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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Sunway Putra Hotel Kuala Lumpur

Job Description

About the Role

A Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and efficient flow of operations at the front desk.

What You’ll Be Doing

• Perform all duties and responsibilities in a prompt, accurate and efficient manner, in accordance with established Hotel and Company policies & procedures.

• Sells, upsell, registers and checks in guests with the Front Office Supervisor for assignment of rooms to all incoming guests.

• Provides courteous and efficient service and, if possible, to comply with each and every guest request. May require approval from immediate superior.

• Checks-in guests according to procedure.

• Handle room keys according to the procedure.

• Check-out guests according to the procedure.

• Prepares and liaises with other departments for special requests.
  

What We’re Looking For

• A minimum 1-2 years Experience in the Hospitality industry.

• Strong communication and interpersonal skills with the ability to effectively liaise with guests and team members.

• Excellent problem-solving and decision-making abilities to handle complex situations.

• Proficient in using hotel management software and technology.

• Flexible and adaptable to working in a fast-paced, dynamic environment.

• CERT /DIPLOMA in Hotel Management or a related field is preferred.

What We Offer

At Sunway Putra Hotel Kuala Lumpur, we are committed to providing our employees with a rewarding and supportive work environment. Our benefits include a competitive salary, opportunities for career development, access to employee wellness programs, and discounts on hotel stays. We also encourage a healthy work-life balance and offer flexible working arrangements where possible.

About Us

Sunway Putra Hotel Kuala Lumpur is a vibrant 5-star hotel located in the heart of the city’s bustling commercial district. As part of the Sunway Group, we are renowned for our commitment to delivering exceptional guest experiences and creating a positive impact on the communities we serve. Join our dynamic team and be a part of our continued success.

Apply now for this exciting opportunity to become our next Front Office Assistant.

Ouji Seiyaku (M) Sdn. Bhd.

Job Description

About us

We’re proud to be part of the Whealthfields Group, a global powerhouse with over 25 years of excellence in the household and personal care industry. Our footprint spans across Asia, the Middle East, and Europe, with a strong presence in countries like Japan, Korea, Malaysia, Singapore, Indonesia, Thailand, Vietnam, Hong Kong, Taiwan, Dubai, France, Germany, and Australia.

At OUJI Seiyaku, we specialize in the manufacturing and trading of high-quality household cleaning and cosmetic products. With over 1,000 products across 12 categories, our portfolio includes trusted household names such as Dynamo, Fab, Walch, and arFUM, among others.

Your Role

• Welcome guests with a warm and professional attitude

• Direct visitors and manage meeting arrangements

• Answer and route phone calls efficiently

• Keep the reception area neat, stocked, and presentable

• Provide accurate info via phone, email, or in person

• Sort, manage, and distribute incoming mail/deliveries

• Ensure office and pantry supplies are well-stocked

• Support security by following safety procedures at the front desk

• Assist with general admin tasks (filing, documentation, photocopying)

• Help with other tasks as needed by the team

What We’re Looking For

• Prior guest service, receptionist or equivalent experience is preferable

• Strong communication and people skills

• Detail-oriented with good organizational habits

• Mandarin or Cantonese speaker is a plus!

Why Join Us?

• Attractive remuneration package with allowances

• Dynamic working environment with career growth opportunities

• Supportive and young working culture

📩 Interested?

Click 'apply now' to forward your CV. Join us as we continue to make homes cleaner, fresher, and more vibrant across the globe! 🌍✨

MLDC Berhad (Malaysia Land Development Company)

Job Description

Responsibilities

• Ensure a smooth and welcoming check-in/check-out process, maintaining high guest satisfaction and professionalism.

• Manage reservations across various channels (OTA, phone, walk-ins, website) and collaborate with housekeeping for room allocation and special requests.

• Handle guest complaints promptly and professionally, ensuring resolutions are met to maintain a positive experience.

• Collect payments, deposits, and maintain cleanliness and organization in the reception area.

• Facilitate guest feedback collection for continuous improvement and provide detailed information on hotel amenities, rates, and activities.

• Conduct night audits, generate management reports, and assist with ad hoc tasks as needed with a proactive approach.

  Requirements

• Able to work shifts and on public holidays, 6 days a week.

• Team player with a pleasant personality.

• Can communicate well in English and Bahasa Malaysia (verbally).

• No academic qualification needed.
  
  
  Key highlights

• Professional development and career advancement support.

• Comprehensive health coverage and wellness benefits.

• Gain experience in customer service and office management.
  

Join our team as a Front Office Assistant! Manage inquiries, support daily operations, and ensure a smooth, efficient office environment

RCX RECRUITMENT INC.

Job Description

Marketing Strategy & Execution】
・Develop and implement effective marketing plans to enhance brand awareness and drive sales growth.
・Identify market trends, competitor strategies, and customer preferences to optimize marketing campaigns.
・Ensure all marketing efforts align with the company's goals and brand identity.

【Campaign Management & Performance Analysis】
・Plan, execute, and oversee marketing campaigns across multiple channels (digital, social media, events, etc.).
・Track and analyze campaign performance, making data-driven adjustments for better results.
・Prepare marketing reports and present key insights to management.

【Cross-functional Collaboration & Coordination】
・Work closely with the sales team to develop promotional activities that support revenue growth.
・Coordinate with the product and creative teams to ensure brand consistency in all marketing materials.
・Manage partnerships with external agencies, suppliers, and media for marketing initiatives.

【Team Leadership & Supervision】
・Lead and mentor the marketing team, ensuring efficiency and productivity.
・Assign tasks, set objectives, and monitor team performance.
・Provide training and guidance to enhance team skills and knowledge.

【 Requirements 】

【MUST】
・College Graduate – Marketing, Business Administration, or any related course
・3 to 5 years of relevant experience in a marketing role
・Strong understanding of customer behavior & competitor landscape
・Experience in planning & executing marketing strategy campaigns
・Ability to work with cross-functional teams

【BETTER】
+ Experience in digital marketing and data-driven strategies
+ Familiarity with marketing analytics tools and software
+ Previous leadership experience in a marketing team

The Westin Surabaya

Job Description

Element Bali Ubud

Job Description

The St. Regis Hong Kong

Job Description

Job Summary

• Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
• Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards.
• Regular inspection of all areas in order to direct work.
• Emphasis to be on sanitation and cleanliness.

Requirements

• Previous experience in an International 5-star hotel / Michelin Star restaurant
• Fluent in oral and written English
• Knowledgeable in P&L reports
• Creative, with an eye for details
• Outgoing and people-oriented
• Motivator and team-builder
• Display initiative and commitment to professional values
• Candidates with less experience will be considered as Captain

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)
• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
• 餐飲 (侍應) Catering (Waiter / Waitress)
• 餐飲 (其他) Catering (Others)

工作地點 Location

• 灣仔 Wan Chai

Fynn Boutique Hotel

Job Description

Fynn Boutique Hotel is hiring a Full time Front Office Supervisor role in Bacoor, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱18,000 - ₱20,000 per month

Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.

Supervise front desk team.

Oversee daily front desk operations, ensuring efficiency and accuracy.

Coordinate with other departments to fulfill guest needs.

Train, guide, and motivate front office staff.

Assist in preparing reports related to occupancy, revenue, and guest satisfaction.

Private Advertiser

Job Description

The opportunity

As a Supervisor at The Catanauan Cove Corp.', you will play a crucial role in overseeing the day-to-day operations of our resort establishment located in Catanauan Quezon. This is a full-time position that offers the opportunity to work within a dynamic and growing organisation dedicated to providing exceptional customer service.

Key responsibilities

• Supervise and coordinate the work of staff to ensure the efficient and effective delivery of services

• Monitor the quality of service and customer satisfaction, and implement measures to address any issues

• Prepare work schedules and assign tasks to employees based on their skills and abilities

• Provide training and support to team members to enhance their knowledge and skills

• Ensure compliance with company policies, procedures, and relevant industry regulations

• Collaborate with other departments to address operational challenges and improve overall performance

• Maintain accurate records and documentation related to staff attendance, performance, and customer feedback

What we're looking for

• At least 3 years of supervisory experience in the hospitality or tourism industry

• Strong customer service orientation with the ability to handle a variety of customer inquiries and concerns

• Excellent communication and interpersonal skills to effectively lead and motivate a team

• Proficiency in problem-solving, decision-making, and conflict resolution

• Familiarity with industry-specific software and technology

• Ability to work flexible hours, including weekends and holidays, as required

What we offer

At The Catanauan Cove Corp.', we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage

• Generous paid time off and holiday leave

• Opportunities for career advancement and skill development

• Employee discounts on our hospitality services

• Team-building activities and social events

We encourage applications from candidates who are passionate about the hospitality industry and eager to contribute to the continued success of our organisation.

Lan Kwai Fong Concepts (HK) Limited

Job Description

https://lkfconcepts.com/

Responsibilities:
 

• Greet, welcome guests in a warm and friendly manner when they arrive

• Promote membership, recommend and promote seasonal menu

• Interact and collect feedback from guests.

• Good knowledge of menu and assist guest with food recommendation

• Assist Restaurant Manager with all restaurant related matters

Requirements:

• With 1 years or above relevant experience in F&B

• Take initiative, hard working and service orientated

• Working location: Lan Kwai Fong, Central

We offer:

1. Generous Annual leave entitlement (14 days)

2. Regular off per month: 6 days 

3. Annual salary review

4. Tips

5. Birthday leave

6. Medical benefit

7. Meal allowance

8. Staff Discount

 Benefit package with excellent job opportunities for YOU!

Interested parties please send full resume indicating your present and expected salary by one of the followings:

WhatsApp: 5616 9699
WeChat: LKFErecruit
Line: lkferecruit
Direct Line: 2867 8874
Fax: 2840 1234

All applications received will be used strictly for selection purposes only.

A Lan Kwai Fong Group Company

Belmond

Job Description

As a SPA Therapist at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional customer service and relaxing atmosphere. We are committed to providing our guests with a rejuvenating spa experience that exceeds their expectations and leaves them feeling refreshed and revitalized. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. 

• Performing a variety of spa treatments, including massages, facials, body wraps, and other body treatments
• Consulting with guests to determine their individual needs and preferences
• Recommending and promoting spa services and products to enhance the guest experience
• Maintaining a clean and organized treatment room and spa area
• Adhering to spa protocols and standards to ensure the safety and comfort of guests
• Keeping up-to-date with current spa trends and techniques
• Participating in training and development opportunities to enhance your skills and knowledge

Eastern & oriental express: a living legend 

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.  

Everything about our train is extraordinary – and we want you to be, too. 

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

The Belmond & LVMH Family 

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. 

Requirements

• Certification or diploma in massage therapy or esthetics
• Minimum of 2 or more years of experience in a luxury spa environment
• Proficiency in a variety of massage and spa treatments
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Professional and positive attitude
• Flexibility to work a variety of shifts, including evenings and weekends

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. 

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.  

Experience in the hospitality industry is a bonus, but not a necessity.  

Benefits

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

Competitive salaries and insurance plans. 

Complimentary and preferred rate experiences at our iconic destinations. 

Wellness programs 

Meals and uniforms are provided. 

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys. 

Siam Paragon Development Co., Ltd.

Job Description

PRIMARY RESPONSIBILITIES:

• To receive food orders and ensure all quantities and items are according to the orders placed

• To prepare and cook high quality food following the menu?s guidelines and recipes

• To prepare all of the restaurants food items, while ensuring time, quality and quantity standards are met

• To ensure proper storage, freshness and suitability of products

• To participate in tasting and cooking training courses

• To cook and service food according to the restaurant?s quality and service standards

• To receive and store food

• To ensure safety and cleanliness of all kitchen and food storage areas

• To ensure high level of kitchen team performance

• To create a harmonious environment amongst all staff

• To assist with the training of staff, including any apprentices and trainees

• To follow the directions of supervising chefs

• To help in creating good communication between floor and kitchen staff, as well as within the kitchen

• To receive and account for supplies and deliveries

• To assist with regular stock takes

• To maintain restaurant cost control systems

• To follow correct hygienic food handling practices and support others to use them

• To use safe work practices and support others to use them

• To follow the restaurants cleaning and waste disposal practices

• To maintain kitchen equipment and plant in good condition

• To supervise members of the kitchen team who are responsible to you

• To carry out any other duties as advised from time to time

QUALIFICATION: 

• A minimum of 3 years relevant experience in French Restaurant or Michelin Star Restaurant

• High school diploma or a relevant discipline

• A good level in English is a plus

• Knowledge of health and safety and cooking techniques

• Ability to work under pressure

• Teamwork and Collaboration

Interested person may send your resume and a copy of transcript of Records via APPLY NOW 

Rocana Hotel

Job Description

The Front Office Executive (FOE) is responsible for planning, organizing, coordinating, staffing, directing, controlling and evaluating all operations of the department.

The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organization and functions and management system is critical to the ability to lead and guide effectively.

This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor.

1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift.

2.      To be able to up sell room accommodation during high occupancy to maximize revenue.

3.      To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting departments.

4.      To greet all guests in a service oriented manner.

5.      To be familiar with the Hotel Management System and coordinate with the MIS Manager with periodical system maintenance.

6.      To be responsible for the assignment and blocking of rooms for arriving guests, especially VIPs and groups. Ensuring all allocated rooms is assigned according to requirements and to ensure no double allocating.

7.      To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

8.      To ensure that any unusual happenings and incidences and all important matters still pending for follow through actions are duly recorded in the FOA Log Book.

9.       To ensure that the preparation of all the necessary material for check-in of any groups is done promptly.

10.  To ensure that all cashiering transactions are balanced. Any discrepancies must be reported to the Hotel Manager for correction.

11.  To update and maintain efficiently the current room status and to inform the Superiors, should their attention be needed.

12.  To facilitate smooth check-in / out procedures.

13.  To implement effective key control procedures.

14.  To be able to propose and initiate better procedures of performing operation tasks.

15.  To be responsible for the sufficient stock of all supplies, such as printing material, forms and stationeries. To initiate replenishment as and when deem necessary.

16.  Constantly check on all forms of correspondences, such as messages / mails / parcels are promptly delivered.

17.  To coordinate with Housekeeping Department to solve room discrepancies.

18.  Able to handle guest complaints and report to Superior the nature of complaints and action taken.

19.  Ensure hotel guests are registered in accordance with Front Office policies and procedures.

20.  To submit the attendance report and overtime requests by 20th of each month to the Human Resource Department.

21.  To assist the Hotel Manager in formulating / setting up / updating / the Front Office Department standards and Policies and Procedures.

22.  To undertake any other related duties that may be assigned from time to time.

23.  To perform other duties assigned by the Management from time to time.

Edsa Shangri-La Manila

Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are looking for a Fire & Life Safety Supervisor.

As a Fire & Life Safety Supervisor, we rely on you to:

• Be responsible for overseeing and managing Hotel FLS functions

• Ensure that the Hotel FLS systems comply with local fire safety codes and regulations

• Ensure that Hotel FLS performance complies with the required Corporate Policy, standards and procedures

• Plan and implement FLS systems inspection, testing and maintenance

• Establish Fire Prevention and Emergency Response & evacuation procedure

• Be responsible for Life Safety Equipment & Systems Operation and Maintenance

• Supervise hotel fire and smoke compartments, including all escape ways

• Other duties as assigned by Director of Engineering

We are looking for someone who has:

• Minimum of 2 years in hotel Engineering division or in facilities management firm

• Minimum of 2 years experience working in any industrial concern, in mechanical & electrical services and in fire engineering or fire fighting

• Recognized certification in performing fire safety engineering

• Organizational leadership, interpersonal skills and training skills

• Detail-oriented, high sense of responsibility

• Enjoys taking on new challenges

• Relevant experience in international hotel group would be advantageous

• Good interpersonal skills and team player

If you are the right person, what are you waiting for? Click the apply button now!

The SM Store (SM Mart Inc.)

Job Description

Job Function: 
Responsible for managing the daily operations of the Prestige Lounge 

Responsibilities  

• Handle customer complaints elevated or not handled by Guest Services Representatives 

• Prepare and submit daily, weekly and monthly operations reports 

• Manage operational expense and monitor inventory of supplies 

• Lead development of the team 

Qualifications: 

• Graduate of Hotel and Restaurant Management, Tourism or any business course  

• 3 years of working experience in Customer Service or related field and with working knowledge on MS Office 

PT Accor Advantageplus

Job Description

Patrique Mercier Recruitment TR

Job Description

Patrique Mercier Recruitment is excited to offer an excellent opportunity for a Nordic Speaking Customer Service Representative for our Hotel Reservations & Hospitality Department. In this vital role, you will provide outstanding support to Nordic-speaking customers, assisting them with inquiries related to hotel reservations, availability, and hospitality services. Your passion for customer service and the hospitality industry will be instrumental in ensuring an exceptional experience for our clients. If you are fluent in a Nordic language and have a strong commitment to customer satisfaction, we want to hear from you!

• Deliver high-quality customer service to Nordic-speaking guests via phone, email, and chat regarding hotel reservations and inquiries.
• Assist customers with booking modifications, cancellations, and any hospitality-related questions.
• Provide detailed information about hotel amenities, services, and local attractions to enhance the customer experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with hotel staff and other departments to ensure smooth communication and satisfaction of guest needs.
• Stay informed about industry trends and company offerings to provide knowledgeable assistance.

Requirements

• Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; additional languages are a plus.
• Experience in customer service, preferably in the hospitality or tourism industry.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Familiarity with CRM systems and proficiency in basic computer applications.
• Able to work independently as well as collaboratively within a team environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....

TLT Glory PLT

Job Description

Elevate Your Career with De‘ Refflesia (subsidiary of Thai Pampering) !

Are you passionate about delivering exceptional customer service? At De’Refflesia , we believe in nurturing talent and providing a welcoming environment where you can grow and shine. We’re looking for enthusiastic Junior and Senior Front Desk Receptionists to join our award-winning team. If you have a warm personality, excellent communication skills, and a drive to excel in a dynamic wellness center, we want to hear from you!

Why Join Us?

• Be Part of an Award-Winning Team: Work in a Platinum Award-Winning reflexology center known for its excellence in customer service and care.
• Career Growth Opportunities: We invest in our employees’ professional development, offering opportunities to move up within the company.
• Flexible Work Hours: Choose from convenient shift options that suit your lifestyle.
• Performance Bonuses: Earn additional bonuses based on your performance.
• Supportive Work Environment: Join a friendly, dynamic team that values collaboration and respect.

Location: George Town, Penang

What We’re Looking For:

• Passionate and Professional: Whether you’re experienced or new to the field, if you have a passion for hospitality and a bubbly personality, you’ll fit right in.
• Tech-Savvy: Comfortable using laptops and social media platforms like Facebook, Instagram, WhatsApp, and TikTok.
• Adaptable: Able to thrive in a fast-paced environment and take on various tasks, from managing appointments to coordinating with team members.
• Customer-Focused: A welcoming attitude and the ability to provide top-notch service to every guest who walks through our doors.

Key Responsibilities:

• Front Desk Excellence: Greet and assist customers warmly, manage phone calls, and handle internal and external communications with professionalism.
• Appointment Management: Use our booking system to schedule appointments, recommend treatments, and coordinate with therapists.
• Sales & Upselling: Confidently promote our services and handle transactions, contributing to our sales goals.
• Administrative Support: Perform clerical tasks, manage emails, maintain a tidy reception area, and ensure the cleanliness of the surrounding facilities within the premise and perform ad-hoc tasks required by Management.
• Security & Compliance: Follow safety procedures and monitor access to the center to ensure a secure environment for guests and staff.

Requirements:

• Shift Flexibility: Willingness to work night shifts is preferred but not mandatory.
• No Experience Required: We welcome candidates without prior experience, though experience in a retail or wellness center is an advantage.

Perks & Benefits:

• Performance-Based Bonuses: Rewarding your hard work and dedication.
• Career Development: Opportunities for growth and advancement within the company.
• Work-Life Balance: Flexible shifts to accommodate your personal life.

Ready to Join Us?

If you’re excited about this opportunity and meet the criteria, we’d love to hear from you! Send your CV to thaipampering@gmail.comor hit the “Apply” button to start your journey with De’Refflesia (subsidiary of Thai Pampering) today.

Paramount Human Resource Multi-purpose Cooperative

Job Description

WE ARE HIRING!!

POSITION: KITCHEN ASSISTANT
LOCATION: GOLDEN ABC H.O - LAGUNA BASE
SALARY: NEGOTIABLE

We are seeking a reliable and hardworking Kitchen Assistant to support the day-to-day operations of our kitchen. The ideal candidate will help ensure the kitchen remains clean, organized, and well-stocked while assisting chefs and kitchen staff in food preparation and maintenance tasks.

KEY RESPONSIBILITIES:

• Assist in the preparation of ingredients (e.g., washing, peeling, chopping vegetables, measuring ingredients).

• Maintain cleanliness of the kitchen, including work surfaces, floors, and equipment.

• Wash dishes, utensils, and cooking equipment promptly and efficiently.

• Ensure all food is stored properly and kept at the correct temperatures.

• Dispose of kitchen waste in a safe and sanitary manner.

• Help with receiving, unpacking, and storing supplies and deliveries.

• Follow all health and safety standards and food hygiene regulations.

• Support chefs and other kitchen staff during busy periods.

QUALIFICATIONS:

• Have experience as kitchen assistant in hotels or in a fine dining restaurant

• Basic understanding of food hygiene and safety practices.

• Ability to work in a fast-paced environment.

• Strong attention to detail and cleanliness.

• Good physical condition – able to stand for long periods and lift moderate weights.

• Team player with a positive attitude

• With basic requirements (SSS, PHILHEALTH, PAGIBIG, TIN, NBI)

• WILLING TO START ASAP

For interested applicants, you can send your updated resume at phrmpc.chie@gmail.com or send it via messenger

SUBJECT: POSITION_LOCATION

Private Advertiser

Job Description

We are looking for a proactive, dependable, and communicative individual to help lead the daily operations of our rental apartment business; consists of multiple short-term stay units across strategic locations in Jakarta.

This role is ideal for someone who enjoys problem-solving, excels in communication, and takes initiative to maintain high standards in guest experience and property operations.

• Manage guest communications (Respond to Guest concerns & problems)

• Able to communicate explanations or narratives in case of disputes or refund requests

• Monitor & communicate guest reviews and maintain a strong brand reputation

• Ensure all units are in top condition: functional, clean, and guest-ready by:

• Document and follow up on incidents or maintenance issues

• Coordinate with cleaning crews, technicians, and building management

• Assisting on-site check in coordination and operational logistics

• Excellent communication and interpersonal skills

• Outgoing - Comfortable dealing with guests, building staff, and vendors

• Solution-oriented mindset and able to stay calm under pressure

• Able to work independently and take ownership of results

• Familiar with digital tools (Chat GPT, Google Drive, WhatsApp, scheduling apps)

• Experience in hospitality, property management, customer service, or rental units is a strong advantage

• Strategic role working directly with the founder

• Dynamic, and supportive work environment

• Growth potential in both responsibilities and compensation as the business expands

Ayatt Management Service & Sdn Bhd

Job Description

A Front Office Assistant in a hotel primarily manages the front desk, serving as the first point of contact for guests and handling various administrative duties. This includes checking guests in and out, managing reservations, handling inquiries, and assisting with general administrative tasks.

Guest Services:

• Greeting and welcoming guests: Creating a positive first impression for guests. 

• Check-in and check-out: Handling registration, room assignments, and payment processing. 

• Answering phone calls and inquiries: Providing information about the hotel, services, and local attractions. 

• Assisting with guest requests: Helping with luggage, transportation, and other needs. 

• Addressing guest complaints and concerns: Resolving issues promptly and professionally. 

• Providing concierge services: Assisting with booking tickets, arranging travel, and giving local recommendations. 

Administrative Tasks:

• Maintaining accurate records: Keeping track of guest information and reservations in the property management system (PMS). 

• Handling payments: Processing cash, credit cards, and other payments. 

• Filing and photocopying: Managing paperwork and documents. 

• Managing room availability: Ensuring rooms are properly booked and assigned. 

• Processing cancellations and modifications: Handling changes to reservations. 

• Maintaining front desk area: Keeping the reception area clean and organized. 

• Coordination with other departments: Working with housekeeping, maintenance, and other departments. 

LIU DYNASTY CORP.

Job Description

LIU DYNASTY CORP.

Job Description

LIU DYNASTY CORP.

Job Description

LIU DYNASTY CORP.

Job Description

FOURMANN CO.

Job Description

Role Overview:

This role starts with a 3-month training in Manila at our main office, after which to be assigned to one of our distribution partner locations in Davao.

• Beverage Innovation: Create and launch new beverage recipes that align with market trends and consumer preferences.

• Training Programs: Train distribution partners, baristas, and entrepreneurs to improve product knowledge, sales strategies, and beverage preparation techniques.

• Support Sales Growth: Provide hands-on expertise in product applications and recipes to support the sales team and clients.

• Monitor & Collaborate: Track distribution partner performance, provide feedback, and help them represent our brand effectively.

• Explore Opportunities: Conduct regional market coverage to identify new business opportunities.

Requirements:

• A creative thinker with a strong interest in beverages, trends, and customer engagement.

• Experienced in coffee preparation, brewing methods, and advanced barista techniques.

• Skilled in delivering training programs and crafting engaging content like modules and videos.

• A team player with excellent communication and presentation skills.

Preferred Qualifications:

• Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent experience).

• Proven barista experience with certifications like SCA Barista Skills (a plus).

• Instructional or training experience in the food and beverage industry.

Apo ni Lola Durian Deliacies

Job Description

· Cleans food preparation areas, cooking surfaces and utensils

· Maintains sanitation, health, and safety standards in work areas

· Checks the availability and quality of ingredients and materials needed for baking on a regular basis to ensure standards and specifications are met

· Informs Immediate Superior about ingredients and materials for purchase within prescribed lead time

· Bakes the required number of yields per product type in accordance with the quality standards and procedure

· Operates large-volume baking equipment such as industrial baking oven

· Observes color of products being baked and adjusts oven temperatures or humidity accordingly

· Sets oven temperatures and places items into hot ovens for baking

· Prepares and measures ingredients in accordance with the prescribed specifications

· Rolls, kneads, cuts, or shapes dough to form crusts, tarts, and others

· Places dough in pans, molds, or on sheets

· Applies glazes, icings or other toppings

· Handles with care the utensils and equipment used for cooking and reports to Immediate Superior or to Management concerns about repairs and maintenance of utensils and equipment

· Checks equipment to ensure that it meets health and safety regulations and performs maintenance or cleaning, as necessary

· Checks production schedules on a daily basis and informs Immediate Superior if there are concerns

· Prepares and submits production output reports on a weekly basis to Immediate Superior

· Prepares and submits other reports to Immediate Superior as needed

· Develops new recipes for baked goods

· Abides by the company rules and regulations and orders of the Immediate Superior

· Can extend working hours when needed
Performs other tasks as needed or as assigned by Management

Le Quartier Restaurant (PT Oceanika Bahana)

Job Description

We are currently seeking experienced Supervisor to help grow our team of professionals.

Candidates must be hands-on on the floor, as well as directing activities of servers. You need to ensure service is implemented according to the company's standard. Personality and character will be used to weigh the candidate’s potential and consideration. We strive to create an honest, education driven and team-based healthy work environment.

An interest in dedication and growth gives our servers a unique collective edge, with everyone bringing something different to the table. A positive approach to team work and guest satisfaction is a must.

Requirements:

• Positive attitude, outstanding personality
• Able to communicate in English is a must
• Excellent interpersonal communication skill
• Hands-on
• Management & Leadership skill is a must
• Education Diploma
• At least 7 years working experience in the same position is required

THEATRE HOTEL KUCHING

Job Description

Job Description:-

1. Knowledge and Expertise in OTA platforms 
2. The Front Office processes such as check-in/check-out, all reservation requests, changes and cancellation received by phone, email or third party request and provides attentive, courteous and efficient customer service at all times.
3. Produce and check daily reports, ensuring that the previous day’s reservations are accurate and confirmations are sent.
4. Assist on daily auditing of sales and operation transactions.
5. Reservation through various networking such as via whatApps, e-mail, telephone and handle all guests inquiries and matters.
6. Handle certain operation’s task
7. Ad-hoc task from superior/HOD

FOURMANN CO.

Job Description

Learning and Development:

• Actively participate in comprehensive training programs covering all aspects of coffee, from bean to cup.

• Engage in hands-on learning experiences, including coffee brewing, roasting, tasting, and sensory analysis.

• Assisting in Training Sessions:

• Support senior trainers during workshops and courses.

• Help in setting up training environments and managing training materials.

• Curriculum Support:

• Assist in the development and refinement of training modules and educational content.

• Provide feedback on course effectiveness and student engagement.

• Personal Growth:

• Regularly assess personal progress and set developmental goals.

• Stay abreast of the latest trends and developments in the coffee industry.

• Community Engagement:

• Participate in coffee events, competitions, and community gatherings to broaden industry understanding and network.

• Represent the academy in various coffee-related forums and discussions.

Qualifications:

• Proven experience in coffee training, barista instruction, or coffee education

• In-depth knowledge of coffee brewing methods, roasting processes, and sensory analysis

• Ability to engage through hands-on learning experiences

• Experience in curriculum development or instructional design is a plus

• Certifications from reputable coffee organizations (e.g., SCA, CQI) are preferred

R2 Group of Exclusive Brands

Job Description

Job Summary:

This role is for the food and beverage arm of our group, Katherine's Cafe. As our Corporate Chef, you'll be a key leader responsible for driving culinary excellence across all back-of-house (BOH) operations and our central commissary. This position focuses on three critical areas: ensuring uncompromising quality, developing and monitoring comprehensive training programs, and leading research & development (R&D) for new products and improvements. You'll play a vital role in elevating guest satisfaction and supporting the company's financial success through strategic product development and accurate costing.

Key Responsibilities:

• Quality Assurance: Develop and enforce rigorous quality standards for all food preparation, handling, and presentation in BOH and the commissary. Conduct regular audits to ensure adherence to company standards and food safety regulations.

• Training & Development: Design and implement comprehensive culinary training for all BOH staff. Monitor program effectiveness, validate training, and directly mentor new and existing Chef de Parties – a critical leadership post.

• Research & Development & Costing: Lead the R&D of innovative new products and improve existing items. Collaborate with marketing on special promotions and assist in accurately computing costing for all products, especially for marketing promos.

Qualifications:

• Years of progressive culinary experience in a multi-unit or corporate chef role.

• Proven expertise in BOH operations, food safety, and quality assurance.

• Strong experience in menu development, R&D, and costing analysis.

• Demonstrated ability to design and deliver effective culinary training.

• Excellent leadership, communication, and problem-solving skills.

• Ability to travel frequently.

Ready to lead our culinary innovation and excellence at Katherine's Cafe? Learn more about our brand by checking our Facebook page: https://www.facebook.com/KatherinesCafePH

BLACKBIRD RESTAURANT, INC.

Job Description

Qualifications:

• Fresh graduate or 1-2 years' experience is a plus

• Candidate must possess at least Bachelor's/College Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.

• Willing for Shifting Schedule.

• Flexible, hardworking and dedicated to work.

• Punctual at all times.

• Can work with less supervision.

Private Advertiser

Job Description

About the role

We are seeking a highly motivated and customer-oriented Front Office professional to join our dynamic team in Melaka. This full-time role is crucial in ensuring our guests receive an exceptional experience during their stay with us.

What you'll be doing

• Greeting and welcoming guests with a warm and friendly demeanour

• Efficiently handling guest check-in and check-out procedures

• Providing concierge services, including making recommendations and assisting with guest requests

• Maintaining accurate guest records and handling all front desk administrative tasks

• Responding to guest inquiries and resolving any issues in a timely and professional manner

• Assisting with the management of room inventory and availability

• Collaborating with other departments to ensure a seamless guest experience

What we're looking for

• Previous experience in a front office or guest services role, preferably within the hospitality industry

• Strong customer service orientation and excellent communication skills

• Proficiency in English and the ability to communicate effectively in other languages is an advantage

• Ability to work well under pressure and multitask effectively

• Attention to detail and a commitment to maintaining high standards of cleanliness and organisation

• Flexible and adaptable to work in a fast-paced environment

What we offer

We are dedicated to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for career advancement, and a range of benefits including comprehensive medical coverage and a staff accommodation programme.

About us

Our mission is to deliver exceptional hospitality experiences that exceed our guests' expectations. We are committed to fostering a dynamic and inclusive culture where our employees can thrive and grow.

If you are excited about this opportunity, we encourage you to apply now.

Private Advertiser

Job Description

About the role

We are seeking a motivated and guest-oriented Guest Service Assistant to join our team in Melaka. In this full-time role, you will be responsible for providing exceptional customer service and ensuring the smooth and efficient operation of the hotel's front office.

What you'll be doing

• Greeting and checking-in guests in a warm and friendly manner

• Handling guest inquiries and requests promptly and professionally

• Assisting with luggage handling and transportation arrangements

• Processing guest check-outs and billing

• Maintaining accurate guest records and ensuring data integrity

• Providing concierge services, such as making restaurant reservations and recommending local attractions

• Collaborating with the housekeeping and other hotel departments to ensure a seamless guest experience

• Adhering to all hotel policies, procedures and safety standards

What we're looking for

• Minimum 1 year of experience in a customer service or front office role within the hospitality industry

• Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds

• Excellent problem-solving and decision-making skills, with a focus on delivering exceptional customer service

• Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively in additional languages an advantage

• Flexible and adaptable, with the ability to work in a fast-paced environment

• Passionate about the hospitality industry and committed to providing a memorable guest experience

What we offer

We are committed to creating a supportive and rewarding work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including medical insurance and discounts on hotel stays. If you are passionate about delivering exceptional customer service and want to be part of a dynamic and growing hospitality group, we encourage you to apply now.

About us

With a commitment to excellence, we strive to create unforgettable experiences for our guests and to be an employer of choice in the industry.

Apply now to join our team as a Guest Service Assistant and be a part of our exciting journey.

J Suites International Sdn Bhd

Job Description

Job Summary: As a Hotel Front Office Assistant, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. You will manage reservations, check-ins, and check-outs while maintaining exceptional customer service standards. Your role is integral in creating a memorable guest experience and supporting the overall operations of the front desk.

Key Responsibilities:

• Greet and assist guests with professionalism and friendliness during check-in and check-out processes.
• Handle reservations, cancellations, and modifications efficiently via phone, email, and online platforms.
• Provide information about hotel services, facilities, and local attractions.
• Address guest inquiries, requests, and complaints promptly to ensure satisfaction.
• Process payments, issue receipts, and maintain accurate billing records.
• Coordinate with housekeeping and other departments to ensure seamless guest experiences.
• Uphold front desk operations, ensuring adherence to company policies and procedures.
• Maintain security by verifying identification and managing room keys.
• Stay up-to-date with hotel promotions and offers to effectively assist guests.

Qualifications:

• Proven experience in customer service or hospitality (preferred).
• Strong interpersonal and communication skills.
• Proficiency in [insert languages required or preferred].
• Familiarity with front office systems or property management software.
• Ability to multitask and remain calm under pressure.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and benefits.
• Professional growth opportunities.
• A dynamic and supportive work environment.

PT Bali Home Habitat

Job Description

Front Office

Must-Have Qualifications

* 4+ years of front-office or guest-relations experience in luxury villas, boutique hotels, or resorts

* Fluent in English (written and spoken); conversational Bahasa Indonesia

* Hands-on experience with cloud-based PMS/channel managers (e.g., Guesty, Cloudbeds, SiteMinder)

* Skilled with WhatsApp Business, OTA platforms, and Instagram communication

* Proven ability to resolve guest complaints with empathy and efficiency

* Detail-oriented with high standards for presentation and service readiness

Nice-to-Have

* Experience in upselling and/or butler-style guest service

* Basic data skills (e.g., Google Sheets, Looker Studio)

* Familiarity with reporting tools or guest feedback platforms

Compensation & Benefits

* Competitive salary based on experience, plus service charges

* BPJS Health & Employment insurance, THR, and 12 days of annual leave

* Annual learning & development stipend (language, hospitality, tech)

* Performance bonuses linked to guest satisfaction and upsell targets

* Dynamic, innovative team culture with real ownership of your role

How to Apply

Send your CV in English and a short paragraph describing a time you turned a challenging guest situation into a 5-star outcome to: hbeemyguest@gmail.com

Mad Monkey Uluwatu

Job Description

Mad Monkey Uluwatu sedang membuka lowongan untuk posisi Penuh waktu Front Office Supervisor di Pecatu, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Gaji yang diinginkan: Rp6,000,000 - Rp8,000,000 per bulan
• Posisi ini adalah perekrutan yang mendesak.

FO SPV/ FO Manager

Exciting opportunities await you at Mad Monkey, the newest and most vibrant hostel in Uluwatu, We are seeking enthusiastic individuals to join our team and be part of our unique hospitality experience. If you thrive in a lively atmosphere and are passionate about creating memorable stays for travelers from around the world, we want to hear from you!

Why Join Us? At Mad Monkey, we're all about fun, community, and exceptional service. Joining our team means becoming part of a global family where creativity and guest satisfaction are at the heart of everything we do. We offer competitive wages, opportunities for career growth, and a supportive environment that values your individuality and ideas.

Mad Monkey Hostels is committed to creating an inclusive workplace and welcomes applications from all qualified individuals. We appreciate all applicants for their interest; however, only candidates selected for an interview will be contacted.

Join the Mad Monkey family and embark on an exciting journey with us!

Main Responsibilities :

• Receive Mad Monkey guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.

• Inform Mad Monkey guests of the services, tours and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are affected immediately to avoid confusion.

• Build good relationships and rapport with Mad Monkey guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.

• Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.

• Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.

• Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running

• Report issues of maintenance and malfunctioning appliances to the General Manager for quick repair in order to ensure guests comfort and satisfaction

• Train receptionist  team in front office tasks

• Oversee team member on a daily basis

• Schedule shifts and arrange for replacements in cases of absence

• Establish and educate team members on front office standards

POCKET ROCKET CO., LTD.

Job Description

The Opportunity

Become a key member of the team at POCKET ROCKET CO., LTD., leading Asia’s new wave lifestyle hospitality.

We build standout concepts with bold flavor, strong character, and unforgettable energy.

Fueled by heart and driven by people, we create timeless memories.

As a Section Holder, you will play a crucial role in ensuring exceptional customer service and the smooth operation of our restaurant.

Key Responsibilities

• Oversee and coordinate the activities of your section, ensuring efficient table management and timely service delivery

• Provide exemplary guest service, anticipating and addressing guests' needs

• Communicate effectively with the kitchen, bar and reception staff to ensure timely and accurate service fulfilment

• Maintain a high level of cleanliness and organization in your assigned section

• Assist with inventory management and maintain accurate records

What We're Looking For

• Minimum 2 years of experience in a similar customer service or hospitality role

• Excellent communication and interpersonal skills, with the ability to work effectively in a team

• Strong organizational and problem-solving abilities

• Passion for the hospitality industry and a commitment to delivering excellence guest service

• Open-mind, Flexible and adaptable to work in a fast-paced environment

• Proficiency in both Thai and English (written and spoken). Able to communicate in Chinese is a strong advantage.

What We Offer

• Competitive salary and benefits

• Service charge, tips, and meal allowance

• Ongoing training and development opportunities

• Opportunities for career advancement within the company

• Discounts on food and beverages at our establishments

• A dynamic and collaborative work environment

ABOUT US

POCKET ROCKET CO., LTD. is leading Asia’s new wave lifestyle hospitality. We build standout concepts with bold flavor, strong character, and unforgettable energy. Fueled by heart and driven by people, we create timeless memories.

OUR VISION

To lead Asia’s new wave of lifestyle dining — fun, fearless, and unforgettable.

OUR MISISON

We create restaurants people fall in love with — and never forget.

Explorar Koh Phangan

Job Description

Bloomberry Resorts and Hotels Inc.

Job Description

Anchor Land Holdings Inc.

Job Description

Job Duties & Responsibilities:

• Ensure guests receive personalized and high-quality service throughout their stay.
• Address and resolve guest concerns and complaints efficiently and professionally.
• Monitor guest feedback through surveys, online reviews, and direct interactions to identify improvement areas.
• Implement guest loyalty programs and VIP services to enhance guest retention.
• Ensure accurate and efficient room assignments, reservations, and billing procedures.
• Work closely with housekeeping, F&B, and other departments to meet guest expectations.
• Monitor lobby and public areas to ensure cleanliness, order, and a welcoming atmosphere.
• Build strong relationships with frequent guests, corporate clients, and VIPs.
• Manage guest complaints on online platforms and review sites, ensuring timely responses and reputation management.
• Recommend and implement guest engagement initiatives, such as special welcome amenities and personalized experiences.
• Ensure adherence to hotel policies, safety protocols, and guest privacy regulations.
• Coordinate with security and emergency response teams to maintain a safe and secure environment for guests.
• Monitor adherence to health and safety guidelines, especially in high-touch guest areas.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate.
• Interact & engage with guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate

Qualifications:

• College graduate of any Tourism and Hospitality Management or any related course;
• Minimum of 1 year experience as a guest experience or front office associate 
• Preferably has a 1-year experience in a hotel supervisory role
• Strong Training Facilitation Skills
• Customer Service
• Good tracking and keen to details
• MS Office, OPERA System and other relevant software/applications
• Strong oral and written communication skills
• Good time management skills
• Flexibility/adaptability

Dara Boutique Hotel

Job Description

Join Our Team at Dara Boutique Hotel Uluwatu
We’re a uniquely designed boutique hotel in the heart of Uluwatu, offering six beautifully curated rooms for soulful stays, perfect for sanctuary stays and wellness retreats. 🎨🧘‍♀️

Follow us on Instagram: @daraboutiquehotel

Position: Front Office - Receptionist

We're looking for a warm, organized, and service-driven individual to lead our front desk team and deliver exceptional guest experiences.

• Oversee and guide the front desk team to ensure a smooth, welcoming experience for every guest.

• Manage our reservation systems (manual or digital) with accuracy and care.

• Engage with guests to provide assistance, resolve concerns, and offer thoughtful recommendations.

• Coordinate with housekeeping, maintenance, and other departments to ensure seamless daily operations.

• Maintain clear communication within the team and across departments.

• Uphold a professional, calm, and inviting front desk atmosphere at all times.

• Proven experience in customer service, preferably in a hospitality or front office role.

• Excellent spoken and written English.

• Comfortable with hotel booking systems, both manual and digital.

• A warm, guest-first approach with strong problem-solving skills.

• Reliable team leader with a collaborative mindset.

• Positive attitude, high attention to detail, and commitment to quality.

• Bali-based candidates preferred, especially those residing in South Kuta, Jimbaran, Ungasan, Pecatu, or Uluwatu.

Ready to be part of a heartfelt hospitality experience?
Apply now and grow with us at Dara Boutique Hotel – where every stay is a story. ✨

PT Accor Advantageplus

Job Description

Asset World Corp Public Company Limited

Job Description

Join the Internship Program Jurassic World: The Experience Project

Docent Team, Admission crew Team, Retail Associate Team, Technical Team

What You'll Learn:

• Day-to-day park operations and team coordination

• Planning and managing guest experiences

• Problem-solving in real-time scenarios

บริษัท เดย์ฟู้ด จำกัด

Job Description

About the role

Toro Tora', a leading restaurant group in Bangkok, is seeking passionate and experienced Kitchen Team members to join our dynamic kitchen operations. Depending on your experience we are looking from Commis Chef to Sous Chef, including Chef De Partie.

What you'll be doing

• Assist with food preparation, including chopping, slicing, mixing, and assembling ingredients

• Cook a variety of dishes, adhering to our recipes and presentation standards

• Maintain a clean and organised work station, ensuring compliance with health and safety regulations

• Collaborate with the wider kitchen team to ensure efficient and timely meal service

• Contribute ideas and suggestions to improve kitchen operations and menu items

• Participate in regular training to continually develop your culinary skills

What we're looking for

• Experience working in a professional kitchen environment, preferably in the hospitality or restaurant industry

• Strong knife skills and a passion for food preparation

• Ability to work efficiently and accurately under pressure in a fast-paced environment

• Good communication and teamwork skills to collaborate with the wider kitchen team

• Willingness to learn and adapt to new recipes and cooking techniques

• Excellent attention to detail and commitment to maintaining high standards of cleanliness and safety

What we offer

At Toro Tora', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and ongoing training

• Competitive service charge distribution

• A collaborative and supportive team environment

• Discounts on meals at our restaurants

• A focus on work-life balance, including flexible scheduling options

About us

Toro Tora' is a newly opened restaurant, by the creators of Fuego in Bangkok. Our mission is to provide an exceptional dining experience through the use of high-quality ingredients, innovative culinary techniques, and exceptional guest service. We are committed to fostering a diverse and inclusive workplace, where our employees can thrive and contribute to the continued growth and success of our brand.

Apply now to be part of our talented kitchen team and help us create unforgettable dining experiences !

บริษัท เดย์ฟู้ด จำกัด

Job Description

About the role

Join the dynamic team at Toro Tora', a leading restaurant in Bangkok, as a Section Holder (Waiter/Waitress). In this full-time position, you will play a crucial role in ensuring exceptional guest service and the smooth operation of the restaurant's service. Your strategic leadership and hospitality expertise will be instrumental in creating an unforgettable dining experience for our guests.

What you'll be doing

• Supervise and coordinate the work of waitstaff in your assigned section of the restaurant

• Ensure timely and accurate order taking, food delivery, and attentive guest service

• Liaise with the kitchen and bar staff to facilitate seamless dining experiences

• Have tons of fun, in a teamwork environment

• Contribute to the development and implementation of service policies and procedures

What we're looking for

• Excellent guest service skills and a passion for creating memorable dining experiences

• An outgoing personality, with a passion for partying

• Exceptional communication and interpersonal skills to liaise effectively with guests and colleagues

• Flexibility to work in a fast-paced, dynamic environment, including evenings and weekends

• Proficiency in Thai and English languages

What we offer

At Toro Tora', we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and professional development

• Flexible vacation and holiday leave

• Competitive service charge

• Meal allowance and annual bonus

• A vibrant and collaborative team culture

About us

Toro Tora' is a new premier restaurant in Bangkok, by the creators of Fuego. In a mix between Spanish cuisine and Japanese ingredients, will be offering unparalleled dining experiences. Our commitment to quality, innovation, and exceptional guest service has been the driving force behind our group success.

If you are ready to join our dynamic team and contribute to the continued growth of Toro Tora', we encourage you to apply now.

Melisa

Job Description

• Handles check in & check out process

• Billing process/ cashiering

• Attend a morning briefing

• Train the new employees

• Answers telephone calls

• Address the concerns of a complaining guests

FAC Life Limited

Job Description

Position: Junior/Senior Bartender
Location: Peel St and Staunton Street, Central, Hong Kong
Salary Range: 18–22K HKD/month (depending on experience)
Benefits:

• Competitive Annual Leave

• Tips

• Annual Bonus

• Working Meal

• Comprehensive Training (including pre-batching, kegging, and molecular gastronomy)

• Bartender Development Support (e.g. competition entries, training from Asia’s Best 50 Bars alumni)

At FAC (Friday After Class), we aim to bring back the joy of that carefree Friday night vibe with quick-serve, creative 6 cocktails ON TAP for outside seating/standing and a SPEAKEASY for guests to indulge in our 10 signature craft drinks. From playful twists on classics to globally inspired ingredients, our drinks reflect the energy and diversity of Hong Kong.

Hard Rock Hotel Desaru Coast

Job Description

POSITION SUMMARY

The Front Office Assistant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.

PRIMARY RESPONSIBILITIES

• Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. 

• Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.

• Promote room upgrades (upsell) and monitor and control product to meet goals.

• Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.

• Assist individuals and groups with check-in, checkout, and room changes.

EXPERIENCE, EDUCATION AND CERTIFICATIONS

Secondary school degree preferred and/or previous work experience in service for at least 2 years.

G Hotel Penang

Job Description

G Hotel Penang is hiring a Full time Front Office Assistant role in George Town, Pulau Pinang. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM1,900 per month

Job Summary:

• The Front Office Associate is responsible for delivering excellent customer service, handling administrative tasks, and ensuring smooth operations at the front desk. This role involves greeting visitors, answering calls, managing appointments, and performing basic office tasks to support daily operations.

Key Responsibilities:

• Greet and welcome guests, clients, and visitors in a professional and friendly manner.

• Answer and direct phone calls, take messages, and manage the front office switchboard.

• Schedule and manage appointments, meetings, and conference room bookings.

• Handle incoming mail, packages, and correspondence.

• Assist with office administrative tasks, including filing, data entry, and document preparation.

• Maintain office supplies and coordinate with vendors for procurement.

• Assist in maintaining a clean and organized front office environment.

• Provide support to other departments as needed.

Benefits:

• Maternity leave

• Meal provided

• Opportunities for promotion

• Pmentrofessional develop

Supplemental Pay:

• Overtime pay