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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

DEMETER SPECIALITIES PTE. LTD.

Job Description

Company Overview

IHCL and its subsidiaries offer warm Indian hospitality and world-class service through iconic brands like Taj, SeleQtions, Vivanta, Ginger, and amã Stays & Trails. Bombay Brasserie Singapore brings this legacy of Indian cuisine and hospitality to Singapore.

Job Summary

You will prepare and cook Indian cuisine dishes, ensuring quality and hygiene standards in a high-end restaurant environment.

Responsibilities

• Prepare and cook Indian cuisine dishes using hands-on skills to meet restaurant quality standards
• Apply basic hygiene and food safety practices in compliance with Singapore Food Agency (SFA) regulations
• Maintain cleanliness and organization of the kitchen workspace to support safe food preparation
• Collaborate with kitchen and service teams to ensure timely and accurate food delivery
• Adapt cooking techniques to meet the standards of a hotel or high-end Indian restaurant environment

Preferred competencies and qualifications

• Experience working in hotels or high-end Indian restaurants

DEMETER SPECIALITIES PTE. LTD.

Job Description

Company Overview

IHCL and its subsidiaries offer warm Indian hospitality and world-class service through iconic brands like Taj, SeleQtions, Vivanta, Ginger, Claridges, Brij, TajSATS and amã Stays & Trails. IHCL has entered Singapore with Bombay Brasserie, known for its legacy in Indian cuisine and hospitality.

Job Summary

Oversee restaurant operations to deliver exceptional fine dining experiences, ensuring smooth coordination between service and kitchen teams while maintaining high standards and guest satisfaction.

Responsibilities

• Manage and oversee all restaurant operations to ensure efficient and seamless service delivery
• Apply thorough knowledge of beverages to support bar operations and enhance guest offerings
• Perform duties across all restaurant areas, including the bar, to maintain operational flexibility and support
• Implement and uphold fine dining service standards to ensure consistent quality and guest satisfaction
• Create memorable guest experiences by effectively liaising with kitchen staff to coordinate timely and accurate service

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Assistant Front Office Manager supports the Director of Rooms and Guest Services in overseeing the daily operations of the Front Office, ensuring a seamless and elevated arrival and departure experience for all guests.

This role plays a key part in supervising the Front Office team, maintaining service standards and ensuring operational efficiency. The Assistant Front Office Manager is responsible for delivering exceptional guest experiences, managing team performance and supporting the overall Rooms Division strategy.

The role also contributes to pre-opening preparations, including team training, system setup and development of operational procedures.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Assistant Front Office Manager are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Support the Director of Rooms and Guest Services in managing daily Front Office operations including reception, guest services and concierge functions.

• Supervise the Front Office team during shifts to ensure smooth and efficient operations.

• Ensure all guests receive a warm, professional and seamless arrival and departure experience.

• Handle guest enquiries, requests and complaints promptly and effectively.

• Maintain a strong presence in the lobby to engage with guests and support the team.

• Ensure adherence to service standards and operational procedures.

• Undertake any other duties or tasks deemed reasonable by the Director of Rooms and Guest Services.

GUEST EXPERIENCE & OPERATIONS

• Deliver a high level of personalised guest service in line with NoMad standards.

• Monitor guest feedback and implement improvements where necessary.

• Support VIP arrivals, special requests and guest recognition initiatives.

• Ensure smooth coordination between Front Office, Housekeeping and other departments.

• Oversee room allocation, check-in/check-out processes and guest flow management.

LEADERSHIP AND MANAGEMENT

• Supervise, train and support Front Office team members.

• Conduct on-the-job training and coaching to ensure service excellence.

• Assist in scheduling, staffing and performance management.

• Promote teamwork, communication and a positive working environment.

• Support recruitment and onboarding of Front Office team members.

FINANCIAL PERFORMANCE & ADMINISTRATION

• Support revenue optimisation through effective room allocation and upselling initiatives.

• Monitor cash handling procedures and ensure accuracy in transactions.

• Assist in managing departmental expenses and operational efficiency.

• Ensure accurate reporting and documentation of Front Office activities.

SYSTEMS & PROCEDURES

• Ensure proper use of property management systems (PMS) and Front Office tools.

• Support system setup, testing and training during pre-opening.

• Maintain accurate guest profiles and data integrity.

• Ensure compliance with operational procedures and brand standards.

COMPLIANCE & SAFETY

• Ensure compliance with hotel policies, procedures and regulatory requirements.

• Maintain security and confidentiality of guest information.

• Support safety and emergency procedures as required.

• Ensure proper handling of guest data and payment information.

EXPECTATIONS:

The Assistant Front Office Manager is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with guests and colleagues.

• Always adhere to company policies and procedures, including service and compliance standards.

• Demonstrate strong leadership and accountability in daily operations.

• Foster clear communication within the team and across departments.

• Exhibit strong guest engagement and problem-solving skills.

• Champion company values and foster a collaborative and service-driven culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management or a related field.

• Minimum 4–6 years of experience in Front Office operations, with at least 1–2 years in a supervisory role.

• Strong knowledge of Front Office procedures and guest service standards.

• Experience in hotel property management systems (PMS).

• Strong leadership, communication and interpersonal skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Strong problem-solving and decision-making capabilities.

• Passion for hospitality and guest experience.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Assistant Restaurant Manager supports the Restaurant General Manager in overseeing the daily operations of the restaurant, ensuring exceptional service standards, operational efficiency and a memorable guest experience.

Reporting to the Restaurant General Manager, this role plays a key part in supervising the service team, maintaining quality and consistency, and supporting the overall performance of the restaurant. The Assistant Restaurant Manager leads by example on the floor, ensuring that service delivery reflects the NoMad brand and that guests receive a warm, engaging and seamless dining experience.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Assistant Restaurant Manager are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Support the Restaurant General Manager in managing daily restaurant operations.

• Supervise the service team during service to ensure smooth and efficient operations.

• Maintain a strong presence on the floor to engage with guests and lead service excellence.

• Ensure all guests receive attentive, personalised and professional service.

• Handle guest feedback, concerns and service recovery promptly and effectively.

• Ensure adherence to service standards, procedures and brand expectations.

• Undertake any other duties or tasks deemed reasonable by the Restaurant General Manager.

GUEST EXPERIENCE & OPERATIONS

• Deliver a high level of hospitality that reflects the NoMad identity and service philosophy.

• Monitor guest satisfaction and implement improvements where required.

• Support VIP service, special occasions and personalised guest experiences.

• Ensure seamless coordination between service, kitchen and bar teams.

• Oversee table management, reservations flow and service pacing.

LEADERSHIP AND MANAGEMENT

• Supervise, train and develop restaurant team members.

• Provide on-the-job coaching to ensure service consistency and product knowledge.

• Assist in staff scheduling, shift planning and manpower allocation.

• Foster a positive, professional and collaborative working environment.

• Support recruitment, onboarding and performance management of team members.

FINANCIAL PERFORMANCE & OPERATIONS

• Support revenue generation through upselling and guest engagement.

• Assist in monitoring labour costs and operational efficiency.

• Ensure proper handling of billing, cash control and POS procedures.

• Support cost control initiatives, including minimising wastage and improving productivity.

• Assist in achieving financial targets set for the restaurant.

COMPLIANCE & SAFETY

• Ensure compliance with hygiene, food safety and sanitation standards.

• Support adherence to local regulations and licensing requirements.

• Maintain cleanliness and organisation of the restaurant.

• Ensure all equipment and service areas are properly maintained.

EXPECTATIONS:

The Assistant Restaurant Manager is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with guests and colleagues.

• Always adhere to company policies and procedures, including service and compliance standards.

• Demonstrate strong leadership, accountability and attention to detail.

• Foster clear communication within the team and across departments.

• Exhibit strong guest engagement and service recovery skills.

• Champion company values and foster a collaborative and service-driven culture.

QUALIFICATIONS

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 4–6 years of experience in restaurant operations, with at least 1–2 years in a supervisory role.

• Strong knowledge of service standards, restaurant operations and guest engagement.

• Experience in upscale or lifestyle dining environments is preferred.

• Strong leadership, communication and interpersonal skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Strong problem-solving and decision-making capabilities.

• Passion for hospitality and guest experience.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sous Chef – Western Cuisine supports the Chef De Cuisine in overseeing the daily operations of the Western kitchen, ensuring the highest standards of food quality, consistency and presentation.

This role is responsible for supervising kitchen operations, supporting menu execution and leading the culinary team in delivering exceptional dining experiences. The Sous Chef plays a key role in maintaining operational efficiency, food safety standards and team performance while contributing to the overall culinary direction of the hotel.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sous Chef – Western Cuisine are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Support the Chef De Cuisine.in managing the daily operations of the Western kitchen.

• Supervise food preparation and service to ensure consistency, quality and presentation standards are met.

• Ensure all dishes are prepared according to standard recipes and specifications.

• Maintain a strong presence in the kitchen during service to guide and support the team.

• Monitor food quality and ensure timely delivery during service periods.

• Assist in planning and organising kitchen operations for efficiency and productivity.

• Undertake any other duties or tasks deemed reasonable by the Chef De Cuisine.

MENU EXECUTION & DEVELOPMENT

• Support the execution of Western cuisine menus across all outlets.

• Assist in menu development, recipe testing and refinement.

• Ensure proper portion control and standardisation of recipes.

• Contribute ideas for new dishes, seasonal menus and special promotions.

• Work closely with the pastry, banquets and other kitchen teams for consistency.

LEADERSHIP AND MANAGEMENT

• Supervise and guide kitchen team members, ensuring high performance and teamwork.

• Provide training, coaching and support to junior chefs.

• Assist in staff scheduling and allocation of duties.

• Promote discipline, cleanliness and professionalism in the kitchen.

• Support performance management and team development initiatives.

COST CONTROL & OPERATIONS

• Monitor food cost, portion control and wastage.

• Assist in inventory management, ordering and stock control.

• Work closely with Purchasing and Cost Control to ensure efficient procurement.

• Ensure optimal use of ingredients and minimise waste.

• Support adherence to budget and financial targets.

FOOD SAFETY & COMPLIANCE

• Ensure compliance with food safety, hygiene and sanitation standards.

• Maintain a clean and organised kitchen environment.

• Ensure proper storage, handling and labelling of food products.

• Comply with local regulations and company policies related to food safety.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Ensure all dishes reflect the quality, creativity and standards of NoMad.

• Support the delivery of a consistent and memorable dining experience.

• Maintain attention to detail in presentation and flavour.

• Contribute to the overall culinary identity of the hotel.

EXPECTATIONS:

The Sous Chef – Western Cuisine is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including food safety and hygiene standards.

• Demonstrate strong leadership, organisation and attention to detail.

• Foster teamwork and effective communication within the kitchen.

• Exhibit reliability and accountability in kitchen operations.

• Champion company values and foster a collaborative working culture.

QUALIFICATIONS

• Diploma or Degree in Culinary Arts or a related field.

• Minimum 5–8 years of experience in Western cuisine, with at least 2–3 years in a supervisory role.

• Strong knowledge of Western cooking techniques, ingredients and presentation standards.

• Experience in hotel or upscale restaurant environments is preferred.

• Strong leadership and team management skills.

• Knowledge of food safety and hygiene standards.

• Ability to work in a fast-paced and high-pressure environment.

• Passion for culinary excellence and innovation.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sales Manager – Rooms is responsible for driving room revenue through proactive sales efforts, account management and market development.

Reporting to the Director of Sales, this role focuses on identifying and securing business across key segments including corporate, leisure and travel trade. The Sales Manager plays a key role in building strong client relationships, increasing market share and positioning the hotel within the competitive landscape.

Working closely with Revenue Management and the wider commercial team, the role ensures that sales strategies are aligned with pricing, demand and overall business objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Manager – Rooms are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Proactively identify, develop and secure room business across corporate, leisure and travel trade segments.

• Manage and grow a portfolio of accounts with a focus on room revenue generation.

• Conduct sales calls, site inspections and client meetings to promote the hotel’s room product.

• Respond to enquiries related to room bookings, corporate contracts and group room requests.

• Prepare proposals, contracts and rate agreements in line with hotel policies.

• Represent the hotel at trade shows, networking events and sales missions.

• Undertake any other duties or tasks deemed reasonable by the Director of Sales.

ACCOUNT MANAGEMENT

• Build and maintain strong relationships with corporate clients, travel agents, wholesalers and key partners.

• Develop account plans to grow production and maximise room nights.

• Monitor account performance and identify opportunities for growth.

• Ensure all client interactions reflect the brand standards and service philosophy of NoMad.

• Maintain accurate records of account activity and production.

SALES STRATEGY & PERFORMANCE

• Support the implementation of the hotel’s rooms sales strategy to achieve revenue targets.

• Work closely with Revenue Management to optimise pricing, availability and segmentation.

• Monitor market trends, competitor activities and demand patterns.

• Contribute to sales forecasting and pipeline management.

• Track individual performance against room night production and revenue targets.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue teams to ensure smooth handling of room bookings.

• Coordinate with Events and F&B teams where group business includes additional components.

• Collaborate with Marketing & Communications on campaigns targeting room sales.

• Ensure clear and accurate communication between clients and internal teams.

ADMINISTRATION & REPORTING

• Maintain accurate records in the CRM system, including account details and sales activities.

• Prepare regular sales reports, account production reports and pipeline updates.

• Track leads, conversions and room revenue performance.

• Ensure all documentation is completed accurately and in a timely manner.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Represent NoMad Singapore with professionalism and confidence in all client interactions.

• Ensure a seamless and positive experience throughout the sales journey.

• Build long-term relationships that drive repeat room business.

• Uphold the brand standards and positioning of NoMad.

EXPECTATIONS:

The Sales Manager – Rooms is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including commercial and pricing guidelines.

• Demonstrate strong sales drive, accountability and ownership of room revenue targets.

• Foster clear communication across departments and with clients.

• Exhibit strong relationship-building and negotiation skills.

• Champion company values and foster a collaborative and results-driven working culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management, Business Administration or a related field.

• Minimum 3–5 years of experience in hotel sales with a focus on room sales or corporate accounts.

• Strong understanding of room revenue drivers, segmentation and market dynamics.

• Experience managing corporate, leisure or travel trade accounts.

• Strong communication, negotiation and interpersonal skills.

• Ability to work independently and manage multiple priorities.

• Familiarity with CRM systems and revenue management concepts.

• Proactive, results-oriented and customer-focused mindset.

Copthorne King's Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Benefits:

• Flexible Benefit

• Birthday Leave

• Special staff rates for F&B and Accommodation under MHR portfolio

• Staff meals provided
  

Roles & Responsibilities

• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.

• Review work processes for possible improvements and efficiency

• Handles all guest complaints/feedback in a professional manner

• Follow up on guest complaints efficiently and take corrective action

• Provides on-site support to guests' needs and queries

• Oversee and supervises guests arrivals and departures with the front office team

• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests

• Ensures all reception and cashiering procedures are performed in accordance with established standards

• Works closely with other operational departments to provide seamless and consistent guest service

• Train new and existing staff to ensure consistency in service delivery

• To coordinate guests and staff during an emergency evacuation

• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guest

• Performs any other job tasks assigned by the Front Office Manager
  

Requirements

• At least 3-5 years of relevant working experience in a similar capacity

• Good knowledge on PMS Opera

• Strong problem solving and analytical skills

• Excellent communications skills

• Customer service oriented and able to handle challenging situations professionally

• Ability to perform under pressure in a fast-paced environment

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Housekeeping Manager holds an essential position responsible for upholding the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This role demands exceptional management skills in staff supervision, maintenance of grooming standards, resolution of guest concerns, and interdepartmental collaboration to ensure optimal operational efficiency.

Key Responsibilities:

• Provide authoritative leadership and strategic motivation to the housekeeping team, implementing fair and consistent practices in staff scheduling, attendance management, and disciplinary actions.

• Rigorously monitor and enforce cleanliness standards in all areas, addressing guest feedback with utmost professionalism and urgency.

• Meticulously prepare and submit weekly schedules, comprehensive monthly reports, and precise annual departmental budgets.

• Exercise stringent control over the department's Profit & Loss (P&L), ensuring adherence to budget constraints, while providing accurate three-month projections and full-year forecasts as required.

• Actively participate in crucial interdepartmental meetings, effectively communicating and implementing new policies or procedures.

• Implement and oversee a rigorous system for cost-effective stock and linen management.

• Conduct thorough analyses and provide well-researched recommendations for operational improvements to enhance service quality, increase revenue, and reduce costs.

This role demands exemplary leadership skills, unwavering attention to detail, advanced financial acumen, and an uncompromising commitment to maintaining the hotel's brand standards.

Requirements:

• Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerial role

• Bachelor's Degree or Diploma in Hospitality Management or a related field

• Experience working in a multi-cultural environment

• Proven leadership and interpersonal skills with the ability to motivate and manage a team

• Strong organizational abilities and the capability to work independently 

• Bilingual preferred (English and Mandarin) to effectively communicate with Mandarin-speaking clients.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

OCD Hands Pte. Ltd.

Job Description

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned.

Pentagon Group Pte. Ltd.

The Pentagon Group is a privately-owned food & beverage company in Singapore that operates bars and restaurants. Run by an experienced and passionate team about F&B and business, the result is dining experiences made of unique taste and hospitality to remember by.

Job Description

Our company is currently looking for an Assistant Bar Manager to join our team of passionate and talented individuals in operating an European Bar and Restaurant, at 30 Cosford Road.

The candidate will report to and work closely with the Operations Manager to develop and prepare innovative beverages. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Assistant Bar Manager

Requirements:

• Excellent knowledge of all beverage products.
• Exceptional customer service and excellent interpersonal skills.
• Passionate interest in all things beverage.
• Experienced in fast pace environment preferred
• At least 3 years experience in related field.
• Must be able to work 5.5 day shift work including weekends and public holidays.

Responsibilities:

• Assist in the preparation, creation and development of beverage menu.
• Create and prepare alcoholic and non-alcoholic beverages to help pair drinks with our food
• Ensure a smooth and efficient bar with exceptional hospitality and service to our customers.
• Follow company policies, procedures and service standards.
• Ensure safety and sanitation of the bar
• Daily stock ordering and monitoring
• Keep track of social media performance
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas and assist our marketing department with A&P

Le Jardin Fort Canning

Job Description

Junior Sous Chef – Le Jardin (Fleursophy Group)

About Us

Set within the lush greenery of Fort Canning Park, Le Jardin is a nature-inspired dining destination by Fleursophy Group. Rooted in modern European cuisine, we focus on refined flavours, thoughtful presentation, and a warm, inviting dining experience.

Job Description

We are looking for a passionate and driven Junior Sous Chef to support our kitchen leadership in delivering high-quality dishes and maintaining strong operational standards.

Key Responsibilities:

• Assist the Head Chef and Sous Chef in daily kitchen operations
• Supervise and guide junior kitchen team members to ensure consistency and efficiency
• Ensure all dishes are prepared to the restaurant’s standards in taste, presentation, and portioning
• Maintain high standards of food hygiene, cleanliness, and safety at all times
• Support inventory management, ordering, and cost control
• Assist in menu execution and contribute ideas for seasonal updates and improvements
• Ensure smooth coordination between kitchen and front-of-house team
• Step in to lead service when required

Job Requirements

• Minimum 2–4 years of relevant kitchen experience, preferably in Western/European cuisine
• Prior experience in a supervisory or senior CDP role is preferred
• Strong understanding of kitchen operations, food safety, and hygiene standards
• Good leadership skills with the ability to train and motivate a team
• Positive attitude, disciplined, and able to work in a fast-paced environment
• Passion for cooking, attention to detail, and willingness to learn
• Able to work weekends and public holidays

Why Join Us

• Opportunity to grow within a multi-concept F&B group
• Work in a beautiful, nature-inspired environment
• Exposure to modern European cuisine and creative menu development
• Supportive team culture with strong emphasis on people and development

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Job Description

• To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section.
• To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
• To ensure maximum room utilization when monitoring room allotments
• To handle all correspondence promptly and prepare statistical data when required.
• Taking over the daily task if the Reservations Sales Manager is absent due to some reason.

Requirements

• At least 2 years of prior experience
• Independent
• Good communications skills
• Able to work on shifts
• Prior experience with Opera is an added advantage

Sodexo Singapore Pte Ltd

Founded in 1966 in Marseilles, France, Sodexo is the number 1 French-based employer globally. With 425,000 employees in 80 countries, our array of opportunities is as diverse as our workforce. From facilities engineering to food service management, construction to energy management, medical equipment maintenance to patient care, wellness and nutrition to sustainable practices, Sodexo delivers an integrated suite of innovative services to our consumers. Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.

Job Description

Working Location : Pioneer
Working Hours : Mondays to Fridays, 6am to 3.30pm

Head Chef in Corporate office staff cafeteria settings

Job Summary:

 Manages the back of house operation, including menu planning, cost control, administration, communication (all levels), manpower planning, hygiene, and safety management. 

Key Responsibilities: 

·    Responsible for the overall daily food production and back of house operations.

·    Maintain and enhance manpower management by daily effective communication.

·    Ensure that quality and wholesome food is served in the facility.

·    Plan and execute monthly rotating menus and special food promotion with the Unit Manager.

·    Manage daily customer feedback concerning services provided through effective communication and effective customer service management.

·    Liaise and produce for banquet events of the day/ week with F&B Coordinator/Supervisor.

·    Ensure that all areas of services provided are maintained at the required in-house and corporate standards.

·    Assist in coordinating activities from the head office during official visits from other related departments i.e. Purchasing, HR, Finance, Business Development and SEQ Department.

·    Submit weekly and monthly financial/ administration reports to the Unit Manager.

·    Submit all HR related documentation to Unit Manager concerning employment, termination, leave application, timecards, manpower costs etc. from back of house operations.

·    Attend weekly service meetings to improve and enhance service level.

·    Evaluate and administer manpower plans, employee training & development.

·    Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

·    Maintain and improve hygiene and safety standards of both front of house and back of house operations.

·    Perform all other duties common assigned to by both the client and management of Sodexo Singapore.

JAI RAJA'S KITCHEN PTE. LTD.

Job Description

Sales Assistant Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Ability to multitask and work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ability to work under pressure.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in coordination with the security department.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree or Diploma in Hospitality Management or other relevant qualification

• Minimum 4 years’ related experience in a similar capacity

• Oral and written fluency in English. Fluency in another language is an advantage

• Commitment to work rotating shifts, weekends and public holidays.

• Well-groomed with excellent interpersonal and communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members

• Meticulous with strong attention to details with good follow-up

Ciclo Hong Kong

Job Description

About the role

Ciclo Hong Kong, a fusion restaurant in the Causeway Bay, is seeking a passionate and experienced Head Chef to join our talented culinary team. This is a full-time position.

What you'll be doing

1. Prepare and cook a variety of high-quality dishes following established recipes and standards

2. Collaborate with the the team to develop new menu items and refine existing recipes

3. Assist with inventory management and ordering of necessary supplie

4. Maintain a clean and organized kitchen environment

5. Mentor and train junior kitchen staff, as needed

What we're looking for

1. Minimum 3 years' experience as a Chef in a high-quality restaurant or hotel kitchen

2. Strong technical cooking skills and knowledge of a variety of cuisine styles

3. Ability to work well under pressure and in a fast-paced environment

About us

Ciclo Hong Kong is a renowned restaurant in the heart of the Causeway Bay Wan Chai District, known for our exceptional fusion cuisine and commitment to quality. With a focus on using fresh, locally sourced ingredients, we offer a diverse menu that celebrates the flavours of Hong Kong and beyond.

If you're a passionate and skilled Chef who thrives in a dynamic, fast-paced environment, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Assistant Banquet Operations Manager, you will be responsible for the following duties: 

• To communicate with respective Event Management Manager / Executive in order to fully understand guests’ requirements. 

• To ensure guest needs and guest expectations are met by providing an efficient and professional service

• Handles guest’s complaints politely, promptly and professionally, communicates with duty manager, senior F&B management and Events Management timely. For all guest service complaints a SIR report needs to be raised. 

• To guide the operations, in order to ensure that guest satisfaction is monitored and where appropriate, rectified throughout the guest experience 

• To ensure that all function rooms are set up in accordance to the Banquet Event Order. 

• Engage with the meeting organizers to ensure that all pre-requested, including last minute requests are handled appropriately.

• To coordinate relevant function details as well as guests’ requirement, delegate duties to subordinates and ensure guests’ requirements are being met.  

• Responsible for the smooth running of functions and achieve high level of guests’ satisfaction. 

• Supervise subordinates and ensure that they carry out their responsibilities. 

• Provide positive coaching, guidance and on-the-job and group training for subordinates as well as casual labour. 

• Decisive and solve problem using best judgment in the absence of Immediate Supervisor.

• Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized.

As Assistant Banquet Operations Manager, we expect from you:

• Minimum 2 years of related experience (5-day work week)

• Able to work rotating shifts and on weekends

• Able to work in a standing position for up to 8 hours

• Able to reach, bend, stoop and frequent lift up to 15kg or more; and occasionally lift/move 25kg

• Ability to multi-task
  

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

Manpower Singapore

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale.

Job Description

Job Responsibilities
Support Senior Chefs

• Assist the Head Chef in running daily pastry and bakery operations.

Food Quality & Standards

• Follow standard recipes and presentation guidelines.
• Ensure portion control and consistency in taste and appearance.

Cost & Resource Management

• Monitor food and labor costs.
• Control maintenance and energy usage in the pastry kitchen.

Training & Development

• Train and mentor Chef de Partie and Commis chefs.
• Promote hygiene, safety, and kitchen standards.

Operational Efficiency

• Maintain smooth workflow in line with corporate SOPs.
• Prevent accidents and ensure energy conservation.

Requirements

• Min. 5 years in pastry/bakery, with supervisory exposure.
• Good knowledge of pastry techniques, food safety, and kitchen management.
• Culinary diploma or equivalent is plus.
• Leadership, communication, and ability to work under pressure.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager (Lounge / Front Office)

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs

• Planning of VIP arrivals and departures and ensuring operational efficiency

• Develop and maintain strong guest relationships to ensure guest loyalty

• Handle guest issues when needed

• Meet, greet, rooming and service of all VIP guests

• Plan and review rosters to ensure productivity goals are met

• Ensure LQA service standards are in practice as set by the hotel at all times

• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards

Qualifications:

• Minimum GCE “A” Level, University Degree Preferred

• Minimum 4 years of luxury hotel experience, preferably in Front Office

• Good decision making skills

• Knowledge of Opera System and other related sub-systesm interfaceed to the PABX and/or the hotel’s computer system

• Proven ability to guide and coach team members

• Responsive to continuous challenges and open to making changes to achieve targeted results

• Posses drive, initiative and must be able to work independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Select Group Pte Ltd

Select Group has been the leading food service provider to people from all walks of life in Singapore for more than 30 years.

Job Description

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

Responsibilities:

Business Operations

•     Assist Outlet Manager in the overall management of the outlet

•     Coordinate daily roster and supervise attendance

•     Supervise and coordinate, pre-meal meeting conducted with staff daily

•     Project and order daily required supplies

•     Provide co-ordination and services for both kitchen and service.

•     Provide suggestions or develop new SOP to improve on operation.

People Management

•     In-charge of recruitment, selection and training of new hires

•     Monitor and manage the staff performance including punctuality, customer service and food quality

•     In-charge of overall supervision of the outlet/restaurant

•     Facilitate innovation and lead staff to implement change

Customer Service

•     Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

•     Ensure and maintain service quality and professional etiquette

•     Customer feedback management

Adhering to Quality and Standards

•     Examine food and beverage preparation

•     Ensure quality control for food and service

Requirements:

•     At least 2 years of relevant experience in F&B restaurants

•     Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent

•     Willing to be involved in hands on operations

Courtyard by Marriott Singapore Novena

The Courtyard by Marriott, opening third quarter 2017 will be the first Courtyard-branded property by Marriott International in Singapore.

Job Description

JOB SUMMARY

Duties and Responsibilities

• The Duty Manager is the representative of Senior Management. 

• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott. 

• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions. 

• Recognising department’s top performers

• Establishing guest satisfaction and to be able to strengthen business relationships with guests

• Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Other Functions                                                                                                                       

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format. 

• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.

• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook. 

• Effectively use the results of Duty Manager’s Logbook and all other guest feedback mediums to improve product and service delivery.

• Develop and implement action plans based on results from the feedbacks given by associates 

• To champion upsell and Marriott Rewards campaign

• To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaign

JOB SPECIFICATION 

Educational /Academic Requirements: High School, Diploma or Equivalent College/University degree 

Experience field: Preferably 2-3 years experience in similar

Specific Knowledge & Skills Required: Opera

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.                                

Flavorworks Singapore Pte Ltd

Job Description

About the role

We are seeking a talented Pastry Junior Sous Chef to join our dynamic team at Flavorworks Singapore Pte Ltd, located in the vibrant Orchard Central Region. As a full-time Pastry Junior Sous Chef, you will be responsible for overseeing the day-to-day operations of our pastry kitchen, ensuring the highest standards of quality and creativity in our desserts and baked goods.

What you'll be doing

1. Assist the Pastry Chef in managing the pastry team and overseeing the production of a wide range of desserts and baked goods

2. Develop and implement innovative recipes, concepts and presentation styles to enhance the overall dining experience

3. Ensure that all pastry items meet the company's quality standards and customer expectations

4. Maintain strict control over inventory, budgets and kitchen operations

5. Provide hands-on training and mentorship to the pastry team to continuously improve their skills and efficiency

6. Collaborate with the culinary team to create harmonious menus and plating presentations

7. Adhere to all food safety and hygiene regulations

What we're looking for

1. Minimum 3-5 years of experience as a Pastry Junior Sous Chef or in a similar role within a reputable restaurant, hotel or catering establishment

2. Formal culinary training and education, with a strong foundation in pastry and baking techniques

3. Excellent attention to detail and ability to work under pressure to meet deadlines

4. Demonstrated creativity and flair in dessert and pastry development

5. Strong leadership and team management skills to motivate and develop your team

6. Proficient in using various kitchen equipment and tools

7. Flexible and adaptable to changes in the industry and customer preferences

What we offer

At Flavorworks Singapore Pte Ltd, we value our employees and strive to provide a supportive and rewarding work environment.

About us

Flavorworks Singapore Pte Ltd is a leading hospitality group that operates a diverse portfolio of award-winning restaurants and cafes across the city. We are known for our commitment to culinary excellence, innovative menu offerings and exceptional customer service. Join our talented team and be a part of our continued success in the industry.

Looking for team members who are Singaporeans or Permanent Resident only.

If you are excited about this opportunity and believe you have the skills and experience to excel as our Pastry Junior Sous Chef, we encourage you to apply now.

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Duty Manager assists the Front Office Manager to supervise the day-to-day operations of the Concierge service, Bell service and Front Desk Reception.

Our Expectations:

• Oversee and is responsible for the pre arrival, arrival, and post arrival of room guest.

• Attend to guests' request and queries promptly and professionally.  Handle all guests’ feedback with tact and diplomacy.

• Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service. 

• Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.

• Conduct audit on core functions and practices to ensure that all quality standards are compile.

• Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task.

• Prepare reports and daily logs, highlighting key operational issues to Management.

• Induct and train all new Associates in their respective areas of work

• Identify training needs and work closely with Learning & Development Manager to identify training opportunities.

We are looking for a go-getter with a guest-oriented personality and have at least 2 years of experience in a similar capacity in the hospitality industry. Candidates who possess more experience may be considered for the Senior Duty Manager position.  You must be nimble and be able to think on your feet while managing conflicts and guests' feedback and requests.  If you have an eye for detail and is excellent with time keeping and multi-tasking coupled with good working knowledge of OPERA Cloud, write in to us to have a chat!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL PRIVATE LIMITED

An established Heritage Hotel located at one of Singapore's most prestigious addresses, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join us.

Reporting to the Executive Assistant Manager - F&B, your job responsibilities include, but not limited to:

Primary Responsibilities

• Responsible for the management of all financial and operational aspects of our Specialty Restaurant in accordance with the Hotel standards.

• Inspect the service area daily to ensure hygiene of these areas. Ensure that all materials and equipment follow departmental standards.

• Prepare daily/weekly cover/revenue forecast.

• Review the sales revenue for previous day and resolve any discrepancies with Accounts. Tracks revenue against budget.

• Conduct pre-shift meetings/role calls with staff and disseminate all information pertinent to the day’s business and customer feedback.

• Handle guests’ complaints as satisfactorily as possible.

• Promote positive guest relations at all times.

Prepare monthly reports:

(a) Analysis and explanation on monthly results

(b) Compilation of guest comments and feedback.

Maintain complete knowledge of:

(a) Micros and Manual system procedures.
(b) Daily house count arrivals/departures, VIPs.
(c) Scheduled in-house group activities, locations and times.
(d) Correct maintenance and use of equipment.
(e) All department policies/service procedures.

Secondary Responsibilities

• Familiarize with all hotel services/features and local attractions/activities to assist with any guests’ enquiries.

• Conduct marketing research on competitors for analysis.

• Communicate effectively with the kitchen and other key departments.

• Ensure that staff adhere to the dress code and are well groomed.

• Review the reservation book, pre-assigns designated tables and follows up on all special requests.

• Ensure that there are sufficient copies of menus, wine list and beverage list available and are in good condition for each meal period.

• Identify the training needs of the restaurant. Develop training programs for staff and trainees together with the L&D department. Evaluate training results.

• Conduct daily quality check on the conditions of flowers.

• Perform any other duties as may be assigned from time to time by the Management.

Requirements:

• Diploma in Business Management / Hospitality Management or equivalent.

• Minimum 2 to 3 years’ experience in the role of Manager in-charge of a Specialty Restaurant in the hotel industry.

• Possess good leadership and communication skills.

• Able to commence work within short notice would be advantageous.

Please be informed that only shortlisted candidates will be notified.

For more information, please visit www.goodwoodparkhotel.com

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

• To manage the daily operations of the F&B Outlet.

• To supervise and implement standards of service to maintain the highest standard and quality during operations.

• Provide training to the service team and ensure complying to sequence and standards for banquet/ outlet service.

• Conduct staff briefing and roll calls to provide information on promotions, events, VIPs, etc.

• Ensure sufficient supplies in the area and ensure all equipment is well-maintained.

• To participate in performance development review of department staff and provide feedback on respective performance, to guide and improve the performance.

• Any other ad hoc tasks assigned by the Restaurant & Bar Manager and Director of F&B.  

Requirements

• At least 2 years of experience in a similar capacity.

• Good communication skills and interpersonal skills.

• Strong leadership skills.

SATS Ltd.

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

Job Description

• Sign-on bonus of $5,000  

• Shift work is required for this position

Oversee day-to-day lounge operations during assigned shifts, ensuring close liaison with Management on all matters pertaining to smooth operations.

Liaise with airport authorities and Ground Handling Authorities (GHA)s. 

Attend to investigations and complaints raised by Ground Handler and/or customers.

Ensure the team offer stellar customer service and provide a memorable hospitality for guests.

Ensure compliance with airport regulations and safety protocols.

Ensure cleanliness and hygiene standards.

Handle enquiries and complaints promptly, efficiently and professionally. 

Administrative duties, including rostering and duty assignments.  

Any other duties as assigned in the course of work.

FRENZ BISTRO PTE. LTD.

Job Description

1. Daily Operations Management

• Oversee day-to-day restaurant operations
• Ensure smooth service during opening and closing
• Monitor cleanliness, hygiene, and safety standards

• Recruit, train, and supervise staff (servers, cooks, cleaners)
• Prepare staff schedules and duty rosters
• Handle staff performance, discipline, and motivation

• Ensure high-quality customer experience
• Handle customer complaints and resolve issues
• Maintain a welcoming and professional environment

Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 10 years of combined facility management and service experience with an emphasis on facilities, hospitality, corporate services, property management or equivalent office management experience within an organization.

• Experience developing and managing budgets (including capital budget justification).
• Experience effecting strategic change and initiatives where prudent.
• Experience with agreement management, including ensuring compliance with the terms and conditions, change governance, and agreement performance management.
• Ability to think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table.

About the job
At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering environments where Google and our employees can thrive.

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Singapore

Pan Pacific Orchard, Singapore

Culinary

Pan Pacific Orchard, Singapore is an award-winning destination hotel, recognised with multiple accolades for its excellence in both design and hospitality. Featuring the visionary architecture of renowned WOHA, the hotel is located in the prestigious Orchard Road district and redefines the city’s skyline with four themed open-air terraces—Forest, Beach, Garden, and Cloud—each offering a distinctive experience.

Within the Forest Terrace, our signature restaurant, Mosella, introduces a Mediterranean sharing concept with a refreshingly modern twist. The Beach Terrace brings a resort-like ambience to the heart of the city, while the Garden Terrace is home to Florette, our luxurious specialty cocktail bar. At the top of the Cloud Terrace, level 18 houses the Claymore Ballroom, Orchard’s highest pillarless ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard exemplifies the group’s signature of sincere and graceful luxury. As an award-winning property, it’s not only a premier destination for guests but also an inspiring and rewarding place to work, where employees are part of a team that continues to earn recognition on the global stage.

The Role

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Junior Sous Chef assists the Executive Chef in creating optimum customer satisfaction by providing the highest standard of food quality and presentation at the same time maximising the profit margins through effective management of all kitchen functions. We are looking for a Junior Sous Chef to support our Bar operations.

Our Expectations:

• Maintain discipline and proper work at all times and display a professional and positive attitude towards colleagues

• Lead team in day-to-day outlet operations, ensuring the highest quality and standard of food served and delivering professional and speedy service to our guests

• Be responsible for the proper care and handling of all food items in the preparation kitchen

• Ensure food hygiene and sanitation are maintained at the workstation at all times and the correct handling and maintenance of the equipment, machinery and tools

• Conduct proper food checking and turnover of the mise en place and check that all inter kitchen transfers correspond to the requirements

• Carry out menu planning, checking on store requisition, making orders for ingredients required etc.

• Be responsible for the work performance and efficiency of all employees under his/her supervision.

• Perform any other duties as required by the Sous/Executive Sous Chef

Talent Profile

We are looking for an individual who is passionate in culinary as well as a good understanding of the hygiene standards as per Singapore requirement. You should be creative with a hands-on approach. If you have the ability to adapt to ever changing requirements and needs of customers with at least three years of culinary experience, write in to have a chat with us!

How to Apply

Click on “

CHAO YUAN PTE. LTD.

Job Description

Job Description: Head Chef ()

Location: Suntec, Singapore

Position Type: Full-Time / Permanent

We are seeking a highly skilled and disciplined Head Chef to lead our culinary team in a high-volume, premium Chinese restaurant. The ideal candidate will be a master of traditional TeoChew Chinese cooking techniques—ranging from wok hei mastery to intricate banquet preparation—while possessing the modern management skills necessary to maintain food costs, hygiene standards (SFA), and kitchen efficiency in a fine dining environment.

• Culinary Leadership: Oversee the daily operations of the kitchen, ensuring every dish meets the restaurant’s high standards for taste, presentation, and consistency.

• Menu Development: Design and innovate seasonal menus, "chef’s specials," and curated sets for different occasions.

• Cost Management: Monitor food inventory, negotiate with suppliers, and manage food waste to maintain healthy profit margins without compromising quality.

• Quality & Hygiene Control: Enforce strict adherence to Singapore Food Agency (SFA) food safety regulations and maintain an A-grade kitchen cleanliness rating.

• Team Mentorship: Recruit, train, and supervise kitchen staff (Sous Chefs, Wok Chefs, and Commis), fostering a culture of professional growth and discipline.

In our fast-paced environment, the Head Chef is a key pillar of the overall business operation and will be expected to assist with:

• Procurement & Vendor Relations: Support the Operations Manager in sourcing specialized ingredients or testing new equipment for kitchen upgrades.

• Cross-Departmental Collaboration: Work with the HR Manager on manpower planning, staff performance reviews, and workplace safety training for kitchen personnel.

• VIP Guest Engagement: Occasionally interact with VIP diners or corporate clients to customize menus or explain specific culinary techniques during special events.

• Facility Oversight: Assist the Maintenance Manager in identifying and troubleshooting kitchen equipment malfunctions (e.g., walk-in chillers, high-pressure burners).

• Emergency Floor Support: During exceptional peak periods, provide high-level coordination between the kitchen and Front-of-House to ensure smooth service flow.

• Experience: Minimum 8–10 years of experience in Chinese professional kitchens, with at least 3 years in a Head Chef or Executive Sous Chef role.

• Technical Mastery: Deep knowledge of Teochew Chinese cuisine, with expert-level wok skills and plating aesthetics.

• Leadership: Strong communication skills and the ability to lead a diverse team under high-pressure, fast-turnaround conditions.

• Language: Professional fluency in Mandarin is essential for managing kitchen operations and communicating with traditional suppliers.

CHAO YUAN PTE. LTD.

Job Description

Location: Suntec, Singapore

Position Type: Full-Time / Permanent

We are looking for a disciplined and detail-oriented Sous Chef to serve as the second-in-command in our kitchen. You will be the vital link between the Head Chef’s vision and the line team’s execution. The ideal candidate is a hands-on leader who can master the wok during peak service, maintain rigorous food safety standards, and step in to manage the kitchen seamlessly in the Head Chef’s absence.

• Service Leadership: Lead the line during busy lunch and dinner shifts, ensuring every dish meets our standards and presentation.

• Kitchen Supervision: Supervise the Junior Sous Chefs, Station Chefs, and Commis, ensuring tasks are completed efficiently and prepped correctly for service.

• Inventory & Quality Control: Perform daily checks on ingredient freshness and stock levels. Manage the "First-In, First-Out" (FIFO) system to minimize wastage.

• Training: Assist the Head Chef in training new staff on specific Chinese culinary techniques, knife skills, and the restaurant’s unique recipes.

• Compliance: Ensure the kitchen strictly adheres to SFA (Singapore Food Agency) hygiene standards and Workplace Safety and Health (WSH) protocols.

As a key member of the management team in a dynamic dining and entertainment venue, the Sous Chef will handle various flexible duties:

• Administrative Assistance: Help the Head Chef with daily manpower scheduling, food cost reporting, and digitizing recipe cards for the kitchen database.

• Inter-departmental Coordination: Work with the Maintenance & Operations Manager to report and oversee the repair of kitchen machinery or cooling systems.

• Menu Testing: Participate in R&D sessions for new seasonal dishes, providing technical feedback on preparation times and ingredient sourcing.

• Event Support: Coordinate kitchen logistics for large-scale banquet events, ensuring smooth transitions between appetizers and main courses.

• HR Support: Assist in conducting practical cooking tests for new kitchen applicants and providing feedback on their technical proficiency.

• Experience: Minimum 5–7 years in a professional Chinese kitchen, with at least 2 years in a Senior Station Chef or Sous Chef role.

• Technical Skills: Exceptional wok skills and deep knowledge of traditional Chinese cooking methods (steaming, braising, stir-frying).

• Leadership: Proven ability to manage a team of 5–10 kitchen staff in a high-pressure environment.

• Languages: Proficiency in Mandarin is essential for clear communication with the kitchen brigade.

Marriott International

Job Description

MOTON INTERNATIONAL HUMAN RESOURCES PTE. LTD.

Job Description

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

Job Description

[What the role is]

[What you will be working on]

The OD Department oversees an exciting and diverse portfolio of work, including but not limited to corporate planning, organisational excellence, staff innovation and quality service management. You will have opportunities to be exposed to different areas of work and/or cross-functional projects. In line with ITE’s focus on digitalisation, OD officers are expected to learn and be open to applying new technology in their work.

[What we are looking for]

We value candidates who have a growth mindset and a keen sense of perspective, and are resourceful, proactive and able to work well in teams. As a member of the OD team, you must be an effective communicator with strong analytical and writing skills, including ability to produce simple video content and/or infographics for stakeholder communications. Having experience in staff innovation and service quality-related work is a plus point. You will also be required to support the organisation of corporate events in various modes (physical, virtual or hybrid).

NK BITES PTE. LTD.

Job Description

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

• Should be able to provide direction for all day-to-day operations in the kitchen.

• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavour.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

• Coordinates with the purchasing department for the acquisition of needed goods and services.

• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

• Ensure proper grooming and hygiene standards for all kitchen staffs.

ICE Holidays (S) PTE LTD

Job Description

Position: Ticketing Manager (Singapore Branch)

Reporting to: General Manger & Managing Director

Company Description:

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services.

The Ticketing Manager plays a key operational role in overseeing all airline ticketing functions within the organization. This role is responsible for managing daily ticketing operations, ensuring accuracy in ticket issuance, reissuance, refunds, fare calculations, and compliance with airline policies and industry regulations.

The position requires close coordination with airlines, GDS systems, internal sales teams, and travel partners to ensure efficient ticketing processes, cost control, and high service standards.

Job Responsibilities:

• Oversee and manage the daily airline ticketing operations including ticket issuance, reissuance, refunds, exchanges, and fare recalculations.

• Ensure all ticketing activities comply with IATA regulations, airline fare rules, BSP (Billing and Settlement Plan) procedures, and industry compliance standards.

• Supervise and guide the ticketing team to ensure accuracy, productivity, and service quality.

• Monitor airline fare updates, ticketing policies, and travel regulations to ensure proper implementation.

• Work closely with airlines, consolidators, and suppliers to resolve ticketing issues, ADM/ACM cases, and operational matters.

• Support sales and operations teams with ticketing expertise, fare quotations, routing options, and complex ticketing solutions.

• Ensure proper queue management in GDS systems (Example: Amadeus / Sabre / Galileo) and monitor ticketing deadlines.

• Review and monitor ticketing performance, error rates, and operational efficiency to implement improvements.

• Assist management in negotiating airline fares, group fares, and special arrangements where applicable.

• Prepare ticketing reports and operational updates for management review.

• Handle escalations related to ticketing discrepancies, schedule changes, cancellations, and airline irregularities.

• Carry out any other related ad-hoc duties as assigned by Management

Requirements:

• Minimum 5–8 years of relevant experience in airline ticketing or travel operations, preferably within a B2B travel agency, airline, or travel wholesaler environment.

• Candidates with previous airline industry experience will be highly preferred.

• Strong knowledge of airline fare rules, ticketing procedures, and travel industry regulations.

• Hands-on experience with GDS systems such as Amadeus, Sabre, or Galileo.

• Strong understanding of ticket issuance, reissue, refunds, ADM handling, and fare construction.

• Excellent problem-solving skills and ability to manage complex ticketing scenarios.

• Strong leadership and team management capabilities.

• Good communication and coordination skills with airlines, suppliers, and internal teams.

• Proficient in Microsoft Office and ticketing reporting systems.

• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

• Experience in the Singapore travel market is highly preferred

Benefits:

• Annual Company trip (For Confirmed Employees)

• Yearly Bonus depending on Company performance and reflect to Individual performance

• Annual performance appraisal review annually to identify room for improvement process

• Outpatient medical coverage from registered clinics

• Employee price for travel packages (For Confirmed Employees)

• Company uniform provided

• Travelling claims by receipt

Phatara 8 Co., Ltd.

Job Description

What You’ll Do
• Oversee daily restaurant operations to ensure smooth and efficient service
• Lead and inspire the front-of-house team to deliver exceptional guest experiences
• Maintain high standards of service, atmosphere, and presentation
• Manage staff scheduling, inventory, and operational planning
• Work closely with the kitchen and tea team to create a seamless dining experience
• Handle guest feedback and ensure customer satisfaction

What We’re Looking For
• Experience as a Restaurant Manager / Assistant Manager / Supervisor in hospitality or premium dining
• Strong leadership and team management skills
• Excellent communication and a strong service mind
• Good command of English
• Professional appearance with attention to detail
• Passion for hospitality, tea culture, or premium dining is a plus

Working Schedule
6 days/week (Tuesday – Sunday)
Day off: Monday (restaurant closed)

Compensation & Benefits
• Salary based on experience
• Monthly service charge
• Staff meals
• Uniform provided
• Social Security
• Tea training and professional development

Apply Now
Send your Resume to: hrmanager@phatara8.com

For more information:
02-252-1353 ext. 5012, 5026, 3002

Come join a team that values the art of tea and heartfelt hospitality.

Accor Asia Corporate Offices

Job Description

Accor Asia Corporate Offices

Job Description

Restaurants Development Co., Ltd.

Restaurants Development Company (“RD”) is franchisee of KFC Thailand. KFC is the fastest growing restaurant brand globally and within Thailand KFC is by far the largest and fastest growing restaurant brand.

Job Description

We are seeking a talented and passionate to work as the Sous Chef Pastry responsible for leading the creation and production of high‑quality French pastries and viennoiseries, ensuring exceptional craftsmanship, consistency, and product excellence. This role oversees daily bakery operations, guides and develops the pastry team, and drives menu innovation aligned with the brand’s concept and standards. The Pastry Chef ensures efficient production, strict hygiene practices, and effective cost management to deliver outstanding products and an exceptional customer experience.

Roles & Key Accountabilities:

 1. Pastry Operations (Laboratory Section)

·  Oversee and manage the production of premium French pastries and bakery items, including authentic French croissants, brioche, pain au chocolate, macarons, other pâtisseries, and viennoiseries.

·   Ensure all products meet the highest standards of taste, appearance, and quality with consistent execution and elegance.

·   Supervise lamination, proofing, and baking processes to achieve perfectly layered, buttery, and crisp croissants.

·   Oversee the production of pâtisseries, festive products, and B2B items to ensure timely and high‑quality output.

·   Lead, train, and mentor the pastry team in French baking techniques, craftsmanship, and operational standards.

·   Develop and innovate new classic and creative menu items aligned with seasonal ingredients and the shop’s concept.

·   Maintain strict hygiene, cleanliness, and proper handling and use of kitchen equipment, tools, and ingredients.

·   Collaborate with relevant departments to ensure smooth daily operations and deliver an exceptional customer experience.

·   Monitor and manage cost control and minimize ingredient wastage to ensure operational efficiency.

2. Team Leadership & Training

•   Lead and train Chef de Partie, Demi Chef, and commis teams in French culinary techniques Maintain a calm, disciplined environment during service and reinforce professional standards of teamwork, hygiene, and timing.

•   Conduct daily briefings to communicate menu changes, special requests and service priorities.

3. Quality, Hygiene & Safety

•   Monitor storage conditions for fresh produce, and dairy to preserve quality.

•   Ensure cleanliness of kitchen equipment and coordinate with stewarding teams for deep cleaning schedules.

4. Cost Control & Purchasing

·   Assist in food cost management, portion control, and waste minimization.

·   Supervise daily requisitions and ensure high-quality raw materials and imported French ingredients are properly received and stored.

·   Work with the Head Chef and Purchasing team to evaluate suppliers and improve cost efficiency without compromising quality.

5. Menu Development & Innovation

·   Collaborate with the Head Chef to refine and innovate classic and modern French dishes that balance authenticity with creativity.

·   Participate in tasting sessions, menu engineering, and guest feedback analysis to enhance dining experience.

6. Guest Experience & Brand Representation

·   Ensure all products are served to the brand’s standard of French culinary excellence.

·   Maintain professionalism and passion reflective of a French culinary establishment.

KPIs / Success Metrics:

•   Maintain product quality and consistency across all pastry and viennoiserie products.

•   Achieve target food cost and minimize waste, maintaining efficiency and profitability in daily operation

•   Ensure kitchen hygiene and readiness, achieving brand audit score standards.

•   Train and develop the culinary team

•   Support menu innovation and seasonal updates to enhance guest satisfaction and brand image.

 Qualifications:

•   Diploma or Degree in Culinary Arts

•   Minimum 4 – 6 years of kitchen experience in French fine dining or luxury hotel restaurants

•   Strong foundation in classic French cooking methods, and terminology (sauces, stocks, charcuterie, etc.).

•   Proven leadership skills with the ability to train and motivate a diverse culinary team.

•   Knowledge of food cost control, kitchen management and menu planning.

•   Good communication skills in English (a plus).

•   Strong organizational and multitasking abilities.

•   Commitment to excellence and continuous learning.

Work Conditions

·   Full time, on-site position

·   Requires flexibility for weekends, holidays and extended service hours.

·   High-intensity environment suited for candidates passionate about French cuisine and guest satisfaction.

ASIAN TECHNOLOGY SOLUTIONS COMPANY LIMITED

Job Description

Responsible for Three Buildings (Almost 1,000 Rooms)

Responsibilities:

• Maintain a high customer service focus by approaching your job with the customers always in mind.

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

• Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

• Actively seek verbal feedback from customers and team members at every opportunity.

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Maintain a presence in the lobby setting the example for team members for guest service.

• Have detailed knowledge of hotel departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities.

• Monitor standards through regular standards review checks.

• Implement and follow through with improvements identified.

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.).

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

Qualifications:

• Have direct experience working in 4 – 5 stars hotel

• Immediately onboard is preferred

• Able to work 6 days per week

• Proactive and mature

• Be able to manage team

Benefits:

• 15 traditional holidays or public holidays (the hotel takes other days to replace public holidays later)

• Social security

• Group insurance

• Vacation leaves 6 days a year

Regal Hongkong Hotel

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages nineteen hotels. Committed to exceeding

Job Description

• Diploma or above in Hospitality Management or related disciplines

• Minimum 7 years’ experience in Hotel front office operation with at least 3 years in Assistant Manager level of similar capacity

• With strong reception operations, customer service sense, complaint handling skills and able to handle emergency

• Good planning and organizational skills, work under pressure

• Well-versed in spoken and written English and Putonghua

• Less experience will be considered to Senior Guest Experience Manager

SuccessClicks Limited

Job Description

Job Description:

• Seek new opportunities to promote catering food items to new clients

• Seek and secure new partnership with venue partners and companies in Hong Kong

• Prepare sales and pitch materials for communicating with potential venue partners and companies

• Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

Requirements:

• Prior experience in a similar role in a hotel or restaurant group

• Solid network of corporate clients and venue partners

• Fun, open and charismatic personality with willingness in take on new challenges

• Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

• Strong presentation skills

SmartHire by SEEK

Job Description

Our client The Hong Kong Jockey Club is seeking a Chef (South-East Asian Cuisine) to join their team!

What you'll be doing?

• Lead a culinary team: Guide and manage a kitchen team of 3-4 chefs, fostering a collaborative environment and ensuring consistent quality in South-East Asian cuisine preparation.

• Oversee kitchen operations: Manage daily kitchen operations, ensuring efficient workflow, high-quality food preparation, and timely service delivery.

• Menu planning and development: Create and implement authentic South-East Asian menus, incorporating diverse flavors from Thailand, Vietnam, Malaysia, Singapore, and Indonesia while adapting to local preferences.

• Food organizing and catering planning: Plan and execute catering operations for events and functions, managing food preparation timelines, portion control, and presentation standards.

• Quality and hygiene control: Maintain high standards of food preparation, presentation, and kitchen hygiene, ensuring compliance with food safety regulations and HACCP principles.

• Kitchen resource management: Oversee ingredient inventory, cost control, and staff scheduling to ensure smooth and efficient kitchen operations.

Who are they looking for?

• Culinary expertise: Solid experience in South-East Asian cuisine with in-depth knowledge of traditional cooking techniques, ingredients, and flavor profiles from the region.

• Leadership experience: Proven ability to lead and motivate a small culinary team effectively, with experience in a Sous Chef or similar mid-level supervisory role.

• Catering and event experience: Demonstrated experience in food organizing and catering planning for various scales of events and functions.

• Food safety knowledge: Strong understanding of HACCP principles and commitment to maintaining excellent hygiene and safety standards.

• Team collaboration: Excellent communication and interpersonal skills to work effectively with kitchen staff, management, and other departments.

• Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt menus to seasonal ingredients and customer preferences.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Performance bonus

• Health Insurance

How to apply

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Path Search Company Limited

Job Description

Engaging with established B2C retail organizations to strengthen their supervisory workforce across Hong Kong.

Role Overview

We are seeking a highly strategic and results‑driven Chief Revenue Officer (CRO) to lead our end‑to‑end revenue strategy and drive sustainable business growth. The CRO will oversee all revenue‑generating functions, including sales, marketing, customer success, and commercial operations, ensuring alignment across teams to achieve ambitious growth targets.

Key Responsibilities

• Develop and execute a comprehensive revenue strategy to drive market expansion and business growth

• Lead and oversee sales, marketing, and customer success teams to ensure cohesive go‑to‑market execution

• Establish revenue forecasts, KPIs, and performance metrics to monitor results and optimize execution

• Identify new market opportunities and drive commercial initiatives to grow enterprise and consumer segments

• Collaborate closely with executive leadership on product, pricing, and market positioning strategies

• Strengthen customer lifecycle management to improve retention, upsell opportunities, and customer satisfaction

• Build and scale high‑performing revenue teams through coaching, development, and talent acquisition

• Drive data‑driven decision‑making through strong analytics and commercial insights

Requirements

• Bachelor’s degree in Business, Marketing, or related disciplines; MBA preferred

• Proven track record in a senior commercial or revenue leadership role (CRO, VP Sales, Commercial Director, etc.)

• Strong experience leading multi‑functional revenue teams (sales, marketing, customer success)

• Demonstrated success in scaling revenue, entering new markets, and delivering strong year‑on‑year growth

• Excellent leadership, communication, and stakeholder management skills

• Strategic thinker with strong analytical capability and execution discipline

Pathsight Limited

Job Description

Responsibilities

• Assists in the development of the Sales and Promotional action plan for potential market

• Report to Director & General Manager

• Develop and execute approved business plans and sales strategies, with the aim to achieve revenue and profit targets

• Prepares weekly, monthly, quarterly and annual reports as required

• Liaises closely with other departments within the hotel to ensure efficient and regular communication of sales activities

Requirements

• Diploma or above in Hotel or Tourism Management

• At least 4 years at Sales Manager or above in hospitality industry. Experience in same position is preferred