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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

BOONLAPO COMPANY LIMITED

Job Description

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary:

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

* Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

* Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

* Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

* Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

* Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

* Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

* Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

* Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

* Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

* Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

* Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

* Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

* Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

* Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

* Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

* Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

* Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

* Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

* Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

* Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

* Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

* Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

* Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications:

* Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

* Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

* Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

* Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

* Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

* Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

* Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

* Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

* Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

* Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

* Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.

L & H Hotel Management Co., Ltd.

Job Description

Hilton Hotel

Job Description

A Catering Manager is responsible for soliciting and responding to companies and organizations to purchase food and beverage, rent meeting space and ancillary services from the hotel. Coordinates the prompt, courteous and efficient delivery of those products to satisfy the customer's service needs and to maximize the hotel's profits.

What will I be doing?

As a Catering Manager, you are responsible for performing the following tasks to the highest standards:

• Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
• Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
• Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
• Assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space
• Directly assists customers as necessary, which may require moving of up to 20lbs
• Audits customer checks and department charges and files to ensure accuracy
• Supervises staff in creation and distribution of accurate written materials
• Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
• Re-book functions and follow-up with customers by sending a thank you
• Compiles Food and Beverage post event report

A Catering Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Private Advertiser

Job Description

Responsibilities 工作內容

• Overseeing the whole kitchen operation

• Monitor food quality and maintain hygiene standards

• Work closely with Operations team to ensure good inventory control, purchasing and food cost control

• 負責處理廚房日常運作

• 確保廚房、設備和器具清潔衛生

• 監察食材庫存及安排食材採購

Requirements入職要求

• At least 4 years work experience in Japanese cuisine

• At least 2 years’ experience as Sous Chef with highest levels of services is preferred

• Strong leadership skills with the ability to coach and promote a teamwork atmosphere

• Outgoing and energetic personality, with good communication skills

• Experience working in a Japanese Restaurant

• Holder of Hygiene Manager/Supervisor certificate preferred

• Good command of spoken English.

• Immediately available is highly preferred

• 四年或以上日式餐廳/廚房工作經驗者

• 具最少兩年或以上之副主廚經驗者優先考慮

• 具團隊的督導經驗

• 良好溝通技巧，應變能力

• 精通日餐之食材、設備和流程

• 持有衛生經理/主管證照者優先

• 良好的英語水平

• 可即時上班者優先考慮

M Social Hotel Phuket

Job Description

Chao Phaya Resort Limited

Job Description

CHALA NUMBER 6 CO., LTD.

Job Description

About the role

Join the dynamic team at CHALA NUMBER 6 CO., LTD.' as an Executive Chef. This is a full-time position based in Chiang Mai, Chiang Mai. As Executive Chef, you will oversee all culinary operations, ensuring the highest standards of food quality and presentation for our renowned restaurant.

What you'll be doing

What we're looking for

What we offer

At CHALA NUMBER 6 CO., LTD.', we are committed to providing our employees with a competitive compensation package, opportunities for career advancement, and a supportive, inclusive work environment. Join our team and be part of the vibrant culinary scene in Chiang Mai.

Apply now to be our next Executive Chef!

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
• Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department
• Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided
• Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
• Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
• Conduct development and performance reviews, identifying key personnel for further development and structured career path
• Provide the training to the Front Office associates
• Respond for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associates, guest and owner expectations
• Perform adhoc job tasks assigned by the hotel management

Qualifications

• Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry
• Familiar with Opera System
• Excellent command of spoken English and Putonghua
• Good training skills and communications skills

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

Central Retail Corporation Public Company Limited

Job Description

Responsibilities

Job Purposes
Participate in setting up plans, strategies and policies about for service of cooking and managing food and beverage for restaurants and banquets, to support food and beverage operations, satisfy customers’ expectation, and achieve goals and objectives of the organization.

Key Roles and Responsibilities

• Participate in setting up annual budget and directions of F&B Kitchen to provide mutual understanding throughout the organization

• Lead and manage kitchen operations in cooking and preparing food and beverage for restaurants and banquets under responsibility to meet customers’ needs and satisfaction in terms of ingredient quality and taste

• Examine preparation of ingredients following the standards to support kitchen operations effectively

• Monitor kitchen wares, utensils, and other equipment in good quality and ready for use

• Evaluate new dishes to increase customer’s satisfaction and organization’s profitability

• Monitor making reports to summarize overall food and beverage kitchen operations to propose to improve the performance

• Take care and advise business analysts to ensure effective performance and promotion preparation

Requirements

• Bachelor’s Degree in related field

• Minimum of 7-10 years of responsible experience in related field and 3-5 years of team management

• Be good at cooking

• Have good personality

• Have service mind and good manners

• Have good communication skills, especially verbal

• Be responsible and enthusiastic

Resortlife Co., Ltd.

Job Description

Position Purpose

Design, re-tool, and direct the implementation of the hotel’s activities including poolside activities, children’s activities, teen socials, family recreational activities and sports/seasonal parties and responsible for hiring, training, scheduling and leading the activities staff.

Essential Functions

1. Direct and coordinate all subordinate activities team to ensure that all day-to-day operational matters are handled on time and exceed guest expectations.

1. Coordinate with Front Office Department to ensure that activities program is up-to-date.

1. Monitor daily service of guest activities to ensure that they conform to the requisite standards.

1. Maintain the system for day-to-day guest requests quickly and efficiently.

1. Prepare duty rosters, vacation plans and public holiday schedules to ensure that the use of human resources is efficient.

1. Ensure that staff uniforms are in good condition and laundered as per the hotel standards.

1. Ensure that all activities operating equipment are well maintained.

1. Oversee inventory control, purchasing, disbursement and all aspects of activities operations.

1. Direct and coordinate activities set up to ensure that all day-to-day operational matters are handled on time and guests are billed accordingly.

1. Ensure that Gym’s equipments are well maintained.

1. Prepare, monitor and control the hotel’s annual activities budget.

1. Maintain efficient administration within the department to prepare and submit the operational reports on time.

1. Ensure that staff are selected, trained, evaluated and rewarded in compliance with the existing staff management system.

1. Coach, counsel, discipline and develop subordinate staff.

2. Lead and be responsible for the implementation of internal talent development program.

General

1. Contribute to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.

1. Perform additional duties as directed by the Cluster General Manager.

1. Stay current with developments in the field of Engineering and make appropriate suggestions and recommendations to the Rooms Division Manager or General Manager.

1. Be fully conversant with all health and safety, fire and emergency procedures.

1. Maintain a high standard of personal hygiene, dress, uniform, and body language.

1. Be polite and professional in any situation where the image or regulation of the hotel is represented.

1. Attend meetings and trainings as required by the Cluster General Manager.

1. Ensure that all activities are carried out honestly, ethically, and within the parameters of local Law.

1. Interact with guests actively to solicit for feedback.

Others

1. Be punctual on individual’s working shift.

1. Maintain cleanliness of activities areas and the hotel’s areas.

1. Handle guest comments and complaints efficiency.

1. Encourage and attend staff training and development.

1. Maintain the departmental expenditure within the budget.

1. Be productive on time, accurate information and quality work.

Occupational Health and Safety

1. Identify and control all aspects of risk management and implement strategies to minimize incidents and accidents.

1. Monitor, evaluate and implement strategies to ensure manual handling techniques are undertaken by all employees.

1. Review and update all necessary protective clothing, equipment and utensils to ensure the department is operating with minimal risks.

1. Monitor and assist in the review of all workplace incidents and accidents.

1. Assist in the implementation of Return to Work plans for injured workers.

1. Ensure all employees work under the strict guidance of the OH&S Act and identify training needs.

1. Ensure all equipment is serviced and maintained in a way that reduces risks or harm to anyone.

2. Use safe manual handling techniques at all times.

3. Review employees’ knowledge on emergency procedures including evacuation and implement training and development on a regular basis.

Note

Regular attendance in conformance with the standards, which may be established from time to time, is essential to successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with rules and regulation for the safe and efficient operation of the hotel facilities. Employees who violate Hotel rules and regulations will be subjected to disciplinary action including termination of employment.

Qualification Standards

Education

College degree plus technical certificate of diploma or above in related field.

Experience

3-7 years experiences in related position and possess an outgoing, dynamic personality.

Essential Job Skills

·         Good English language skills

·         Strong organizational skills

·         Ability to lead, motivate and develop a team of individuals

·         Detailed knowledge of working practices of activities

·         Strong administrative skills

·         Ability to cope with pressure

Desirable Job Skills

·       Ability to work a personal computer

·       Capable of preparing reports and presentations in English

·       Knowledge of local language

·       Proven track record in hotel of similar standard in similar capacity

Physical Requirements

·         In possession of all faculties

·         Strong resistance

Laguna Grande Limited

Job Description

Marriott International

Job Description

Swire Hotels

Job Description

While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Hong Kong?

Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

Job Overview

Reporting to the Assistant Director of Marketing & Communications, the Assistant Marketing Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.

Key Responsibilities

Welcome to the core of what being a Assistant Marketing Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.

• Manage online listing or booking platforms to optimise listings and enhance customer engagement.

• Reach out to media and KOLs to promote our hotel and culinary offerings.

• Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.

• Coordinate promotional events and special campaigns in partnership with operational teams and external partners.

• Analyze market trends and customer feedback to refine marketing strategies and enhance performance.

• Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.

• Manage relationships with external vendors, including digital marketing agencies and graphic designers.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.

• 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing Executive.

• Excellent communication skills, with the ability to work effectively with operations teams.

The Cherries on Top (Nice-to-Haves):

• Keen awareness of current trends in the restaurant and hotel industries.

• Proficient in data analysis and reporting.

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Dine at our team dining hall and save on meals!

• Speak up & put your own ideas into actions. Think differently!

• Enjoy an appreciative & supportive culture that allows you to be your best self.

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

• Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
 
Swire Properties Hotel Management Limited

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Pici.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Marco Polo Global Limited

Job Description

House Manager / Butler to CEO

We are seeking a House Manager/Butler to serve as a personal assistant to our CEO in a luxurious residential setting. This role goes far beyond traditional housekeeping, requiring the proactive anticipation and fulfillment of the CEO’s needs to ensure a smooth, discreet, and exceptionally comfortable lifestyle.

Key Responsibilities

1. Household & Facility Management

•      Oversee daily operations of the residence

•      Maintain cleanliness, organization, and upkeep of interiors, furnishings, and equipment

•      Manage household inventory: groceries, supplies, wine cellar, and personal items

•      Handle grocery shopping, restocking, and ordering replacements as needed

•      Ensure timely scheduling of house maintenance, car service, and vendor coordination

•      Perform light housekeeping and laundry duties when the maid is unavailable.

2. Travel & Errands

•      Arrange travel plans: book flights, hotels, transportation, and prepare necessary documents

•      Pack/unpack luggage and manage personal travel needs

•      Handle errands and reservations (e.g., restaurants, car services)

3. Confidentiality & Discretion

•      Maintain strict confidentiality and uphold a high level of privacy in all matters

4. Administrative Support

•      Track and process monthly household bills and payments

•      Maintain schedule for vendors and household services

Requirements and skills

•      Bachelor's degree in hospitality or a related field

•      Native Thai speaker with good English communication skills

•      Strong interpersonal and communication skills.

•      Responsible, discreet, efficient, and well-organized

•      Service-minded with attention to detail and strong planning abilities

Working Hours

•      As per mutual agreement (2-3 days/ week)

Location

Vittorio Sukhumvit 39, 6 Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110

SuccessClicks Limited

Job Description

Job Description:

• Seek new opportunities to promote catering food items to new clients

• Seek and secure new partnership with venue partners and companies in Hong Kong

• Prepare sales and pitch materials for communicating with potential venue partners and companies

• Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

Requirements:

• Prior experience in a similar role in a hotel or restaurant group

• Solid network of corporate clients and venue partners

• Fun, open and charismatic personality with willingness in take on new challenges

• Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

• Strong presentation skills

Hotel Cozi (Castle Peak Road) Limited

Job Description

Responsibilities

• Monitor in daily operations of front office and guest services

• Manage and supervise front desk staff and quality of services

• Handle guests’ enquiries, emergency cases and complaints

• Coordinate and assist with hotel departments to ensure smooth operations 

Requirements

• Diploma holder or above in hospitality management or related disciplines

• At least 5 years relevant experience in hotel industry

• Strong communication, interpersonal and leadership skills

Working Location

Kwun Tong

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr @hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Our Jungle House

Job Description

🌿 About Us
Our Jungle House is a long-standing nature-resort nestled in the heart of Khao Sok National Park. We offer authentic jungle stays, nature-based experiences, and a team culture rooted in purpose, sustainability, and local hospitality.
 

🌿 The Role
We’re looking for an experienced, Thai national Operations Manager with strong English communication skills to lead the daily operations of our nature resort. This is a hands-on leadership role suited for someone with a solid background in Rooms and/or F&B and a passion for service, team training, and quality control. You'll work closely with an experienced foreign General Manager and gain valuable insight into resort leadership.

🌿 Key Responsibilities

·       Oversee day-to-day resort operations across all departments

·       Lead and support on-the-job training to maintain consistent service

·       Monitor guest satisfaction, resolve issues, and follow up personally

·       Maintain high standards for rooms, F&B, and guest experiences

·       Coordinate with the GM and support interdepartmental collaboration

·       Support staff onboarding and development

🌿 What We’re Looking For

·       Minimum 3 years' experience in small resort operations

·       Strong knowledge of Rooms and F&B procedures

·       Hands-on leader who sets the tone and leads by example

·       Excellent interpersonal and organizational skills

·       Thai national with fluent English communication

·       Able to work in a remote, nature-based setting

·       Calm, positive attitude with a service-first mindset

🌿 What We Offer

·       A key leadership position in a purpose-driven eco-resort

·       Mentorship from an experienced international resort manager

·       Supportive and inclusive team environment

·       Opportunity to shape guest service and local team culture

·       On-site accommodation and meals provided

·       Competitive local salary

Apply by sending your CV and short intro to: luca@khaosokecoresort.com

Private Advertiser

Job Description

Lost Horizon Resort Khao Sok will be a new upscale nature resorts of Our Jungle Group in Khao Sok. Opening at the end of 2025, the resort will offer a jungle experience for mindful travelers seeking a blend of immersive nature, soft adventure, and elevated comfort in one of Southeast Asia’s most stunning rainforest landscapes.

About the Role:

We’re looking for a hands-on, bilingual problem-solver to join our pre-opening team as Assistant Operations Manager for our 20-room nature resort. You will support the General Manager in daily operations and act as a key link between local staff and international management. This is a unique opportunity to be part of shaping a new hospitality experience from the ground up.

Key Responsibilities:

• Assist the GM with daily planning, communication, and follow-up

• Support resort setup and service readiness during pre-opening and beyond

• Act as the cultural bridge between local staff and international management

• Lead small projects and process improvements

• Monitor checklists and enforce operational standards

• Coordinate across departments and support cross-functional tasks

• Proactively identify areas for improvement and take initiative

Ideal Candidate:

• Thai national, fluent English

• Experience in hospitality (ideally in a small resort or boutique setting)

• Comfortable working in a remote, nature-based environment

• Proactive, responsible, and organized

• Strong communicator and team player

• Eager to grow into a future leadership role

What We Offer:

• A chance to work directly with an experienced GM and pre-opening team

• Hands-on exposure to all areas of resort operations

• Opportunity to shape the guest experience from the beginning

• Supportive, eco-conscious work culture

• Free accommodation (private room with basic amenities)

• Free meals at the resort

• Career growth in a meaningful hospitality environment

To apply, please send your CV and a brief cover letter in English to [gm@losthorizonkhaosok.com].

Destinations of the World (Thailand) Co., Ltd.

Job Description

Job Description

We are looking for the right candidate to join us fast growing and dynamic family in Thailand. The candidate will be working in Thailand and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.

If you enjoy working in a fast-paced environment with a company that is expanding strongly in the industry, then please submit your application with us today!

This is a single contributor role and reports into the General Manager.

Key Responsibilities

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.

• Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc.

• Set targets with suppliers based on account management.

• Run allotment utilization reports, monitor current availability and adjust the allotment, as required.

• Convert 3rd parties into direct business, to gain more market share on the specific territories.

• Introduce WebBeds Group to new suppliers.

• Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes.

• Ensure Direct Connect rates are open and updated year-round.

• Build market intelligence from sales feedback and 3rd parties system, to act on market demands.

• Understand Channel Manager connectivity and functionalities would be a plus.

• Monitor booking types and cancellations on a regular basis.

•  Reporting &Analysis. Prepare several reports extracted from internal tools to identify possible week spots in the contracted conditions in order to be improved.

• Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall.

•  Supervise the loading process of the negotiated conditions with the hotels.

•  Support the Operations team for any overbookings, booking related issues or other queries.

•  Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.

•  Support the projects assigned by market/region/company with diversified commercial mentality.

Essential Experience and Knowledge
 

Qualifications & Knowledge

• Diploma or Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.

• Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.

Desirable Experience and Knowledge
Experience, Skills and Behavioural Requirements

• Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.

• Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.

• 3-5 years of experience in a similar position will be required.

• Candidate must have an aggressive go-getting attitude and have a passion for securing the best deal with suppliers.

• The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our suppliers as well as be able to network within the organisation to leverage on our global network to strengthen our market proposition in Thailand.

• Must also possess a strong analytical mindset and the ability to review supplier performance to optimises performance.

• Good written and spoken English and presentation skills

About WebBeds

Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. 

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,500 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. 

Find out more about the WebBeds business at www.webbeds.com

WebBeds is a travel brand of Webjet Limited (ASX: WEB).

Compass Group Hong Kong Ltd

Job Description

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging

• Ensure employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Meets all timelines for payroll, service, accounts receivables, human resources, corporate office and all other timelines given by our partner and management

• Promotes a culture a Food and Workplace Safety

• Communicates with our partner honestly, accurately and in a timely manner

• Works with General Manager to ensure all sector and Compass employee guidelines are implemented and adhered to

• Works with General Manager and Chef to work within 24 hours and follows up with a written or verbal response 

• Support all cafe new employee hire processes and assist onboarding training schedule for new employees

• Confirm monthly audits are completed once a month

Requirements

• Degree in Hospitality Management or other related discipline  

• Has a minimum of 3-5 years' food service multi-unit supervision experience 

• Computer literacy with advance abilities in spreadsheets and presentation software tools

• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities 

• Conflict resolution skills, diplomatic and with ability to engage stakeholder at all levels

• Self-motivated, decisive, with the ability to adapt to changes and competing demands

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date available, present and expected salary by clicking "APPLY NOW" button

Please refer to our website www.compass-hk.com for more information about our company.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected would be used for recruitment purposes only.

Marriott International

Job Description

Marriott International

Job Description

Chaixi Corporation Co. Ltd.

Job Description

Key Responsibilities

• Food Preparation: Assist with ingredient prep and basic cooking tasks as directed.

• Kitchen Organization: Maintain clean and organized workstations and storage areas.

• Cooking Support: Help with cooking and plating dishes during service.

• Equipment Maintenance: Clean and sanitize tools and report equipment issues.

• Inventory Assistance: Monitor stock levels and organize deliveries.

• Compliance: Follow food safety and kitchen hygiene standards.
  
  Qualifications

• Culinary degree or equivalent professional training. 

• Proven experience as a Head Chef, Executive Chef, or similar leadership role. 

• Strong leadership and team management skills. 

• Excellent knowledge of kitchen operations, food safety, and quality standards. 

• Creativity and passion for developing innovative dishes. 

• Effective communication and organizational skills. 
  
  

CHALA NUMBER 6 CO., LTD.

Job Description

About the role

We are seeking an experienced Food & Beverage Manager to join our dynamic team at CHALA NUMBER 6 CO., LTD. in Chiang Mai, Thailand. As our Food & Beverage Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service and profitability.

What you'll be doing

What we're looking for

What we offer

At CHALA NUMBER 6 CO., LTD., we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, comprehensive benefits, and opportunities for career advancement. Our company culture values work-life balance, and we encourage our team to pursue their passions both inside and outside of the workplace.

About us

CHALA NUMBER 6 CO., LTD. is a leading hospitality company in Chiang Mai, Thailand. We are dedicated to providing exceptional dining experiences and outstanding customer service in our portfolio of restaurants and bars. With a strong focus on sustainability and innovation, we are constantly seeking ways to enhance our offerings and stay ahead of the industry trends.

If you are passionate about the food and beverage industry and eager to join a dynamic and forward-thinking team, we encourage you to apply for this exciting opportunity. Apply now to take the next step in your career.

Siamtaco Co., Ltd.

Job Description

Position: Head of Finance & Accounting

Industry: Food & Beverage / Quick Service Restaurant (Taco Bell Thailand)

The Finance Business Partner for Taco Bell Thailand is responsible for providing financial insights and strategic guidance to support business decisions and drive profitability across all operations.

Key Responsibilities:

-         Financial Analysis and Reporting (40%)**: Analyze financial performance, prepare monthly reports, and present findings to management.

-         Budgeting and Forecasting (25%)**: Lead the annual budgeting process and quarterly forecasting to align financial goals with business strategies.

-         Cost Control and Efficiency Improvement (20%)**: Identify cost-saving opportunities and implement efficiency initiatives across restaurants.

-         Collaboration with Operations (15%)**: Work closely with operations teams to provide financial support and guidance on strategic decisions.

Qualifications:

• Proven experience in senior-level finance and accounting roles

• Strong business acumen with a strategic mindset

• Experience in the restaurant or F&B industry is highly preferred

• Excellent leadership, communication, and analytical skills

Business Overview:

• Number of Stores: Approximately 32 Taco Bell locations across Thailand

• Annual Revenue: Estimated at THB 1 billion

Key Highlight:
Candidates with direct experience in the restaurant or food service industry will be given special consideration.

JW Marriott Phuket Resort and Spa

Job Description

About Andaman Grill

Set against the breathtaking backdrop of Mai Khao Beach, Andaman Grill is the signature beachfront restaurant at JW Marriott Phuket Resort & Spa. Known for its premium steaks, fresh seafood, and refined ambiance, we offer guests a memorable culinary journey inspired by the flavors of the sea and land. As we elevate our dining experience even further, we are seeking a visionary Chef de Cuisine with Michelin-starred background to lead the kitchen with innovation, precision, and passion.

As Chef de Cuisine of Andaman Grill, you will take full ownership of the restaurant’s culinary vision—from concept development and seasonal menus to team leadership and kitchen operations. Your experience in high-end, Michelin-starred kitchens will bring a level of artistry and excellence that defines the future of our flagship dining outlet.

Destination Hospitality Management

Job Description

Job Title: General Manager
Location: Hard Rock Cafe, Patong, Phuket, Thailand

Hard Rock Cafe Patong is seeking a dynamic, results-driven General Manager to lead our team and oversee daily operations. The ideal candidate is passionate about hospitality, has strong leadership skills, and brings deep expertise in the food and beverage industry — with at least 10+ years of experience in casual dining.

Key Responsibilities:

• Manage overall restaurant and bar operations, ensuring exceptional service and guest satisfaction

• Lead, mentor, and develop a high-performing team to deliver an authentic Hard Rock experience

• Oversee financial performance, including budgeting, cost control, and revenue growth

• Uphold brand standards and ensure full compliance with local regulations

• Drive marketing and promotional initiatives to enhance brand visibility and foot traffic

• Cultivate a fun, energetic, and rock ‘n’ roll culture for both staff and guests

Qualifications:

• Minimum 10 years of experience in casual dining, including proven success as a General Manager in a high-volume restaurant, bar, or entertainment venue

• Strong leadership, communication, and problem-solving skills

• Solid knowledge of financial management, including P&L, inventory control, and cost optimization

• Demonstrated experience in staff development, training, and team building

• Ability to thrive in a fast-paced, high-energy, guest-focused environment

Miramar Hotel and Investment Company, Limited

Job Description

Join Our Culinary Adventure as a Restaurant Manager!

Are you ready to lead an energetic team in delivering exceptional dining experiences? We are on the lookout for a passionate and seasoned Restaurant Manager. If you are driven by a commitment to high-quality service and thrive in a fast-paced environment, this opportunity is tailor-made for you!
 

Responsibilities

• Manage daily restaurant operations, ensure our team consistently delivers top-notch service that exceeds customer expectations

• Oversee budgets and monthly/annual forecasts, diligently control costs to align with budgeted revenue and maximize profitability

• Collaborate with internal and external partners to create new menus and attractive promotion plans

• Keep a keen eye on competitors' activities and formulate business strategies to enhance our competitive edge

• Cultivate and maintain strong relationships with our valued customers, ensure their satisfaction and loyalty

• Manage customer inquiries and address feedback, promptly implement corrective measures to consistently uplift the overall dining experience

• Provide inspiring leadership and direction to a energetic team and foster a positive work environment

Requirements

• Diploma in Hotel/Catering Management or related disciplines

• A minimum of 8 years' hands-on experience in Food & Beverage operations, with at least 4 years in a managerial role

• Exhibit excellent communication skills, a customer-oriented mentality, self-confidence, and an energetic work approach

• Demonstrate maturity, diligence, and the ability to thrive under pressure, while also showcasing a proactive, positive attitude, self-motivation, and strong team leadership skills

• Proficiency in spoken and written English is essential, and knowledge of additional languages is desirable

Attractive remuneration would be offered to the right candidate. Interested parties please send your application and expected salary to Human Resources Department by clicking “Apply Now” or WhatsApp 63889766

Miramar Group is an Equal Opportunity Employer. All information provided will be used for recruitment and other employment-related purposes only. It may be transferred to authorized departments within the Group for further processing. All personal data collected during the application process will be kept for 6 months after its completion, and then destroyed.

Hilton Hotel

Job Description

An Assistant Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.

What will I be doing?

As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximise occupancy levels by reviewing and revising revenue strategies
• Work with the Sales and Events Teams to maximise corporate and group rates
• Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
• Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Assist in the recruiting, managing, training and developing of the Team
• Participate in the organisation of hotel promotional activities

What are we looking for?

An Assistant Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience with reservations in the hotel/leisure sector
• Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisation and planning skills
• Accountable and resilient
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Previous experience in the same or similar role
• Relevant degree, in a business discipline, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. He / she will achieve these through the key strategies of planning, controlling, organizing and marketing. 

What will I be doing?  

As the Assistant Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• Listen and respond spontaneously to questions asked by guests, team members and suppliers.  

• Find an immediate solution to precise and simple problems. 

• Know how to improvise during an emergency. 

• Learn lessons from difficult experiences to be proactive in area of competence. 

• A peacemaker who does everything to anticipate and respond to guest needs, arbitrate divergent interests and guarantee a friendly environment.  

• Respect the procedures, is punctual, has a good personal appearance and accomplishes tasks with precision. 

• Trustworthy and monitors the quality of personal work, taking responsibility for it.  

• Ensure that rules and procedures are respected, advising the people involved in any situation which could result in a lack of quality / security. 

• Open and asks for advice from others, conscious of his role in creating a good team image. 

• A team player who demonstrates flexibility in adapting to team constraints. 

• Respect others and their cultures, encouraging consensus building.  

• Open to ideas of others, receptive to those ideas and able to adapt an established way of working. 

• Enthusiastically propose and implement creative solutions in area of responsibility in order to stay ahead of the game. 

• Understand relevant OH&S legislations and their implications on the operation of the department and communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Understand and know how to anticipate the needs of guests, getting feedback from guests. 

• Agree to and implement actions to make improvements to customer service. 

• Positively deal with and learning from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during operation hours each day. 

• Uncover the major causes of satisfaction and dissatisfaction, ensuring that the information is communicated to the appropriate parties further up the hierarchy.  

• Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Have detailed knowledge of departmental standards, explain these standards to the team and assess team members’ performance against these standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the atrium, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Participate in future menu changes with the F&B Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B, operational and roster meetings. 

• Assist the F&B Manager with the preparation of events brochures and outlet promotions. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Set higher objectives than in the past, for self and the team, improving actions taken in order to create more sales. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company’s control procedures, controlling costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain the leave plans for the department. 

• Understand the goals of the hotel and the department’s role in achieving it. 

• Communicate to the team key information concerning the strategy of the company. 

• Keep the team up to date on departmental, hotel and company activities through regular communication, meetings and memos, including special events and promotions in the restaurant. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Ensure that standards training, and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Assign projects and missions to facilitate personal development and that of the team. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

An Assistant Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years in a managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Diplomatic and shows enthusiasm and conviction that encourages guests to try new experiences. 

• Strong F&B and Conference & Banqueting operations knowledge and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. 

What will I be doing? 

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Actively seek verbal feedback from customers and team members at every opportunity. 

• Agree and implement actions to make improvements to customer service. 

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby setting the example for team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before the guests ask. 

• Have detailed knowledge of Hilton departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess team members’ performance against standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow through with improvements identified. 

• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.  

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.). 

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. 

• Describe, assign and delegate duties and authority for the operation of the department at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Coordinate with the Housekeeping department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained. 

• Ensure that the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest histories to assist with returning guests. 

• Establish good communication with the Housekeeping team. 

• Attend and participate in regular operational and hotel meetings. 

• Ensure that supplier liaison with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Responsible for the maximization of room revenue and profit through commercial room management, ensuring a consistently high standard of customer service within the department. 

• Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team. 

• Ensure that daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. 

• Sett and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Get members of the team to work co-operatively with others. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events, promotions in the restaurants and bars. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team members incentives as per discussion with the Director of Operations. 

• Assist the Marcom team with the preparation of event brochures. 

• Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers with the support of the Revenue Manager and marcom team. 

• Identify, communicate and act on potential sales leads. 

• Participate in the development of the annual budget, developing short and long term financial operating plans.  

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Analyze financial information that is provided via the payroll system and ONQ, to assist decision making.  

• Complete regular financial and operating reports as required or requested by the Director of Operations. 

• Forecast potential costs, review expenses on a monthly basis and implement actions for improvement, following the company’s control procedures. 

• Communicate relevant financial information to the team. 

• Analyze and explain any financial variance against plans. 

• Set-up and maintain leave plans for the department. 

• Monitor, control and minimize overtime for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure standards trainings and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Carry out training programs for team members with the Training Manager and departmental trainers. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.  

• Review and evaluate all training activities. 

• Carry out annual appraisals with all team members in accordance with legal and hotel guidelines and identify individual training needs. 

• Provide relevant training to new team members.  

• Introduce appropriate product knowledge courses for team members. 

• Understand relevant Health & Safety (H&S) legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within H&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

What are we looking for? 

A Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Good communication, organization and coordination skills. 

• Good team player. 

• Responsible and self-motivated. 

• Patient, responsible and proactive in dealing with problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressures. 

• Familiar with computer systems. 

• Fluent in spoken and written English to meet business needs.   

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Director of Food & Beverage, under the general guidance and supervision of the Director of Operations and within limits of established Hilton hotel policies and procedure, and the Food & Beverage Manual, he / she will be fully responsible to establish all operation procedures. This role will take the necessary actions to guide managers in all activities and staff of the concerned department, establishing and maintaining the highest level of quality, training, motivation, etc., according to established guidelines. 

What will I be doing?  

As the Director of Food & Beverage, you will be responsible for performing the following tasks to the highest standards: 

• Determine operational policies and standards on all Food & Beverage matters at hotel level. 

• Establish standards of Food & Beverage sales, trends and inventories. 

• Recommend changes or innovations in policies, procedures and equipment. 

• Confer with the Management on reports, forecast budgets, policies and future planning. 

• Review price, sources of supply, Food & Beverage sales, trends and inventories. 

• Ensure top quality food and service to have complete guest satisfaction. 

• Inform the Management on sales, submit monthly financial statements and comments on the operation. 

• Ensure that goals are achieved as outlined in the profit budget. 

• Ensure that maximum departmental profit is achieved. 

• Ensure that the department operates within the budget. 

• Ensure that all licenses for the entire department is approved and available. 

• Oversee all supplies and services engaged by the department. 

• Meet purveyors to learn of new products or methods. 

• Ensure that training programs are available. 

• Ensure that all employees are trained to Hilton international standards. 

• Review departmental programs to ensure development of future departmental heads. 

• Review regular career paths with the General Manager and Director of Operations. 

• Ensure that the staff is highly disciplined, motivated, friendly and well mannered. 

• Ensure awareness of trends, practices and equipment in food and beverage preparation and service. 

• Aware of what the competition is doing the make sure price comparisons are up to date at all times. 

• Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities. 

• Establish and maintain effective employee relations at all times. 

• Maintain professional business confidentiality. 

• Participate in or execute any other tasks that may be assigned by the Management within the scope of the company’s business. 

• Perform any other duties as assigned by the General Manager / Director of Operations 

• Ensure that Food & Beverage mission is established and instilled in all team members. 

• Carry out any other reasonable duties and responsibilities as assigned.  

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Director of Food & Beverage serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. 

• Good command in English, both verbal and written to meet business needs.  

• Working knowledge of mathematics. 

• Familiar with computer systems. 

• Relevant knowledge of food and beverage. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning.  

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to walk, stand, and /or bend continuously to perform essential job functions. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Marriott Executive Apartments Bangkok Sukhumvit 50

Job Description

Marriott International

Job Description

มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&#

Job Description

Role Summary:
We are seeking an experienced Operations Manager to oversee the daily functions of Bangkok Christian Guest House. This role is responsible for ensuring operational efficiency across departments including Front Office, Housekeeping, F&B, Maintenance, and Guest Services. The ideal candidate will be a hands-on leader with strong organizational skills and a heart for hospitality.

Key Responsibilities:

• Supervise hotel operations and coordinate cross-departmental workflows

• Ensure guest satisfaction and high service standards

• Oversee housekeeping, maintenance, and F&B operations

• Manage procurement, inventory, and cost controls

• Implement and optimize digital systems (booking, access, reporting)

• Coordinate staff training and performance support

• Support marketing efforts and organize guest-related events

• Monitor budget and assist in operational planning and reporting

Qualifications:

• Bachelor’s degree in Hospitality, Business, or related field

• 5+ years of management experience (hospitality preferred)

• Strong leadership, communication, and problem-solving skills

• Proficient in hotel systems, reservation platforms, and digital tools

• Fluent in Thai and English

Marriott International

Job Description

AMBROSIA SAMUI CO. LTD

Job Description

AMBROSIA SAMUI CO. LTD

Job Description

Accor Asia Corporate Offices

Job Description

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
• Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department
• Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided
• Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
• Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
• Conduct development and performance reviews, identifying key personnel for further development and structured career path
• Provide the training to the Front Office associates
• Respond for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associates, guest and owner expectations
• Perform adhoc job tasks assigned by the hotel management

Qualifications

• Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry
• Familiar with Opera System
• Excellent command of spoken English and Putonghua
• Good training skills and communications skills

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

Marriott International

Job Description

Resortlife Co., Ltd.

Job Description

Position Purpose

1.    Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations and ensuring maximum guest satisfaction in consistent with Standard, trough planning, organizing, directing and controlling the Food and Beverage Operation and administration.

2.    Develop the food and beverage strategy in order to provide innovative and exciting guest experiences that meet the business objectives.

3.    Eliminate or add items to list, utilizing experience and knowledge of facility operations. Inspects food service facilities to ensure that equipment and outlets meet TLR and local health laws.

4.    Analyze information concerning facility operation, such as daily food sales, guest projections, and labor costs to prepare budget and to maintain cost control of resort food and beverage operations, using and following standard business procedures. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.

5.    Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  

Key responsibilities

1.    Oversee the management of restaurants, bars and outlets

2.    Oversee the management of catering operations

3.    Oversee the management of banquet operations

4.    Communicate regularly with food and beverage hosts and conduct effective host briefings

5.    Co-ordinate the organizational and administrative functions in all areas of the Food and Beverage Department to ensure delivery of the strategy and compliance with the hotel's standards.

6.    Provide a professional, advisory and executive support service to the Resident Manager and General Manager to assist in meeting strategic goals

7.    Ensure that each F & B outlet and banquet is managed successfully as profitable outlets.

8.    Ensure that each outlet is managed by a management Team (Outlet Manager – and Chef de Cuisine) who are accountable for their profitability.

9.    Set, in close conjunction with each Management team, annual operating budgets, which will form part of business plan.

10. Monitor the activities and trends of competitor hotels, restaurants and bars and keep up to date with international trends in order to ensure the competitive advantage of the hotel.

11. Monitor all cost and recommend / institute measures to control them.

12. Set and control with the General Manager, Resort Manager, Finance Controller and Director of Human resources and Training, any incentive scheme for the Outlet Management Team or other Food and Beverage Heads of Department.

13. Ensure that all the outlets and banquet is managed efficiently according to the established concept statement.

14. Ensure that all department operational Guideline are prepared and updated.

15. Present the F & B department on hotel’s Executive Committee.

16. Assist in recruiting and selecting F & B Heads of Department (Outlet / Assistant Manager) who are able to work within the Management Philosophy.

17. Monitor service and F & B standards in all outlets and banquets. To work with Outlet Manager, banquet and respective Chef de Cuisine to take corrective action where necessary.

18. Personally and frequently verify that guests in the hotel are receiving the best possible service available in order to make continuous improvement.

19. Handle guest complaints, request and inquiries on food, beverage and service.

20. Establish a rapport with guest maintaining good guest relationship and strive or maximum guest satisfaction.

21. Maintain all hotel records and forms as prescribed by hotel management and policies.

22. Identify market needs for both, hotel guests and the local market.

23. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting department.

24. Ensure that all Outlet Management Teams and banquet Sales are fully aware of market needs and trends and that there product meet these requirements.

25. Plan and implement, with each Outlet Management Team and effective yearly Marketing Plan ensure maximum revenue and profits.

26. Respond any change in the F & B department function as dictated by the industry, company and hotel.

27. Maintain good relationship with colleagues and all other departments.

28. Have a complete understanding of the hotel’s host handbook and adhere to the regulations contain within.

29. Train and develop Outlet Heads so that they are able to operate independently within their outlet.

30. Ensure that each head of department plans and implement effective training programs for their respective hosts in conjunction with the Training Manager and Departmental trainers. To meet with departmental trainers on a Monthly basis.

31. Ensure that each head of department maximize productivity and morale within their respective departments and that they consistently maintain discipline following hotels guidelines and local legislation.

32. Conduct yearly performance appraisal.

33. Ensure that all hosts provide courteous and professional service.

34. Carry out any other reasonable duties and responsibilities as assigned.

35. Ensure a consistently high standard of personal hygiene and grooming as described by the hotel.

36. Be familiar with fire-procedures and safety matters and act accordingly in case of occurrence.

Note

Regular attendance in conformance with the standards, which may be established from time to time, is essential to successful performance of this position. Hosts with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, hosts may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all hosts are required to fully comply with rules and regulation for the safe and efficient operation of the hotel facilities. Hosts who violate Hotel rules and regulations will be subjected to disciplinary action including termination of employment.

Qualification Standards

Education

Diploma plus technical certificate or above in related field.

Experience

·            5 years related experience, including management experience, or an equivalent combination of education and experience

Essential Job Skills

·         Flexibility, imaginative, business minded, hard working and Energetic.

·         Must be team orientated

·         Must be able to demonstrate recent successes in a comparable position

Desirable Job Skills

Gain commitment to action from a range of people Entrepreneurial attitude and approach

Physical Requirements

·            Demonstrated ability to interact with customers, hosts and third parties that reflects highly on the hotel, the brand and the Company.

·            Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

·            Problem solving, reasoning, motivating, organizational and training abilities.

·            Good Communication and writing skills

LOFIS ( Thailand ) Co., Ltd.

Job Description

Job Objectives

The Assistant Guest Excellence Manager is pivotal in elevating the overall guest experience and creating brand awareness and recognition. This role supports the Hotel Manager and Operational HODs to ensure guest feedback is managed, guest activities are monitored for relevance and revenue enhancement. This role will also work closely with the Hotel Marketing Team to ensure brand compliance in operational areas.

Job Requirements

1. Minimum education of bachelor’s degree in Hotel Management or relevant discipline

2. Minimum of 3-5 years in hotel operations or relevant equivalent field.

3. Knowledgeable in hotel operations e.g., Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.

4. Have good English communication skills both in written and spoken.

5. Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail.

6. Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence.

7. Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences.

8. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

LOFIS ( Thailand ) Co., Ltd.

Job Description

Job Objectives

To ensure the hotel’s maximum yield to be able to achieve the optimum level of profitable business growth through effective strategic planning and implementation. Analysis of room performance, booking patterns and market trends for future business plans. Monitor competitors’ performance including pricing strategies and product improvement. Assist in analysis of the production of key and setting the pricing strategy. Involve in sales promotions and programs, room rates. Also produce the Annual Revenue Budget with the executive team.

Job Requirement
1. Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline

2. Minimum of 5 years in relevant experience in a similar capacity preferably in a 5 star class environment

3. Knowledgeable in Revenue Management.

4. Have excellent English communication skills both in written and spoken

5. Posses professional disposition with excellent communication and interpersonal skills

Hawthorn Bay Limited

Job Description

We are a specialty Thai restaurant group, committed to delivering the rich, authentic flavors of Thailand. We are currently seeking a talented and passionate Chef to lead our central kitchen operations and craft exceptional dining experiences rooted in Thai culinary traditions.

Chef – Authentic Thai Cuisine

Key Responsibilities

·       Menu Development: Create and innovate menus featuring authentic Thai dishes, using seasonal ingredients and traditional techniques.

·       Kitchen Leadership: Lead the preparation and presentation of Thai cuisine, ensuring consistency, quality, and authenticity.

·       Central Kitchen Setup: Plan, establish, and manage the central kitchen, including daily operations.

·       Team Management: Recruit, train, and mentor kitchen staff in Thai culinary techniques and kitchen operations.

·       Inventory & Cost Control: Manage inventory, procurement, and implement cost control strategies to ensure efficiency and profitability.

·       Quality Assurance: Conduct regular checks to maintain high standards in food quality, hygiene, and presentation.

·       Cultural Integrity: Ensure all dishes reflect the cultural and culinary heritage of Thailand.

Experience

·       5-7 years of professional experience in Thai cuisine, preferably gained at a well-established restaurant group.

·       Fluency in spoken and written Thai to effectively communicate recipes, ingredients, and kitchen instructions.

·       In-depth knowledge of Thai culinary culture, ingredients, and traditional cooking methods.

·       Proven experience in setting up and managing a central kitchen.

·       Experience in award-winning restaurant group is highly desirable.

·       Strong leadership and organizational skills; ability to thrive in a fast-paced, multicultural environment.

Remuneration Package

We offer a competitive salary package, performance-based incentives, and opportunities for career growth within a dynamic and culturally rich environment.

Application

Interested candidates are invited to send their resume to talent@hawthornbay.com (email) or 9390-5938(whatsapp).

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

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Job Description