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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Private Advertiser

Job Description

Reporting to the General Manager, you shall be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms / meeting rooms through direct client contacts.

RESPONSIBILITIES

• Achieve budgeted revenues and personal/team sales goals and maximise profitability.  Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.

• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume and sales.

• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.

• Work with other department managers to ensure proper staffing levels based on guest volume.

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

• Develop and maintain relationships with key clients and outside contacts in order to produce group business, to include room sales.

• Schedule business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Perform any other duties as assigned from time to time, may also serve as Manager-on-Duty.

PREREQUISITE SKILLS & QUALIFICATIONS

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field.

• Two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.

• Speak /Write fluent English. Other languages will be an advantage.

• Knowledge in all aspects of hotel operations will be an advantage.

• Result-driven individual with excellent public relations, communication and interpersonal skills

• Strong analytical, problem-solving skills with an innovative approach in providing solutions

• Team management skills

We regret that only shortlisted candidates shall be notified.

Private Advertiser

Job Description

Reporting to the General Manager, you are responsible for ensuring effective project management, support and operation of property-based technology systems (Local Area Network, associated peripherals, cabling, operating and application software, telecom strategy, Wide Area Network and Internet Service Provider connections, Point-Of-Sales and in-room system) in line with business needs, understand and respond to property operational objectives, goals, business issues and priorities.

 RESPONSIBILITIES

• Understand IT technology standards, platforms and directions, kept updated of technology trends, particularly in the hotel industry as well as aware of systems development methods and tools that are available

• Provide first and second level support to property hotel associates for technical problems. Conduct equipment performance audits and provide recommendations for performance improvement

• Monitor computer and network operations at the property. Performs onsite and offsite backup/recovery functions and maintain disaster recovery plan.

• Plans and manages technology projects; assessment of needs, budget, capital requirements and authorization. Determine priorities, schedules, plan and necessary resources to ensure completion of projects on schedule, on budget and according to planned specifications and objectives.

• Compliance with hotel system standards. Participate in the annual CAPEX planning process. Produce an annual operating budget for the Information System Department. Arrange all system maintenance contracts.

• Provide enhanced technology services to aid hotel in growing revenue. Reduce IT and other costs through seeking out potential property-based opportunities.

• Minimise business interruptions through co-ordination of appropriate system maintenance routine and data back-up procedures.

• Increase productivity through encouraging process improvements using available technology solutions.

• Perform maintenance that eliminates security risks, set appropriate local area network system access that provides dissemination of information. Communicate to the appropriate department managers when the responsible department has not performed system configuration and/or maintenance.

• Arrange and implement telecommunications standards and enhancements.

• Adhere to, communicate and enforce policies and standards protecting company hardware, software and other resources.

• Maintain an inventory of IT equipment and software.

• Provide system education to users to ensure that easy system tasks are delegated to users. Arrange system training on computer-related programs for new users.

• Respond to the changes in departmental functions as dictated by the industry, the company or the hotel.

• Any other ad-hoc duties as requested by the General Manager from time to time.

We regret that only shortlisted candidates shall be notified.

PREREQUISITE SKILLS/QUALIFICATION

• Degree in Information Systems / Computer Science or related field

• Minimum 6 years’ experience, with at least 3 years in a supervisory role at a Hotel IT department

• Possess good interpersonal and communication skills

• Problem-solving skills

• Team player, able to work independently

Private Advertiser

Job Description

You shall be responsible for:

• Using relevant available tools provided and in compliance with standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, guest capture rates, Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms revenue by channel, segment and account.

• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.

• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the General Manager in relation to the hotel’s pricing and market mix strategy in all distribution channels including brand website and 3rd-party sites.

• Monitor and determine demand periods for rooms through an analysis of historical data and current bookings.  Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.

• Approve and/or implement sell strategies for all group proposals above 10 rooms on any one night, and collaborates with the Director of Sales / Director of Sales & Marketing on setting group rates.

• Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Effectively manage and be in control of all inventory (transient, group, wholesale allotments and others).

• Works with Director of Finance in the preparation and management of the Department’s budget.

• Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOS/DOSM, Reservations Manager, Rooms Division Manager.

• Train and support hotel teams on revenue system* functionality and enhancements.

• Provide input to the annual budget process on all revenue aspects of the business.

• Conduct annual revenue management audits with the General Manager for all revenue generating departments.

• Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.

• Works with Human Resources on manpower planning and management needs.

• Participates in the employee performance appraisal process, providing feedback as needed.
  Responsible to ensure disciplinary procedures and documentation are completed in accordance to hotel standard.

• Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy.  Responsible for and managing third party distributors in compliance with set standards and rules.

• Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators etc.).  *Revenue systems include the yield management system (IDEAS) and portions of the OPERA Cloud - Property Management System).

• Demonstrate awareness of Occupational Safety & Health (OS&H) policies and procedures and ensure all processes adhere to OS&H guidelines.

• Perform any other ad-hoc duties assigned by General Manager from time to time.

We regret that only shortlisted candidates shall be notified.

Pangolin Investments Pte Ltd

Pangolin Group is a food and beverage company with over 18 outlets in Singapore.The core business of Pangolin Group consist of 5 main brands, namely Jia Xiang Xiao Chu, Jiu Jiu Jing Wu Ya Bo , Bao Tian Xia, Ma La Xiang Guo and Oppa Bibimbap.

Job Description

About the role

This is an exciting opportunity to join the talented team at Pangolin Investments Pte Ltd as a Restaurant Manager or Assistant Manager. Reporting to the Operations Manager, you will be responsible for the overall management and smooth running of the company's flagship restaurant located in the Central or East Region. This is a full-time role, with opportunities for growth and development within the organisation.

What you'll be doing

1. Oversee all aspects of restaurant operations, including scheduling, inventory management, and service delivery

2. Lead, develop and motivate a team of restaurant staff to provide exceptional customer service

3. Implement and monitor operational procedures to ensure compliance with health, safety and hygiene standards

4. Analyse sales data and customer feedback to identify opportunities for improvement and drive revenue growth

5. Collaborate with the culinary team to enhance the menu and dining experience

6. Handle customer inquiries and complaints in a professional and timely manner

7. Participate in the planning and execution of marketing and promotional activities

8. Manage the restaurant's financial performance, including budgeting and cost-control

What we're looking for

1. Minimum 5 years' experience in a restaurant management role, preferably within the hospitality industry

2. Strong leadership and people management skills with the ability to build and motivate a high-performing team

3. Excellent customer service orientation and problem-solving abilities

4. Proficient in financial management, including budgeting, inventory control and cost-analysis

5. Thorough understanding of food safety, health and safety regulations

6. Exceptional communication and interpersonal skills

7. Passionate about the hospitality industry and delivering an exceptional dining experience

What we offer

At Pangolin Investments Pte Ltd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

1. Competitive salary, bonus dividends and care leaves etc

2. Opportunities for professional development and career advancement

3. Discounts on dining and entertainment at our portfolio of restaurants

About us

Pangolin Investments Pte Ltd is a leading F&B company, with a growing portfolio of premium Chinese, Mala and Korean restaurants, food courts over 18 outlets across the region. Our mission is to deliver exceptional dining and hospitality experiences that delight our customers and create value for our stakeholders. Guided by our core values of innovation, excellence and sustainability, we are committed to being a responsible and socially conscious corporate citizen.

Apply now

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Job Responsibilities

• Ensure smooth daily housekeeping and cleanliness operations across villas, clubhouse, and common areas, including supervision of contractors and adequacy of outsourced manpower (housekeeping, laundry, waste management, pest control, etc.).

• Engage pest control service providers promptly to address pest-related issues such as bees, mosquitoes, sandflies, and other infestations.

• Conduct inventory checks during guest check-outs and perform regular inspections of villa infrastructure to ensure all areas are well-maintained, defect-free, and ready for guest occupancy. Escalate identified defects to relevant departments for follow-up.

• Raise maintenance requests based on housekeeping reports and issue cleaning work orders to contractors for irregularities and defects, in accordance with ISO standards.

• Coordinate with laundry service providers on the dispatch and collection of soiled linens after each check-out and conduct quarterly reviews on condemned items and replacement purchases.

• Verify laundry contractor billing against daily Delivery Orders (DOs), identify discrepancies, and ensure accurate charges are billed to the club.

• Provide guests with essential information, including house rules, regulations, and contact details for assistance during their stay.

• Handle member and guest complaints efficiently, professionally, and in a timely manner to ensure service satisfaction.

Job Requirements

• GCE ‘N’ levels and above

• Minimum 2 years of relevant experience in hospitality, facilities or housekeeping operations

• Customer service oriented and proactiveness

• Willingness to perform shift duties, including weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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The Esplanade Co Ltd

Esplanade – Theatres on the Bay is Singapore’s national performing arts centre, offering a rich line-up of about 3,500 performances and activities featuring dance, music, theatre, visual arts and more annually. Esplanade is operated by The Esplanade Co Ltd, which is a not-for-profit organisation, a registered Charity and an Institution of a Public Character.

Job Description

The Customer Experience department seeks to provide the highest standards of service and ensure a welcoming, friendly and safe environment is provided for all Esplanade’s customers. As the Manager, Ticketing you will play a key role in overseeing the ticketing operations and work closely with internal and external stakeholders to ensure the smooth running of Ticketing system and operations. In addition, you will oversee the planning and coordination of guided tours. You will play a key role in identifying new opportunities to increase tour revenue and in enhancing the quality and content of the tours

Ticketing Operations

• Oversee and lead the full spectrum of ticketing operations, ensuring operational efficiency, service excellence, and accurate event configurations.

• Ensure the smooth running of the box office and ticketing system with a swift resolution of any ticketing issues.

• Manage and coordinate between internal departments (Arts Marketing, Programming and Relationship Management) and Ticketing agents for Esplanade events, with timely follow-ups by Ticketing Officer.

• Work with Venue Partnership (VP), Finance and IT to evaluate and onboard ticketing agents.

• Manage, review and maintain SLA to ensure consistent service standards

• Liaise with ticketing agent and IT team to ensure optimal system functionality, integration, and troubleshooting.

Point of contact to Ticketing Agents

• Serve as the point of contact with the appointed ticketing agent for all ticketing-related matters, including event configuration, system enhancements, troubleshooting, and implementation of new ticketing features.

• Manage ticketing agents providing services to hirers deliver consistent and effective support and maintain a reliable and robust ticketing system.

Event Configuration & Inventory Management

• Oversee the end-to-end event configuration process, ensuring all event forms are received, reviewed and processed on time.

• Ensure effective coordination and communication between internal stakeholders and Ticketing agent.

• Oversee seats inventory management in accordance with protocols and guidelines for both Esplanade Presents and hirer events.

• Work with internal stakeholders and ticketing agent to provide recommendations and solutions on ticketing mechanics, including promotions, ticket features, and process improvements.

• Work closely with Ticketing agent to develop and recommend improvements to ticketing mechanics, ensuring alignment with operational and marketing objectives.

Tour Management

• Oversee the scheduling and delivery of public and private guided tours, including schools, corporate visits and customised experiences, ensuring high service standards and engaging visitor experiences.

• Identify opportunities in optimising revenue, enhancing the tour participants’ experience

• Develop curated tours and to work with Marketing to effectively promote and position them, driving awareness, participation, and additional revenue

• Ensure effective enquiry and booking management processes are in place across all channels.

• Monitor and review tour performance, visitor feedback, and guide delivery, implementing improvements to enhance overall experience.

School/ corporate booking

• Manage booking processes, timelines, and confirmations smoothly across all channels, with effective coordination between internal departments and external schools/ corporates.

• Monitor booking trends and provide data-driven insights to improve processes, and support decision-making.

Staff Management

• Oversee and lead the Customer Experience Officers (Ticketing) involved in ticketing and tours.

• Manage resource planning for the efficient execution of school and tour bookings as well as event configuration.

 JOB REQUIREMENTS

• Tertiary qualifications or equivalent qualifications with experience. 

• Minimum 5 years of experience in ticketing operations, customer service, preferably within the arts, entertainment, or hospitality sectors.

• Familiarity with arts venues, live performances, or cultural institutions is an advantage.

• Proven experience in managing ticketing systems, box office operations.

• Prior experience in liaising with external ticketing agents, vendors, and internal stakeholders.

• Able to multi-task, meet deadlines, and manage workload effectively with minimal supervision.

• Excellent communication, interpersonal and organizational skills.

• Strong planning and time management skills

• Strong problem-solving and decision-making abilities, with attention to detail and accuracy.

• Adaptable, proactive, and resourceful, with the ability to thrive in a fast-paced environment.

If you are keen to apply for this position and satisfy the requirements, please apply with your resume indicating your current and expected salary as well as details of your experiences.

We thank you for your interest in the position and Esplanade. Only shortlisted applicants will be notified.

Perennial Holdings Private Limited

Perennial Holdings Private Limited (“Perennial Holdings”) is an integrated real estate and healthcare company headquartered in Singapore. As a real estate owner, developer and manager, Perennial Holdings focuses strategically on large-scale transit-oriented developments (“TODs”) and has a presence in China, Singapore, Malaysia, Indonesia and Sri Lanka with a portfolio spanning approximately 80 million square feet in total gross floor area. As a healthcare services owner, operator and manager, Perennial Holdings focuses on hospitals and medical centres, healthcare hubs, and eldercare and senior housing in China with a presence across 16 cities with over 22,000 beds, comprising approximately 12,000 operational beds and over 10,000 beds in the pipeline. Perennial Holdings’ network of healthcare facilities includes general, rehabilitation and specialist hospitals, as well as assisted living apartments, eldercare and nursing homes, and its integrated eldercare services comprise medical, nursing, rehabilitation, dementia and home care.

Job Description

Responsibilities:

• Implement and execute aged care work plans; oversee daily operations; establish work standards; monitor service quality and ensure smooth operation of the apartment for the aged.

• Organise and conduct research on resident living and activity services; tailor service management features based on residents’ characteristics and needs.

• Conduct resident satisfaction surveys and reporting; implement improvement plans based on findings.

• Handle resident complaints and feedback; identify recurring issues and optimise service standards and workflows.

• Develop departmental training plans and organise relevant specialised training to improve service quality.

• Manage staff duty rosters, task allocation, and handovers within the department.

• Prepare and manage the department’s budget, ensuring expenses are controlled in accordance with the approved budget.

• Establish departmental SOPs; supervise staff implementation and continuously improve procedures.

• Implement daily safety inspections for the apartment, including electrical safety, fire safety, and access control management.

• Establish resident health records; monitor residents’ daily living habits; provide personalised service plans to enhance satisfaction.

• Evaluate service quality based on satisfaction assessments and continuously improve service standards.

Requirements:

• Degree or Diploma in Hospitality Management, Healthcare Management or related fields.

• Minimum 5 years of relevant experience in nursing homes, aged care organisations, or hotel management preferred; with 3 years’ experience leading a team.

• Demonstrates a strong sense of integrity, with a warm and gentle disposition.

• Patient, compassionate and dedicated to serving and supporting elderly individuals.

• Excellent communication and interpersonal skills, with the ability to converse in Mandarin and/or other dialects.

• Able to work shift duties, including weekends and public holidays.

The Standard, Singapore

Job Description

Responsibilities:

• Ensure the smooth running of operations on a day-to-day basis in a proactive manner.

• Support and assist all Front Office operations.

• Welcome guests and visitors in a friendly, prompt, and professional manner.

• Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.

• Understand and carry out duties in line with Hotel Safety and Emergency procedures.

• Foster team synergy to drive teamwork and achieve results.

• Perform check-in and check-out procedures using the property management system, adhering to the guidelines set by the hotel.

• Work closely and coordinate with other operating departments (e.g., Housekeeping, Engineering, F&B) to achieve results and guest satisfaction.

• Check all correspondence of the day’s arrivals to familiarize yourself with all arriving guests and their needs, and follow up as required.

• Control daily rooms and room type availability, and follow up with housekeeping and the revenue department on any discrepancies to maximize revenue.

• Assist the guest experience team with room checks and VIP arrivals.

• Conduct pre-shift briefings with the front office team to relay all pertinent guest information and operational requirements. Review the daily event sheet and in-house groups, and participate in the daily lineup.

• Provide a consistent level of guest recognition and delivery of personalized services.

• Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities, and occupancy levels.

• Assist with room reservation calls for modifications, bookings, and cancellations when needed.

• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.

• Maintain appropriate standards of conduct, uniforms, hygiene, and appearance for the front office department.

• Address guests' complaints and requests in a polite and efficient manner. Give further instructions to the relevant colleagues if needed to ensure optimal guest satisfaction.

• Maintain a record of all complaints, feedback, and requests. Follow up and inform concerned operating departments.

• Make decisions on upgrades, comps, and rebates as per stipulated hotel policies and procedures.

• Assist in department orientation and training of the hotel service standards, procedures, and programs.

• Inspect Front and Back of house areas for cleanliness, health & safety, and report any faults to the relevant departments.

• Promote in-house sales, facilities, and upselling programs to maximize revenue.

Qualifications, Knowledge, and Skills:

• Service-oriented with an eye for detail.

• Ability to work effectively and contribute to a team.

• Self-motivated, energetic, and friendly personality.

• Must always be well-presented and well-groomed.

• Excellent reading, writing, and oral proficiency in English; additional language skills are a plus to converse with international guests.

• Willing to work shifts.

• Minimum hotel background in rooms division; supervisory-level experience required.

• Strong skills in guest service, communication, organization, and problem-solving.

• Prior experience in Opera / Opera Cloud.

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Food and Beverage Manager is responsible for ensuring guests and associates satisfaction by maintaining high service standards established by the Hotel for all Food and Beverage (F&B) operations. He/She works hand-in-hand with the Director of Food and Beverage by managing and coordinating all F&B operational activities to achieve or exceed financial goals (revenue targets and profitability for outlet).

Our Expectations:

• Manage quality offerings and services to consistently deliver memorable F&B experiences for all guests

• Promote high levels of guest satisfaction through consistent execution of brand standards

• Maintain high standards of operations in the Hotel's restaurants, bar and banquet events

• Implement F&B’s annual business plan and medium-term strategies

• Implement department’s annual and monthly promotions calendar

• Ensure that levels of cleanliness and hygiene are in accordance with local laws and brand standards 

• Attend daily operations meetings with the F&B team to plan for immediate operational demands, manage daily operational challenges, and follow up on personal tasks and projects

• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all Associates.

• Attaining and maintaining the sanitation (HACCP or similar) certificates as required by the regional governing body

We are looking for a leader with depth of experience of the F&B scene in Singapore and/or Asia. You should have an eye for detail with a strong passion for curating a memorable and differentiated experience for our guest. If you have at least five years of relevant experience, preferably in leading international hotel brands, write in to have a chat with us! 

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality and grow your career with us!

The Bar Manager is responsible for supervising bar outlet operations, ensuring exceptional guest experiences, operational efficiency, and profitability in accordance with luxury hotel standards.

Our Expectations:

• Manage daily bar operations, including staffing, scheduling, opening/closing procedures, and service flow.

• Drive beverage and bar food revenue through upselling, premium offerings, and guest engagement.

• Lead, train, and motivate bar associates; conduct SOP training and ensure adherence to service and grooming standards.

• Ensure impeccable bar setup, cleanliness, beverage quality, and presentation at all times.

• Implement and uphold LQA, FORBES, and hotel brand service standards.

• Monitor financial performance, analysing beverage sales, labour costs, and cost variances.

• Control inventory through accurate record-keeping, par stock management, wastage control, and timely ordering.

• Coordinate with the Cost Controller on monthly inventory, forfeited bottles, and cost optimisation.

• Ensure full compliance with local liquor laws, health regulations, and workplace safety standards.

• Address guest feedback promptly and ensure effective service recovery.

• Collaborate with Marketing on promotions, events, and seasonal activations to drive patronage.

• Conduct market and competitor analysis to remain current with bar trends and innovations.

• Protect hotel assets and submit required operational and performance reports.

• Perform any other duties as assigned by management.

We are looking for a self-motivated Bar Manager with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least 5 years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

TASTY WEE PTE. LTD.

Job Description

Overview

In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

• Support the Outlet Operations Manager in managing all outlets’ overall operations
• Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
• Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
• Ensure that outlets’ premise is in good working condition
• Update training handbook and standard operating procedures for outlet operations
• Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
• Conduct preliminary performance appraisal and exit interviews
• To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
• Provide timely feedback to the Outlet Operations Manager with regards to outlet activities

Requirements

• Good communication and interpersonal skills
• Good team player
• Able to work within deadlines and well-organised
• Positive attitude and eager to learn
• Display strong initiative and able to work independently
• Thrive in a fast-paced environment and able to adapt quickly

Location

• Pasir Ris Mall
• Located at Pasir Ris MRT
• Aircon & brand new mall working environment

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Job Description

• To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.

• To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.

• To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.

• To monitor room inventory closely to maximize revenue and occupancy from group allotments.

• To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training

Requirements

• Familiar with Opera Cloud is an added advantage

• Able to work independantly

• Able to work rotating shifts & public holidays
  

AN XIN BUSINESS CONSULTANCY PTE. LTD.

Job Description

Job Description & Requirements

Job Description

1. Work hand in hand to ensure the operations runs smoothly

2. Training and Development for all staff provide quality service to customers

3. Work closely with the director and report on sales statistcs

4. Basic health knowledge and certified as a foot massage therapist，

5. Barisata knowlede (plus point)

6. Able to provide good customer service to all guest

7. Able to manage a team of full timers and part timers under your care

8. Daily sales tracking

9. All other duties assigned to you

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Andaz Singapore

Andaz Singapore is a five-star hotel managed by Hyatt International, that focuses on design and relaxed luxury. This designer hotel is the the first Andaz hotel to open in South East-Asia back in 2017.

Job Description

Come, join us at Andaz Singapore, the first Andaz hotel in South East Asia!

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as the Hotel’s Assistant Manager – Cantonese Restaurant if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Fluent in both English and Mandarin in order to communicate with Mandarin speaking guests.

• Minimally one year as Assistant Manager in a hotel or large Cantonese/Chinese restaurant with good standards.
• Great knowledge in restaurant management
• Well-versed in operational standards, managing manpower cost & driving financial goals
• Comprehensive knowledge of business needs and productivity requirements
• Strong communication and leadership skills
• Excellent administrative, customer service and interpersonal skills
• A can-do attitude

** We regret that only shortlisted candidates will be notified **

KERMES CORPORATION PTE. LTD.

Job Description

Strategy & Planning: Develop and execute comprehensive sales and marketing strategies, create annual plans, set sales quotas, and manage budgets.

Team Leadership: Recruit, train, coach, and motivate sales and marketing staff to achieve performance objectives.

Market Analysis: Conduct market research to identify consumer needs, spot opportunities, analyze competitors, and adapt to industry trends.

Campaign Management: Design and implement multi-channel marketing campaigns, including digital, social media, and promotional materials, to increase awareness.

Sales Operations: Oversee daily sales activities, forecast sales, track performance, and ensure teams meet or exceed financial goals.

Client Relations: Build and maintain strong relationships with key clients and partners, ensuring customer satisfaction and loyalty.

Collaboration: Work with other departments (like product development) to align efforts with overall company objectives.

Reporting: Analyze sales data and campaign performance, summarizing findings and presenting reports to senior management. 

Business Development: Open up new overseas markets

GUO YA PTE. LTD.

Job Description

Roles & Responsibilities

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Diploma in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

MM VENTURES PTE. LTD.

Job Description

Job Summary

The Bar Manager is responsible for overseeing the daily operations of the bar, ensuring excellent customer service, managing staff, maintaining inventory, and driving sales while complying with health and safety regulations.

• Manage day-to-day bar operations, including opening and closing procedures

• Recruit, train, schedule, and supervise bar staff (bartenders, barbacks)

• Ensure high standards of customer service and handle guest complaints professionally

• Develop drink menus, cocktails, and promotional offers

• Monitor inventory, order supplies, and control costs and wastage

• Ensure compliance with liquor laws, health, safety, and hygiene regulations

• Maintain cleanliness, organization, and overall bar presentation

• Manage cash handling, POS systems, and daily sales reports

• Coordinate with kitchen and management teams to ensure smooth operations

• Analyze sales performance and implement strategies to increase revenue

• Proven experience as a Bar Manager or senior bartender

• Strong leadership and team management skills

• In-depth knowledge of beverages, cocktails, and bar equipment

• Excellent communication and customer service skills

• Ability to work flexible hours, including nights, weekends, and holidays

• Strong organizational and problem-solving abilities

• Knowledge of inventory management and cost control

• Relevant certification (Responsible Service of Alcohol / Food Safety) preferred

• High school diploma or equivalent (Hospitality qualification preferred)

• 2–5 years of experience in bar or hospitality management

• Energetic and customer-focused

• Detail-oriented and organized

• Ability to work under pressure in a fast-paced environment

• Strong decision-making and conflict-resolution skills

LEE QUAN (WOODLANDS) PTE. LTD.

Job Description

• Responsible for the preparation of food to be produced, complying with all applicable sanitation, health and personal hygiene standards and following established food production and preparation procedures.
• Prepare food for production which is according to the established specification requirements and procedures, menu recipes and presentation instructions at all times.
• Maintain stock inventory appropriately and ensure that all storage areas are tidy and all products are stored appropriately.
• Stores all food properly and safely, marking the date and item.
• To ensure that the temperature records and monitoring is properly done on a daily basis.
• To ensure that the entire Production area is clean and tidy at all times.
• To ensure proper handling of all kitchen equipment at all times.
• To assist in ensuring a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed.
• To report any necessary equipment repair and maintenance, workplace incidence or failure to meet performance standards by any of the kitchen staff to higher authority.
• To comply with grooming and appearance standards at all times.
• To act in the best interest of the company in all circumstances.
• Any other appropriate duties and responsibilities as assigned.

Jobs Alley

Job Description

• Ensure daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times.
• Monitor opening and closing duties of the outlet.
• Communicate daily and act as liaison between operations staff and management.
• Execute any other duties as requested by immediate superiors.
• Manpower roaster planning and recruitment
• Budget control and sales target
• Managing of daily sales transactions and cash float.
• Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.
• Verify & process daily and monthly payroll

Requirement:

• min 1-2 years of restaurant manager experience
• good spoken English
• able to work 12 hours till 3am including sat and sun and PH.
• Salary $3500 - $4500 including allowance

Interested please send CV to vel@jalley.com.sg

Vel Heng Jee Ting (R1108267)
Jobs Alley Pte Ltd (21C0599)

Marriott International

Job Description

AISEARCH PTE. LTD.

Job Description

oversees daily operations, staff management (hiring, training, scheduling), inventory, and financial control to ensure customer satisfaction, food quality, and profitability

. Key responsibilities include maintaining hygiene and safety standards, managing budgets, resolving complaints, and creating a positive work environment.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Amara Sanctuary Sentosa

Job Description

Job Responsibilities:

• Ensure smooth daily operations in the outlet.

• Check on daily breakfast covers for necessary preparations.

• Check log sheet to obtain daily revenue and develop contingency plans for generating more sales and revenue.

• Monitor dry items inventory on weekly basis.

• Plan, implement and review special promotions such as festive seasons.

• Conduct OJT for new and existing associates.

• Provide guest with pleasant dining experience.

• Maintain good condition for the outlet's facilities and equipment.

• Prepare monthly breakage, Profit & Loss for submission to F&B Manager.

• Ensure food quality and consistency before serving to guests.

• Handle guest complaint or feedback as and when it arises.

• Adhoc projects or other duties as assigned by F&B Manager.

Job Requirements:

• Diploma in Hospitality Management or F&B Management

• 3 to 5 years of restaurant management experience

• Good leadership skills

• Willing to work shifts and on weekends and public holidays

For Singaporean applicants only.

Employability Partner: NTUC e2i (Employment and Employability Institute)

PREMIUM HOTEL MANAGEMENT PTE. LTD.

Job Description

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

Kitchen Solutions Pte. Ltd.

Kitchen Solutions Pte Ltd, is a Central Processing Unit (CPU) which bulk produce gravies, sauces, precut vegetables & Meat. and also supply dry goods to local restaurants and other F&B industreis.

Job Description

• Preparing South Indian and North Indian cuisines for routine bulk orders
• Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
• Seasons food according to recipes or company needs
• Orders ingredients and spices as needed
• Operates various kitchen appliance such as a blender, oven, grill, or stand mixer
• Estimates expected food consumption and organizes preparation
• Prepares any necessary sauces or accompaniments before cooking
• Oversee Kitchen operations.

Ungeneral Production Co., ltd.

Job Description

Location: Talad Noi, Samphanthawong

ABOUT US

We’re breathing new life into a 200-year-old Chinese merchant house in the heart of Talad Noi — and

turning it into 965, a living archive that blends history, food, art, and culture. Think concept store,

curated exhibitions, a courtyard kitchen, seasonal drinks, and spaces that shift with each event,

workshop, and idea that comes through the door.

We care about storytelling, connection, and creating something meaningful for the neighborhood and

beyond.

Now, we’re looking for someone special to join us — someone who’s not just experienced, but

genuinely excited to lead our kitchen and help shape what 965 becomes.

ABOUT THE ROLE

As our Head Chef, you’ll be the heart of our kitchen — leading a small team, keeping standards high,

and building a menu that feels aligned with the house.

We’re taking the food menu in a new direction, and we need the right person to help lead that shift

— someone who can bring fresh ideas, strong structure, and consistent execution, while still keeping

things practical for a small team and kitchen.

This is a hands-on role. You’ll be cooking, managing prep and service, training your team, and running

tight systems around ordering, stock, hygiene, and cost control.

We’re looking for someone calm, organized, and confident — someone who can bring structure to a

creative environment and keep the kitchen moving smoothly every day.

YOUR MAIN RESPONSIBILITIES

Daily Kitchen Operations & Service

• Lead daily prep and service execution with consistency and speed.

• Run a clean, organized kitchen with clear structure and strong communication.

• Ensure every dish meets quality, presentation, and portion standards.

• Manage kitchen workflow and timing in a small team environment.

• Support service improvements and maintain a steady rhythm during busy periods.

Menu Development (Western + Baking/Pastry)

• Develop and improve a Western-focused menu that fits the 965 concept.

• Create and maintain baking/pastry items for daily production and display.

• Test recipes and build clear standards for repeatable execution.

• Introduce seasonal updates and specials without adding unnecessary complexity.

• Maintain recipe documentation to support consistency across the team.

Ordering, Stock & Cost Control

• Manage ordering, stock levels, and supplier coordination.

• Control food costs through smart ordering, portion control, and waste reduction.

• Maintain clear systems for inventory, storage, FIFO rotation, and expiry control.

• Conduct stock counts and keep records accurate and up to date.

• Communicate shortages, variances, and operational needs early and clearly.Team Leadership & Training

• Lead, train, and support a small kitchen team with calm leadership.

• Set expectations for standards, cleanliness, discipline, and teamwork.

• Coach staff to improve speed, consistency, and confidence on station.

• Build a positive culture — professional, respectful, and performance-driven.

Hygiene, Health & Safety

• Maintain strong food safety and hygiene standards at all times.

• Ensure all cleaning routines, storage procedures, and prep practices are followed.

• Keep the kitchen compliant with local Thai health and safety standards.

• Create a safe working environment and reduce operational risk.

Admin & Kitchen Systems

• Maintain prep lists, ordering sheets, stock records, and recipe files.

• Use Microsoft Excel and Word for costing, inventory tracking, and basic reporting.

• Communicate clearly with management on performance, priorities, and improvements.

WHO WE’RE LOOKING FOR

• Minimum 8 years kitchen experience.

• Minimum 2 years experience as a Head Chef (or equivalent leadership role).

• Strong experience with Western food (brunch/lunch style is ideal).

• Strong experience with baking/pastry production and consistency.

• Confident managing ordering, stock control, and kitchen cost targets.

• Comfortable working in a small kitchen team and leading from the front.

• Strong hygiene standards and pride in clean systems.

• Intermediate English (spoken + written).

• Thai language required (must be able to speak Thai).

• Intermediate Microsoft Excel + Word skills.

We want 965 to feel like a living house — full of stories, warmth, and intention.

If you’re the kind of chef who cares about consistency, leadership, and creating something meaningful

through food, we’d love to meet you.

Come be a part of our family

HRnet One Executive Recruitment (Thailand) Ltd.

HRnetOne is a leading talent acquisition firm in Asia, with operations

Job Description

Company Overview

Education - International School

Role Overview:

Reporting to the Brand and Marketing Team and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote Middleton International School to the international and local community in Bangkok, Thailand

Key Responsibilities:

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in’s etc.) in the CRM system from the date of receipt.

• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.

• Ensure the PLO team emails the prospective parent the school tour confirmation details

• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.

• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high-quality experience

• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.

• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.

• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence’ tool and the ‘templates’ in the CRM to connect with families.

• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.

• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE’s are following up with their prospect parents.

• Compile tour templates learning stories for PLO team to improve the school tour.

• Review and shadow the PLE’s around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.

• Continuous review of the school tour process with the PLE’s from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.

• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly

• Engage in all induction courses and professional development sessions facilitated by HQ

• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends

• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows

• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school

• Ensure that the school website has accurate and up-to-date information

• Providing outstanding customer service that is personalized and in alignment with the organization’s culture and values.

• Support all media and brand and marketing events and requests

• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions

• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team

• Handle all admission and withdrawal processes and documents

• Monitor and track student numbers, agent referrals, withdrawal data  

 Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organizing the relevant groups, schedule of the day and follow up.

• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.

• Allocate school tour groups for each school coordinator

• Brief school coordinators as to the set-up for the open house

• Ensure the school is clean/set-up ready for open house.

• Work with the kitchen to ensure food etc. is provided and setup

• Facilitate the content of the sharing by the principal and/or other members of the leadership team

• Prepare materials and resources that are shared with families

Qualifications and Requirements: 

• Bachelor's Degree from a recognized University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or service-oriented industry.

• Sales management experience is desirable

• Experience working in an international school environment would be an added advantage.

• Possess a collaborative attitude and work well in a team-oriented work environment

• Excellent written and verbal communication skills

• Fluent in both English and Thai. Chinese will be an added advantage

• Result oriented and a hands-on marketer

SEE FAH Franchise Co., Ltd.

Job Description

Responsibilities:

• Manage full financial of P&L accountability i.e. forecasting, actual sales, cost analysis, budgeting.

• Manage overall costs including equipment efficiencies, waste, direct labor and materials.

• Develop and implement procedures, control systems for maintaining hygiene and quality standards.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

• Preserve excellent levels of internal and external customer service.

• Design exceptional menus, purchase goods and continuously make necessary improvements.

• Identify customers needs and respond proactively to all of their concerns.

• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

• People Management, continuous Training of employees .

• Establish targets, KPI's, schedules, policies and procedures.

• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.

• Comply with all health and safety regulations.

Qualifications:

• At least 10 years experience in Food and Beverage

• Strong communication, service and leadership skill

• Good command in English both speaking and writing

• Regular work in the resturant Grande Centre Point Pattaya Hotel Space Pattaya or Voyage Hotel

  
  

Belén by Paulo Airaudo

Job Description

Key Responsibilities

1. Oversee daily restaurant operations and ensure optimal staff performance.

2. Lead, train, and develop the team to maintain high service standards.

3. Ensure exceptional guest satisfaction and manage guest relationships.

4. Perform additional duties as required to support restaurant operations.

Qualifications

1. Candidates have full working rights for Thailand.

2. Experience in a similar role within fine dining.

3. Strong leadership and team management skills.

4. Professional, guest-focused, with a genuine passion for gastronomy and hospitality.

5. Ability to communicate in English (preferred).

Private Advertiser

Job Description

We’re Hiring: General Manager – Hotel in Patong Beach, Phuket Thailand

Are you a dynamic hotel leader ready to take charge of a thriving property in one of Thailand’s most exciting destinations?

We’re seeking an experienced General Manager to lead the full operations of our established hotel in Patong Beach, Phuket. This is a high-impact leadership role with full accountability for performance, guest satisfaction, and team development.

Key Responsibilities

·         Lead and manage all hotel operations to ensure profitability, efficiency, and a world-class guest experience

.         Build and maintain strong relationships with the hotel owner and key stakeholders

 .         Drive revenue growth through effective sales strategies and revenue management

 ·         Oversee departmental performance and ensure operational excellence across all areas

 ·         Develop and mentor department heads and staff to build a high-performing, service-focused team

 ·         Ensure consistent delivery of exceptional service standards to enhance guest satisfaction

 ·         Monitor and maintain top rankings on TripAdvisor and other online review platforms through proactive guest engagement and service recovery

 ·         Monitor budgets, control costs, and achieve financial targets

 ·         Analyze market trends and competitor performance to support strategic decision-making

Qualifications & Requirements

·         Minimum 5 years’ experience as General Manager in an internationally branded hotel

·         Proven success in driving revenue growth and guest satisfaction

·         Strong leadership with a hands-on approach and the ability to inspire teams

·         Highly organized, results-oriented, and proactive in operational management

·         Experience with budgeting, forecasting, and strategic planning

·         Excellent communication, interpersonal, and team development skills

·         Strong understanding of guest review platforms and online reputation management

·         Comfortable using hotel tech systems, including PMS and reporting tools

Location: Patong Beach Phuket, Thailand

If you’re ready to take on a leadership role where you can truly make an impact from day one, we’d love to hear from you.

Apply Now by sending your resume to teamrecruit95@gmail.com

SALT AND RABBIT LIMITED

Job Description

Alma & is a brand new modern European restaurant in Central, expected to open in early August. Our concept is to provide casual dining with fine quality food. We are seeking experienced FOH staffs to join our dynamic team.

Responsibilities:

• Ensure smooth implementation and execution of the restaurant operations.

• Provide training to the team to deliver the highest quality of service.

• Control stocks for daily use in the restaurant to ensure service requirements are met.

• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant.

• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Qualifications:

• Minimum of 3 years experience in hospitality industry.

• Strong management skill with a positive mindset and friendly image.

• A team player who is reliable and dependable.

• Enthusiastic when serving guests.

• Excellent communication, interpersonal and leadership skills.

• Self-organised and details-oriented with a strong sense of responsibility.

SALT AND RABBIT LIMITED

Job Description

Alma & is a modern Spanish Italian restaurant in Central, our concept is to provide casual dining with fine quality food. We are seeking experienced and passionate CHEFS and FOH staffs to join our dynamic team.

Sous chef / Chef de Partie / Demi Chef Responsibilities:

• Collaborate with the Head Chef for daily kitchen operation.

• Ensure kitchen hygiene and safety standards are maintained at all times.

• Oversee food preparation and presentation, ensuring consistency and quality.

• Assist in inventory management and cost control.

• Monitor and maintain kitchen equipment to ensure operational efficiency.

• Work during service to support the line and ensure smooth operations.

Qualifications:

• Minimum of 2 years experience in a professional kitchen.

• Strong knowledge of various cooking techniques, cuisines, and dietary restrictions.

• Excellent communication and interpersonal skills.

Passion for culinary arts and a commitment to quality.

What We Offer:

• A supportive and collaborative work environment

• 6 rest days per month

• 10 days annual leave per year

• Monthly tips

• Daily staff meal provided

Tulsi indian restaurant O/B Balaji group Ltd

Job Description

Tulsi Group has an opening as on executive chef . We are seeking a Chef in Hong Kong Location, an individual who has a passion for Indian culinary arts and possesses great leadership skills to join the growing team. We source many of our ingredients from local suppliers and use only the highest quality available. We are seeking an experienced executive Chef to join our team , you will be responsible for leading and cooking delicious and authentic Indian dishes. 

• Proven experience as a executive Chef, with a focus on authentic Indian cuisine.

• Knowledge of traditional Indian cooking techniques and recipes.

• Strong understanding of food safety and hygiene practices.

• Ability to work in a fast-paced and high-pressure environment.

• Excellent knife skills and ability to handle kitchen equipment.

• Creative and innovative mindset to develop new recipes and dishes.

• Strong leadership and team management skills.

• Good communication and interpersonal skills.

• Ability to multitask and prioritise tasks effectively.

• Flexibility to work in shifts and on weekends.

Roles & Responsibilities

• lead a kitchen team and plan menu a variety of authentic Indian dishes.

• Ensure that all dishes are prepared and presented according to company standards and recipes.

• Maintain high levels of cleanliness and sanitation in the kitchen area.

• Manage and order inventory of ingredients and supplies.

• Collaborate with the kitchen team to create new dishes and improve existing recipes.

• Train and supervise junior chefs and kitchen staff.

• Adhere to all food safety and hygiene regulations.

• Stay informed about current food trends and incorporate them into menu planning.

• Contribute to menu development and participate in menu tastings.

• Ensure that all food is prepared and served on time.

• Monitor and control food costs and wastage.

• Handle customer inquiries and special requests regarding food preparation and ingredients.

• Maintain a positive and professional approach with coworkers and customers at all times.

• Follow company policies and procedures.

Sodexo (Hong Kong) Limited

Sodexo, the world's leader in Food and Facilities Management Services, operates in 55 countries with over 412,000 employees, providing services in various industries. In order to support our continued growth and development, we are now looking for high calibre people to join our team in Hong Kong.

Job Description

We are currently seeking an experienced and talented Executive Chef to join our team. If you have a passion for culinary excellence, strong leadership skills, and a proven track record in managing kitchen operations, then this position is for you.

Job Responsibilities:

• Oversee all back-of-house operations, ensuring efficient workflow, consistent quality, and seamless service.

• Lead, mentor, and develop the kitchen team in food preparation, plating, and presentation according to established specifications.

• Manage inventory, procurement, and cost control while maintaining high-quality supplies.

• Ensure all stations are set up efficiently and food is prepared accurately and timely according to orders.

• Uphold the highest standards of kitchen hygiene, sanitation, and compliance with food safety regulations.

• Organize kitchen stations, storage, and refrigeration areas to ensure cleanliness and operational readiness.

• Create and refresh menus regularly, integrating seasonal ingredients and contemporary culinary trends.

• Oversee kitchen closing procedures and ensure completion of all checklists.

• Handle staff scheduling, recruitment, training, and performance management.

Job Requirement:

• Minimum of 10 years of relevant work experience in culinary arts, with a focus on high-volume food production.

• At least 5 years in a managerial or supervisory role within a professional kitchen.

• Preference for candidates with five-star hotel or equivalent luxury hospitality experience.

• Proven ability to perform under pressure in a fast-paced environment while maintaining quality and consistency.

• In-depth knowledge of culinary techniques, ingredient selection, and current industry trends.

• Strong organizational skills and meticulous attention to detail.

• Excellent communication and interpersonal abilities, with experience collaborating across departments.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Exemplary personal hygiene and grooming standards.

Benefits:

• 5-day work week

• Public Holiday

• Medical benefits

• Birthday Leave

• A fun and lively working environment where you will be valued and developed

We offer competitive remuneration to the right candidates. Please apply with detailed resume and salary expectation to Human Resources Department, Sodexo (Hong Kong) Limited by clicking Apply Now.

*Personal data collected is for recruitment purposes only.

Manulife (International) Limited

Job Description

Due to the rapid growth of HK and China business, we are seeking an experienced and talented manager who are independent and passionate.  

Responsibility

• Overseeing the planning, production and delivery of various media content and programming

• Identify customer’s needs and provide financial solution

• Monitoring and analyzing content performance to identify opportunities for improvement

• Staying up-to-date with industry trends and best practices to drive innovation

• Managing and mentoring a team of creative professional

Requirements

• Degree holder in any discipline

• Minimum 5 years' working experience 

• Proven track record of successfully managing complex, multi-faceted projects

• Excellent project management, problem-solving and decision-making skills

• Strong creative and analytical abilities to drive content innovation

• Effective communication and stakeholder management skills

• Experience in using social media such as Instagram, Facebook, WeChat, etc would be an advantage 

Package Offers

At Manulife, we are committed to providing our members with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:

• Competitive compensation at monthly HK$25K to HK$50 or above including bonus

• Year-end bonus and Performance Bonus

• Comprehensive health and wellness benefits

• Ongoing professional development opportunities

• Clear promotion opportunities to higher management level

• Flexible work arrangements to support work-life balance

• Collaborative and supportive work culture

About us

Manulife (International) Limited is a leading financial services provider in Hong Kong, offering a wide range of insurance, wealth management, and retirement solutions to individuals and businesses. With a strong focus on innovation and customer-centricity, we are committed to helping our clients achieve their financial goals and secure their financial future.

Apply now for this exciting opportunity to join our growing team!

Yardbird Limited

Job Description

Job Description: Sous Chef

Key Responsibilities

1. Culinary Excellence:

• Prepare and deliver high-quality, consistent dishes, adhering to established recipes and standards.

• Participate in daily opening duties and pre-service preparation to ensure readiness for service.

• Collaborate with the Head Chef to develop and refine new recipes, contributing to an innovative and seasonal menu.

• Share advanced cooking techniques and culinary insights with the team, fostering a culture of continuous improvement.

2. Leadership and Support:

• Act as a right hand to the Head Chef, assisting with:

  • Scheduling staff shifts.

  • Managing invoices, costing, and reporting.

  • Conducting inventory checks and ensuring cost control.

• Take ownership of the kitchen during the Head Chef’s absence, ensuring smooth operations and maintaining standards.

• Coordinate with office and marketing teams for tasks such as photoshoots, menu updates, and other operational needs.

3. Training and Development:

• Lead by example, mentoring Junior Chefs and ensuring they are trained to meet the restaurant’s high culinary standards.

• Actively transfer knowledge of cooking techniques, ingredients, and plating methods to junior kitchen staff.

4. Inventory and Cost Control:

• Source and establish relationships with new suppliers to ensure the best quality and price for ingredients.

• Oversee and optimize ingredient ordering, ensuring quantities align with service demands.

• Maintain accurate cost calculations for recipes and menu items to support profitability.

Qualifications and Skills:

• Extensive culinary experience, with expertise in managing high-pressure kitchen environments.

• At least 4 years in a senior chef role (eg. sous chef, chef de cuisine or head chef).

• Demonstrate strong leadership and team management skills, with the ability to inspire and motivate kitchen staff.

• At least 4 years in developing menus and dishes.

• A passion for culinary innovation, creativity, and an eagerness to evolve with trends in the industry.

• Exceptional organizational and multitasking abilities, ensuring a clean, efficient, and safe kitchen environment.

• Experience in cost control, supplier management, and recipe costing.

• Excellent communication and interpersonal skills to effectively interact with both team members and guests.

• A commitment to continuous learning

Benefits:

• Education and training opportunities, including subsidies for certifications.

• 5-day work week, with Sundays and Mondays off.

• Staff discounts on food and merchandise at all our restaurants.

• Additional bonuses and benefits to acknowledge your dedication.

Nextbeat Singapore Pte. Ltd.

Job Description

Working Location: North East Area
Monthly Salary: Up to $3,000 (Negotiable)
Working Hours: 6-day work week (10 hours per day with 1 hour break)

Job Purpose:
Our client is seeking a dedicated and skilled Chef/Cook to join their team. The ideal candidate will be passionate about food, able to deliver consistent quality, and ensure smooth kitchen operations. You will be responsible for preparing dishes according to our standards, maintaining cleanliness, and assisting in the overall success of the kitchen.

Job Responsibilities:

• Prepare and cook high-quality dishes in accordance with the menu and company standards.

• Ensure food presentation and taste consistently meet expectations.

• Assist in menu planning, food costing, and recipe development when required.

• Maintain the cleanliness and organisation of the kitchen, ensuring compliance with food safety and hygiene standards.

• Monitor stock levels and assist in ordering supplies as needed.

• Support and collaborate with the kitchen team to ensure efficient service.

• Adhere to all health, safety, and sanitation guidelines.

Job Requirements:

• Proven experience as a Chef or Cook in a restaurant, café, or catering environment preferred.

• Strong knowledge of cooking techniques, ingredients, and kitchen equipment.

• Ability to work in a fast-paced environment while maintaining quality.

• Excellent teamwork and communication skills.

• Strong attention to detail and commitment to hygiene and safety standards.

• Possess Food Safety Certification.

Nextbeat Singapore Pte. Ltd.
EA License Number: 22C1267
EA Personnel No: R22107133

AH Y EATING HOUSE PTE. LTD.

Job Description

We are seeking an experienced and dedicated Chef Manager to lead the kitchen operations of our Chinese restaurant. The successful candidate will be responsible for overseeing daily kitchen activities, maintaining high food quality standards, and ensuring efficient operations while upholding the authenticity and consistency of Chinese cuisine. As Chef Manager, you will manage the full spectrum of kitchen operations, including food preparation, cooking processes, and timely food delivery during service hours. You will ensure that all dishes meet established standards for taste, presentation, and portion control. You will also be responsible for implementing and maintaining standard recipes and kitchen operating procedures to ensure consistency across all shifts. You will play a key role in menu planning and development, including seasonal menus and festive set menus. Strong cost control skills are essential, as you will monitor food cost, manage inventory, minimize wastage, and work closely with suppliers to source quality ingredients at competitive prices.

The role requires strong leadership and people management skills. You will lead, supervise, and train kitchen staff, including sous chefs, cooks, and kitchen assistants. You will be responsible for staff scheduling, task allocation, and performance management to ensure a motivated and productive team.

Food safety and hygiene compliance is a critical aspect of this role. You must ensure that the kitchen complies with all SFA / NEA regulations, including proper food handling, storage, cleanliness, and documentation.

The Chef Manager will work closely with front-of-house teams and management to ensure smooth operations, handle customer feedback when required, and support banquets, events, and large-scale orders.

Requirements:
Minimum 5 years of relevant experience in a Chinese restaurant kitchen, including at least 2 years in a supervisory or managerial role. Strong leadership, organizational, and cost control skills are essential.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

Assistant Front Office Manager

Mandarin Oriental, Singapore is looking for an Assistant Front Office Manager to join our Front Office team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.   

About the job 

Based at the Mandarin Oriental, Singapore within the Front Office Department, the Assistant Front Office Manager is responsible overseeing the effective and efficient operation of Front Office which includes Reception, Concierge, Business Centre, Club Lounge and Telephone departments. Plan, organize, and motivate team to excel in delivering Legendary Quality Experience to all guests.  The Assistant Front Office Manager reports to the Director of Rooms. 

As Assistant Front Office Manager, you will be responsible for the following duties:  

1. Read through arrival report and ensure accuracy of guest history, services and amenities are accorded.  

2. Meet VIPs and perform guest relation duties and obtain comments and feedback. 

3. Motivate all Front Office colleagues to upsell rooms and achieve higher average room rate 

4. Monitor in implement action plans where necessary for Fans of M.O. member enrolment and premium spend including on property signup. 

5. Monitor major group movement and coordinate with the various department 

6. Put up action plan covering all areas of operations in handling major groups.  

7. Monitor closed-out dates, room inventory and coordinates with Reservations. 

8. Establish and maintain operation standards.   

9. Innovate, initiate and maintain procedures to increase efficiency, productivity and maximum guest comfort and satisfaction.  Train colleagues on new work processes, understanding of policies and procedures.  Identify training needs and implements effective training program. 

10. Ensure adequate human resources coverage that meets the demand in the hotel. 

11. Guide, coach, counsels and evaluates the performance of GSM’s, GSE’s and GSA’s. 

12. Ensure effective communication via daily briefings, weekly updates and monthly brainstorming sessions within the department.  

13. Well-versed with Mandarin Oriental Hotel Group goals and information. 

14. Perform any other reasonable duties as required by the Front Office Manager or the Rooms Division Manager. 

 As Assistant Front Office Manager, we expect from you:  

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• Minimum 5 years of experience working in a 5-star hotel environment.

• At least 3 years of working experience as a Duty Manager in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you? 

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Jaan

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  

• Monitor the reservation status and communicate with culinary team 

• Plan and control manning to meet business needs and according to budget 

• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 

• Communicate with team during daily briefings and conduct monthly department meetings 

• Ensure and conduct regular training and re-training when needed 

• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed

• Ensure hygiene and food safety compliance in the outlet and related areas

• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence

• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  

• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  

• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 

• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,

• Experience in similar size/style of 5* hotel

• Diploma in Hospitality Management

• Leadership / People management

• Good interpersonal and communication skills

• Able to work under pressure and independently

• Good interpersonal skills with ability to communicate with guests and all levels of employees

• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

ABR Holdings Limited

ABR Holdings Limited (“ABR”) began as the owner and operator of the first full-service Swensen’s ice cream restaurant in Singapore back in 1979. The Swensen’s brand, with over 20 restaurants in Singapore, remains one of the market leaders in the western casual dining category and one of the preferred choices in good value family dining. Beyond Swensen’s, we also manage and develop a portfolio of popular food and beverage companies and brands. These include Season Confectionary & Bakery, Season’s Café, Earle Swensen’s, Yogen Früz, Tip Top Curry Puffs, Say What?! Salted Egg Potato Chips, Chilli Padi Peranakan Café & Restaurant and Chilli Api, an authentic Peranakan catering company.

Job Description

Hiring Company - ALL BEST FOODS PTE LTD

The role

As an Assistant Outlet Manager at ABR Holdings Limited, you will play a crucial role in the day-to-day operations of our hospitality business. Reporting directly to the Outlet Manager, you will be responsible for leading a team of passionate individuals to deliver exceptional customer service and ensure the smooth running of our establishment.

Key responsibilities

• Assisting the Outlet Manager in overseeing all aspects of the outlet's operations, including staff scheduling, inventory management, and customer service

• Providing leadership, training, and support to the team to maintain high standards of performance and customer satisfaction

• Monitoring and optimising the outlet's financial performance, including budgeting, cost control, and revenue generation

• Identifying and implementing process improvements to enhance efficiency and productivity

• Fostering a positive and collaborative work environment that encourages teamwork and professional development

• Ensuring compliance with all relevant health, safety, and legal regulations

What we're looking for

• Minimum 2 years of experience in a similar role within the hospitality or retail industry

• Strong leadership and people management skills, with the ability to inspire and motivate a team

• Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and stakeholders

• Strong problem-solving and decision-making abilities, with a focus on delivering results

• Proficiency in inventory management, financial reporting, and data analysis

• A passion for the hospitality industry and a commitment to delivering exceptional customer experiences

What we offer

At ABR Holdings Limited, we are committed to providing our employees with a supportive and rewarding work environment. As an Assistant Outlet Manager, you can expect:

• Competitive remuneration and performance-based bonuses

• Opportunities for career advancement and professional development

• Comprehensive health and wellness benefits, including medical and dental coverage

• A dynamic and collaborative team environment that values work-life balance

About us

ABR Holdings Limited is a leading hospitality and food services group with a diverse portfolio of well-known brands and establishments. Our mission is to deliver exceptional experiences to our customers through our commitment to quality, innovation, and outstanding service. We are a dynamic and fast-paced organisation that values teamwork, creativity, and continuous improvement.

If you're ready to take the next step in your hospitality career, we encourage you to apply now and become part of our growing team.

Alice Boulangerie Pte Ltd

Alice Boulangerie & Restaurant began as a mother-daughter tribute to their love for sweets and bakes. With a passion for classic French patisserie and viennoiseries, we assembled a top artisanal team to bring our savoir-faire to life. Inspired by the curious Alice squirrel, we continuously innovate, expanding into a modern contemporary gastronomic experience. Today, Alice Boulangerie is more than just an artisanal French bakery—it’s a destination for culinary exploration in the heart of the city.

Job Description

*5 working days per week

*No split shift

*Fun and friendly working environment

Job Responsibilities:

• Report to Head of Department
• Provide control on food technology, maintain standards of food purchasing, preparation, quality, hygiene, sanitation, scheduling and decoration
• Monitor the preparation of the productions to ensure adherence to recipes and specifications
• Assist to oversee production process, portioning, presentation and quality of pastry & bakery products
• Perform day-to-day kitchen activities efficiently
• Guide, train, and supervise junior members
• Consistently execute menu items with responsibility to the taste and presentation standards
• Minimise the wastage and spoilage of ingredients and other food items
• Job involves all aspects of pastry including and not limited to
• Practice cleanliness, follow basic hygiene requirements and have good personal hygiene
• Inspect and ensure kitchen area is clean and clear. All kitchen equipment tools set are kept well after use
• Inspect and ensure that the work station is clean and meet the NEA hygiene standards at all times
• Perform any other ad-hoc duties assigned by the Company

Job Requirements:

• With at least 2-3 years of pastry experience
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays
• Prefers to hold a recognized Basic food hygienic certification

Please send in your resume to 80563130 for more information

PARK VIEW HOTEL PTE LTD

OUR HOTEL

Job Description

Job Responsibilities : -

• responsible for cleaning and preparing guest rooms for incoming guests such as changing bed linens, replenishing amenities, vacuuming, dusting, and ensuring that the room is in a pristine condition.

• Maintains the cleanliness of public areas such as lobbies, corridors, and elevators to ensure cleanliness level conforms to hotel standards.

• Report any maintenance issues such as carpet cleaning requirements and pest infestations.

• Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.

• Ensures all the cleaning tools and equipment used are clean and kept in good working condition at all times.

• Maintain stock inventory of cleaning supplies, amenities, and linens to ensure that there are no shortages and that inventory is well-maintained.

• Perform well on daily tasks efficiently and maintain high standards of cleanliness and hygiene in fast-paced environments.

• Provides assistance to guest queries and resolves any guest’s feedback or issues with housekeeping.

• Perform any other related duties as assigned by the Housekeeping Supervisor
  

Job Requirements: -

• Able to 6 days per week

• At least 1 year experience

• Singaporean/PR

Accor Lounge

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport.

The Duty Manager (Food & Beverage) is responsible for overseeing the day-to-day operations of the lounge, with a focus on Food & Beverage operations. This role ensures the smooth delivery of guest services and coordinates with various department managers. The Duty Manager ensures service excellence, operational efficiency and compliance with airport and company standards.

Key Responsibilities

• Supervise lounge operations and ensuring a seamless guest experience.

• Point of contact for guest concerns and feedback

• Coordinate with various teams within the lounge to maintain service standards.

• Monitor lounge occupancy, cleanliness and service flow, making real-time adjustments as needed.

• Ensure compliance with airport regulations, safety protocols and hygiene standards.

• Support staff performance by providing guidance, coaching and on-the-spot training.

• Handle incidents, emergencies and irregular operations professionally and efficiently.

• Prepare shift reports and communicate key updates to the Manager and relevant departments.

• Assist with staff scheduling, inventory checks, and operational planning as required.

Qualifications

• Experience in Food & Beverage operations in hospitality or airline lounge, preferably in a supervisory or managerial role.

• Strong leadership, communication and problem-solving skills.

• Excellent customer service orientation and ability to manage diverse teams.

• Familiarity with airport protocols, safety standards and guest service systems.

• Ability to remain calm and professional under pressure.

• Flexibility to work shifts, weekends, and public holidays.

Holiday Inn Express Singapore Clarke Quay

About Holiday Inn Express: For travelers on the go, Holiday Inn Express offers the basics done brilliantly - a great night’s sleep with EXPRESS Recharge, free high-speed Internet, and the Express Start breakfast included – to help guest feel more than ready for their day. As the fastest growing brand for the InterContinental Hotels Group (IHG), Holiday Inn Express hotels can be found around the world, offering a simple, smart travel experience for both business and leisure travelers. In 2017, Holiday Inn Express introduced the updated Express Start breakfast featuring more than 30 complimentary hot and fresh items to choose from, including the signature one-touch pancake machine.

Job Description

What’s the job?

Duty Managers (DM)s play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Experience Agent (GEA)’s execution of the consistent Holiday Inn Express guest experience.

Your Day-to-Day

Financial Returns:

• Participate in the preparation of the annual departmental operating budget

• Monitor budget and control expenses with a focus on increasing productivity

• Analyse financials to drive revenues, future profitability, and maximum return on investment

• To assist in the hotel's revenue growth by leveraging on the company's systems & procedures

• Assist with third party vendor induction and support in managing the performance of third party vendors

Responsible Business:

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements

• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint

• Act in a responsible and senior way when dealing with hotel revenue

People:

• Manage third party vendor staffing requirements, plan and assign work

• Ensure ‘one team approach’ and quality service through daily communication and coordination

• Drive improvements in team member engagement and are aligned with our brand service behaviours

Guest Experience:

• Respond to guest complaints and ensure corrective action to resolve their issues / concerns

• Carry out the special needs and requests of guests and repeat visitors

• Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.

• Demonstrate BrandHearted behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates

• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.

• Make time to interact with guests, solicit feedback and build relationships

• Ensure the ‘one team approach’ by assisting in all Reception tasks when required

• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards

• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management

What we need from You

• Minimum Diploma/Degree in Hospitality, or equivalent

• 4 years' related experience in the same role, or an equivalent combination of education and experience

• Leadership role involved in the effective running of the Front Office operations, including managing the operational team whlist overseeing third party vendors

• A positive and keen to learn attitude

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

We are seeking a dynamic, passionate, and highly experienced Assistant Chinese Restaurant Manager to lead the front-of-house team at Peach Blossoms. The ideal candidate will be a brand ambassador, embodying the values of PARKROYAL COLLECTION and possessing an in-depth understanding of luxury Chinese dining. You will be responsible for the seamless operation of the restaurant, driving financial performance, elevating guest satisfaction to unparalleled levels, and mentoring a team dedicated to excellence.

Key Responsibilities

1. Operational Excellence & Guest Experience:

• Oversee all daily operations of the restaurant, ensuring flawless service from lunch through to dinner service.

• Personally welcome and interact with guests, especially VIPs and regular patrons, building strong relationships and ensuring their experience is exceptional.

• Manage restaurant reservations and seating arrangements strategically to optimize table turnover and revenue without compromising the guest experience.

• Maintain the highest standards of service, presentation, and cleanliness in accordance with the hotel's and restaurant's luxury benchmarks.

• Proactively handle and resolve any guest feedback or complaints with grace, efficiency, and a solution-oriented mindset.

• Maintain a deep understanding of our culinary philosophy and menu to effectively describe and recommend dishes, enhancing the storytelling aspect of the dining experience.

2. Financial Performance & Management:

• Develop and execute strategies to achieve and exceed financial targets, including revenue, average check, and profitability.

• Closely monitor restaurant budgets, control operational costs (including labour, crockery, and supplies), and minimize waste.

• Manage inventory of front-of-house supplies, including Chinese tea selections, tableware, and linen.

• Analyze financial reports, market trends, and guest feedback to identify opportunities for growth and improvement.

3. Team Leadership & Development:

• Recruit, train, mentor, and motivate a high-performing front-of-house team, including Captains, Servers, and Hosts.

• Foster a positive, collaborative, and professional work environment rooted in a culture of continuous learning and excellence.

• Conduct regular performance reviews, provide constructive feedback, and implement development plans for team members.

• Ensure all staff are thoroughly trained in menu knowledge (including ingredients and cooking techniques), wine and tea pairing, and sequence of service.

Qualifications & Experience

Minimum of 5 years of experience in a restaurant management role, with at least 2 years within a *fine-dining Chinese restaurant** or a luxury hotel environment.

• Proven track record in managing financials, driving revenue, and controlling costs.

In-depth knowledge of Chinese cuisine, customs, tea culture, and dining etiquette is essential.

• Strong leadership and interpersonal skills, with the ability to inspire and develop a diverse team.

Exceptional communication and guest relations skills, with fluency in English. Proficiency in Mandarin is a significant advantage to communicate effectively with team members and a large segment of our clientele.

• Impeccable personal presentation and professional demeanor.

• Flexibility to work shifts, including weekends and public holidays.

• Diploma/Degree in Hospitality Management or a related field is preferred.

What We Offer

• A competitive salary and benefits package within a world-renowned hotel collection.

• The opportunity to lead and shape the team at one of Singapore's most acclaimed Chinese restaurants.

• Extensive training and career development opportunities.

• A vibrant, supportive, and professional working environment.

Additional Information

• 5-day work week

• 13th month AWS and Performance Bonus

• Annual Leave from 10 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We regret that only shortlisted applicants will be notified.

MDESG PTE. LTD.

Job Description

Job Summary

A Junior Sous Chef is a vital kitchen leader supporting the Head/Executive Chef by managing daily operations, overseeing junior staff, controlling inventory, ensuring quality and hygiene, and stepping up to run the kitchen in senior absence. This role focuses on training, consistency, and smooth service, bridging the gap between line cooks and senior management. Responsibilities span food preparation, menu development, and rostering, embodying leadership and culinary skill to maintain high standards.

Responsibilities

• Lead, motivate, and train junior kitchen staff such as Chefs de Partie and Commis Chefs to enhance team performance and foster a positive work environment
• Manage daily kitchen operations including food preparation, service flow, and coordination to ensure smooth and efficient kitchen workflow
• Monitor and maintain high standards of food quality, presentation, portion control, and consistency to meet guest expectations
• Oversee inventory management by verifying deliveries, controlling food costs, and placing orders to maintain optimal stock levels
• Enforce strict compliance with health, safety, and sanitation regulations including HACCP and food safety standards to ensure kitchen hygiene and safety
• Contribute to menu planning and recipe development to support culinary innovation and special event organization
• Ensure kitchen readiness by confirming prep lists are completed, equipment is maintained, and workstations are clean and organized
• Act as second-in-command by supporting the Head Chef and Sous Chef and assume full kitchen leadership during their absence to maintain operational continuity