilities

• Achieve or exceed revenue targets for assigned accounts.

• Use knowledge of customer trends to shape sales plans.

• Carry out sales campaigns focused on accounts, products, and revenue goals.

• Support MICE by re-booking existing customers during events, based on account allocation and sales targets.

• Keep Salesforce (CRM) updated with accurate pipeline, sales activities, and customer details.

• Share customer insights and marketing information with the team.

• Ensure smooth handover of sales information and customer requirements to event teams.

• Maintain agreed contract rates with travel agents.

  Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field.

• 1–2 years of sales or telesales experience.

• Confident, proactive, pleasant, and able to work under pressure.

• Self-motivated, sales-driven, able to work independently and in a team.

• Passionate about sales and committed to achieving personal targets.

• Fluent in English (speaking and writing), able to proofread sales materials and promo􏰀onal content.

  • Strong interpersonal, negotiation, and presentation skills.

  • Able to work in a hybrid model (office + work from home).

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

Amari Vogue Krabi

Job Description

Key Responsibilities:

• Manage daily operations of the Reservations department

• Supervise and train reservation agents to ensure service excellence

• Monitor room inventory, availability, and rate accuracy across all channels

• Coordinate closely with Revenue Management and Front Office teams

• Ensure all bookings are handled accurately and in a timely manner

• Analyze booking trends and prepare reports/forecasts

• Optimize occupancy and revenue through effective inventory control

• Handle group bookings, special requests, and VIP reservations

• Ensure proper use of reservation systems (e.g., PMS, CRS, OTA extranets)

• Resolve guest or agent concerns related to reservations

• Maintain strong relationships with travel agents and corporate clients

Amari Vogue Krabi

Job Description

1. Lead and manage the sales team to achieve revenue goals and KPIs

2. Develop and implement sales strategies and action plans

3. Manage key accounts across Corporate, MICE, Leisure, and Travel Agents

4. Identify and secure new business opportunities

5. Conduct client meetings, site inspections, and contract negotiations

6. Monitor market trends, competitor activities, and pricing strategies

7. Collaborate closely with Revenue, Marketing, and Operations teams

8. Prepare and present sales reports, forecasts, and performance analysis to management

9. Ensure all sales activities align with company policies and brand standards

10. Act as the main person in charge of the Sales function

Destination Hospitality Management

Job Description

Overview

We are seeking an experienced and commercially driven General Manager to lead the overall operations of our hospitality business. This role is responsible for driving profitability, operational excellence, guest satisfaction, and team performance while ensuring alignment with the company’s strategic objectives.

Key Responsibilities

• Lead and oversee all day-to-day operations across departments (Rooms, F&B, Events, Sales & Marketing, Finance, HR)

• Drive revenue growth and profitability through strategic planning, budgeting, and performance management

• Ensure exceptional guest experience and maintain high service standards across all touchpoints

• Develop and implement business strategies aligned with company goals and market positioning

• Monitor financial performance, including P&L, cost control, forecasting, and KPI tracking

• Lead, mentor, and develop department heads and management teams

• Ensure compliance with local regulations, health & safety standards, and brand guidelines

• Build and maintain relationships with key stakeholders, partners, and suppliers

• Identify market trends and opportunities to enhance competitiveness and brand presence

• Oversee pre-opening, rebranding, or expansion projects (if applicable)

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)

• Minimum 8–12 years of experience in hospitality, with at least 3–5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations)

• Strong financial acumen with proven experience managing budgets and driving profitability

• Excellent leadership, communication, and interpersonal skills

• Strong understanding of the local market and hospitality trends

• Experience in managing multi-department operations within hotels, resorts, or hospitality groups

• Ability to thrive in a fast-paced, dynamic environment

Key Competencies

• Strategic Thinking & Execution

• Leadership & People Management

• Commercial & Financial Acumen

• Guest Experience Focus

• Problem Solving & Decision Making

• Stakeholder Management

What We Offer

• Competitive salary and performance-based incentives

• Leadership role within a growing hospitality group

• Career development and progression opportunities

• Dynamic and collaborative work environment

Destination Hospitality Management

Job Description

Overview

We are seeking a results-driven Hotel Manager to oversee daily operations and ensure exceptional guest experiences. This role supports the General Manager in driving operational efficiency, service excellence, and financial performance across all departments.

Key Responsibilities

• Oversee daily hotel operations across Rooms, Front Office, Housekeeping, and F&B

• Ensure high levels of guest satisfaction and handle escalated guest concerns

• Monitor and improve service standards in line with brand expectations

• Support revenue management strategies to maximize occupancy and ADR

• Manage departmental budgets, cost control, and operational efficiency

• Lead, train, and supervise department heads and operational teams

• Ensure compliance with health, safety, and local regulatory requirements

• Coordinate with Sales & Marketing to support promotions and occupancy targets

• Prepare operational reports and performance analysis for senior management

• Assist in implementing SOPs and continuous improvement initiatives

Requirements

• Bachelor’s degree in Hospitality Management or related field

• 5–10 years of experience in hotel operations, with at least 2–3 years in a managerial role

• Strong understanding of front office, housekeeping, and F&B operations

• Good financial and operational management skills

• Excellent leadership, communication, and problem-solving abilities

• Experience working with international hotel brands is a plus

• Ability to work flexible hours, including weekends and holidays

Key Competencies

• Operational Excellence

• Guest Experience Management

• Team Leadership

• Problem Solving

• Attention to Detail

• Time Management

What We Offer

• Competitive salary and benefits

• Career growth opportunities within a hospitality group

• Dynamic and supportive work environment

Wing Tai Properties Estate Management Limited

Wing Tai Properties (Stock Code: 369) has been listed in Hong Kong since 1991. Our diversified property portfolio comprises quality residential, commercial, industrial, serviced apartments and boutique hotel projects. The Group believes in the long term growth of Asia. Our position as a premium developer continues to strengthen as we build on our experience in our on-going expansion.

Job Description

Responsibilities:

• Assist in the overall day-to-day operation of a sizable Multi-purpose Activities Hall

• Handle enquiries and provide excellent services to customers

• Duties include counter service, facilities booking and checking and assisting in organizing recreational activities / events

• Perform other duties assigned by Manager

• Conduct regular facility checking and ensure facilities are well-prepared and properly setup

• Carry out administration work
  

Requirements:

• DSE or above or qualification equivalent to Qualifications Framework Level 3

• Holder of Certificate / Diploma in Recreation / Sports is preferable

• Holder of standard first aid certificate recognized by HKSAR

• Minimum 3 years of solid customer service experience

• Experience in event management and sport activity coordination with third party

• Good command in both written and spoken English and Chinese

• Excellent time management, good interpersonal and communication skills

• Able to work independently under pressure

• Work Location: Central

• Shift work on Sundays and Public Holidays will be required

• Immediately available is preferred

  
  

We offer attractive remuneration package commensurate with experience and qualifications. Please send your full resume with current and expected salary, availability and contact telephone number to:

Human Resources & Administration Department

Wing Tai Properties Estate Management Limited
8/F., AXA Tower, Landmark East, 100 How Ming Street, Kwun Tong, Kowloon
OR by confidential fax to 2739 7876 OR Simply to click “APPLY NOW”.

For more Company’s information, please visit our website at www.wingtaiproperties.com [link removed](Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.)

Epicurean Management Limited

Founded in 1991, Epicurean Group is one of the leading hospitality groups in Hong Kong that owns and operates a diversified portfolio of food and beverage outlets in Hong Kong and China. With over 30 iconic restaurants and bars that are the preferred dining

Job Description

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service

• Ensure high standard of food quality, presentation and service are maintained        

• Collaborate closely with the Kitchen Team to ensure alignment on menu offerings and dining experiences

• Regularly report to management with relevant reports to illustrate on-going progress and give recommendation to fortify business growth

• Lead, supervise and train the team to deliver high performance and ensure the achievement of sales targets, KPIs and operation efficiency

• Develop and maintain the client relationships with existing clientele and explore any prospective customers to excel the business performance in event and catering

• Monitor the food hygiene and safety to reach a compliance of the statutory requirement as well as internal control and compliance

• Ensure all controllable expenses are kept within budget and forecast figures

• Maintain equipment in good repair and all venues in perfect conditions

• Perform any other restaurant duties as assigned by the Company

Requirements

• At least 5 years similar working experience in Western Cuisine

• Pleasant, outgoing and passionate to work in the hospitality industry

• Strong leadership, team building, interpersonal skills and problem-solving abilities

• Good management skills with a positive mindset, detailed service and customer driven

• Self-motivated, aggressive and has a strong sense of responsibility

• Proficient in MS Office while Word and Excel are a must

• Fluent in written and spoken English and Chinese

Attractive remuneration and fringe benefits will be offered to the right candidates. Interested parties, please provide availability, current and expected salary by clicking "Apply Now"

We are an equal-opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the group. Unsuccessful applications will be destroyed after 6 months.

Hotel Alexandra Resources Limited

Hotel Alexandra is the newest line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong Island. A design-led hotel exquisitely designed melding timeless Victorian elegance and modern concepts. The hotel features 840 rooms and suites, enchanting dining outlets, a well-appointed fitness centre, an outdoor swimming pool, 3 customizable meeting rooms and an impeccable Grand Ballroom, where every detail is tailored to ensure a memorable stay in Hong Kong. Just a few steps from MTR Fortress Hill Station Exit B with easy access to Victoria Harbour waterfront, Victoria Park and the bustling shopping district of Causeway Bay.

Job Description

Job Responsibilities:

• Develop a comprehensive marketing plan for the hotel that responds to the hotel’s revenue objectives

• Implement marketing strategies to achieve budgeted revenue for the department as well as to capture larger market share

• Monitor the production of different accounts to evaluate our rate structures and seasonal promotions for different clienteles

• Closely monitor the offers and performance of our competitors and to be innovative in product selling/packaging

• Strong background in proactive corporate solicitation, corporate account management and MICE

Job Requirements:

• Degrees or Diploma in Hospitality Management will be an advantage

• 8 years relevant experience

• Mature, independent and presentable

• Good personality, professional selling skills

• Good communication, interpersonal skills and management skills

Application Details

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click 'Apply Now'. 

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Parkview Hotel Services Ltd

About Hong Kong Parkview

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Confidential Fax No. 28123490

Email: recruit@hongkongparkview.com

(All data collected will be used for recruitment purpose only)

www.hongkongparkview.com

AL AJEEFA PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Kong Meng San Phor Kark See Monastery

Our Story

Job Description

🧍🏻‍♀️🧍🏻‍♂️ Your Role:

• Support F&B daily operations including the operations of restaurant

• Handle table arrangement setup works in the dining hall for monastery events and activities

• Deliver F&B services in accordance with the departmental standards

• Assist in F&B inventory management

• Address customer feedback and resolve issues promptly and professionally

• Ensure F&B team maintain good standards of personal appearance and hygiene

• Assist Team Lead in constantly improving F&B work processes and practices to ensure effectiveness and efficiency

• Support administrative tasks when required (e.g. purchasing order, invoice processing etc.)

• Comply with workplace safety and health guidelines

📚 What You Bring:

• Qualification: Min. GCE N-Level

• Year(s) of Experience: 1 year of relevant work experience

• Language(s): Bilingual in English and Mandarin to communicate with both English and Mandarin-speaking stakeholders

• Required Knowledge/Skill(s): Basic computer knowledge, Effective communication and interpersonal skills, Ability to multi-task, Attention to details, Knowledge of handling Point of Sale (POS) system

• Able to work on weekend(s), public holiday(s)and irregular working hour(s)

• A team player with a positive attitude and able to adapt to a fast-paced environment

• Possess Food Safety Level 1 certificate will be of advantage

ALI DELIVERY SERVICES PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

ALI DELIVERY SERVICES PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Grand Park City Hall

Park Hotel Group aims to be a world-renowned brand in hospitality. We have hotel properties in Singapore, Hong Kong and China, with expansion plan into the Asia Pacific region. If you share our vision and possess the drive to excel, we would like you to join us.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.

• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.

• Coordinate, plan and prepare work and vacation schedule for the Front Office team in the absence of the Assistant Front Office Manager.

• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.

• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.

• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation and that guests’ complaints are handled with tact and diplomacy.

• Review arrival list for all arrivals, taking note of VIPs and those with special requests.

• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.

• Ensure complete guest database are obtained.

• Prepare relevant reports for distribution to all departments.

• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.

• Ensure keys in their custody are issued only to authorized personnel.

• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.

• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.

• Initiate correspondence regarding enquiries, reservations, and complaints.

• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.

• Knowledgeable on emergency procedures as part of a first response team.

• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience as a Guest Services Manager / Duty Manager in a hotel.

• Outgoing, meticulous and service-oriented.

• Knowledge of Opera system is an added advantage.

Gaia Chinese Culinary Pte Ltd

Job Description

Job Summary

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager.

** Available shifts: 10.30am - 3.30pm or 5pm - 10pm

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service

• Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently

• Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant

• Make reservations via phone or email and promptly respond to guest inquiries

• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service

• Maintain guest profiles and history, noting special occasions and requests

• Escort guests to their table and provide recommendation and information proactively

• Upsell special promotions and events to guests

• Adhere to the compliance of sanitation and safety regulations

Job Requirements:

• 1 year of relevant experience

• Well-groomed, clean, and professional appearance

• strong customer service skills with a passion for creating memorable experiences

Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.

• Handle complaints.

• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.

• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.

• Utilize interpersonal and communication skills to lead, influence and encourage others

• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.

• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.

• Coordinate activities with other hotel departments.

• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.

• Ensure the timely completion of performance appraisals.

• Function in place of the Front Office Manager in his/her absence.

• Be knowledgeable of policies regarding emergency procedures and security concerns.

• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.

• Be professional, responsible and mature in conduct and behavior.

• Be understanding of, encouraging to and friendly with all co-workers.

• Be self-motivated and use time wisely.

• Maintain open line of communication with each department.

• Communicate pertinent information.

• Respond positively to new ideas.

• Openly accept critical/developmental feedback.

• Report to work on time.

• Give adequate notice if going to miss work.

• Be available to work a flexible schedule to include weekends and holidays.

• Maintain effective communication through the use of meetings, log books and bulletins.

• Be available to help other departments in emergency situations.

• Perform other assignments as directed by the General Manger.

• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its services and facilities.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:  

• Attend to guest's requests and complaints

• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology

• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs

• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager

• Uphold FLHSS procedures within the division

• Uphold grooming standards

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Attend scheduled meetings

• Perform any other duties as assigned by Superior

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department

• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc

• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention

• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments

• Check VIP rooms and their special requests

• Check all public areas and colleague areas for any irregularities and cleanliness

• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary

• Check daily event order and ensure that the necessary signboards and arrangements are done

• Ensuring IT equipment at the reception and lobby are functioning well

• Log all complaints/irregularities for Management reference

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Constantly check appearance, grooming of uniform colleagues

• To conduct physical room checks for remaining departures beyond 1600 hours

• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies

• Ensure all lights in the public areas are lit at the appropriate time

• Ensure the sky signs are fully lit at 1900hrs

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis

• Extend assistance in all areas especially operations

• Attend Rooms Division update weekly

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Attend to any medical assistance not limited to guest but to colleagues as well

• Take charge during emergency until General Manager and Hotel Manager arrives

• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

• Willingness to work shifts, weekends, and public holidays

• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Guest Services

The Assistant Manager, Guest Services plays a key role in delivering exceptional arrival and departure experiences. This position ensures operational excellence at the lobby and driveway, upholds luxury brand standards, and leads the Guest Services team in creating memorable and personalized guest journeys.

Summary of Responsibilities:

• Ensure strategic manpower deployment to support daily operations, peak periods, and high-profile events while maintaining productivity and service excellence.

• Oversee and coordinate all group arrivals, departures, and movements, ensuring seamless execution and attention to detail.

• Lead the management of driveway operations and traffic flow, particularly during large-scale events, VIP movements, and peak check-in/check-out periods.

• Collaborate closely with Convention Services and event organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.

• Prepare and review rosters to balance operational efficiency, colleague wellbeing, and cost control.

• Personally oversee the arrival, rooming, and departure of VIP and key guests, ensuring all preferences and special arrangements are executed to perfection.

• Conduct regular service audits to ensure compliance with brand standards, luxury service expectations, and operational procedures.

• Lead, coach, and inspire the Guest Services team through structured training, performance monitoring, and continuous development.

• Proactively manage guest feedback, requests, and complaints, ensuring timely resolution and effective service recovery.

• Respond decisively to emergency situations, ensuring guest and colleague safety at all times.

Qualifications:

• Tertiary education in Hospitality Management or a related discipline, with relevant hotel operations experience.

• Minimum 2 years of supervisory experience within the hospitality or service industry.

• Proficient in written and spoken English; knowledge of a second language is an advantage.

• Working knowledge of Opera PMS and related hotel systems interfaced with PABX and other operational platforms.

• Strong understanding of Bell Services, Concierge, and Valet operations.

• Familiarity with delivery processes and operational service systems (e.g., SSM/RSM or equivalent platforms).

• Demonstrated leadership qualities with the ability to motivate and guide a team.

• Proactive mindset with a passion for continuously enhancing the guest experience.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

W SINGAPORE SENTOSA COVE

W was born from the mix of eclectic cultures and vibrant energy of New York City. Today, W takes that 24/7 vigour worldwide, bringing the best of music, fashion, design and fuel to stunning destinations around the globe.

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

SGE EMPLOYMENT AGENCY

Job Description

• Assist company and location manager to manage coffeeshop and operational duties on site
• Monitor and report on hygiene issues of site
• Positive attitude with a strong sense of communication with customer, tenant and management
• Able to perform shift work and work schedule that may fall on weekend and public holiday
• Work closely with the managers to lead staff
• Ensure smooth operation of outlet

MR.K TASTY HOT PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Private Advertiser

Job Description

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, and performance of The Pod Boutique Capsule Hotel. Reporting directly to the Director, this role oversees all departments to ensure exceptional guest experiences, strong financial performance, regulatory compliance, and alignment with the brand’s vision and values.

The HM will provide strategic direction while being hands-on in daily operations, fostering a positive team culture and driving continuous improvement across the hotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping, Maintenance and Administration.

• Ensure smooth day-to-day operations while maintaining high service standards and brand consistency.     

• Act as the primary representative of the hotel with owners, authorities, partners, and vendors.

Guest Experience

• Ensure a consistently high level of guest satisfaction and service excellence.

• Handle escalated guest feedback, complaints, and service recovery professionally and promptly.

• Drive initiatives to enhance guest experience, online reviews, and brand reputation.

Financial& Business Performance

• Prepare and manage annual budgets, forecasts, and operating plans.     

• Prepare monthly report on guest statistics and revenue comparison

• Monitor revenue, expenses, and profitability; implement cost-control measures where necessary.

• Analyze performance reports (occupancy, ADR, RevPAR) and take corrective actions.

Sales, Marketing & Revenue Management

• Work closely with sales and OTA partners to maximize occupancy and revenue.

• Manage all of the hotel’s social media platforms

• Implement marketing strategies for the hotel

• Develop and execute rates, promotions, and distribution strategies.

• Monitor market trends and competitor activity.

People Management

• Recruit, train, coach, and develop department heads and team members.

• Build a strong, motivated, and service-oriented team culture.

• Conduct performance reviews, manpower planning, and discipline in accordance with company policies and Singapore labor laws.

Compliance & Risk Management

• Ensure full compliance with regulatory requirements (URA, STB, SCDF, MOM, NEA, etc.).

• Maintain safety, security, and hygiene standards across the property.

• Oversee licensing, audits, inspections, and SOP implementation.

Facilities & Asset Management

Ensure proper upkeep of the hotel’s facilities, rooms, and equipment.
Plan and oversee preventive maintenance and refurbishment works where required.
Manage contracts with suppliers and service providers.

Job Requirements

• Minimum 5–8 years of hospitality experience, with at least 2–3 years in a senior management or Hotel Manager role.

• Experience in boutique, lifestyle, capsule, or budget hotels is highly preferred.

• Strong leadership, people management, and communication skills.

• Solid understanding of hotel financials, revenue management, and operational KPIs.

• Knowledge of Singapore hospitality regulations and licensing requirements.

• Hands-on, adaptable, and comfortable working in a fast-paced environment.

• Excellent problem-solving and decision-making skills.

• Proficient in hotel systems (PMS, OTA platforms, reporting tools).

Inter Island Manpower Pte Ltd

Job Description

Job Description

• Receive training and perform duties in various sections of company’s operations such as Service Department, Supporting Function Department etc.

• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.

• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training.

• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

• Provide support as needed in various departments.

Job Requirements

• Candidate must possess at least Bachelor's Degree in any field.

• Applicants with relevant working experience in the related field will be advantage, however applicants without relevant working experience also welcome to apply as full training will be provided.

• 5days work per week

Benefits

• Paid annual leave and sick leave.

• Meals provided.

• Monthly incentives

• Staff insurance

• other benefits

Registration number: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)
Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

• Prepare ingredients, including chopping vegetables, cutting meat, and assembling other food items according to our recipes and portion guidelines.

• Execute cooking techniques such as grilling, frying, baking, sautéing, and roasting to prepare a wide range of dishes with precision and consistency.

• Ensure that each dish leaving the kitchen meets our quality standards regarding taste, presentation, and portion size.

• Monitor food quality and freshness, making sure to adhere to all food safety and hygiene standards.

• Assist in maintaining kitchen inventory levels by tracking stock and informing the chef or supervisor when supplies are running low.

• Keep the kitchen and cooking utensils clean and sanitized, following established cleaning schedules and practices.

• Work closely with the kitchen team to coordinate food preparation activities, ensure efficient service, and maintain a positive and productive kitchen environment.

• Comply with all food safety regulations and guidelines, including proper handling of food and storage.

HALDI & MEXICANA PTE. LTD.

Job Description

Haleem Chef – Duties and Responsibilities

A Haleem Chef specializes in preparing traditional slow-cooked dishes such as haleem, ensuring authenticity, consistency, and high-quality taste standards.

Key Responsibilities

• Prepare traditional haleem and related dishes using authentic recipes, spices, and cooking techniques.

• Manage slow-cooking processes (long-hour simmering, blending, and consistency control) to achieve the desired texture and flavor.

• Select and prepare ingredients, including meats, lentils, wheat, and spices, ensuring freshness and quality.

• Monitor cooking temperatures and timing to maintain food safety and consistency.

• Maintain consistency in taste and presentation across all servings.

• Develop and refine recipes based on customer preferences and seasonal demand (e.g., Ramadan specials).

• Ensure proper portion control and minimize food wastage.

• Maintain hygiene and food safety standards in compliance with local regulations.

• Coordinate with kitchen staff for smooth preparation and timely service.

• Manage inventory for haleem ingredients and coordinate with suppliers.

• Train junior kitchen staff on preparation techniques and kitchen discipline.

• Maintain cleanliness and organization of the cooking area and equipment.

• Support menu development and special promotions involving traditional dishes.

Core Skills Required

• Expertise in traditional haleem preparation

• Knowledge of spices and slow-cooking techniques

• Time management and consistency control

• Food safety and hygiene standards

• Teamwork and kitchen coordination

Kebab Chef – Duties and Responsibilities

A Kebab Chef specializes in preparing a wide variety of kebabs, ensuring authentic flavors, proper marination, and high-quality grilling techniques.

Key Responsibilities

• Prepare and cook a variety of kebabs (e.g., seekh kebab, chicken tikka, malai kebab, tandoori items) using traditional methods.

• Marinate meats and ingredients with appropriate spices to ensure flavor and tenderness.

• Operate grills, tandoors, and skewers safely and efficiently.

• Monitor cooking times and temperatures to ensure food is cooked to perfection.

• Ensure consistency in taste, texture, and presentation.

• Maintain high standards of hygiene and food safety in the kitchen.

• Assist in menu planning and introduction of new kebab varieties.

• Control portion sizes and reduce wastage to maintain cost efficiency.

• Manage stock levels of meat, spices, and other ingredients.

• Coordinate with other kitchen staff to ensure smooth service during peak hours.

• Ensure proper cleaning and maintenance of grills, tandoor, and kitchen equipment.

• Train junior staff in grilling and preparation techniques.

• Support promotional activities and special menu events.

AN OMAKASE PTE. LTD.

Job Description

Company Overview

ÀN Omakase Singapore is a Japanese restaurant offering a culinary journey that embraces darkness and peace.

Job Summary

We are seeking a skilled and passionate Sushi Chef to prepare high-quality sushi and support the team in delivering a refined Omakase dining experience.

Responsibilities

• Prepare sushi and sashimi using proper techniques to ensure authentic taste and elegant presentation
• Execute Omakase menu items accurately to maintain the restaurant’s culinary standards
• Cut, portion, and prepare fish and other ingredients to meet quality and freshness requirements
• Maintain consistency in taste, quality, and plating across all dishes served
• Clean and sanitize kitchen work areas to uphold food safety and hygiene standards
• Support inventory management by monitoring stock levels and assisting with stock control processes
• Collaborate with team members to ensure smooth kitchen operations in a fast-paced environment

Preferred competencies and qualifications

• Experience in sushi or Japanese cuisine
• Strong knife skills and knowledge of fish handling
• Passion for Omakase dining and attention to detail
• Ability to work effectively as part of a team with a positive attitude

MR.K TASTY HOT PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).