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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Revenue Manager

21-Jul-2025
GPCM GROUP CO., LTD. | 56613 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

GPCM GROUP CO., LTD.


Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai
Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

  • Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

  • Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

  • Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

  • Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

  • Create and develop pricing strategies in conjunction with the individuality of each hotel.

  • Oversee and update policies and procedures are followed to ensure Guest satisfaction.

  • Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

  • Analyze booking performance by distribution channel.

  • Oversee and audit the standards and operations of the revenue department.

  • Ensure Team Members are developed effectively, including selling techniques.

  • Effective setup and rollout of new and refurbished hotels.

  • Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

  • Must have full working rights in Thailand.

  • Bachelor’s’ Degree in hospitality management or related field.

  • At least 5 year(s) in field of Manager or senior position in Revenue Management.

  • Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

  • Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

  • Good analytical & proactive problem-solving skills.

  • Positive attitude with good organizational and administration skills.

  • Possess professional disposition with excellent communication and interpersonal skills.

  • Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

Beverage Manager

21-Jul-2025
Four Seasons Hotel Hong Kong | 56618 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Hong Kong


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad.  A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

What you will do:

  • Display, at all times, a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees.
  • Assist in planning food and beverage promotions and other projects to enhance customer satisfaction levels.
  • Lead and carry out staff training to ensure service excellence.
  • Keep all support departments informed of necessary information or requests.
  • Support project planning by participating in project and cost control meetings, working closely with consultants and contractors, monitoring the progress of project work schedules, and providing regular progress reports to ensure the project is on time and within budget.
  • Hire and train the team to ensure adequate transfer of skill and knowledge set to best fit the catering operation.
  • Maintain a clear focus on consumers’ needs and trends to meet customer satisfaction; and demonstrate creativity and flair to exceed customer expectations.

What you bring:

  • Excellent verbal and written skill in English.
  • Minimum 8 year experience in F&B industry, prefer in Beverage experience
  • Experience in various types of restaurant.
  • Must be service oriented and be able to maintain Four Seasons standard of hospitality at all times.
  • A superior sense of organization and the ability to prioritize in a busy environment

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Public Holiday
  • Birthday Leave
  • Complimentary Employee Meals

Schedule & hours:

  • 5-Days work
  • This is a full-time position

Manager Restaurant

21-Jul-2025
Muang Hospitality Group | 56615 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Muang Hospitality Group


Job Description

Restaurant Manager (Must have full working rights in Thailand)

Key Responsibilities:

  • Oversee daily restaurant operations, ensuring excellent service and guest satisfaction

  • Manage and coordinate staff schedules, performance, and training

  • Ensure compliance with hygiene, health, and safety standards

  • Monitor inventory levels and coordinate with suppliers

  • Control costs and optimize profitability

  • Handle guest feedback and resolve issues professionally

  • Support marketing activities and promotions

  • Report to the General Manager or Owner on operational performance

Requirements:

  • Must have full working rights in Thailand

  • Proven experience in restaurant or hospitality management

  • Strong leadership and communication skills

  • Good command of English (spoken and written)

  • Customer-oriented mindset with attention to detail

  • Ability to work in a fast-paced environment

Duty Manager-Fitness (Central Festival Chiang Mai)

21-Jul-2025
Virgin Active (Thailand) Limited | 56610 - Mueang Chiang Mai, Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Virgin Active (Thailand) Limited


Job Description

What’s the overall purpose of the job?

  • Provide support to manage day-to-day operations of overall club in conjunction with Club General Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.
  • Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.
  • Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.
Qualification
  • Minimum 2 years' experience in comparable position
  • Experience in delivering impeccable customer service and responding to feedback and complaints
  • Relevant tertiary qualifications or equivalent experience
  • Excellent communication (in- person)
  • Exceptional customer service
  • Superior knowledge of local and national OH&Sregulations
  • Number savvy and proficient with calculations
  • Understanding of health and fitness industry is desirable
  • MS Office (Word, Excel, Outlook) – intermediate
  • Customer Relationship Management (CRM) database – intermediate
  • Fluent written and spoken Thai and English language

Duty Manager - Mai Khao Resort (Thai Speaking)25117991

21-Jul-2025
JW Marriott | 56617 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Executive Housekeeper - Thai Speaking25117845

20-Jul-2025
JW Marriott | 56603 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Head of Hotel Operations – (Budget Hotel)

19-Jul-2025
Big C Supercenter Public Company Limited | 56600 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Big C Supercenter Public Company Limited


Job Description

Job Responsibilities:

  1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

  2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

  3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

  4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

  5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

  6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

  7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

  8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

  9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

  1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

  2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

  3. Proven experience managing multi-site hotel operations and leading large teams.

  4. Strong leadership, problem-solving, and strategic planning skills.

  5. Deep understanding of both front-of-house and back-of-house hotel functions.

  6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

  7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

  8. Good command of English (both written and spoken).

Assistant Front Office Manager25117470

19-Jul-2025
Courtyard Phuket Chalong Bay Resort | 56596 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

Courtyard Phuket Chalong Bay Resort


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Empowers employees to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures employees understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of employee and guest accidents.

• Observes service behaviors of employees and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures employees are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Beverage and Bar Manager25117325

19-Jul-2025
Marriott International | 56594 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Beverage Operations

• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

• Implements agreed upon beverage policy and procedures throughout the property.

• Manages in compliance with all applicable beverage and liquor laws.

• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

• Monitors adherence to all liquor control policies and procedures.

• Attends pre- and post-convention meetings as needed to understand group needs.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

• Manages to achieve or exceed budgeted goals.

• Ensures compliance with all beverage policies, standards and procedures.

• Maintains food handling and sanitation standards.

• Manages inventories according to budget and business levels.

• Assists with developing menus and promotions as necessary.

Leading Beverage Team

• Trains staff on liquor control policies and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Communicates critical information to the beverage staff regarding each event.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds effectively to guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Provides feedback to individuals in an effort to improve service performance.

• Reviews comment cards and guest satisfaction results with employees.

Managing Human Resource Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in the development and implementation of corrective action plans.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Restaurant Manager25117530

19-Jul-2025
Marriott International | 56595 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Pastry Chef

18-Jul-2025
Hilton Hotel | 56581 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Pastry Chef performs all Pastry Kitchen and Bakery related work, assisting the Master Pastry Chef in the day-to-day operation of the kitchen. This role assumes total responsibility, controls, checks and supervises the Pastry Kitchen and Bakery as assigned by the Master Pastry Chef. He / she will assume the responsibility for the “on the job” training function. 

What will I be doing? 

As the .Pastry Chef, you will be responsible for performing the following tasks to the highest standards: 

  • Assist the Master Pastry Chef with the planning of dessert menus and food promotions. 
  • Control standards of food production and presentation throughout the hotel. 
  • Examine goods and quality of received goods. 
  • Ensure the Cooks follow standard recipes and methods of preparation. 
  • Inform the Master Pastry Chef immediately of bad products. 
  • Assist the Master Pastry Chef with the planning and designing of new Pastry Kitchen and Bakery improvement schemes. 
  • Discuss with the Master Pastry Chef on the choice of Pastry Kitchen or Bakery equipment. 
  • Work closely with the Executive Chef in the absence of the Master Pastry Chef.  
  • Keep up to date with new development techniques and equipment, instructing assigned team members on the correct usage. 
  • Assist with costing and pricing of dessert menus and other food services, taking into consideration the profit margins lined out in the hotel budgets. 
  • Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. 
  • Constantly examine food supplies to ensure that they conform to quality standards stipulated by the company. 
  • The Pastry Chef is responsible for food purchases in the absence of the Master Pastry Chef, the Pastry Chef is responsible for food purchases, working with the Purchasing Manager to get the best quality for the best price. 
  • Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting taste, temperature and visual appeal of the food.  
  • Plan, prepare and implement high quality food and beverage products and set-ups in all areas and restaurants. 
  • Maintain all HACCP aspects within the hotel operation.  
  • Train all staff on the correct usage of all equipment, tools and machines.  
  • Focus on constant improvement of training manuals and SOPs. 
  • Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
  • Work on off-site events when tasked. 
  • Complete tasks and jobs outside the kitchen areas when requested. 
  • Assist with inventory taking. 
  • Knowledgeable about hotel’s occupancy, events, forecasts and achievements. 
  • Work on new dishes for food tastings and photo taking. 
  • Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
  • Learn and adapt to changes. 
  • Be receptive to constructive feedback.  
  • Maintain at all times a professional and positive attitude towards team members and supervisors.  
  • Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
  • Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
  • Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
  • Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. 
  • Check that all equipment is in good working order and if necessary, report to the Executive Sous Chef faults and problems to be solved.  
  • Prepare the necessary work orders for the Engineering department. 
  • Monitor food quality and quantity to ensure the most economical usage of ingredients. 
  • Check that the quality of food prepared by team members meet the required standards and make necessary adjustments. 
  • Select team members who display qualities and attributes that reflect the department standards. 
  • Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
  • Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
  • Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. 
  • Attend communication meetings and ensure all assigned team members receive this communication. 
  • Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
  • Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
  • Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Master Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • High School graduate. 
  • 2-3 years as Pastry Chef in a 4 / 5-star category hotel or individual restaurants with high standards. 
  • Good command in English, both verbal and written to meet business needs. 
  • Up to date with sanitation classes. 
  • Possess a valid health certificate. 
  • Knowledgeable in HACCP. 
  • International work experience. 
  • Work experience in similar capacity with international chain hotels. 
  • Technical education in hospitality or culinary school preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Assistant Accounting Manager (Hotel Exp. is a must)

18-Jul-2025
Regal Hotels International | 56590 - Causeway Bay, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Regal Hotels International


Job Description

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

 

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

 

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

 

Job Responsibilities:

  • Responsible for Hotel Accounts Receivable section

  • Ensure proper billing procedures are carried out and follow up overdue accounts

  • Handle credit card dispute and refund

  • Assist in preparing financial reports and month end closing

  • Other ad hoc duties as assigned

Job Requirements:

  • Minimum 3 years of accounting experience from Hotel Industry

  • LCCI Level 3 /Diploma or above in Accounting or related discipline

  • Proficiency in MS Office application such as Excel

  • Less experiences will be considered as Accounting Supervisor

  • Immediate available is preferred

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
 
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

Restaurant Manager/ Assistant Manager │ Louise

18-Jul-2025
Jia Group Holdings Limited | 56592 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Jia Group Holdings Limited


Job Description

What you will be doing:

  • Manage day-to-day restaurant operations.

  • Deliver exceptional guest service and experience.

  • Train and develop new and existing staff.

  • Build a cohesive team that excels in service.

  • Ensure hygiene and cleanliness are maintained as per required standards.

  • Promote and Strong the brand of the restaurant

  • Handle guests’ enquiries and complaints.

  • Consistently look for ways to improve the overall running and management of the outlets to improve the guest experience and service quality

  • Oversee weekly schedule and ensure staffing is optimal to operation needs

What we are looking for:

  • Degree in hospitality or a related discipline.

  • At least 2 years of managerial experience in a Food & Beverage Group or Hotel Restaurant setting.

  • A motivational leader and team player with a strong passion for F&B service.

  • Passionate about people and dedicated to team development.

  • Customer-oriented mindset with a strong sense of hospitality and customer service.

  • Excellent interpersonal, communication, and problem-solving skills.

  • Proficiency in written and spoken English.

  • Charismatic presence and excellent people skills.

  • Abundant positive energy and a can-do attitude, essential for this dynamic role.

  • High energy is a must for this dynamic role.

We Offer:

  • 15 days Annual Leave

  • Medical & Dental Insurance

  • Performance Bonus

  • Staff Meals

  • On-the-job Training

  • Competitive Salary

Reservations Manager/Assistant Mgr./Supervisor (Dusit Princess Chiang Mai Hotel)

18-Jul-2025
LOFIS ( Thailand ) Co., Ltd. | 56585 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

LOFIS ( Thailand ) Co., Ltd.


Job Description

Job Objectives
To ensure the hotel’s maximum yield to be able to achieve the optimum level of profitable business growth through effective strategic planning and implementation. Analysis of room performance, booking patterns and market trends for future business plans. Monitor competitors’ performance including pricing strategies and product improvement. Assist in analysis of the production of key and setting the pricing strategy. Involved in sales promotions and programs, room rates. Also, produce the Annual Revenue Budget in collaboration with the executive team.

Primary responsibilities:

  1. Generate accurate and dependable daily, weekly, monthly and long-term forecasts.

  2. Analysis of room performance, booking patterns and market trends for future business plans.

  3. Regularly plan and implement selling strategy to achieve if not to exceed the target.

  4. Monitor competitors’ performance including pricing strategies and product improvement by utilizing GDS, internet, industry reports or similar tools in market intelligence.

  5. Keep timely records of lost businesses and formulate plans in the future.

  6. Assist the Sales and Marketing Team in analysis of the production of key accounts (of both travel trade and corporate) and setting the pricing strategy by effective market mix to achieve maximum yield.

  7. Liaise with Sales and Marketing department for sales promotions and programs, contracted rates and agreements, group/bulk booking requirements.

  8. Produce the Annual Revenue Budget with the executive team.

  9. Liaise with the Sales and Marketing Team in formulating the Hotel Marketing Plan.

  10. Ensures optimal use of various distribution channels available for the property to produce the maximum yield.

  11. Coordinates with the Dusit Corporate Sales Offices and the Central Reservations for reservations, promotions, and guidelines maintain good ongoing relationship with them.

  12. Liaise from time to time with other departments concerning department operations most especially in critical situations (e.g. Sales Team for low occupancy, Rooms Division for overbooking).

  13. Is familiar with emergency procedures of the hotel.

Administrative Responsibilities

  1. Acknowledges and screens daily work schedule to ensure sufficiency of manpower in accordance to volume of business.

  2. Prepares and communicates tasks assignment to the staff.

  3. Conducts daily briefing and de-briefing in the department.

  4. Manages time effectively by meeting deadlines or completing the tasks ahead of time.

  5. Recruit, hire, train and manage reservations staff and ensuring that they adhere with the hotel’s standards and best revenue practices to be able to achieve if not to exceed the revenue target.

  6. Administers personnel action on leaves & overtime requests, and disciplinary actions.

  7. Identifies and solves problems effectively by seeking innovative solutions, analyses of relevant information and making reviews in order to improve.

Technical Responsibilities

  1. Fully understands the hotel’s policies relating to his/her department and others.

  2. Checks and improves all service standards established by the company.

  3. Supervises staff activities to maximize revenue and minimize costs.

  4. Provides assistance to the staff when required during peak periods.

Commercial Responsibilities

  1. Professionally represent the hotel by participating in client and industry events that are crucial to the business.

  2. Participates in projects or activities in order to promote the hotel’s image and improve community relationships.

Job Requirement

Minimum education of Bachelor's degree in Business Administration, Marketing or relevant discipline

  1. Minimum of 5 years in relevant experience in a similar capacity preferably in a 5 star class environment

  2. Knowledgeable in Revenue Management.

  3. Have excellent English communication skills both in written and spoken

  4. Possesses professional disposition with excellent communication and interpersonal skills

  5. Experience with the Opera Cloud System is a plus and will be specially considered

Benefits

  1. Monthly service charge

  2. Group Health Insurance

  3. Staff meal and uniform

Executive Chef - Jubilee Prestige Tower Hotel, Bangkok Ratchadapisek25115030

18-Jul-2025
Jubilee Prestige Hotel Ratchadapisek | 56577 - Huai Khwang, Bangkok
This job post is more than 31 days old and may no longer be valid.

Jubilee Prestige Hotel Ratchadapisek


Job Description

HOTEL DESCRIPTION

The proposed 22-story JW Marriott Hotel Bangkok Ratchadapisek, featuring 386 guest rooms and suites, originally opened in 1999 as Swissotel Bangkok Ratchada. The hotel last underwent a renovation in 2014, with minor refurbishments carried out annually. It is part of a mixed-use complex that includes the 25-story Le Concorde office tower and retail spaces. Currently, Marriott International will take over the hotel’s operation under a white-label agreement in 2025, with the reflagging to JW Marriott Hotel Bangkok Ratchadapisek scheduled for Q1 2028. Majority of renovation will take place during the white-label phase and remaining to be fully completed by 2030.

The hotel is situated at 204 Rachadapisek Road in the Huai Khwang district, northeast of Bangkok's city center. This area is recognized for its residential and commercial character. It boasts good accessibility and visibility from Rachadapisek Road, with direct access to Huai Khwang Station along the MRT Blue Line. Conveniently located approximately 18 KM and 28 KM from Don Mueang Airport and Suvarnabhumi Airport, respectively.

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

• Leads kitchen management team.

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities 

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Reservation Manager

18-Jul-2025
The Tubkaak Krabi | 56586 - Krabi
This job post is more than 31 days old and may no longer be valid.

The Tubkaak Krabi


Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

Reservation Manager

18-Jul-2025
The Tubkaak Krabi | 56587 - Krabi
This job post is more than 31 days old and may no longer be valid.

The Tubkaak Krabi


Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

Housekeeping Manager (Hotel)

18-Jul-2025
SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD. | 56589 - Mueang Pathum Thani, Pathum Thani
This job post is more than 31 days old and may no longer be valid.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.


Job Description

About the role

Seeking an experienced and driven Housekeeping Manager to join our dynamic team at Summit Seoyon Business Development (Thailand) Co., Ltd. in Pathum Thani. As a full-time Housekeeping Manager, you will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction within our hotel operations.

What you'll be doing

  • Oversee and coordinate the daily housekeeping operations, including scheduling, task allocation, and performance management of the housekeeping team
  • Ensure consistent implementation of housekeeping policies, procedures, and quality standards
  • Manage the procurement and inventory of housekeeping supplies and equipment
  • Identify areas for improvement and implement innovative solutions to enhance efficiency and guest experience
  • Collaborate with other departments to address any housekeeping-related concerns or requests
  • Provide training and development opportunities for the housekeeping team to foster their growth and skill development
  • Maintain accurate records and prepare reports on housekeeping performance metrics
  • What we're looking for

  • Minimum 3-5 years of experience in a housekeeping management role within the hospitality industry
  • Strong attention to detail and a commitment to maintaining high-quality standards
  • Excellent organisational and problem-solving skills with the ability to multitask and prioritise effectively
  • Proficient in managing a team and providing effective leadership and mentorship
  • Strong communication and interpersonal skills to collaborate with cross-functional teams
  • Familiarity with hospitality industry regulations, standards, and best practices
  • Adaptable to changing priorities and able to work in a fast-paced environment
  • What we offer

    At Summit Seoyon Business Development (Thailand) Co., Ltd., we value our employees and strive to provide a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health insurance coverage
  • Opportunities for career development and growth
  • Flexible work arrangements and a great work-life balance
  • Discounts on hotel stays and other perks


  • If you're passionate about the hospitality industry and ready to make a difference, we encourage you to apply now and join our team!

    Hotel Manager

    18-Jul-2025
    SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD. | 56588 - Pathum Thani
    This job post is more than 31 days old and may no longer be valid.

    SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.


    Job Description

    Job Descriptions;

    Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

    • Monitor staff performance, ensuring the hotel is running well and guests are happy
    • Coordinate front-office and back-office activities and resolve any problems
    • Overseeing personnel, including receptionists, kitchen staff, and office employees.
    • Monitoring employee performance and conducting regular evaluations to help improve customer service.
    • Resolving issues regarding hotel services, amenities, and policies.
    • Organizing activities and assigning responsibilities to employees to ensure productivity.
    • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
    • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
    • Evaluating hotel performance and ensuring compliance with health and safety rules.
    • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

     

    Hotel Manager Responsibilities:

    • Overseeing personnel, including receptionists, kitchen staff, and office employees.
    • Monitoring employee performance and conducting regular evaluations to help improve customer service.
    • Collecting payments and maintaining records of budgets, funds, and expenses.
    • Welcoming and registering guests once they arrive.
    • Resolving issues regarding hotel services, amenities, and policies.
    • Organizing activities and assigning responsibilities to employees to ensure productivity.
    • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
    • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
    • Evaluating hotel performance and ensuring compliance with health and safety rules.
    • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

    Hotel Manager Requirements:

    • Bachelor’s degree in hospitality, business administration, or a relevant field.
    • A minimum of 5 years experience in hotel management or a similar role.
    • Strong understanding of hotel management best practices and data entry software.
    • Outstanding interpersonal communication and customer service skills.
    • Exceptional leadership abilities with great attention to detail.

     

    Front Office Manager25116225

    18-Jul-2025
    Marriott International | 56580 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

    CORE WORK ACTIVITIES

    Leading Guest Services Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Ensures recognition of employees is taking place across areas of responsibility.

    • Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Maintaining Guest Services and Front Desk Goals

    • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

    • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

    • Manages department controllable expenses to achieve or exceed budgeted goals.

    Managing Projects and Policies

    • Ensures compliance with all Front Office policies, standards and procedures.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

    • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

    • Strives to improve service performance.

    • Empowers employees to provide excellent customer service.

    • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    • Responds to and handles guest problems and complaints.

    • Observes service behaviors of employees and provides feedback to individuals and/or managers.

    Managing and Conducting Human Resource Activities

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Establishes challenging, realistic and obtainable goals to guide operation and performance.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Ensures employees are treated fairly and equitably.

    • Manages employee progressive discipline procedures for Front Office Staff.

    • Administers the performance appraisal process for direct report managers.

    • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

    Additional Responsibilities 

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Head Chef

    18-Jul-2025
    Reef Bar and Restaurant | 56582 - Rayong
    This job post is more than 31 days old and may no longer be valid.

    Reef Bar and Restaurant


    Job Description

    Job Description

    • Lead and manage daily operations of the kitchen team

    • Set monthly work schedule

    • Train kitchen team regularly

    • Responsible for managing daily operations and capable of cost control

    • Report daily operations and figures to owner and FB Manager

    • Manage performance issues that arise within the operational department, as well as train, develop, coach, counsel and conduct performance evaluations

    Job Requirements

    • At least 5 years of experience in leading the kitchen

    • 40 - 55 years old

    • Strong food background. Understanding food storage, cost control and hygiene

    • Dynamic personality with proven leadership skills to motivate, coach and develop the team

    • Can work under high pressure and is able to maximize profit potential from operation and to deliver quality products

    • Able to act in best interests of the owner and investors

    Front Desk Manager

    18-Jul-2025
    All Day Group Co., Ltd. | 56584 - Vadhana, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    All Day Group Co., Ltd.


    Job Description

    Key Responsibilities

    Customer Management & Front Desk Operations
    1. Customer Experience: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit.

    2. Front Desk Management: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.

    3. First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.

    4. Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.

    Retail Area Management
    1. Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including arcade machines, merchandise displays and interactive installations.

    2. Retail Maintenance: Throughout the day, maintain cleanliness and presentation of snack areas, drink stations, merchandise displays, and entertainment zones (TukTuk photo area, games, etc.).

    3. Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.

    ALL DAY Art Sales
    1. Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.

    2. Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.

    3. Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.

      Administrative & Support Functions

    1. Data Management: Ensure all booking, payment, and sales data is accurately recorded and up-to-date.

    2. Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.

    3. General Operations:Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.

      What Makes This Role Special

      This position offers a unique opportunity to be at the center of an innovative tattoo and art experience. You'll be the first point of contact for customers discovering both our world renowned tattoo artistry and our exciting new art collections. The role combines traditional customer service excellence with retail sales and cultural education about contemporary art.

      Preferred Qualifications

      ●      Thai National

      ●      Strong communication skills in both Thai and English

      ●      Previous experience in customer-facing roles, preferably in high-end establishments (luxury hotels, premium retail, airlines)

      ●      Sales experience or natural sales aptitude

      ●      Organized, detail-oriented, and able to multitask efficiently in a dynamic environment

      ●      Friendly demeanor with a knack for making people feel comfortable and valued

      ●      Interest in art, culture, and creative expression (training will be provided)

      Benefits

      ●      Work Schedule: 12pm-8pm, 5 days per week with occasional paid overtime

      ●      Health Coverage: Private medical insurance after 4-month probation period

      ●      Employee Perks: Discounted tattoos and art pieces

      ●      Performance Recognition: Merchandising bonus structure

      ●      Work Environment: Supportive, creative atmosphere

      ●      Team Building: Fun staff trips and events

      Growth Opportunities

      As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and potentially art curation activities. This role offers a ground floor opportunity in an exciting brand expansion.

      How to Apply

      Interested candidates are invited to email their CV and a cover letter explaining why they're the perfect fit for this role to admin@alldaytattoo.com.

      In your cover letter, please address:

      ●      Your experience with customer service in premium environments

      ●      Any sales experience or examples of your ability to engage customers

      ●      Why you're excited about working at the intersection of tattoo artistry and contemporary art

    Night Manager25115413

    17-Jul-2025
    Plaza Athenee Hotel (Thailand) Co., Ltd. | 56565 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Plaza Athenee Hotel (Thailand) Co., Ltd.


    Job Description

    JOB SUMMARY

    Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

    CORE WORK ACTIVITIES

    Monitoring Property Operations

    • Monitors and ensures compliance with all Guidelines to Operations.

    • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).

    • Ensures employees are working in a safe environment.

    • Manages all period-end inventories.

    Supporting Profitability and Revenue Goals

    • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

    • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.

    • Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.

    • Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.

    • Administers plans and actions to keep chargebacks and rebates to a minimum.

    • Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.

    • Manages employee hours.

    • Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

    Supporting Human Resources Activities

    • Promotes participation in property safety-related programs.

    • Monitors employee attendance and records absences/tardiness.

    • Promotes teamwork and employee morale.

    • Keeps employees informed regarding new operational procedures, standards, or programs.

    • Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).

    • Ensures all employees have complete knowledge of emergency procedures.

    • Encourages employee relations through gifts, parties, outings.

    • Creates incentives that will promote better service and profit for the property.

    • Assists operations manager in processing employee payroll weekly.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

     
    From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Manager, Bars25115421

    17-Jul-2025
    Plaza Athenee Hotel (Thailand) Co., Ltd. | 56566 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Plaza Athenee Hotel (Thailand) Co., Ltd.


    Job Description

    JOB SUMMARY

    Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Managing Bar/Lounge Operations

    • Implements agreed upon beverage policy and procedures throughout the property.

    • Manages in compliance with all local, state and Federal beverage and liquor laws.

    • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

    • Monitors adherence to all liquor control policies and procedures.

    • Attends pre- and post-convention meetings as needed to understand group needs

    • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

    • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

    • Manages to achieve or exceed budgeted goals.

    • Ensures compliance with all Bar/Lounge policies, standards and procedures.

    • Maintains food handling and sanitation standards.

    • Manages inventories according to budget and business levels.

    • Assists with developing menus and promotions as necessary.

    Leading Bar/Lounge Team

    • Trains staff on liquor control policies and procedures.

    • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Ensures employees understand expectations and parameters.

    • Communicates critical information to the Bar/Lounge staff regarding each event.

    Ensuring Exceptional Customer Service

    • Provides excellent customer service.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Responds effectively to guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Provides feedback to individuals in an effort to improve service performance.

    • Reviews comment cards and guest satisfaction results with employees.

    Managing Human Resource Activities

    • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

    • Participates in the development and implementation of corrective action plans.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

     
    From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Duty Manager25114715

    17-Jul-2025
    St. Regis Hotels & Resorts | 56567 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    St. Regis Hotels & Resorts


    Job Description

    POSITION SUMMARY

    Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.

    Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sous Chef - Giorgio's25115049

    17-Jul-2025
    Sheraton | 56568 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Sheraton


    Job Description

    POSITION SUMMARY

    Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: Technical, Trade, or Vocational School Degree.

    Related Work Experience: 4 to 6 years of related work experience.

    Supervisory Experience: At least 2 years of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sous Chef

    17-Jul-2025
    Hilton Hotel | 56569 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Hilton Hotel


    Job Description

    What will I be doing?

    As a Sous Chef, you will work closely with the F&B Operations Manager to manage all aspects of the kitchen, ensuring an excellent Guest and Member experience. You will be responsible for managing food provisions, assisting with guest queries, and controlling costs. Specifically, you will be expected to perform the following tasks to the highest standards:

    • Manage all aspects of the kitchen including operational, quality, and administrative functions

    • Oversee the provision of food to Food and Beverage outlets and take action where necessary to ensure compliance with current legislation

    • Assist in resolving guest queries promptly and efficiently

    • Ensure foods are of high quality and stored correctly

    • Contribute to menu creation by responding to and incorporating Guest feedback

    • Ensure consistent production of high-quality food across all hotel food outlets

    • Manage customer relations when necessary in the absence of the F&B Operations Manager

    • Ensure resources meet business needs through effective management of working rotations

    • Support brand standards by training and assessing the Team

    • Manage the kitchen brigade to maintain a well-organized and motivated Team

    • Control costs without compromising standards, improving gross profit margins and achieving departmental and financial targets

    • Assist other departments as needed and maintain good working relationships

    • Comply with hotel security, fire regulations, and all health, safety, and food safety legislation

    • Report maintenance, hygiene, and hazard issues promptly

    What are we looking for?

    A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Relevant qualifications for this role
    • Excellent planning and organizing skills
    • Ability multi-task and meet deadlines
    • Strong supervisory skills
    • A current, valid, and relevant trade qualification (proof may be required)
    • A creative approach to the production of food
    • Positive attitude
    • Good communication skills
    • Ability to work under pressure
    • Ability to work on own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous kitchen experience in similar role
    • Passion for producing high quality food
    • Knowledge of current food trends
    • Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

    Operation Manager - Food &Beverage

    17-Jul-2025
    The Prestige Hospitality Co., Ltd. | 56570 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    The Prestige Hospitality Co., Ltd.


    Job Description

    Key Responsibilities:

    • Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

    • Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

    • Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

    • Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

    • Establish and maintain strong relationships with suppliers, vendors, and external partners.

    • Ensure compliance with health and safety regulations, as well as company policies and industry standards.

    • Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

    • Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

    • Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

    • Report regularly on operational performance, KPIs, and team performance to senior management.

    Qualifications

    ·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

    ·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

    ·        Proven leadership abilities and experience in managing large teams.

    ·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

    ·        Excellent interpersonal, communication, and negotiation skills.

    ·        Ability to think strategically while managing day-to-day operations.

    ·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

    ·        Familiarity with the use of F&B management software and systems.

     

    Assistant Event Manager / Event Manager - Cordis, Hong Kong

    17-Jul-2025
    Langham Hotels International Ltd | 56573 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

    We are seeking a person who can provide heart-felt service, advance our business and drive sales productivity.

    Are you devoted to?

    • Create memorable experience to our guests by delivering creative and customized ideas / suggestions
    • Be a strong team member of the team to achieve and exceed catering sales target

    Are you vibrant with?

    • 3-4 years of catering sales experience, preferably in 5-star hotels in Kowloon
    • Fabulous communication and interpersonal skills
    • Tech-savvy, good with details
    • Able to work cheerfully under pressure, juggle deadlines and priorities

    Do you have memorable qualities, such as?

    • Devoted to the well-being of your guests and colleagues
    • Reliable, thoughtful, detailed
    • Friendly, caring, seamless, intuitive

    Note: 

    Candidates with more experience may be considered as Event Manager. 

    “Cordis” means HEART in Latin. We look after our colleagues with HEART:

    • Open culture: You like to express yourself, we like to listen
    • Agile career opportunities
    • Global growth opportunities with 35+ new hotel openings in pipeline
    • Work-life balance (5-day work week)
    • Free duty meals
    • Free staff accommodation in overseas hotels
    • Life, medical/dental, hospitalisation insurance, and more

    If you are the person we’re looking for, please contact us immediately.

    Please click Apply Now.

    Personal data collected will be treated in confidence and used for recruitment purposes only.

    CORDISHOTELS.COM/HONG KONG
    555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
    T (852) 3552 3194

    F (852) 3552 3079

    WhatsApp (852) 6398 6400

    Guest Services Manager

    17-Jul-2025
    Hotel Cozi (Castle Peak Road) Limited | 56575 - Kwun Tong District
    This job post is more than 31 days old and may no longer be valid.

    Hotel Cozi (Castle Peak Road) Limited


    Job Description

    Responsibilities

    • Monitor in daily operations of front office and guest services

    • Manage and supervise front desk staff and quality of services

    • Handle guests’ enquiries, emergency cases and complaints

    • Coordinate and assist with hotel departments to ensure smooth operations 

    Requirements

    • Diploma holder or above in hospitality management or related disciplines

    • Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines

    • Strong communication, interpersonal and leadership skills

    Working Location

    Kwun Tong

    Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr @hotelcozi.com.

    Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

    Junior Pastry Chef

    17-Jul-2025
    Hilton Hotel | 56571 - Mueang Chiang Rai, Chiang Rai
    This job post is more than 31 days old and may no longer be valid.

    Hilton Hotel


    Job Description

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

    If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

    A Pastry Chef performs all Pastry Kitchen and Bakery related work, assisting the Master Pastry Chef in the day-to-day operation of the kitchen. This role assumes total responsibility, controls, checks and supervises the Pastry Kitchen and Bakery as assigned by the Master Pastry Chef. He / she will assume the responsibility for the “on the job” training function. 

    What will I be doing? 

    As the .Pastry Chef, you will be responsible for performing the following tasks to the highest standards: 

    • Assist the Master Pastry Chef with the planning of dessert menus and food promotions. 
    • Control standards of food production and presentation throughout the hotel. 
    • Examine goods and quality of received goods. 
    • Ensure the Cooks follow standard recipes and methods of preparation. 
    • Inform the Master Pastry Chef immediately of bad products. 
    • Assist the Master Pastry Chef with the planning and designing of new Pastry Kitchen and Bakery improvement schemes. 
    • Discuss with the Master Pastry Chef on the choice of Pastry Kitchen or Bakery equipment. 
    • Work closely with the Executive Chef in the absence of the Master Pastry Chef.  
    • Keep up to date with new development techniques and equipment, instructing assigned team members on the correct usage. 
    • Assist with costing and pricing of dessert menus and other food services, taking into consideration the profit margins lined out in the hotel budgets. 
    • Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. 
    • Constantly examine food supplies to ensure that they conform to quality standards stipulated by the company. 
    • The Pastry Chef is responsible for food purchases in the absence of the Master Pastry Chef, the Pastry Chef is responsible for food purchases, working with the Purchasing Manager to get the best quality for the best price. 
    • Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting taste, temperature and visual appeal of the food.  
    • Plan, prepare and implement high quality food and beverage products and set-ups in all areas and restaurants. 
    • Maintain all HACCP aspects within the hotel operation.  
    • Train all staff on the correct usage of all equipment, tools and machines.  
    • Focus on constant improvement of training manuals and SOPs. 
    • Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
    • Work on off-site events when tasked. 
    • Complete tasks and jobs outside the kitchen areas when requested. 
    • Assist with inventory taking. 
    • Knowledgeable about hotel’s occupancy, events, forecasts and achievements. 
    • Work on new dishes for food tastings and photo taking. 
    • Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
    • Learn and adapt to changes. 
    • Be receptive to constructive feedback.  
    • Maintain at all times a professional and positive attitude towards team members and supervisors.  
    • Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
    • Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
    • Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
    • Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. 
    • Check that all equipment is in good working order and if necessary, report to the Executive Sous Chef faults and problems to be solved.  
    • Prepare the necessary work orders for the Engineering department. 
    • Monitor food quality and quantity to ensure the most economical usage of ingredients. 
    • Check that the quality of food prepared by team members meet the required standards and make necessary adjustments. 
    • Select team members who display qualities and attributes that reflect the department standards. 
    • Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
    • Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
    • Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. 
    • Attend communication meetings and ensure all assigned team members receive this communication. 
    • Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
    • Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
    • Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
    • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
    • Carry out any other reasonable duties and responsibilities as assigned. 

    What are we looking for? 

    A Master Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

    • High School graduate. 
    • 2-3 years as Pastry Chef in a 4 / 5-star category hotel or individual restaurants with high standards. 
    • Good command in English, both verbal and written to meet business needs. 
    • Up to date with sanitation classes. 
    • Possess a valid health certificate. 
    • Knowledgeable in HACCP. 
    • International work experience. 
    • Work experience in similar capacity with international chain hotels. 
    • Technical education in hospitality or culinary school preferred. 

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    Chef de Cuisine - Palai Bistro25115808

    17-Jul-2025
    Courtyard Phuket Chalong Bay Resort | 56561 - Mueang Phuket, Phuket
    This job post is more than 31 days old and may no longer be valid.

    Courtyard Phuket Chalong Bay Resort


    Job Description

    JOB SUMMARY

    Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

    OR

    • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

    CORE WORK ACTIVITIES

    Ensuring Culinary Standards and Responsibilities are Met for Restaurant

    • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.

    • Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.

    • Maintains food preparation handling and correct storage standards.

    • Recognizes superior quality products, presentations and flavor.

    • Plans and manages food quantities and plating requirements for the restaurant.

    • Communications production needs to key personnel.

    • Assists in developing daily and seasonal menu items for the restaurant.

    • Ensures compliance with all applicable laws and regulations regulations.

    • Follows proper handling and right temperature of all food products.

    • Estimates daily restaurant production needs.

    • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

    • Checks the quality of raw and cooked food products to ensure that standards are met.

    • Determines how food should be presented and creates decorative food displays.

    Leading Kitchen Team

    • Supervises and coordinates activities of cooks and workers engaged in food preparation.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Leads shift teams while personally preparing food items and executing requests based on required specifications.

    • Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serving as a role model to demonstrate appropriate behaviors.

    • Ensuring and maintaining the productivity level of employees.

    • Ensures employees are cross-trained to support successful daily operations.

    • Ensures employees understand expectations and parameters.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    Establishing and Maintaining Restaurant Kitchen Goals

    • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.

    • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.

    • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Effectively investigates, reports and follows-up on employee accidents.

    • Knows and implements company safety standards.

    Ensuring Exceptional Customer Service

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Sets a positive example for guest relations.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Empowers employees to provide excellent customer service.

    • Handles guest problems and complaints.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing and Conducting Human Resource Activities 

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.

    • Manages employee progressive discipline procedures.

    • Participates in the employee performance appraisal process, providing feedback as needed.

    • Uses all available on the job training tools for employees.

    • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

    Additional Responsibilities 

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Attends and participates in all pertinent meetings.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

    In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Night Audit Manager25116007

    17-Jul-2025
    Marriott International | 56559 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Banquet Manager25115786

    17-Jul-2025
    Marriott International | 56562 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 2 years of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Housekeeping Manager-Marriott Vacation Club Resort25115341

    17-Jul-2025
    JW Marriott | 56563 - Takua Pa, Phang Nga
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott


    Job Description

    JOB SUMMARY

    Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the housekeeping or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Managing Housekeeping Operations and Budgets

    • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

    • Inspects guestrooms on a daily basis.

    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

    • Inventories stock to verify adequate supplies.

    • Supports and supervises an effective inspection program for all guestrooms and public space.

    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Verifies all employees have proper supplies, equipment and uniforms.

    • Communicates areas that need attention to staff and follows up to verify understanding.

    • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

    • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

    Conducting Human Resources Activities

    • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

    • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

    • Schedules employees to business demands and for tracks employee time and attendance.

    • Verifies employees understand expectations and parameters.

    • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

    • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Verifies employee recognition is taking place on all shifts.

    • Participates in an on-going employee recognition program.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Participates in employee progressive discipline procedures.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Ensuring Exceptional Customer Service

    • Sets a positive example for guest relations.

    • Understands the brand's service culture.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Responds to and handles guest problems and complaints.

    • Strives to improve service performance.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Housekeeping Manager-Marriott Vacation Club Resort25115345

    17-Jul-2025
    JW Marriott | 56564 - Takua Pa, Phang Nga
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott


    Job Description

    POSITION SUMMARY

    Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Night Manager

    17-Jul-2025
    The St. Regis Hong Kong | 56574 - Wan Chai, Wan Chai District
    This job post is more than 31 days old and may no longer be valid.

    The St. Regis Hong Kong


    Job Description

    Job Summary

    • Serves as the property Manager on Duty and oversees all property operations during the overnight shift.
    • Ensures that the highest levels of hospitality and service are provided during the overnight shift.
    • Represents property management in resolving any guest or property related situation.
    • Personally assisting in resolving any issues and completing tasks.

    Requirements

    • 8 - 10 years related experience in International 5-star hotels.
    • Good interpersonal and communication skills.
    • Capable to work independently with multi-tasking ability.

    Human Resources Department
    28 Harbour Road,
    Wanchai, Hong Kong.
    Email: srhk.hr@stregis.com

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

    __________________________________________________________________________________________________________________________

    員工福利 Benefits

    • 五天工作 5-Day Work
    • 醫療津貼 Medical Insurance
    • 交通津貼 Transportation Allowance
    • 膳食津貼 Meal Allowance
    • 有薪婚假 Marriage Leave
    • 生日假期 Birthday Leave
    • 行業 Industry

      • 酒店 / 賓館 Hotel / Hospitality

      工作種類 Job Category

      • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
      • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
      • 款待 / 酒店 (前線接待) Hospitality / Hotel (Front Desk / Office)
      • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

      工作地點 Location

      • 灣仔 Wan Chai

      經驗要求 Experience

      • 8-10 年 / years

    Marketing Manager

    16-Jul-2025
    Pinnacle Hotels,Resorts & Spa | 56547 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Pinnacle Hotels,Resorts & Spa


    Job Description

    การจ้างงาน

    full-time

    -Bachelor Degree
    -Experienced in the field for 1-2 years
    -Likes travel, F&B, events,tourism
    -can communicate in Thai and English
    -can work from home and from Property
    -Digital Savvy

    -Content Calendar creation
    -Social media ads management
    -Coordinate events, productions
    -Travelling to property(hotel and beach club)
    -Reporting

    -เงินเดือน
    -ประกันสังคม
    -วันหยุดตามกฏหมายแรงงาน
    -อาหาร2มื้อ
    -สวัสดิการอาจมีเปลี่ยนแปลงตามนโยบายของบริษัทฯ

    Service Charge

    ไม่ข้อมูล

    Revenue Manager

    16-Jul-2025
    GPCM GROUP CO., LTD. | 56553 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    GPCM GROUP CO., LTD.


    Job Description

    Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai

    Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

    Job Responsibility
    A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

    • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

    • Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

    • Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

    • Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

    • Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

    • Create and develop pricing strategies in conjunction with the individuality of each hotel.

    • Oversee and update policies and procedures are followed to ensure Guest satisfaction.

    • Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

    • Analyze booking performance by distribution channel.

    • Oversee and audit the standards and operations of the revenue department.

    • Ensure Team Members are developed effectively, including selling techniques.

    • Effective setup and rollout of new and refurbished hotels.

    • Recruiting, managing, training, and developing the reservation team.

    Qualifications preferred

    • Must have full working rights in Thailand.

    • Bachelor’s’ Degree in hospitality management or related field.

    • At least 5 year(s) in field of Manager or senior position in Revenue Management.

    • Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

    • Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

    • Good analytical & proactive problem-solving skills.

    • Positive attitude with good organizational and administration skills.

    • Possess professional disposition with excellent communication and interpersonal skills.

    • Good communication skills both Thai and English.

    We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

    Manager, Front Office

    16-Jul-2025
    ONYX Hospitality Group | 56554 - Don Mueang, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    ONYX Hospitality Group


    Job Description

    Description:

    • Supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standards
    • Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year

    Qualifications:

    • Bachelor’s Degree with minimum 8 years of experience in Front Office task

    • Good interpersonal & communication skills
      Keen on problems solving

    • Ensuring that cash flows are adequate to allow business units to operate effectively

    Education:

    Bachelor

    Years of experience:

    8

    Number of positions:

    1

    AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday...

    16-Jul-2025
    Ami and Wood Ear | 56549 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Ami and Wood Ear


    Job Description

    Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

    You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

    Key Responsibilities

    Sales & Financials

    • Design and create signature cocktails;
    • Build positive rapport with guests;
    • Drive whisky, cocktail & beverage revenue in the bar and restaurant;
    • Maintain spirit & beverage costs within budget;
    • Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
    • Review and analyze sales to ensure stock rotation and profitability remain within targets;
    • Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
    • Make recommendations to guests on whiskies according to their preferences among 400 labels.

    Supervision

    • Manage team member to ensure smooth operation and provide first-class service to guests;
    • Control and monitor the whisky and spirits orders to ensure the stock is at par level;
    • Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
    • Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

    Qualifications & Experience Required

    • To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
    • Experience in managing 200 whisky labels or above;
    • Solid knowledge in whisky is a MUST;
    • Extensive spirit, cocktail and beverage knowledge;
    • Good command of written and spoken English.

    We offer attractive remuneration package, employee benefits & staff caring items, which include:

    • Straight Shift
    • FIXED Sundays Off (except on festive dates)
    • Competitive Salary with team-based tips sharing
    • Public Holiday & 15 Annual Leave per year
    • Meal and Transportation Allowance
    • Discretionary Bonus
    • Medical Benefits
    • Mandatory Provident Fund
    • On-the-Job Training & Training Sponsorship
    • Career Advancement Opportunities
    • Staff Purchase Discounts

    For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

    For more information, please visit our website: http://www.ami-woodear.hk/

    Personal data collected will be used for recruitment purposes only.

    __________________________________________________________________________________________________________________________

    員工福利 Benefits

    • 醫療津貼 Medical Insurance
    • 牙科保險/福利 Dental Insurance
    • 膳食津貼 Meal Allowance
    • 員工折扣優惠 Staff Discount
    • 晉升機會 Promotion
    • 在職培訓 On-the-job training
    • 侍產假 Paternity Leave
    • 行業 Industry

      • 保健 Health Care

      工作種類 Job Category

      • 餐飲 (客務) Catering (Guest Relations)
      • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
      • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
      • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
      • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

      工作地點 Location

      • 中環 Central

      經驗要求 Experience

      • 3 年或以上 / years or above

    Head Chef

    16-Jul-2025
    Private Advertiser | 56556 - Kwun Tong, Kwun Tong District
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    Salary $30,000-$33,000 based on experience

    • Expert knowledge of the restaurant or organization’s cuisine

    • Advanced culinary skills including food preparation, flavor pairings and other cooking best practices

    • Ability to develop unique recipes

    • Current knowledge of trends in the restaurant industry

    • Time management and organization

    • Creating new dishes, planning menus

    • Monitoring the budget for payroll, food supplies and kitchen amenities

    • Maintain and enhance food service standard  at all time

    • Oversee daily operations of restuarant to achieve sales target by developing adequate business processes and controls.

    • Assure Company standard can be carried out in terms of products quality, customer service level, hygiene and safety

    • Develop the team and a high-performing workforce

    • Plan and follow up individual staff training and development

    • Communication between HQ & Frontline

    • Well communicate with HQ & Frontline of all policy and feedback

    • Benchmark and seek enhancement in all aspect

    Requirements

    • Education background in culinary, business management or related discipline.

    • At least 5 year working experience of taking an operation role within F&B field, with experience in managing.

    • Proven experience in managing multi-brand F&B chain operations is an advantage.

    • Ability to manage the overall operations of multiple stores independently

    • Strong operational skills in driving store performance including financial and non-financial achievement

    • Strong team building skill

    • Ability of analyzing financial reports and presentation

    • Strong in people management, problem solving and communication skills.

    • Good command of spoken and written English & Chinese

    • Self-motivated and proactive. Able to work independently

    Benefits

    • 10 Days Annual

    • 6 Days off

    • Staff Meal

    • Staff Discount

    Interested Candidates, please contact through email or whatsapp Mr Kwok 6208 6849

    Assistant Event Manager / Event Manager

    16-Jul-2025
    Langham Hotels (Cordis) Limited | 56557 - Mong Kok, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels (Cordis) Limited


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

    We are seeking a person who can provide heart-felt service, advance our business and drive sales productivity.

    Are you devoted to?

    • Create memorable experience to our guests by delivering creative and customized ideas / suggestions
    • Be a strong team member of the team to achieve and exceed catering sales target

    Are you vibrant with?

    • 3-4 years of catering sales experience, preferably in 5-star hotels in Kowloon
    • Fabulous communication and interpersonal skills
    • Tech-savvy, good with details
    • Able to work cheerfully under pressure, juggle deadlines and priorities

    Do you have memorable qualities, such as?

    • Devoted to the well-being of your guests and colleagues
    • Reliable, thoughtful, detailed
    • Friendly, caring, seamless, intuitive

    Note: 

    Candidates with more experience may be considered as Event Manager. 

    “Cordis” means HEART in Latin. We look after our colleagues with HEART:

    • Open culture: You like to express yourself, we like to listen
    • Agile career opportunities
    • Global growth opportunities with 35+ new hotel openings in pipeline
    • Work-life balance (5-day work week)
    • Free duty meals
    • Free staff accommodation in overseas hotels
    • Life, medical/dental, hospitalisation insurance, and more

    If you are the person we’re looking for, please contact us immediately.

    Please click Apply Now.

    Personal data collected will be treated in confidence and used for recruitment purposes only.

    CORDISHOTELS.COM/HONG KONG
    555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
    T (852) 3552 3194

    F (852) 3552 3079

    WhatsApp (852) 6398 6400

    Food Services Manager (International School)

    15-Jul-2025
    BHIRAJ BURI GROUP | 56542 - Bang Na, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    BHIRAJ BURI GROUP


    Job Description

    We are seeking a passionate and strategic leader to join our international school community as a School Food Services Manager. This individual will oversee all aspects of food services on campus — from menu planning to procurement and daily operations — to ensure that every meal served is nutritious, safe, and supports student well-being.

    The ideal candidate will have solid experience in food service or catering management, a strong understanding of child nutrition, and the ability to work collaboratively across departments to elevate the food experience in a multicultural school environment.

    Job description

    • Manage all food service operations, including daily meals, snacks, and special events

    • Plan and develop menus that are age-appropriate, nutritionally balanced, and aligned with international dietary standards

    • Maintain high standards of food safety, sanitation, and quality assurance

    • Oversee procurement and sourcing to optimize cost-efficiency and sustainability

    • Collaborate with kitchen staff, teachers, school administrators, and vendors to ensure seamless operations

    • Gather and respond to feedback from students, parents, and staff to continuously improve services

    Outlet Manager

    15-Jul-2025
    Fonsen Properties Co., Ltd. | 56544 - Bang Rak, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Fonsen Properties Co., Ltd.


    Job Description

    Working Location: Outlet Manager

    📍 Location: Sarnies Sourdough at Charoen Krung 42/1 (Near BTS Saphan Taksin)

    📍Location: Sarnies One Bangkok (At One Bangkok)

    What You’ll Do

    • Lead daily ops to keep service smooth, food great, and energy high - every time

    • Build, train, and grow a passionate FOH team that knows how to work hard and have fun

    • Own the guest experience from warm welcomes to quick fixes and moments that stick

    • Hit the numbers (sales, costs, team efficiency) without losing the heart and soul of hospitality

    • Roster and manage all FOH staff, keeping the floor covered and the vibes consistent

    • Oversee FOH standards and inventory during service, place POs, and stay tight with suppliers

    • Solve ops issues on the fly and coordinate with maintenance when things go sideways

    • Own FOH, packaging, and merch inventory from daily checks to monthly counts (including waste and breakage)

    • Keep stock lean, accurate, and ready across both outlets to support service, catering, and wholesale

    • Work closely with the kitchen and leadership team to keep quality, consistency, and culture sharp

    • Step in wherever needed: because at Sarnies, we all roll up our sleeves to get it done

    Who you are:

    • A natural leader with at least 2 years of F&B industry, and with management experience is a plus.

    • Obsessed with service and hospitality

    • Calm under pressure, clear in communication, and great with people

    • Results-driven, but always puts culture and team spirit first

    • You know your way around POS, scheduling, and reporting systems

    Why join us?

    • Be part of a bold, growing brand with real soul

    • Competitive salary + Monthly attendance bonuses

    • Monthly sales incentives for hitting your goals

    • Enjoy a 5-day work week

    • Public holidays off to relax and recharge

    • Birthday leave - because your day should be special

    • Staff meals, perks, and a daily drink

    • Annual paid vacation leave - take that well-earned break

    • Employee discounts from 15% up to 50% - enjoy Sarnies perks all year

    • Staff uniform provided - look sharp, feel proud

    • A team that works hard, supports each other, and has fun doing it

    Duty Manager - Grande Centre Point Sukhumvit 55

    15-Jul-2025
    L & H Hotel Management Co., Ltd. | 56525 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    L & H Hotel Management Co., Ltd.


    Job Description

    การจ้างงาน

    full-time

    - Proven experience in hotel operations or supervisory roles.
    - Excellent leadership and problem-solving skills.
    - Strong communication and interpersonal abilities.
    - Ability to handle high-pressure situations with professionalism.
    - Knowledge of hotel management software (e.g., Comanche, PMS systems).
    - Degree in Hospitality Management or related field preferred.

    Job Summary:
    The Duty Manager ensures smooth daily hotel operations by overseeing all departments and handling guest concerns. This role involves managing staff, responding to emergencies, and ensuring exceptional guest experiences. The Duty Manager acts as the point of contact for guests and staff during shifts.

    Key Responsibilities:
    - Oversee daily operations and ensure seamless coordination between departments.
    - Serve as the primary point of contact for guest inquiries, complaints, and special requests.
    - Monitor staff performance and provide support as needed.
    - Ensure safety and security procedures are followed at all times.
    - Handle emergencies and resolve issues promptly and professionally.
    - Conduct property inspections and address maintenance or cleanliness concerns.
    - Assist with staff scheduling and resource allocation.
    - Train and mentor front-line staff to enhance service delivery.
    - Maintain records and prepare reports on guest feedback and operational performance.
    - Represent hotel management in the absence of senior leadership

    * 5-day work week
    * Training & Development program
    * Vacation & Public Holiday
    * Social Security
    * Group Insurance (IPD)
    * OPD 36,000THB per year
    * Dental Allowance 6,000THB per year
    * Provident Fund
    * Free uniform
    * Meal Allowance 2,500THB per month
    * Meal coupons

    กรกฎาคม 2019

    10,000.00 บาท

    Executive (Case Manager)

    15-Jul-2025
    PFP LEGACY CONSULTANCY CO., LTD | 56538 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    PFP LEGACY CONSULTANCY CO., LTD


    Job Description

    Job Title: Executive/Senior Executive

    Location: Bangkok, Thailand

    Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

    Key Responsibilities:

    • Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

    • Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

    • Maintain accurate client records and update CRM systems regularly

    • Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

    • Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

    • Track and follow up on outstanding requirements with attention to timelines and details

    • Perform general administrative duties including scheduling, data entry, and file management

    Qualifications:

    • Bachelor’s degree or equivalent experience

    • Strong organizational skills and ability to manage multiple cases simultaneously

    • High attention to detail and sense of responsibility for case completion

    • Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

    • Good command of English and Thai

    • Prior experience in insurance, financial services, or client support is preferred

    What We Offer:

    • Competitive remuneration based on experience

    • Opportunity to be part of a growing regional practice

    • Supportive and professional work environment

    Account Manager-Wedding and Social Event25114701

    15-Jul-2025
    St. Regis Hotels & Resorts | 56539 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    St. Regis Hotels & Resorts


    Job Description

    JOB SUMMARY 

    The Account Manager-Wedding and Social Event is responsible, this role is responsible for generating and closing business with local wedding planners and social clients, while ensuring a seamless transition to operations for flawless event execution. The ideal candidate will have a strong background in catering sales, event planning, and client relationship management.

    You will play a key role in achieving revenue targets by proactively identifying opportunities, upselling services, and delivering exceptional customer experiences. If you are passionate about creating memorable events and thrive in a fast-paced, service-driven environment, we invite you to join our team.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

    OR

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

    CORE WORK ACTIVITIES 

    Managing Sales Activities

    • Manages sales efforts for the hotel including wedding planner, local corporate and social catering.

    • Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.

    • Responds to incoming catering opportunities for the hotel.

    • Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

    • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

    • Closes the best opportunities for the hotel based on market conditions and hotel needs.

    • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

    • Designs, develops and sells creative catered events.

    • Maximizes revenue by up-selling packages and creative food and beverage.

    • Manages catering sales revenue and operation budgets, and provides forecasting reports.

    • Develops menus which drive sales.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    • Participates in and practices daily service basics of the brand.

    • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

    • Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

    Providing Exceptional Customer Service

    • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.

    • Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.

    • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

    • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

    • Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

    • Develops a close working relationship with operations to ensure execution of strategies at the hotel level.


    Additional Responsibilities 

    • Performs other duties, as assigned, to meet business needs.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Rooftop Bar General Manager - Moxy Bangkok Ratchaprasong25113373

    15-Jul-2025
    Moxy Bangkok Ratchaprasong | 56540 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Moxy Bangkok Ratchaprasong


    Job Description

    JOB SUMMARY

    Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Managing Bar/Lounge Operations

    • Implements agreed upon beverage policy and procedures throughout the property.

    • Manages in compliance with all local, state and Federal beverage and liquor laws.

    • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

    • Monitors adherence to all liquor control policies and procedures.

    • Attends pre- and post-convention meetings as needed to understand group needs

    • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

    • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

    • Manages to achieve or exceed budgeted goals.

    • Ensures compliance with all Bar/Lounge policies, standards and procedures.

    • Maintains food handling and sanitation standards.

    • Manages inventories according to budget and business levels.

    • Assists with developing menus and promotions as necessary.

    Leading Bar/Lounge Team

    • Trains staff on liquor control policies and procedures.

    • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Ensures employees understand expectations and parameters.

    • Communicates critical information to the Bar/Lounge staff regarding each event.

    Ensuring Exceptional Customer Service

    • Provides excellent customer service.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Responds effectively to guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Provides feedback to individuals in an effort to improve service performance.

    • Reviews comment cards and guest satisfaction results with employees.

    Managing Human Resource Activities

    • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

    • Participates in the development and implementation of corrective action plans.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

     
    Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

     
    If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Hotel manager

    15-Jul-2025
    APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD. | 56541 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.


    Job Description

    The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

    Key Responsibilities:

    1. Operational Management

    • Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

    • Ensure smooth daily operations and address any issues or guest complaints promptly

    • Maintain high standards of customer service and hospitality

    2. Staff Management

    • Recruit, train, and supervise staff

    • Conduct performance reviews and manage staff scheduling

    • Foster a positive work environment and promote teamwork

    3. Financial Oversight

    • Manage budgets, forecast revenue, and control costs

    • Prepare financial reports and monitor hotel profitability

    • Ensure proper cash handling and audit procedures

    4. Guest Services

    • Monitor guest satisfaction and manage feedback effectively

    • Ensure the hotel maintains a high level of cleanliness, safety, and service quality

    • Develop and implement customer service strategies

    5. Marketing & Sales (if applicable)

    • Collaborate with the sales and marketing team to increase occupancy and revenue

    • Promote special offers and events

    • Build relationships with travel agents, OTAs, and corporate clients

    6. Compliance & Safety

    • Ensure compliance with local laws, health and safety standards, and licensing requirements

    • Implement emergency procedures and training


    Qualifications:

    • Bachelor's degree in Hospitality Management, Business Administration, or related field

    • 3–5 years of experience in hotel management or similar leadership role

    • Strong leadership, problem-solving, and communication skills

    • Excellent organizational and time-management abilities

    • Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)


    Preferred Skills:

    • Multilingual abilities

    • Knowledge of local tourism trends

    • Background in luxury or boutique hospitality (if relevant)

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