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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Hyatt Regency

Job Description

Summary

Job Summary:

We are seeking an experienced and passionate Latin American Sous Chef to join our dynamic culinary team at Hyatt Regency Phuket Resort. The ideal candidate will bring authentic Latin American flavors and innovative techniques to our kitchen, ensuring an exceptional dining experience for our guests. The Latin American Sous Chef will assist in managing the kitchen, supervising food preparation, maintaining quality standards, and leading a team with enthusiasm and expertise.

Key Responsibilities:

Menu Development & Execution:

Design and develop authentic Latin American dishes, focusing on fresh, high-quality ingredients.
Ensure consistency in taste, quality, and presentation of all Latin American dishes.
Collaborate with the Executive Chef to introduce seasonal menus and specials.

Kitchen Management:

Assist in overseeing kitchen operations, ensuring smooth workflow during service.
Monitor food preparation and production to maintain quality control.
Ensure all dishes comply with food safety regulations and hygiene standards.

Team Leadership & Training:

Lead, mentor, and train the kitchen team on Latin American cuisine techniques and plating standards.
Foster a positive, collaborative, and high-performance kitchen culture.
Supervise and guide kitchen staff during service to maintain efficiency and quality.

Cost Control & Inventory Management:

Monitor food costs and ensure optimal inventory management.
Minimize waste and maximize the use of ingredients to maintain profitability.
Assist with supplier negotiations and sourcing of authentic Latin American ingredients.

Guest Satisfaction & Feedback:

Engage with guests to gather feedback and ensure a memorable dining experience.
Continuously improve and refine dishes based on guest preferences and trends

Job Summary:

We are seeking an experienced and passionate Latin American Sous Chef to join our dynamic culinary team at Hyatt Regency Phuket Resort. The ideal candidate will bring authentic Latin American flavors and innovative techniques to our kitchen, ensuring an exceptional dining experience for our guests. The Latin American Sous Chef will assist in managing the kitchen, supervising food preparation, maintaining quality standards, and leading a team with enthusiasm and expertise.

Key Responsibilities:

Menu Development & Execution:

Design and develop authentic Latin American dishes, focusing on fresh, high-quality ingredients.
Ensure consistency in taste, quality, and presentation of all Latin American dishes.
Collaborate with the Executive Chef to introduce seasonal menus and specials.

Kitchen Management:

Assist in overseeing kitchen operations, ensuring smooth workflow during service.
Monitor food preparation and production to maintain quality control.
Ensure all dishes comply with food safety regulations and hygiene standards.

Team Leadership & Training:

Lead, mentor, and train the kitchen team on Latin American cuisine techniques and plating standards.
Foster a positive, collaborative, and high-performance kitchen culture.
Supervise and guide kitchen staff during service to maintain efficiency and quality.

Cost Control & Inventory Management:

Monitor food costs and ensure optimal inventory management.
Minimize waste and maximize the use of ingredients to maintain profitability.
Assist with supplier negotiations and sourcing of authentic Latin American ingredients.

Guest Satisfaction & Feedback:

Engage with guests to gather feedback and ensure a memorable dining experience.
Continuously improve and refine dishes based on guest preferences and trends

ONYX Hospitality Group

Job Description

Marriott International

Job Description

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Descriptions:

·       Assist Operation Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations

·       Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis

·       Prepare the Roster on a weekly basis

·       Ensure all service staff are communicated correctly and meeting all established standards of service consistently

·       Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries

·       Process guests’ orders to ensure that all items are prepared and served promptly

·       Direct and coordinate the activities between kitchen and service staff

·       Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware

·       Assists in setup and clear down of the front and back of Coffee House & Boutiques operations

·       Ensure food safety regulations are followed as according to NEA’s policy

·       Ensure waste is minimized and properly recorded

·       Handling of cash, POS system and report of take-in-cash when on duty

·       Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

·       Organize all documentations and reports on shift work on a daily basis

·       Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Coffee House & Boutiques

·       Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Coffee House & Boutiques

Qualifications:

·       Minimum 5 years of experience in F&B / Retail operations, preferably in luxury goods industry

·       Pleasant and well-groomed

·       Excellent communication and interpersonal skills

·       Fluent in English Communication

·       The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness

·       High initiative and positive attitude

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Responsibilities

• Overseeing the operations of the Coffee House & Boutiques to ensure smooth and efficient performance.

• Monitor staff appearance to ensure adherence to company grooming standards, and enforce compliance with standard operating procedures.

• Prepare and manage weekly staff rosters.

• Communicate service standards clearly to all team members and ensure consistent service delivery.

• Deliver friendly, attentive, and efficient service, addressing customer needs, complaints, and inquiries promptly.

• Process customer orders accurately to ensure timely preparation and service.

• Coordinate activities between the kitchen and front-of-house teams to maintain workflow and service quality.

• Supervise coffee service and catered events, maintaining cleanliness and presentation standards.

• Assist with the setup and breakdown of both front- and back-of-house operations.

• Ensure full compliance with food safety regulations in accordance with NEA policies.

• Minimize and accurately record waste.

• Manage cash handling, operate POS systems, and report cash intake when on duty.

• Maintain accurate daily sales records, ensuring all items are properly accounted for.

• Organize shift documentation and reports daily.

• Manage stock ordering, inventory control, and ensure the availability of the latest products and updated product catalogues.

• Create visually appealing merchandise displays that enhance customer experience and showcase the Coffee House & Boutiques.

Qualification:

• Bachelor or Master's degree

• Minimum of 3 years’ experience in F&B or retail operations, preferably in the luxury goods sector

• Pleasant demeanor with a well-groomed appearance

• Strong communication and interpersonal skills

• Good command of English, both spoken and written

• Hands-on, customer-centric approach with a proactive and assertive attitude

• High initiative and a positive, can-do mindset

Private Advertiser

Job Description

- Oversee opening, service periods, and closing procedures to ensure operational readiness.

- Deliver and maintain high standards of guest service; actively engage with guests to collect feedback.

- Recruit, onboard, schedule, coach, develop and discipline FOH staff; run regular team briefings.

- Coordinate closely with Head Chef/kitchen leadership on menu execution, portion control, food quality, and service timing.

- Monitor daily sales, labor, food cost and other operational metrics; implement corrective actions when variances occur.

- Manage on-site inventory: receiving deliveries, perform stock counts, control shrinkage and ensure FIFO.

- Enforce health, safety and sanitation standards (local regulations and company policies).

- Handle guest complaints and incidents; perform root-cause follow up to prevent recurrence.

- Prepare and submit daily/weekly operational reports (sales, cash, incidents, staffing) to the GM.

- Support local marketing and promotional activities; execute in-store events and up-selling initiatives.

- Maintain cost control through portioning, waste reduction and labor optimization.

- Implement company SOPs and contribute practical feedback for SOP provident.

Key performance indicators (KPIs)

- Guest satisfaction scores / Net Promoter Score (NPS)

- Average check / covers per shift / table turnover

- Food cost % and labor cost % vs. budget

- Sales growth and target attainment (daily/weekly/monthly)

- Employee turnover and staff engagement metrics

- Hygiene and safety audit scores

- Shrinkage and stock variance

Qualifications:

- Minimum 2–3 years of experience as a Restaurant Manager, Supervisor or Assistant Manager in a fast-paced restaurant environment.

- Proven track record of team leadership and delivering guest service excellence.

- Basic financial literacy: ability to read P&L line items affecting the outlet.

- Knowledge of food safety and local health regulations.

- Strong communication skills in Thai and functional English (adjust based on location).

- Flexibility to work evenings, weekends and public holidays.

Core competencies

- Guest-centric mindset and problem solving under pressure.

- People management: coaching, scheduling, conflict resolution.

- Operational discipline and attention to detail.

- Basic numerical skills and data-driven decision making.

- Initiative, resilience and a positive, service-oriented attitude.

iKitchen, Inc,

Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

Grand Copthorne Waterfront Hotel Singapore

Job Description

Job Description

• Responsible for the operations of Front Office functions

• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.

• Handles all guest complaints/ feedback in a professional manner

• Follow up on guest complaints efficiently and take corrective action

• Provides on-site support to guests' needs and queries

• Oversee and supervises guests arrivals and departures with the front office team

• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests

• Ensures all reception and cashiering procedures are performed in accordance with established standards

• Works closely with other operational departments to provide seamless and consistent guest service

• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guests

Job Specification

• Minimum O levels, Diploma or equivalent

• At least 2 years of relevant working experience in a similar capacity

• Good knowledge on PMS Opera

• Able to work shifts, weekends and public holidays

• Strong problem solving and analytical skills

• Excellent communications skills

• Customer service oriented and able to handle challenging situations professionally

• Ability to perform under pressure in a fast-paced environment

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Holiday Inn Singapore Atrium

Job Description

Reporting to the Rooms Division Leader, the Assistant Front Office Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Assisting Front Office Manager on all pertinent matters affecting guest service and hotel operations

• Cooperates, coordinates and communicates with all stakeholders in the hotel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.

• Coach and support Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.

• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 3 years’ experience in front office / guest services or related discipline including supervisory experience.

• Have 1 year experience in a similar capacity in hotel environment.

• Excellent problem handling and communication skills.

• A great team player and have good leadership skills.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.

• Health and dental insurance.

• Birthday off / Duty meal / Laundry benefits

• Training and Development Opportunities.

• Up to 50% F&B discount at IHG Hotels selected restaurants.

• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

The Capitol Kempinski Hotel Singapore

Job Description

SCOPE

Reporting to the Front Office Manager, the incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

Hospitality Resources Inc

Job Description

Key Responsibilities:

• Direct and oversee all hotel operations during shifts to ensure guest satisfaction and safety.

• Greets the VIP guests of the hotel. As directed by the Guest Services and Revenue Manager, Performs special services for VIP Guests.

• Assists in VIP’s arrival and departure in absence of Front office supervisors.

• Checks cleanliness of lobby, outlets, and public areas, checks the lights and orderly appearance of all the staff and their behavior.

• Assist front office associates in case there will be a long que of check-in and check-out at the front desk.

• Handles guest complaints, problem solving, disturbances, special requests and any other issues that may arise and other related problems and reports on the Guest Service and Revenue Manager.

• Answers guests, inquires, handles complaints, and attends to the needs of the guests.

• Must be able to perform the full night audit if needed.

• Promotes and maintains good public relations.

• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Qualifications:

Education & Experience:

• Diploma or degree in Hospitality Management or related field

• 2+ years of experience in front office or hotel operations, with some leadership or supervisory experience

• Previous experience as a Duty Manager, Shift Leader, or Front Office Supervisor preferred

Skills & Competencies:

• Strong leadership and problem-solving abilities

• Excellent communication and interpersonal skills

• Ability to remain calm under pressure and manage conflicts effectively

• Sound knowledge of hotel operations, front office systems, and service standards

• Proficiency in hotel Property Management Systems

• Strong organizational skills and attention to detail

• Flexibility to work shifts, including evenings, weekends, and holidays

We Offer:

• Salary is inclusive of Service Charge

• Staff meals & uniform

• Training & growth opportunities

• Employee discounts on stays and dining

• A welcoming, team-oriented work environment

Toledo International

Job Description

About the Job

We are looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll be expected to effectively and efficiently deal with all guest complaints, queries and suggestions.

Job Benefits

• Birthday Leave
• Flexi-benefit
• Insurance Coverage
• Learning and Development Opportunities within IHG
• Employee Rate across IHG Hotels worldwide
• Duty Meal

Job Responsibilities

Staff Management:

• Provide mentoring to Guest Services Agents, offering coaching and regular feedback to manage conflicts and enhance employee engagement.
• Ensure team members are adequately trained and equipped with the necessary tools to fulfil their job duties.

Team Collaboration and Communication:

• Foster teamwork to ensure quality service through consistent communication and coordination.
• Develop programs aimed at improving team member engagement, aligning with brand service behaviours.
• Implement and monitor team member succession planning to ensure a robust and capable team for the future.

Guest Satisfaction:

• Address guest complaints promptly and ensure corrective actions are taken to resolve issues and concerns.
• Drive improvements in guest satisfaction goals by collaborating with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Allocate time to interact with guests, solicit feedback, and build positive relationships.

Operational Standards:

• Accountable for maintaining Standard Operating Procedures (SOPs) in accordance with Service Level Standards.
• Perform any other ad-hoc duties as assigned by the Rooms Division Manager or Operations Manager.
• This role plays a critical part in ensuring the smooth operation of our establishment, guaranteeing high levels of guest satisfaction and fostering a positive and engaged team environment.

• Minimum of a Diploma or equivalent qualification, or a minimum of 2 years of relevant experience in the Hospitality Industry.
• Proficiency in spoken and written English is essential.
• Demonstrated excellence in communication, problem-solving, reasoning, and motivational skills.
• Flexibility to work varying shift schedules, including nights, weekends, and holidays.

Private Advertiser

Job Description

JOB HIRING: RESTAURANT MANAGER – MAKATI

We are looking for an experienced and results-driven Restaurant Manager to join our growing team. If you have a passion for food, excellent leadership skills, and a commitment to providing outstanding customer service, we want to meet you!

Location: Makati City
Employment Type: Full-time

Key Responsibilities:

• Oversee daily restaurant operations, ensuring smooth workflow and excellent service.

• Lead and motivate the team to meet sales, quality, and service goals.

• Manage staff scheduling, training, and performance evaluations.

• Ensure compliance with health, safety, and sanitation standards.

• Monitor inventory, manage costs, and coordinate with suppliers.

• Handle customer concerns professionally to ensure satisfaction.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar leadership role.

• Strong leadership, communication, and organizational skills.

• Knowledge of restaurant operations, budgeting, and cost control.

• Ability to work in a fast-paced environment with flexible hours.

• Customer-focused and results-oriented.

How to Apply:
Send your updated resume to hrd.trrgi@ gmail.com with the subject line: Restaurant Manager – Makati.

Join us and be part of a team that values excellence, teamwork, and growth!

Private Villa

Job Description

You shall perform the duties, services and responsibilities as may be assigned to you from time to time, at the prerogative and sole discretion of your Immediate Superior or Management. You hereby agree, understand and commit to perform diligently and efficiently, your duties and responsibilities as set forth below:

1. Responsible  for cleaning of all Public Areas ( Reception, Living Area, Front Yard & Back Kitchen Area.)

2. Clean all windows, wipe all ceiling, walls & furniture’s including plants.

3. Make schedule to brush garage and back kitchen area with help of driver.

4. Ensure back kitchen are organize no other scattered stuff.

5. Vacuum / Sweep carpet and mop the floor.

6. Brush the reception CR using all purpose cleaning to avoid bad odor.,not just only wipe * mop.

7. Empty the garbage in the general area. Wash if needed.

8. Responsible to taking care of all plants on your area.

9. Perform all task assigned to you. Ensure all areas clean before end of shift.

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Anchor Land Holdings Inc.

Job Description

QUALIFICATIONS:

• Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.

• With at least 1 year of experience at the same role in the same environment or any relevant experience.

• Adaptable and innovative, able to respond to market changes and new opportunities.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to travel as needed.

• Proven track record of achieving sales targets and driving revenue growth.

• Experience in developing and implementing sales strategies.

• Proficiency in CRM software and Microsoft Office Suite.

JOB DESCRIPTION:

Sales and Partnerships

• Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.

• Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.

• Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.

• Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

• Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.

• Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.

• Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

• Achieve individual and team sales targets by securing group bookings and high-value accounts.

• Optimize revenue through effective yield management based on approved rates and room categories.

• Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

• Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.

• Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.

• Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

• Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).

• Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.

• Perform additional duties as assigned by the management.

Holiday Inn Express Singapore Serangoon

Job Description

About the role

Join the team at Holiday Inn Express Singapore Serangoon as a Duty Manager. In this full-time role, you will play a key part in the day-to-day operations of our hotel, ensuring our guests receive a seamless and memorable experience. Located in the Serangoon North-East Region, this role will see you responsible for overseeing the front office and guest services teams.

What you'll be doing

1. Manage the front office and guest services teams to deliver exceptional customer service

2. Resolve any guest queries or concerns in a timely and professional manner

3. Oversee the check-in and check-out process, ensuring efficient and accurate handling of guest reservations

4. Assist with the management of staffing and scheduling to ensure appropriate coverage at all times

5. Monitor and maintain the hotel's security and safety protocols

6. Support the implementation of new processes and procedures to optimise hotel operations

7. Provide regular feedback and recommendations to the Hotel Manager to drive continuous improvement

What we're looking for

1. Several years of experience in a similar Duty Manager or Front Office Supervisor role within the hospitality industry

2. Strong leadership and people management skills, with the ability to motivate and develop a team

3. Exceptional customer service orientation and problem-solving abilities

4. Excellent communication and interpersonal skills to liaise with guests and staff

5. Familiarity with hotel management systems and technologies

6. A passion for the hospitality industry and a commitment to delivering outstanding guest experiences

What we offer

At Holiday Inn Express Singapore Serangoon, we provide our employees with a range of benefits to support their wellbeing and career development, including:

1. Competitive salary and bonus structure

2. Comprehensive health insurance and wellness programmes

3. Ongoing training and development opportunities

4. Opportunities for career progression within the IHG group

5. Team-building events and employee recognition schemes

Join our dynamic team and help shape the future of our hotel. Apply now!

Pan Pacific Hotels Group

Job Description

Singapore

Pan Pacific Singapore

Rooms

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for a Director of Rooms. You will play a pivotal role in directing, leading and managing the Hotel’s Rooms Division operations, including but not limited to Front Line Guest Services (Reception, Concierge, VIP Team and Guest Care), Housekeeping, Pacific Club, Wellness Floor and Spa. If you are a detailed and service-oriented individual, we want you to be part of our growing team.

Job Responsibilities:

• Strategically deliver the hotel goals and vision as a member of the Executive Team.
• Focus on guest service, ensuring the hotel’s service values are embodied within the division and a seamless guest experience is consistently delivered.
• Build effective relationships with other departments to ensure good communication and support.
• Demonstrate leadership and management of an efficient and effective operation in which all associates understand the key drivers of the business and are held accountable for their performance.
• Show high visibility in the division during peak periods of business.
• Empower, train and coach associates to improve operational and service capabilities.
• Review divisional Standard Operating Procedures on a regular basis.
• Conduct evaluation meetings each year with direct reports.
• Monitor productivity of the division and implement corrective strategies.
• Utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
• Actively participate in the recruitment process of associates for the division.
• Implement the business plan in the division.
• Apply commercial acumen and a business understanding to drive for results.
• Strive to achieve the key performance objectives.
• Develop strategies to increase spa revenue and gym membership.
• Perform any other tasks that may be assigned.

Talent Profile

• Diploma / Bachelor’s degree in hospitality management or equivalent.

• A minimum of ten years of experience in Rooms Division, with a minimum of five years of experience in managerial roles.

• Strong knowledge and experience in the front office functions of Opera or equivalent Property Management Systems and other software that is essential in managing Rooms operations and manpower (e.g. StayPlease).

• Advanced computer literacy and knowledge of Microsoft Office applications.

• Strong leadership skills with the ability to direct changes.

• Excellent presentation and communications skills.

• Strong analytical and problem-solving skills.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

How to Apply

Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

• Only shortlisted candidates will be notified.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
 

We guarantee you will have lots of fun at work and not a single day is the same!

iKitchen, Inc,

Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Marriott International

Job Description

1 OAK Thailand Co.,Ltd

Job Description

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, maintaining quality and safety standards, and driving business performance to achieve revenue targets.

Key Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.

• Supervise, train, and motivate staff to provide exceptional customer service.

• Ensure compliance with health, safety, and hygiene regulations.

• Manage budgets, monitor expenses, and optimize cost efficiency.

• Develop and implement strategies to increase sales and profitability.

• Handle customer inquiries, feedback, and complaints professionally.

• Maintain high standards of food quality, presentation, and service.

• Prepare reports on sales, performance, and staff productivity.

• Collaborate with the kitchen and bar teams to ensure smooth service flow.

• Recruit, schedule, and evaluate staff performance.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• Proven experience as a Restaurant Manager or in a similar hospitality management role.

• Strong leadership, organizational, and communication skills.

• Excellent problem-solving and decision-making abilities.

• Good command of English (both written and spoken).

• Knowledge of financial management, inventory control, and POS systems.

• Ability to work flexible hours, including weekends and holidays.

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://www.calleocho.hk

Rat Pack LC Limited

Job Description

We're now looking for a driven and focused Restaurant Manager to join Pirata Group. 

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about us: https://piratagroup.hk/

Shangri-La Singapore

Job Description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Front Office Duty Manager, to join our team!

The Front Office Duty Manager is responsible for providing guest services as well as supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards set by the Hotel.

Job Responsibilities:

General Operations

• To have complete knowledge of the operational systems of the Front Office, Guest Service/Switchboard and other related systems. Shangri-La’s standard operating policies and procedures relating to the Front Office operations are also important information to be familiar with.

• Reviews room availability, staff schedules, guest arrivals/departures, previous shift logs, and internal reports. Ensures Night Audit completion, verifies financial postings, and checks operational readiness across all guest service areas.

• Oversees lobby and public area inspections, supports service residences, manages driveway traffic, drives upselling initiatives, and conducts spot checks to ensure adherence to Shangri-La’s service and quality standards.

People Management/Ledership

• Operational Leadership: Maintains department organisation, staffing, and productivity to ensure smooth operations aligned with forecasted occupancy and guest needs.

• Training & Development: Identifies training needs and collaborates with the Front Office Trainer to implement effective programs across all Front Office functions.

• Performance & Team Engagement: Assists in performance reviews, fosters a motivated and respectful work environment, and leads by example to promote service excellence.

• Communication & Coordination: Develops and utilises communication tools to ensure smooth workflow, feedback sharing, and alignment across all Front Office departments.

• Visible & Proactive Leadership: Demonstrates hands-on leadership, conducts daily briefings, makes operational recommendations, and takes ownership of team success.

Guest Experience

• Guest Satisfaction/Feedback: Ensures guest preferences are fulfilled, drives customer delight through proactive service, and manages feedback to improve overall guest experience. 

• Leadership & Policy Compliance: Leads by example with visible, hands-on supervision, contributes to strategic projects, and ensures staff adherence to hotel policies and standards.

Operational Compliance

• Ensures upselling follows HQ guidelines, authorises rebates and paid-outs within delegated limits, and verifies accurate reporting and documentation.

• Records guest complaints in the feedback platform, ensures all reports are printed, signed off, and properly handed over to the next shift.

• Leads emergency actions, coordinates with ERT and CMT, and ensures guest and staff safety while documenting incidents in the Elog.

• Promotes departmental participation in corporate social responsibility and environmental programs aligned with hotel values.

• Oversees recruitment, performance reviews, roster planning, training, and disciplinary matters to maintain a high-performing team.

Job Requirements:

• Pleasant and has a passion in the hospitality industry.

• Due to the nature of the front office operations where the role requires frequent communication with guests (e.g. speaking to guests who are fluent in Mandarin/Arabic/Other languages over the phone or at the concierge), the incumbent is required to have fluent English speaking/written skills with knowledge of a second language as an advantage. 

• Has minimally 2 years' experience in a supervisory role at front office in a hotel/hospitality setting.

Jia Group Holdings Limited

Job Description

Responsibilities:

• Manage daily operations of the restaurant

• Work closely with the Executive Chef

• Liaise with internal and external parties on creating new menus and promotion programmes

• Managing the whole floor team

• Develop and maintain good relationships with guests

• Handle guests' comments and complaints and take immediate corrective actions

• Responsible for colleague scheduling, briefing, performance reviews, recruitment, training & development and related issues

• Check daily maintenance, cleanliness of the restaurant and grooming of staff

• Responsible for budget plan, cost control, sales and revenue repots

• Ensure all controllable expenses are kept within budget and forecast figures

• Find ways to improve the efficiency of the operation that will benefit our clients

• Propose and initiate, new services and products for our guests

Requirements:

• 3-4 years relevant working experience in similar capacity

• Excellent managerial and interpersonal skills

• Service oriented, creative, energetic

• Skilled at handling complaints and comments tactfully

• Good sense of Marketing strategies, cost control & budgeting

• Proficiency in spoken and written English

• French speaking will be a big plus

• Michelin starred restaurant working experience required

• Diploma / Degree in Hospitality or related is desired

We Offer:

• 18 days Annual Leave

• Medical and Dental Insurance

• Staff Meals

• Staff Discounts

• Competitive Salary

TENGDA CELEBRITY CHEF PTE. LTD.

Job Description

Job Description & Requirements

- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

- Work together with the kitchen team.

- Ensure restaurant cleanliness daily by clearing tables, washing and sanitizing kitchen utensils, and servicing rest rooms.

- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

EBB & FLOW PTE. LTD.

Job Description

Introduction:

Located in a beautiful historic shophouse in the heart of Joo Chiat, our Spanish tapas concept strives to tell a heartwarming friendship story between our chefs through our dishes in the easygoing and warm neighbourhood.

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors.

Key Responsibilities:

• Develop plans to source potential business and collaboration opportunities that improves guest experience and drive revenue

• Assist the Restaurant Manager create a cohesive restaurant environment

• Assist in setting business goals for the restaurant to manage expenses while also achieving revenue targets during P&L

• Collaborating with the management and HQ teams to develop the brand and business

• Oversee the daily operations of the restaurant, as well as the management of service and bar team members

• Provide leadership and clear direction for the service team to ensure smooth restaurant operation through mentorship, professional guidance and on-the-job training

• Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team

• Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

• Exceptional leadership and communication skills

• Consistent track record of employment in hospitality-related leadership role

• Strong business and people acumen including strategic planning, operation management, talent management

• Unwavering passion in delivering the best possible experience to all who comes through our doors

• Knowledge of Spanish cuisine and/or experience in a tapas or Mediterranean restaurant is a plus

Perks:

• Birthday Leave

• Staff Discounts

• Medical & Dental Benefits

Courtyard by Marriott Singapore Novena

Job Description

JOB SUMMARY

Duties and Responsibilities 

• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott.

• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

• Recognizing department’s top performers

• Establishing guest satisfaction and to be able to strengthen business relationships with guests

• Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Other Functions                                                                                                                      

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.

• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.

• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

• Effectively use the results of Duty Manager’s Logbook and all other guest feedback mediums to improve product and service delivery.

• Develop and implement action plans based on results from the feedbacks given by associates

• To champion upsell and Marriott Rewards campaign

• To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaign

JOB SPECIFICATION

Educational / Academic Requirements : High School, Diploma or Equivalent. College/University degree

Experience : Preferably 2-3 years experience in similar field

Specific Knowledge & Skills Required : Opera

Prime Residence Home Pte Ltd

Job Description

Prime Residence Home Pte Ltd is hiring a Full time Assistant Hotel Manager role in Queenstown, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Afternoon, Evening
  • Sunday: Afternoon, Evening
• More than 4 years of relevant work experience required for this role
• Expected salary: $2,800 - $3,300 per month

Assistant Duty Manager Duties and Responsibilities

Assistant Duty Managers (ADM) play a vital role in ensuring the smooth operation of a service apartment.

ADM will assist the Operation Manager with a wide range of tasks, with a focus on front desk operations, and customer service.

ADM duties and responsibilities include:

A.      Collaboration and teamwork

·         Ensuring guest rooms, public areas, and grounds are clean, well-maintained, and ready for guests

·         Assist in checking in / out of guests, processing payments, and maintaining accurate records.

·         Encourages and builds mutual trust, respect, and cooperation among the team environments

B.      Communication & Coordination skills

·         Timely and accurate planning of the work shift schedules taking into front office staffs off days and Annual Leave days

·         Monitoring guest feedback and making recommendations for improvements to the Operation Manager

·         Effectively cross departments communication in timely manner adapting to any changes of the operation

C.      Problem-solving skills

·         Handling customer complaints and issues in a timely and efficient manner

·         Handling any conflict situations in a professional manner to achieve the best possible outcome for all stakeholders involved

·         Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy

D.      Leadership & Organization Ability

·         Training and supervising front office staff, and ensuring adherence to company policies and procedures

·         Provide effective leadership and exemplary attitude in regards to ensuring Front Office operations are performed and carried out in a professional and positive manner

·         Act as a mentor to well-trained and well-maintained the team performance

E.       Integrity

·         Protecting the best interests of the company by being vigilant and alert in ensuring that no undesirable activities take place on premises

·         Ensure full compliance to operating controls, SOP’s, policies, procedures, and service standards

·         To undertake & completing any other assigned tasks or request by the management.

Requirements

Ø  A minimum Diploma in hotel management

Ø  At least 3-4 years' experience in hotel operations and management.

Ø  Excellent interpersonal communication skills.

Ø  Positive attitude, enthusiasm, and initiative.

Ø  Familiarity with the RMS, Excel, word, power point preferred

Salary : S$2,800.00 to S$3,300.00 (negotiable)

Watkinson (Thailand) Co., Ltd.

Job Description

KIRABI Sathorn 

The no. 1 Yakinoku Restaurant in BKK 

Work hours: 10 am - 10.30 pm (shift)

Location: Empire Tower, Sathorn, Bangkok 

Salary: Based on experience and qualifications 

Responsibilities:

- Control and maintain the quality of food, ensuring taste, presentation, and cleanliness before serving

- Manage kitchen team, assign duties to Sous Chefs, Comis Chefs, and other staff

- Control inventory and raw materials, verify incoming goods for quality, and coordinate with procurement or suppliers

- Collaborate with restaurant management, service team, and owners

- Collaborate with special events such as banquets and festivals

Qualifications: 

- Japanese Nationality (required)* 

- 3-5 Years work experience in related field 

- Able to communicate in English or Thai

Apply Now 

Email: hr@watkinson.co.th 

Tel: 095-447-1514 

Watkinson (Thailand) Co., Ltd.

Job Description

KIRABI Sathorn 

The no. 1 Yakinoku Restaurant in BKK 

Work hours: 10 am - 10.30 pm 

Location: Empire Tower, Sathorn, Bangkok 

Salary: Based on experience and qualifications

Qualifications: 

- Japanese Nationality (required)* 

- 3-5 Years work experience in related field

- Able to communicate in English or Thai

Send your inquiry or Apply Now!

Email: hr@watkinson.co.th 

Tel: 092-694-7195

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Develop, review and update of policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements:

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools
• Possess good organizational and leadership skills, with an eye for detail and process improvement
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

· Collaborate with the Operations Managers to maintain the efficient running of the Front Office Management and uphold brand standards.

· Handling the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience

· Coach and guide team members to ensure high level of guest satisfaction

· Work closely with other business units to fulfill and meet guest expectations

· Demonstrate commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues

Requirements

· Minimum Diploma or Degree in Hospitality or Tourism Management

· Minimum 5 years' experience as a team leader in Front Office / Guest Relations within a hotel environment, preferably in 5-star hotel

· Possess excellent communications, leadership and interpersonal skills

· Able to perform independently and as well as a good team player

· Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint

• Able to perform shift work, including weekends and public holidays

Novotel Citygate Hong Kong

Job Description

Job Description

• Responsible for the implementation of room methods to maximize the turnover in accordance with hotel strategies, brand’s marketing and customers’ needs including The Silveri Hong Kong - MGallery & Novotel Citygate Hong Kong

• Ensure all the revenue management processes are in place in his/her perimeter.

• Achieve the operational turnover budget.

• Assist in the creation of strategy with proper analysis and work effectively with the implemented revenue management system.

• Analyze and identify the use of various distribution channels to achieve improved results.

• Analyze and suggest short, medium and long term actions to maximize revenue.

Requirements

• Degree in Hotel Management or relevant disciplines

• Minimum 5 years experience in hotel revenue management.

• Good sense in both local and global market trends.

• Good analytical and numerical skills.

• Good interpersonal and communications skills

Interested parties, please send your resume with current and expected salary to :

Talent & Culture Department
Novotel Citygate Hong Kong
51 Man Tung Road, Tung Chung, Hong Kong
or by e-mail
or visit our hotel’s website: www.novotelcitygate.com

All personal data will be for recruitment purpose only.

www.novotel.com
A worldwide leader in Hotels, Tourism and Services

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

Courtyard Phuket Chalong Bay Resort

Job Description

The St. Regis Hong Kong

Job Description

Job Summary

• Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
• Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards.
• Regular inspection of all areas in order to direct work.
• Emphasis to be on sanitation and cleanliness.

Requirements

• Previous experience in an International 5-star hotel
• 6-years experience in an all-day dining restaurant including at least 2-years experience at supervisory level
• Fluent in oral and written English and French.
• Knowledgeable in P&L reports
• Creative, with an eye for details
• Outgoing and people-oriented
• Motivator and team-builder
• Display initiative and commitment to professional values

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
• 餐飲 (調酒師 / 品酒師) Catering (Bartender / Barmaid / Sommelier)
• 餐飲 (餐飲服務部) Catering (Food & Beverage)
• 餐飲 (廚師) Catering (Chef / Cook)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 6-8 年 / years

學歷要求 Education

• 文憑 Diploma

The St. Regis Hong Kong

Job Description

Job Summary

• Prepare ingredients for cooking, including portioning, chopping, and storing food
• Wash and peel fresh fruits and vegetables
• Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers
• Test foods to determine if they have been cooked sufficiently
• Serve food in proper portions onto proper receptacles
• Wash and disinfect kitchen area, tables, tools, knives, and equipment
• Check and ensure the correctness of the temperature of appliances and food

Requirements

• 5 - 7 year experience in an International 5-star hotel / Michelin Star restaurant
• Has strong sense of details
• Can work in fast pace environment and under pressure
• Strong hygiene knowledge
• Candidates with less Experience will be considered as Junior Sous Chef

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (廚師) Catering (Chef / Cook)
• 餐飲 (餐飲服務部) Catering (Food & Beverage)
• 餐飲 (其他) Catering (Others)
• 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 5-7 年 / years

Hilton Hotel

Job Description

Hilton Overview:

With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview:

The Hilton Garden Inn Pattaya City is a soon-to-open hotel situated in northern Pattaya. It will be part of a mixed-use development alongside a neighboring residential tower. The property will offer 315 guest rooms, three restaurants, three bars, meeting facilities, a fitness center, and a swimming pool.

Role Description:

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

1. Champion Business Excellence

• Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.

• Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel

• Stay ahead of market trends and seize new opportunities

2. Lead with Vision

• Inspire a culture of excellence by providing strong leadership to all team members.

• Monitor and develop team member performance, particularly the executive team and department heads

• Foster a workplace where every team member thrives and contributes to the property’s collective goals

3. Elevate Guest Experience

• Manage operations with a keen eye for detail

• Monitor guest feedback and implement improvements as necessary to exceed guest expectations

• Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

• Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures

• Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5. Quality Assurance

• Guarantee the highest standards of hotel upkeep, safety and guest satisfaction

• Conduct regular inspections to ensure compliance with quality and brand standard requirements

• Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

• Build strong rapport with hotel owners through proactive and on-going communication

• Serve as a primary liaison between hotel owners and corporate entities

Role Requirements:

• Previous Hotel General Management / Director of Operations experience, preferably with resorts in SEA region  

• Prior experience in pre-opening 

• Strong knowledge and experience in F&B and C&E  

• Success in driving commercial returns and revenue

• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team

• Outstanding communication and negotiation skills with a customer-first mindset

• Solid grasp of financial management principles and experience in budgeting and forecasting

• Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

HANSA1616 CO., LTD.

Job Description

We’re Hiring: Sous Chef

Location: Hansa River House

Type: Full-Time

Experience Level: Minimum 3–5 years in a professional kitchen, with leadership experience preferred.

Age : 32-40

Nationality : Thai

Position Overview

As a Sous Chef, you will be the second-in-command in the kitchen, working directly under the Head Chef and in close collaboration with the Restaurant Manager and the management team. You will oversee food preparation, kitchen operations, staff performance, and ensure food quality, safety, and consistency — all while maintaining a positive and motivating kitchen culture.

Key Responsibilities

1. Culinary Operations

• Supervise and execute food preparation and cooking according to restaurant standards.

• Ensure food presentation, portion size, and quality meet company expectations before being served to guests.

• Monitor kitchen hygiene, sanitation, and safety standards at all times.

• Assist in developing and executing new menu items and seasonal offerings.

• Step into any kitchen role when needed to maintain operations flow.

• Be present on the floor when required to communicate with guests and resolve any kitchen-related concerns with professionalism.

• Ensure efficient kitchen flow during high-volume periods and special events.

  
  

2. Team Leadership & Training

• Lead, mentor, and motivate the kitchen team to perform at their best.

• Train all kitchen staff in techniques, recipes, safety standards, and kitchen etiquette.

• Organize and conduct staff onboarding and ongoing skills development programs.

• Identify and nurture high-performing team members for potential promotion.

• Foster teamwork, accountability, and a positive working environment.

• Encourage a “Can-Do” attitude and strong work ethic throughout the team.

  
  

3. Administration & Planning

• Manage staff scheduling and ensure appropriate kitchen staffing based on reservations and operations demand.

• Monitor and control kitchen costs including labor, food cost, wastage, and inventory usage.

• Maintain and report on par stock levels, inventory control, and purchasing needs.

• Organize and lead daily and monthly kitchen meetings with team and management.

• Prepare reports related to kitchen performance, staff development, and operations issues.

• Oversee compliance with all company policies and SOPs.

  
  

4. Human Resources Support

• Assist in recruitment by interviewing and selecting qualified kitchen staff.

• Conduct orientation for new staff and ensure alignment with kitchen culture and values.

• Monitor individual performance and provide regular feedback and evaluations.

• Establish KPIs for key positions and develop staff improvement plans when necessary.

• Help promote a professional, ethical, and respectful workplace across all departments.

  
  

5. Interdepartmental Coordination

1. Collaborate closely with the front-of-house team to ensure seamless guest service.

2. Build positive relationships between kitchen, service, and management teams.

3. Support communication during service between kitchen and dining area to maintain flow and timing.

4. Participate in cross-functional projects or special assignments as designated by the management team.  

   
   

Qualifications

• Minimum 3–5 years in a culinary leadership role

• Strong knowledge of food preparation techniques, kitchen management, and cost control

• Excellent leadership, communication, and people-management skills

• Proven ability to train, coach, and inspire kitchen staff

• Good organizational and multitasking abilities

• Ability to work under pressure in a fast-paced environment

• Basic understanding of kitchen-related administrative duties

• Knowledge of hygiene and safety regulations

• Ability to speak Thai and/or English depending on the working environment

Marriott International

Job Description

Empire Tower Restaurants

Job Description

Empire Tower Restaurants

Job Description