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Page 71 of 71 in Management Jobs
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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Job Description - Restaurant and Banquet Manager
For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.
But will you fit this job like a Billie Jean glove? Read on to find out...
Day-to-day, you'll be...
- Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
- Training up your staff to deliver a high standard of friendly and personalized service to guests
- Managing daily F&B operations of the restaurant, bar and banqueting
- Soliciting guest feedback
- Using that feedback to help us improve our F&B operation
- Improving the Standard Operating Procedures (SOPs) for your areas of responsibility
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You love the business of Fine Dining within the context of a small boutique hotel.
- You have a strong and adventurous disposition.
- You love exploring new cultures.
- You love communicating with people, even if they have trouble understanding you.
- You truly love the sense of achievement in training up your team and making things happen with them.
- You are flexible and can change focus quickly.
- You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily and build a routine, motivate yourself and work independently.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
- Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
- Banqueting experience is highly desirable
- Previous experience living/working outside your home country, preferably in Asia.
- Good F&B business acumen.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Job Description - Front Office Manager
For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.Day-to-day, you'll be...
- Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
- Training up your staff to deliver a high standard of friendly and personalized service to guests
- Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
- Soliciting guest feedback and using it to constantly elevate our guest journey.
- Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You love the boutique hotel business and the intimacy of a small, high-end property.
- You have a strong and adventurous disposition and love exploring new cultures.
- You love communicating with people, even when there are language or cultural barriers.
- You find a sense of achievement in training up your team and making things happen with them.
- You are flexible and can change focus quickly.
- You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
- Previous experience in front office management in a luxury environment
- Previous experience living/working outside your home country, preferably in Asia.
- Strong administrative skills and business acumen.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a dynamic General Manager.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
Job Description - Assistant Hotel Accountant
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Key Responsibilities:
- Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
- Ensuring that the bookkeeping is done accurately.
- Assist with preparing the monthly Financial Package.
- Handling & monitoring the General Ledger Accounts.
- Daily auditing of all records pertaining to revenue of the hotel.
- Prepares daily income and statistics reports.
- Prepares relevant documents for incorporation in the monthly accounts.
- Perform any other duties as assigned by the hotel's management.
This challenging full time hands-on position is for you if you:
- 4-year bachelor's degree in Finance and Accounting or related major.
- Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
- 2 years work experience required.
- Good command of English language.
- Hotel accounting experience is a strong advantage.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily to foreign cultures.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Duty Manager |
11-Jun-2025 |
| Ironwood Hotel | 56158 | - Tacloban City, Leyte | |
Ironwood Hotel
Job Description
Job Summary
As a Duty Manager, you will play a crucial part in ensuring the smooth operation of our hotel and restaurant facilities, providing leadership and support to our team members while upholding our commitment to excellence. You may be often required to be flexible and adaptable, as you may need to step in and handle various tasks or address unforeseen issues that arise throughout the hotel.
Join Us
Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy 34, Tacloban City, Leyte
For email applications, please use the following e-mail subject: [Last Name, First Name - Position Desired]. Attach your resumé/requirements when you compose your email.
You may also visit our Facebook page, Careers at Ironwood Hotel, for the latest positions for hire and the instructions on how to send your resumé / requirements.
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Guest Experience Manager - Khao Lak Marriott Beach Resort & Spa25092040 |
11-Jun-2025 |
| Marriott International | 56123 | - Takua Pa, Phang Nga | |
Marriott International
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Front Office Manager25093065 |
11-Jun-2025 |
| The Sira a Luxury Collection Resort and Spa Lombok | 56219 | - West Nusa Tenggara | |
The Sira a Luxury Collection Resort and Spa Lombok
Job Description
JOB SUMMARY
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Guest Services Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Maintaining Guest Services and Front Desk Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
Managing Projects and Policies
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Page 71 of 71 in Management Jobs
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