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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marriott International

Job Description

Amara Singapore

Job Description

RESPONSIBILITIES:

• Lead Front Office operations and ensure adherence to the policies and operating standards

• Leading & Developing team members

• Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.

• Strong ability and smart in handling guest queries and feedback

• Responsible for On-Job Training and timely performance management for team members

• Responsible for maintaining and of employees' engagement and welfare

• Manage departmental manning and budgeting

• Streamlining of processes to increase productivity

• Preparation and submission of management reports

• Any other duties as assigned
  

JOB REQUIREMENTS:

• Excellent customer service and interpersonal skills

• Strong leadership skills

• Able to work in a fast-paced environment

• Good working knowledge of MS Office applications

• Strong knowledge of using the HMS Hotel Operating system will be an added advantage

• Meticulous

Katong Holdings Pte Ltd

Job Description

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Assistant Front Office Manager in Hotel Indigo Singapore Katong! You’ll have ambition, talent and obviously some key skills because, for this vital role, we’re looking for someone who can:

Manage all aspects of the front office, for example front desk, bell services, business centre, telephone services, concierge services, and guest services to deliver a guest experience that is unique and brings the brand to life.

People

• Assists the Front Office Manager in all aspects of their duties

• Assist Front Office Manager in execution of the management of staff

• Monitor Front Office Personnel to ensure guest receive prompt, cordial attention and personal recognition.

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

• Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.

• Ensure staff is properly trained on systems, security and cash handling procedures, and service and quality standards.

• Assist in the preparation of efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

Guest Experience

• Monitor Front Office and particularly Guest Relations personnel, to ensure IHG members, known repeat guests and other VIPS receive special attention and recognition.

• Control the availability of rooms, rooms types, accuracy of room count and rate categories

• Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to

• Turn away guests if occupancies deem it necessary ensuring no good-will is lost

• Liaise closely with Executive Housekeeper to ensure special guest needs, amenities and other room related requests are met

• Be aware of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

• Know system recovery procedures

• Ensure front office staff provides guests with prompt service, professional attention and personal recognition.

• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships drive continuous improvement in guest satisfaction.

• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

• Interpret computer reports

• Compile statistics for front office and provide reports relating to that area

• Approve upgrades and special amenities in absence of manager

• Maintain inter-departmental relationships to ensure seamless customer service

• Inspect frequently for cleanliness and orderliness, the lobby, reception and cashier’s desk and, on a random basis, VIP rooms prior to arrival

• Provide input for Front Office Departmental Meetings and deputies in cases of absence

Financial Returns

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.

• Monitor PM room and Open folio house account

• Monitor, control and manage all Stationeries and inventory of front office guest supplies

• Oversee night audit function and preparation of daily financial reports.

• Develop plans to increase occupancy and ADR through walk-ins and up selling at the front desk.

• Maximize occupancy, revenue and average rate while maintaining high service standards

Responsible Business

• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

Requirements for this role

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals

• Birthday Off

• Medical Benefits

• Flexi Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Grand Hyatt Hong Kong

Job Description

Summary

What you will do:

·         Assist the Director of Event Planning to develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the Event Planning Department

·         Serve as primary point of contact from contract turnover through event execution and post-event follow-up

·         Lead pre-con and post-con meetings; coordinate site inspections, tastings, menu selections, floor plans, AV, decorations, etc

·         Drive event profitability through effective upselling and accurate forecasting

·         Ensure accurate communication of event requirements to all departments and vendors

·         Have passion for nurturing and developing associates to understand and deliver the customer’s expectations

·         Measure success through the hotel’s Net Promoter Score results

·         Create brand experience through the meetings and events touchpoints

·         Ensure that utilization of various systems (e.g. Envision, Reserve, Opera, etc) is maximized and that clean data is maintained at all times 

·         Ideally with a university degree or diploma in Hospitality / Tourism Management

·         Minimum 2 years of similar experience in large scale hospitality establishment desirable

·         Good presentation and interpersonal skills are a must

What we offer:

·         Care: A supportive and caring environment where diversity and inclusion are embraced

·         Development: Immense learning opportunities to equip and grow yourself

·         Well-being: Prioritize well-being and bring positivity at work and in life

White Sand Samui Resort

Job Description

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Plans, conducts regular sales calls and maintain close contact with the assigned accounts and buildings in the geographic areas to solicit business opportunity

• Conducts hotel inspections to the decision makers, rate negotiators, influential/prime contacts and key bookers of his/her specific market.  Builds and maintains strong relationship with the targeted clientele and constantly explore into new business opportunities

• Implements all sales action plan related to his/her market area as outlined in the marketing plan

• Achieves monthly and annual personal sales target set according to approved budget or updated business forecast should there be major variance in market situation from budget approval & maximize result.

• Establishes and maintains profile for accounts and assists DOS in maintaining the sales filing system, input daily sales activity and ensure the accuracy of client database 

• Provides feedback on changing market conditions, including trends in the competition, market demand, guest comment, product development, etc

• Assists in the execution of hotel familiarization/site inspection trips to major clients

• Participate in monthly sales meeting/ production review meeting and review the performance of accounts on regular basis with improvement plan whenever required

• Manages and develops the travel agency business in line with Global Hyatt Wholesale’s strategies

• Enhances group business and develop new group business from emerging markets

• Performs related duties and special projects as assigned by DOS/DOSM/hotel management

Qualifications

• High school or equivalent education required

• Minimum 2 years solid experience in hotel industry

• Result oriented, team player and self-motivated

• Good command of both spoken and written English and Chinese

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986  .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Laguna Grande Limited

Job Description

The Taksim Hotels

Job Description

Job Summary

The Housekeeping Manager is responsible for overseeing all housekeeping operations in the hotel, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction. This role involves supervising staff, managing inventory, and coordinating with other departments to create a safe and hospitable environment.

-Monitor daily room cleaning procedures and staff performance

-Train and develop the room cleaning team members

-Create work schedules and effectively assign tasks

-Regularly inspect guest rooms and common areas

-Maintain inventory of cleaning supplies and equipment

-Ensuring compliance with health, safety, and hygiene regulations

-Responding to guest complaints and issues related to room cleaning

Additional Responsibilities (Specific to Our Hotel):

-Collaborating with the Front Office and Maintenance departments to ensure smooth operations

-Developing and implementing strategies to improve efficiency and service quality

-Prepare and maintain accurate room cleaning records and reports

Qualifications:

-Previous experience in room cleaning management

-Strong leadership and organizational skills

-Fluency in English (reading, writing, and speaking)

-Focused on customer satisfaction, detail-oriented

-Applicants must be Thai citizens due to legal employment requirements

HANSA1616 CO., LTD.

Job Description

Thai Restaurant manager’s Job description

Location: Hansa River House

Position: Full-Time Restaurant Manager

Experience Level: Mid-Senior Level

Age : 35-45

Nationality : Thai

GENERAL DUTIES: 

Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Restaurant Area. 

SPECIFIC DUTIES:  

RESPONSIBILITIES AND MEANS  

Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: possesses sound knowledge of food & beverage, up selling and availability of menu items. Performs duties common to all supervisor and other duties as may be assigned. 

OPERATIONS

• Planning and arrange the manpower to operate the restaurant running by doing the schedule and make sure the restaurant operations flow is smooth.

• Responsible for overall of operations such as electricity system, AC system, cleanliness, staffs grooming and etc.

• Handle the guests complaint and maintain the guest satisfactions to make sure mood of the restaurant always goes well especially VIP and high demanding clients.

• Summarize the operations issues in case of see somethings weak the manager need to actions right away and ensure the actions has logical and efficiency.

• To be the compromiser when restaurant mood goes to the wrong direction e.g. conflict between each division the manager must solve the issue by courtesy and professional or any issue the manager must handle it on the right directions.

• Always perform high service standard by expertise the menu knowledges both of food and beverage or any field if needs.

• Able to replace every positions if needs like food runner when food serving flow struck, hostess when the serving delay, or any area. The manager must maintain the overall restaurant mood and operations flow to be the first priority.

• Implements and enforces the regulations and house rules. 

ADMINISTRATIVE 

• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on restaurant reservation and guest preferences. 

• Maintains proper records of Sales, guest complaints, solutions and all concerns to personnel or equipment in appropriate logbooks for reference. 

• Maintains established par stock for operating supplies to ensure smooth operation. 

• Make suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.  

• Establishes control procedures for reconciliation of Cashiering before and after service.

• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.  

• Participates in the planning of menus & beverage lists. 

• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with the team.  

MARKETING 

• Attends to guest complaints, requests or inquiries regarding food and beverage services and deliver all required to management team to discuss and apply 

• Be familiar with changes and trends in the competition and the market place to understanding the products or service reaching to clients preferences and discuss to management team that able to apply and practically

• Tracking the client’s channels and summarize to management team to ensure that our marketing way is aiming to the right target.

• Collecting all necessary data during operations to ensure that the right information will goes to marketing with solid and efficiency 

HUMAN 

• Observes and records employee performance, hence able to make recommendations regarding employee promotions. 

• Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff and maintain to the same proposed.  

• Conducts interview to sort the right performance staffs to the team

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all clients, heads office and employees.  

REPLACEMENT AND TEMPORARY MISSION  

• Perform other duties and handle projects as assigned by Management team

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

Job Description

• Coordinate with relevant departments to ensure operations are conducted in compliance with service standards

• Provide services that enhance guest satisfaction as a guest relations

• Conduct regular staff training and evaluations to strengthen team performance

• Plan and implement improvement initiatives aimed at cost reduction and revenue growth

• Respond promptly and appropriately to emergencies and complaints to prevent further issues

• Support tasks that help the sales team work smoothly, such as handling paperwork and communication

• Interpretation and translation support for Japanese staff

Qualification

• Bachelor's degree in any field

• Business level in Japanese (JLPT N2 or above)

• English: Communication level

• Management experience in hospitality industry, such as hotel, service apartment.

• Proficient in Microsoft Office (Microsoft Word, Excel, and Power Point)

Additional Information

Salary: Depends on working experience & skills

Working days: Rotate working day with 6 holidays per month (9 AM – 6 PM)

All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolkelly.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

**********************************

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

21st Floor, Bangkok City Tower, Unit 2101-2102, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120

 Contact Person: Ms. Thanapan (Pin)

thanapan_chumpol@persolapac.com

Bez Careers (S) Pte Ltd

Job Description

F&B Manager – Fine Dining Thai Restaurant (Work Location in Singapore)

We are seeking an experienced and passionate F&B Manager to lead the operations of our fine dining Thai restaurant in Singapore. The ideal candidate will have strong leadership skills, a deep understanding of restaurant operations, and a passion for delivering exceptional guest experiences.

ROLES & RESPONSIBIILITIES

1. Responsible for the overall operations of the restaurant including implementing and enforcing standard operating procedures, ensuring strict compliance with licensing, hygiene and work place safety requirements, smooth and efficient daily front-of-house and back-of-house operations

2. Maintain high level of customer satisfaction through excellent service, high food quality, and address customers feedback promptly and professionally

3. Manpower planning & management including recruiting, training and scheduling of staff, providing leadership and fostering a positive & productive work environment

4. Prepare the annual operating budget, marketing and sales plan, capital expenditure budget, and be responsible for the monthly P&L

5. Develop and implement strategies to increase the restaurant revenue, and maximise profitability. Plan together with the chefs for new product offerings, collaborate with the Marketing Department to develop business, marketing & promotional plan

6. Monitor & control operational costs such as food & beverage costs, labour costs, and other expenses. Manage inventory and supplies, minimise wastages, identify areas for enhancement and implement changes for continuous improvement

7. Stay abreast of current market trends and ensure up-to-date knowledge of competitors, seize new business opportunities that meet objectives

8. Work closely with the owners and perform any other duties as assigned by management

 
Job Requirements

1. Support and uphold the company mission, vision and values

2. Excellent market information of competitive F&B products and services

3. High level of interpersonal skills

4. Strong oral & written communicator

5. Good leadership skills

6. Working knowledge of computer including use of Word, Excel & Powerpoint, POS System, Restaurant & management & table management system and social media platforms

Qualifications & Experience

1. At least a F&B related diploma 

2. Minimum 10 years' of F&B experience, which will include at least 4-5 years' of F&B management

Rosewood Hotels (Hong Kong) Limited

Job Description

Essential duties and responsibilities:

• Ensure the delivery of brand promise and provides exceptional guest service at all times

• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

• Establish a rapport with guests maintaining good customer relationships

• Assist Manor Club Manager in supervision of staffing levels to ensure that guest service, operational needs and financial objectives are met

• Participate in the management of department’s controllable expenses to achieve or exceed budgeted goals

• Understand and manage the flow of service during Breakfast, Afternoon Tea and Evening Cocktail service periods and flex role as and when required

Le Quinze Vins

Job Description

LQV was created in Paris in 2010 by a group of wine & food lovers.
Success quickly happened and four years later, LQV expanded in Hong Kong with a first Wine Bar in Wan Chai. Now, LQV Group runs a total of 5 outlets in Hong Kong including wine bars, restaurants, retail shops and bakeries with the same philosophy as its early days: import the finest products directly from France.

LQV is looking for his new Bar Manager for his Wine and Dine Concept in the heart of Central, where client will enjoy an exceptional French wine selection (+1500 French Wines) to pair with Fine French food.

Responsibilities:

• Manage daily operations for the Restaurant

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Ensure compliance with sanitation and safety regulations

• Organize weekly event around French food and wine

• Manage restaurant’s good image and suggest ways to improve it

• Promote the brand in the local community through word-of-mouth and restaurant events

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Responsibilities:

• 3+ years of experience relevant working background with at least 2 years' management experience leading a team

• Proficient in managing the floor during busy services without compromising the quality of the service standard set by the company.

• Strong operational skills in a customer service environment

• Good communication & motivational skills

• Proactive, disciplined and punctual

• English speaking is a must, French speaking is a plus

Benefit :

• 8 days OFF per month

• Staff Discount in all of our Establishments

• 500HKD of Christmas Voucher

• Attractive salary and benefits for the right candidate + Tips

Are you ready to begin a new professional challenge and join LQV's family ? Don't hesitate and apply !

EATALIA PTE. LTD.

Job Description

For a reputable Italian cafe and pizzeria located at 6 Clementi road,

we are looking for a great talent to join our team.

the perfect candidate must be:

1. Local, Permanent Resident

2. No Smoker and No drinker

3. Able to work on split shift (10;30-2pm and 5:30-10pm)

4. atleast 2 years of experience in F&B line

5. team player, able to multitask, with pleasing personality

Offering:

1. nice working environment

2. training

3. company apron

4. 2 meals per day

5. tips sharing

6. career opportunity

7. 1 day and a half off day

Paradox Resort Phuket

Job Description

Paradox Resort Phuket

Job Description

Paradox Resort Phuket

Job Description

Noku Phuket

Job Description

Chooks to Go Inc.

Job Description

Qualifications:

• Must be a graduate of Food or Business related course

• With at least one (1) year of work experience as Assistant Restaurant Manager, Hospitality Manager or similar work experience

• Must have an above average communications skills - both written and oral

• Must be able to perform well even during under pressure

• Must be willing to work on shifting schedules and long work hours

Duties and Responsibilities:

• Ensure that food and service quality standards are met consistently.

• Assist in implementing marketing strategies and promotional activities.

• Oversee daily restaurant operations and maintain staff efficiency.

• Supervise other employees on their daily routines and tasks.

• Oversee food quality and presentation to ensure it meets the restaurant standards.

• Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly.

• Forecast needs for stocks inventory, and control operational cost

• Handle complaints and feedbacks for corrective action plan implementation

• Ensure compliance to sanitation and safety regulations, food, service, and cleanliness

Rosewood Hotels (Hong Kong) Limited

Job Description

Essential duties and responsibilities:

• Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

• Participate in the preparation of the hotel’s annual goals.

• Assist in preparing the residence and housekeeping departments’ budget and Capex

• Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

• Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

• Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

• Monitor contracts of the outsource vendors and quality of work

Requirements:

• Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

• Proven managerial abilities in people management, strategic planning and decision making

• Highly organized, result-oriented with exceptional customer service and interpersonal skills

• Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

• Previous working experience in Asia-Pacific is an advantage

Impact Exhibition Management Co., Ltd.

Job Description

About the role

We are seeking an experienced Restaurant Manager ( Chinese Restaurant) to join our dynamic team at Impact Exhibition Management Co., Ltd.'. This full-time role is based in Bangkok and will be responsible for overseeing all aspects of our restaurant operations to ensure exceptional customer service and maximise profitability.

What you'll be doing

• Manage and lead a team of Service staff, Bartenders, and Hostess to deliver a consistently high level of customer service

• Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and financial reporting

• Develop and implement effective marketing strategies to drive sales and increase customer loyalty

• Ensure compliance with all relevant health, safety, and licensing regulations

• Monitor and analyze restaurant performance metrics to identify areas for improvement

• Foster a positive and collaborative work environment to support staff development and retention

What we're looking for

• Minimum 5 years of experience in a restaurant management role, preferably in the hospitality industry

• Proven track record of successfully managing a restaurant operation, including staff supervision, inventory control, and financial management

• Strong leadership and communication skills, with the ability to motivate and inspire a team

• Excellent customer service orientation and problem-solving abilities

• Knowledge of food and beverage trends, menu planning, and cost control strategies

• Proficiency in using relevant restaurant management software and tools

• Familiarity with local health, safety, and licensing regulations in the Bangkok area

What we offer

• Competitive salary and bonus structure

• Comprehensive health and wellness benefits package

• Opportunities for professional development and career advancement

• Supportive and collaborative work environment

• Discounts on food and beverages at our restaurants

About us

Impact Exhibition Management Co., Ltd.' is a leading provider of exhibition and event management services in Thailand. With over 20 years of experience, we have a reputation for delivering world-class events that connect businesses and consumers. Our diverse portfolio includes trade shows, conferences, and experiential marketing activations. We are committed to creating dynamic and engaging experiences that drive growth for our clients and partners.

Apply now to become our next Restaurant Manager and be a part of our exciting journey!

Salil Development Co., Ltd.

Job Description

Private Advertiser

Job Description

About the role

Are you an experienced Hotel Operation Manager looking for an exciting new challenge? We are seeking a talented Hotel Operation Manager to join their team in the vibrant city of Bangkok, Thailand. In this full-time role, you will play a pivotal part in ensuring the smooth and efficient running of our hotel operations, contributing to the overall success of the business.

What you'll be doing

• Oversee all day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance

• Manage and lead a team of dedicated hospitality professionals, providing guidance, support, and training to ensure exceptional customer service

• Implement and monitor operational policies and procedures to maintain high standards of quality and efficiency

• Analyse performance data and identify areas for improvement, implementing strategies to enhance the guest experience

• Collaborate with other department heads to coordinate cross-functional activities and streamline operations

• Ensure compliance with all relevant industry regulations and health and safety standards

• Contribute to the development and execution of the hotel's strategic business plan

What we're looking for

• Minimum of 5 years' experience in a similar Hotel Operation Manager or Senior Supervisory role within the hospitality industry

• Proven track record of successfully leading and managing a high-performing team

• Ability to pivot quickly and take on new responsibilities

• Excellent problem-solving, decision-making, and critical thinking skills

• Strong commercial acumen and the ability to optimize operational efficiency and profitability

• Excellent communication and interpersonal skills, with the ability to effectively liaise with guests, staff, and stakeholders

• Proficient in using hotel management software and data analysis tools

• Fluency in English, both written and verbal, is essential

What we offer

• Competitive salary and performance-based bonus structure

• Comprehensive benefits package, including health insurance, retirement contributions, and paid time off

• Dynamic and supportive work environment with a focus on work-life balance

About us

We are a rapidly expanding hospitality group with a growing portfolio of unique and innovative hotel brands across Southeast Asia. Our mission is to redefine the guest experience by delivering exceptional service, world-class amenities, and a strong commitment to sustainability. Join us in this exciting journey and help shape the future of the hospitality industry.

Apply now to become our next Hotel Operation Manager.

Sheraton

Job Description

Sheraton

Job Description

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about us: https://piratagroup.hk/

Le Quinze Vins

Job Description

Le Quinze Vins - LQV is hiring his new Sous-Chef !

Who is LQV ?

Le Quinze Vins (LQV) is a family business specialising in the French Food Industry (Wine, Cheese, Meat, Bakery, Pastry and Groceries).

LQV is looking for his new Sous-Chef for his Wine bar - Restaurant 'Terroirs by LQV' in Central.

Qualifications and Skills

Under Chef's responsibilities, your tasks will be:

• Carry out daily hot and cold food preparation and cooking under supervision

• Follow the assigned instructions and recommendations to complete the daily tasks

• Ensure food safety and hygiene standards in the kitchen

• Ensuring all company standards are met during service

• To help ensure smooth and efficient operation of the allocated section

• Responsible for efficient control, stocking, dispensing and security of all commodities used

• Ensure production of all food is completed to the members satisfaction and to the standards required by the company

• Striving to delight our members and guests each and every time

Requirements

• Positive attitude with teamwork mindset

• Sense of responsibility for your role

• Experience working in F&B beneficial; however entry level applicants with an interest in working in a kitchen are encouraged

• Knowing the standards of Hygiene in F&B is a plus

You have at least one year of experience in a similar position.

8 rest days per month

12 Annual Leave per year + Public Holidays

Tips

Annual Christmas coupon

Staff discount on our selection

Staff Meal

Are you ready to begin a new professional challenge and join LQV's family ? Don't hesitate and apply !

บริษัท สลีพไหม จำกัด

Job Description

1. Supervise daily bar operations and ensure high standards of service

2. Train, schedule, and manage bar staff

3. Create and update drink menus, including signature cocktails

4. Maintain inventory levels and order supplies as needed

5. Maintain cost control and achieve sales targets

6. Collaborate with marketing team for seasonal promotions or events

JW Marriott

Job Description

JW Marriott

Job Description

Angsana Laguna Phuket Hotels

Job Description

Vannee GOLDEN SANDS (Koh Phangan Suratthani)

Job Description

Angsana Laguna Phuket Hotels

Job Description

SURIN RESORT COMPANY LIMITED

Job Description

Leading and managing all aspects of the hotel’s HR function, ensuring the attraction, development, and retention of top talent. This role plays a vital part in fostering a positive work culture, maintaining compliance with labor laws, and supporting operational excellence in a unique island environment.

Work Location: working base in OUTRIGGER Phi Phi Island Resort (pre-opening)

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

Job Description

Job Description

Guest Experience

·       Oversee the entire guest journey, from check-in to check-out, ensuring a consistently high standard of service.

·       Continuously seek opportunities to enhance service quality to increase occupancy, boost guest satisfaction, and encourage repeat bookings.

Staff Supervision

·       Manage key operational departments, including HR, Stock, Inventory, Purchasing, Kitchen Staff, Housekeeping, and Maintenance.

·       Ensure all staff are effectively trained, motivated, and performing to a high standard.

·       Foster a positive and productive work environment that supports team development and operational efficiency.

Budget Management

·       Develop and monitor department budgets to control costs without compromising service quality.

·       Identify areas for cost savings and operational improvements while ensuring all spending contributes to overall profitability.

Compliance & Safety

·       Ensure the hotel operates in accordance with health, safety, environmental, and industry-specific regulations.

·       Lead initiatives to improve sustainability, energy efficiency, and environmental responsibility in line with modern consumer expectations.

Operational Oversight & Detail Management

·       Maintain constant oversight of all hotel operations to ensure high standards are consistently met across all departments.

·       Pay close attention to every detail—from room cleanliness and maintenance to lobby appearance and staff presentation—to uphold the brand's quality and reputation.

Regularly inspect facilities, review procedures, and proactively identify areas for improvement or immediate action.

MUST

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• 3-5 years of proven experience in luxury hotel operations or hospitality management.

• Highly detail-oriented, with a keen eye for presentation, cleanliness, and guest touchpoints across all service areas.

• Demonstrated experience in luxury hospitality environments, with a strong sense of refined service standards and guest expectations

• Strong leadership, communication, and interpersonal skills.

• Solid understanding of budgeting, financial planning, and cost control.

• Knowledge of health, safety, and environmental compliance standards.

• Strong problem-solving skills, with the ability to remain calm under pressure and resolve guest or operational issues swiftly and discreetly

• Good command in English

Accor Asia Corporate Offices

Job Description

Private Advertiser

Job Description

• Oversee daily restaurant operations, reporting to the Operations Manager.

• Handle customer complaints, ensuring satisfaction and supervising staff performance.

• Maintain high standards in staff grooming, hygiene, cleanliness, and safety.

• Develop menus and marketing plans reflecting Tai (Shan) culinary traditions.

• Coordinate with bar and kitchen leaders to ensure smooth and authentic operations.

• Drive marketing campaigns for local and international audiences, promoting cultural identity.

• Organize events to boost sales and showcase hospitality.

• Manage budgets, inventory, and cash flow and cash control, focusing on profitability.

• Recruit, train, and supervise staff, ensuring alignment with hospitality standards.

• Monitor menu performance and collaborate with chefs to refine offerings.

• Ensure compliance with health and safety regulations and licensing laws.

• Foster a positive team culture and provide training for ongoing development.

• Address operational challenges and customer feedback efficiently.

Requirements:

• Fully fluent in Thai with fluency in English.

• Experience in budget management, inventory control, and cash handling.

• Proficiency in developing and executing marketing campaigns.

• Ability to plan and manage events to boost sales and brand identity.

• Solid understanding of health and safety regulations and licensing laws.

• Exceptional communication and interpersonal skills.

• Creativity and attention to detail, especially in menu development and presentation.

• Flexible and adaptable, with the ability to address operational challenges effectively.

• Able to use Restaurant Software.

Private Advertiser

Job Description

Main Responsibilities

• Oversee day-to-day restaurant operations, ensuring seamless service flow from open to close.

• Address guest concerns with professionalism, turning complaints into memorable service recoveries.

• Maintain high standards of cleanliness, hygiene, and staff presentation at all times.

• Coordinate closely with kitchen and bar teams to ensure smooth back-and-front-of-house integration.

• Partner with chefs to refresh menus, balancing authenticity with visual and taste appeal.

• Plan and implement effective marketing campaigns aimed at both local diners and tourists.

• Organize in-house events and promotions to attract new guests and retain loyal customers.

• Manage budgeting, inventory, cash flow, and cost control to maintain financial health.

• Lead recruitment, training, and performance supervision to uphold service excellence.

• Ensure full compliance with food safety, health regulations, and licensing laws.

• Foster a supportive and performance-driven work environment, offering coaching and growth opportunities.

• Monitor service quality and guest feedback proactively, acting quickly to resolve any issues.

Key Qualifications & Skills

• Bilingual fluency in Thai and English — both written and verbal.

• Strong grasp of budgeting, cost management, inventory control, and POS/ERP systems.

• Experience in F&B marketing, including event planning and brand promotion.

• Solid understanding of food safety standards, labor laws, and operational compliance.

• Confident, empathetic leader with excellent communication and team management skills.

• Attention to detail and creativity in menu planning, guest experience, and restaurant presentation.

• Solution-oriented, calm under pressure, and confident in managing operational challenges.

• Tech-comfortable — able to navigate scheduling, reporting, and operational software with ease.

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Guest Experience Manager (GEM) is an experienced hotelier who supports the DoGE in leading a team of brand ambassadors to deliver an authentic and memorable atmosphere that sets us apart from other brands. GEM plays a key role in ensuring the smooth and efficient operation of the sales gallery, working closely with the DoGE and other team members. This position requires excellent communication, organizational, and problem-solving skills, along with a deep understanding of hospitality excellence.

 Duties and Responsibility: 

·Report daily operational matters to the Director of Guest Experience (DoGE) and support in executing the overall guest experience strategy.

·Deliver attentive and personalized service to ensure maximum guest satisfaction from arrival to departure.

·Assist in managing and organizing subcontractor teams, ensuring staff schedules and holiday coverage are well coordinated.

·Conduct regular inspections of the property to uphold safety, cleanliness, and presentation standards.

·Oversee the day-to-day operations of the building and facilities, ensuring all functions run smoothly and efficiently.

·Monitor and evaluate the performance of service subcontractors (e.g., cleaning, security, pest control, lift maintenance) to ensure services meet contractual standards and quoted costs.

·Support the DoGE in liaising with technical teams to ensure all systems and equipment are properly maintained.

·Manage procurement processes including Purchase Orders (PO), Work Orders (WO), and Requisition Forms (RF) related to the property.

·Execute daily operational assignments such as inspecting the car park, main entrance, vehicular access, and security protocols.

·Assist in ensuring the sales gallery operates professionally, efficiently, and cost-effectively at all times.

·Coordinate contractor activities for repairs and defect rectification, ensuring timely and quality completion.

·Prepare incident reports promptly and contribute to monthly operational reporting for performance analysis.

·Participate in meetings, training sessions, and other tasks as assigned by the DoGE.

·Apply analytical thinking and problem-solving skills to identify root causes and implement effective solutions.

·Respond proactively to defects or issues reported by the helpdesk or tenants, ensuring swift resolution.

·Build and maintain positive relationships with guests to ensure their satisfaction.

Requirements:

·Minimum 5 years’ experience in luxury hospitality, including at least 2 years in a supervisory role.

·Higher Diploma or above in Hospitality Management or equivalent

·An effective leader with confidence and spontaneity; fluent in English and Thai; Thailand/ Bangkok knowledge – history, culture and geography, local attractions, restaurants and night spots

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Director of Guest Experience (DoGE) is entrusted with curating an authentic and memorable atmosphere at the premier sales gallery in Bangkok for our prestigious Wireless Road project. This role mirrors the responsibilities of managing the guest experience in a top-tier hotel—ensuring a warm welcome and attentiveness to guest needs. The DoGE will collaborate closely with a leading third-party hotel operator to incorporate world-class hospitality standards and expertise into the daily operations of SGSU.

Duties and Responsibility:

·Foster a culture of authentic hospitality by ensuring team members have the competence, confidence, and support to make every guest interaction warm, attentive, and memorable.

·Oversee and coordinate all activities within the show units to ensure seamless operations.

·Deliver exceptional guest satisfaction by maintaining high service standards from arrival to departure.

·Ensure the sales gallery is consistently well-maintained, visually appealing, and safe—with proper lighting, signage, accessible entrances, car park, and disability access.

·Lead, mentor, and manage subcontractor staff to achieve optimal performance and uphold brand standards.

·Monitor inventory levels and liaise with suppliers to ensure timely stock replenishment.

·Develop and regularly update emergency response plans and evacuation procedures.

·Schedule and supervise routine building maintenance and janitorial services.

·Engage professionals for repairs and improvements as needed, ensuring quality and timely completion.

·Appoint and oversee contractors for property upkeep, inspecting completed work to ensure standards are met.

·Address and resolve guest and tenant complaints, requests, and issues promptly and professionally.

·Provide daily operational updates to the supervisor and escalate emergencies immediately.

·Organize and manage all on-site staff, ensuring coverage across rosters, shifts, and holidays.

·Monitor and evaluate the performance of service subcontractors (e.g., cleaning, security, pest control, lift services) to ensure consistent quality.

·Manage and control the SGSU operating budget, ensuring financial discipline and transparency.

·Oversee all procurement processes including Purchase Orders (PO), Work Orders (WO), and Requisition Forms (RF).

·Remain available on-call 24/7 to respond to emergency incidents.

Requirements:

·Minimum 10 years’ experience in luxury hospitality, including at least 2 years in a Front Office Manager or equivalent role.

·Higher Diploma or above in Hospitality Management or equivalent

·An effective leader with confidence and spontaneity; fluent in English and Thai; Thailand/ Bangkok knowledge – history, culture and geography, local attractions, restaurants and night spots

Oakwood Residence Sukhumvit 24

Job Description

Marks & Spencer

Job Description

Job Responsibilities:

• Deliver the sales plan to drive sales performance

• Stock management

• Cost management

• Implement layout plan which in line with brand, store presentation, styling and marketing principles

• Deliver a safe & legal environment for both customers and colleagues

• Provide feedback to individuals that recognizes great customer service and drives improvement

• Drive productivity, high performance and develop potential
   

Job Requirements:

• Diploma or above with at least 2 years’ supervisory experiences in fashion retail, food or related industries

• Strong communication and interpersonal skills

• Ability to analyse, interpret and translate data into meaningful business information for developing actions

• Be positive and flexible to cope with constantly changing business needs  

Remuneration Package:

• New joiner bonus $10,000

• Sales incentive

• Life and Health insurance, medical discount

• Staff purchases discount

Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

Be part of #OneTeam
We offer attractive remuneration package, includes 5 days work commensurate with qualification and experience to the right candidate. Interested parties please click "Apply Now" to submit full resume with current and expected salary to Human Resources Department. 

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company
www.marksandspencer.com/hk/ www.alfuttaim.com

Vannee GOLDEN SANDS (Koh Phangan Suratthani)

Job Description

สรีสมุย ( Saree Samui )

Job Description

Barceló Coconut Island

Job Description

Rianda Co., Ltd

Job Description

About the role

We are seeking an experienced and talented Executive Chef to join our team at Rianda Co., Ltd, a leading hospitality group in Ko Samui, Surat Thani. In this full-time role, you will be responsible for overseeing the culinary operations and ensuring the delivery of exceptional dining experiences for our guests.

What you'll be doing

1. Lead and manage the kitchen team, including chefs, cooks and kitchen staff

2. Develop and implement creative and innovative menus

3. Ensure the highest standards of food preparation, presentation and quality control

4. Manage food costs and inventory, and optimize kitchen operations for efficiency

5. Collaborate with the management team to develop and execute marketing and promotional strategies

6. Maintain a safe, clean and well-organised kitchen environment

7. Train and develop the kitchen team to continuously improve their skills and performance

What we're looking for

1. Minimum 5 years of experience as an Executive Chef or in a similar senior culinary role

2. Strong expertise in a variety of cuisines, with a focus on local and regional specialties

3. Proven track record of leading and managing a successful kitchen operation

4. Excellent communication, leadership and team-building skills

5. Ability to work under pressure and meet deadlines

6. Passion for using high-quality, fresh and seasonal ingredients

7. Thorough understanding of food safety and hygiene regulations

8. Experience in Italian & Mediterranean cuisine

What we offer

At Rianda Co., Ltd, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:

1. Comprehensive health insurance plan

2. Discounts on food and accommodation at our properties

3. Opportunities for professional development and career advancement

4. Supportive and collaborative team environment

5. Flexible working arrangements

About us

Rianda Co., Ltd is a leading hospitality group in Ko Samui, Surat Thani, we are an Italian restaurant, gelato shop & Mediterranean beach club. Our mission is to provide our guests with exceptional and memorable experiences, and we are committed to creating a positive and inclusive work culture for our employees.

If you are passionate about culinary excellence and are ready to take on a rewarding challenge, we encourage you to apply now.

Amari Vogue Krabi

Job Description

Key Responsibilities

1. Culinary Leadership & Menu Planning

• Develop, plan, and implement innovative menus for all food outlets and events.

• Ensure menu items are prepared with consistency in taste, quality, and presentation.

• Incorporate seasonal ingredients and monitor food trends to keep menus competitive.

2. Kitchen Operations Management

• Oversee daily kitchen operations, ensuring smooth workflow and timely service.

• Monitor food preparation methods, portion sizes, and garnishing to maintain quality.

• Ensure compliance with health, hygiene, and food safety regulations.

3. Cost Control & Inventory

• Monitor and control food cost, labor cost, and wastage.

• Oversee purchasing, receiving, and storage of ingredients to maintain quality and minimize waste.

• Work with suppliers to secure the best quality and pricing.

4. Staff Management & Training

• Recruit, train, and supervise kitchen staff, ensuring a motivated and efficient team.

• Conduct regular training on cooking techniques, safety, and hygiene standards.

• Evaluate staff performance and provide feedback for improvement.

5. Quality & Guest Satisfaction

• Ensure all guest dietary needs, allergies, and special requests are met.

• Monitor guest feedback and make necessary adjustments to improve satisfaction.

• Maintain high standards of cleanliness and organization in all kitchen areas.

6. Administration & Reporting

• Maintain updated kitchen policies, procedures, and recipe files.

• Prepare reports on food cost, wastage, and kitchen performance.

• Participate in budgeting and forecasting for the F&B department.

Accor Asia Corporate Offices

Job Description

BOONLAPO COMPANY LIMITED

Job Description

Job Summary: Must be an Italian or an European.

The Executive Chef for Hot/Cold and Pastry at Pasticceria Cova is a pivotal leadership role responsible for overseeing all culinary operations across both savory (hot and cold kitchen) and pastry departments. This includes menu development, recipe creation, production, quality control, inventory management, staff training and development, and maintaining the highest standards of culinary excellence and hygiene, consistent with Cova's prestigious heritage and brand identity. The ideal candidate will possess an exceptional blend of classical culinary expertise, innovative flair, strong leadership capabilities, and a deep appreciation for Italian gastronomic traditions.

Key Responsibilities: Must be an Italian or an European.

1. Culinary Leadership & Innovation:

• Menu Development: Design, develop, and continuously refine innovative and seasonal menus for all hot/cold savory dishes (e.g., breakfast, lunch, aperitivo, light dinner items, sandwiches, salads) and a comprehensive range of pastries, cakes, chocolates, confections, and baked goods, ensuring alignment with Cova's brand, quality standards, and customer preferences.

• Recipe Creation & Standardization: Develop and document precise recipes and production methods for all culinary offerings, ensuring consistency, quality, and cost-effectiveness across all outlets.

• Quality Control: Establish and enforce rigorous quality control standards for ingredients, preparation, cooking, plating, and presentation of all hot/cold and pastry items. Conduct regular tastings and inspections.

• Trend Analysis: Stay abreast of culinary trends, new ingredients, techniques, and competitor offerings in both savory and pastry sectors to ensure Cova remains at the forefront of gastronomic innovation.

2. Kitchen Operations & Management:

• Production Oversight: Supervise and coordinate the daily production of all hot/cold and pastry items, ensuring efficient workflow, timely execution, and adherence to production schedules.

• Inventory & Cost Control: Manage food costs effectively by implementing stringent inventory control systems, monitoring waste, negotiating with suppliers, and optimizing portioning. Oversee ordering and receiving of ingredients and supplies.

• Equipment Management: Ensure proper maintenance and and operation of all kitchen equipment, including ovens, mixers, chillers, and specialized pastry tools. Implement safety protocols for equipment usage.

• Hygiene & Sanitation: Uphold and enforce the highest standards of food safety, hygiene, and sanitation in all kitchen areas, in strict compliance with local health regulations and HACCP principles.

• Operational Efficiency: Optimize kitchen layout, workflow, and processes to maximize efficiency and productivity while maintaining quality.

3. Team Leadership & Development:

• Recruitment & Training: Recruit, interview, hire, and onboard qualified culinary staff for both hot/cold and pastry sections. Develop and implement comprehensive training programs for all kitchen personnel.

• Performance Management: Supervise, mentor, coach, and evaluate the performance of the culinary team (including Sous Chefs, Chef de Parties, Commis Chefs, and kitchen porters). Foster a positive, collaborative, and highly motivated work environment.

• Scheduling & Staffing: Create and manage staff schedules to ensure adequate coverage and operational efficiency, adhering to labor cost targets.

• Discipline & Grievances: Address and resolve staff issues, complaints, and disciplinary matters in a fair and timely manner.

4. Collaboration & Communication:

• Inter-Departmental Liaison: Collaborate closely with the General Manager, Front of House team, Procurement, and other departments to ensure seamless operations and a cohesive customer experience.

• Supplier Relations: Build and maintain strong relationships with suppliers to ensure the consistent procurement of high-quality ingredients.

• Special Events: Plan and execute culinary requirements for special events, catering, and bespoke orders.

Qualifications: Must be an Italian or an European.

- Education: Bachelor's degree in Culinary Arts, Pastry Arts, Hospitality Management, or a related field preferred. Relevant professional certifications (e.g., Certified Executive Chef - CEC) are a strong plus.

-  Experience:

• Minimum of 8-10 years of progressive culinary experience in high-end hotels, fine dining restaurants, or luxury patisseries, with at least 3-5 years in an Executive Chef or Executive Pastry Chef role.

• Demonstrated expertise in both hot/cold savory cuisine and traditional/contemporary pastry arts.

• Proven experience in managing a large and diverse culinary team.

• Experience with multi-outlet operations or catering is beneficial.

- Skills:

• Exceptional culinary skills across a broad spectrum of hot, cold, and pastry techniques.

• Strong creativity and artistic flair for menu development and presentation.

• Excellent leadership, team management, and motivational skills.

• Profound knowledge of food safety, sanitation, and hygiene regulations (HACCP certification preferred).

• Strong financial acumen, including budget management, cost control, and inventory management.

• Outstanding organizational and time-management abilities.

• Effective communication and interpersonal skills.

• Ability to work under pressure in a fast-paced environment.

• Proficiency in relevant kitchen software and POS systems is a plus.

Working Conditions:

• This role requires standing for long periods, lifting, bending, and working in a hot and fast-paced kitchen environment.

• Flexibility to work evenings, weekends, and holidays as required by business needs.

BOONLAPO COMPANY LIMITED

Job Description

Job description: Must be A European (preferably Italian)

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary: Must be A European (preferably Italian)

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

• Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

• Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

• Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

• Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

• Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

• Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

• Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

• Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

• Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

• Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

• Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

• Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

• Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

• Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

• Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

• Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

• Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

• Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

• Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

• Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

• Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

• Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

• Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications: Must be A European (preferably Italian)

• Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

• Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

• Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

• Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

• Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

• Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

• Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

• Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

• Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

• Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

• Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.