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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Pizza Chef

27-May-2025
Giorgio Armani Hong Kong Ltd | 55589 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Giorgio Armani Hong Kong Ltd


Job Description

ARMANI/CAFFÈ will be opening in Hong Kong to serve fine dining Italian cuisine. We would like to invite talented calibre to join our team.

 

Responsibilities

  • Oversee the pizza station, ensuring efficiency, consistency, and high standards in all pizza preparations

  • Prepare dough from scratch daily, following recipes and fermentation standards

  • Create a variety of pizzas—from classic to innovative—aligned with the restaurant’s menu and quality expectations

  • Collaborate with the Head Chef on menu development and experiment with new toppings and ingredients

  • Train and guide kitchen assistants in the pizza section to support smooth and efficient operations

  • Implement and follow standard operating procedures to ensure consistent quality, cooking times, and timely service

  • Coordinate with front-of-house staff to ensure prompt and accurate delivery of orders

  • Conduct quality checks on finished pizzas and participate in performance reviews and ongoing kitchen improvements

  • Monitor stock levels, order supplies as needed, and control waste and portion sizes to maintain cost efficiency

  • Maintain sanitation, cleanliness, and proper upkeep of the pizza station and equipment, including regular inspection of ovens

 

 

Requirements

  • Culinary degree or relevant certification in pastry, bakery, or culinary arts

  • Minimum 2 years of experience as a pizza chef, preferably in a fine dining or upscale restaurant

  • Expertise in both traditional and modern pizza-making techniques, including dough preparation and cooking methods

  • Strong understanding of Italian ingredients, flavor profiles, and local market preferences for tailored menu offerings

  • Proven ability to perform under pressure in high-paced environments while maintaining precision and consistency

  • Excellent communication and teamwork skills

  • High attention to detail, with consistent quality in every pizza produced

  • Strong organizational skills for managing inventory, cleanliness, and overall station efficiency

 


We offer a comprehensive benefits package

  • 8 dayoff per month

  • 17 days Public Holiday

  • 12-15 days Annual Leave

  • Meal Allowance

  • Discretionary Bonus

  • Life and Medical Insurance

  • Staff Purchase Discount

  • Marriage Leave

  • Maternity Leave

  • Paternity Leave



Interested parties please attach your full resume with current and expected salary and your availability to the application.

All information will be kept in strict confidence and will be used for employment related purpose only. 

 

 

Supervisor

27-May-2025
MELLBEN SIGNATURE PTE. LTD. | 55664 - Downtown Tanjong Pagar, Central Region
This job post is more than 31 days old and may no longer be valid.

MELLBEN SIGNATURE PTE. LTD.


Job Description

We are looking for Seafood Restaurant Supervisor:-

1. Experience on same job field is an advantage.

2. Responsible for all day to day management, ensuring smooth running of the operations.

3. Managing waiters, in charge of workers’ schedules, arranging guests

4. Cooperating with the kitchen to provide guests the best service and tasty food

5. Customer service oriented, resolving customers’ complaints in a professional manner

6. Able to work on Sunday and public holidays and taking shifts.

7. Able to speak both English and Mandarin in order to entertain Chinese-speaking customers.

8. Other jobs or duties assigned by boss.

Executive - Guest Xperience Centre

27-May-2025
Genting Malaysia Berhad | 55591 - Genting Highlands, Pahang
This job post is more than 31 days old and may no longer be valid.

Genting Malaysia Berhad


Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Scope for Executive at Guest Xperience Centre

Location: Resorts World Genting

We are seeking a proactive and personable Guest Experience Ambassador to support the operations of the Guest Xperience Centre.

This role is responsible for creating a positive and memorable experience for guests by warmly welcoming them, providing information, assisting with their needs, and ensuring smooth and enjoyable interactions throughout their visit. The Ambassador will serve as the first point of contact for the Centre and will play a pivotal role in delivering an above-and-beyond guest experience.

Key responsibilities:

Welcoming guests:

Providing a friendly and enthusiastic greeting upon arrival, along with an introduction to the Guest Xperience Centre.

Answering questions:

Being well-versed in the details of Resorts World Genting events and operations to accurately address visitor inquiries.

Providing guided tours:

Leading small group tours through the Centre and within the resorts and delivering clear, engaging explanations about Resorts World Genting’s features, attractions, and facilities.

Collecting visitor feedback:

Gathering guest feedback and impressions to help the Centre continuously improve its offerings.

Supporting operations:

Assisting with administrative tasks such as visitor registration, maintaining the Centre’s environment, and assisting guests at the Research Centre.

Prepare Reports & Other Administrative Work

Prepare reports such as Monthly visitors, their profiles and tabulate guests’ feedback.

Key skills:

Strong communication skills:

Ability to clearly explain complex concepts to a diverse audience.

Customer service skills:

Excellent interpersonal skills to create a positive and welcoming atmosphere for visitors.

Ability to work independently and collaboratively within a team environment.

Qualifications Requirements:

  • Bachelor’s Degree in Hospitality, Tourism, Communications, Business Administration, or a related field.
  • or Diploma with at least 3 years Customer Services related experience. 
  • Fresh graduates are encouraged to apply.
  • Previous experience in customer service, guest relations, or hospitality (internships included) is an advantage.
  • Proficient in English; ability to communicate in additional languages is a plus.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: PR, Marketing

Senior Executive - Guest Xperience Centre

27-May-2025
Genting Malaysia Berhad | 55595 - Genting Highlands, Pahang
This job post is more than 31 days old and may no longer be valid.

Genting Malaysia Berhad


Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Senior Executive – Guest Xperience Centre

Location: Resorts World Genting

We are seeking a Senior Executive – Guest Xperience Ambassador, a proactive and polished individual who will play a key role in leading and supporting the operations of the Guest Xperience Centre at Resorts World Genting.

This position is responsible for not only creating positive and memorable experiences for our guests but also ensuring service excellence through leadership, training support, and operational oversight. As the first point of contact at the Centre, the Senior Executive will set the standard for service delivery and uphold our commitment to providing an exceptional guest journey.

Key Responsibilities:

Guest Relations Leadership:

Warmly welcome guests, deliver personalized service, and set a high benchmark for guest engagement and satisfaction.

Information and Advisory Services:

Maintain expert-level knowledge of Resorts World Genting's attractions, events, and facilities to provide accurate, engaging, and up-to-date information.

Guided Experiences:

Lead and continuously refine guest tours and briefings, ensuring a high-quality, insightful, and memorable experience.

Visitor Insights and Feedback:

Proactively gather, analyze, and report guest feedback to drive continuous improvement initiatives within the Centre.

Operational Support:

Oversee daily Centre operations, support administrative activities (including guest registration and record management), and maintain a professional and welcoming environment.

Team Collaboration and Mentoring:

Work closely with other team members, providing guidance, on-the-job training, and support to uphold service standards and team effectiveness.

Key Skills and Attributes:

  • Exceptional communication skills: Ability to deliver complex information clearly, confidently, and with warmth.
  • Guest-centric mindset: Committed to creating outstanding guest experiences with attention to detail.
  • Leadership ability: Proven capability to take initiative, guide team members, and contribute to operational excellence.
  • Independent and collaborative working style: Ability to work autonomously while thriving in a team environment.
  • Professional presence: Poised, articulate, and able to represent the brand image of Resorts World Genting at all times.

Qualifications Requirements:

  • Bachelor’s Degree in Hospitality Management, Business Administration, Communications, Tourism, or a related field.
  • Minimum 3 years of experience in guest services, customer experience, hospitality, or a related role, preferably in a senior or supervisory capacity.
  • Strong proficiency in English (both written and spoken); proficiency in additional languages is an advantage.
  • Proven ability to manage guest-facing operations with professionalism and attention to detail.
  • Familiarity with guest feedback systems and service recovery processes is preferred.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: PR, Marketing

Front Office Assistant

27-May-2025
Hotel Seri Malaysia Ipoh | 55594 - Ipoh, Perak
This job post is more than 31 days old and may no longer be valid.

Hotel Seri Malaysia Ipoh


Job Description

  • Deliver the basic standards and provide exceptional guest service at all times.

  • Maintain positive guest and colleagues interaction with good working relationships.

  • Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.

  • Provide excellent service to internal customers as appropriate.

  • Register hotel's guests in accordance with Front Office policies and procedures.

  • Be familiar with the hotel's products and services and policies.

  • Work closely with other Front Office personnel in a supportive and flexible manner, focus on the overall success of the hotel and the satisfaction of the hotel guest.

  • Support and embrace the spirit of "Team Work"

  • To be familiar with the Front Office computer system.

Demi Chef

27-May-2025
Mercure Samui Chaweng Beach Tana | 55580 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Mercure Samui Chaweng Beach Tana


Job Description

  • Email: Charita.danpo@accor.com
  • Tel: 077915657

โรงแรม, ที่พัก

Mercure Samui Chaweng Beach Tana is an existing hotel with 181 rooms, three food
and beverage outlets and a swimming pool. The hotel is located on Chaweng
Beach in Koh Samui, within walking distance to the Chaweng Centre. Samui
Airport is a few minutes from the hotel and Bophut Pier a further 30 minutes

Main Kitchen
  • Chef De Partie (1) New
  • Demi Chef (1) New

รายละเอียด

- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 2 ปี
- สามารถเป็นหัวหน้าทีม มีภาวะความเป็นผู้นำ
- ทำงานเป็นทีมได้
- มีความถนัดในอาหารไทยและยุโรป หลากหลายรูปแบบ

แผนก:

Main Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

10,000-15,000 บาท

ผู้ติดต่อ:

ฝ่ายทรัพยากรบุคคล

อีเมล์:

Charita.danpo@accor.com

เบอร์ติดต่อ:

077915657

ลงประกาศเมื่อ:

26 พ.ค. 68

Butler25086840

27-May-2025
Vana Belle a Luxury Collection Resort Koh Samui | 55609 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Vana Belle a Luxury Collection Resort Koh Samui


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Chef

27-May-2025
Hotel Indigo Singapore Katong | 55603 - Marine Parade, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Indigo Singapore Katong


Job Description

Hotel Indigo Singapore Katong is hiring a Part time Chef role in Marine Parade, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Evening
    • Tuesday: Morning, Evening
    • Wednesday: Morning, Evening
    • Thursday: Morning, Evening
    • Friday: Morning, Evening
    • Saturday: Morning, Evening
    • Sunday: Morning, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: $15 per hour

At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Cook (Part Time) in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Job Overview

  • Assist in omelette station

Working Hours

6am to 2pm

or

5pm to 10pm

Period:

June 2025 to August 2025

Front Office Assistant

27-May-2025
TRENDY EXPRESSION SDN. BHD. | 55593 - Penang Island, Penang
This job post is more than 31 days old and may no longer be valid.

TRENDY EXPRESSION SDN. BHD.


Job Description

  • Greet guests and handle check-ins and check-outs to ensure a smooth and efficient process.

  • Address guest inquiries, requests, and complaints in a professional and timely manner

  • Provide information about hotel facilities, services, and local attractions

  • Assist with luggage handling and transportation arrangements

  • Handle online and phone reservations, including managing group bookings and special requests

  • Verify and process guest payments, ensuring accurate billing and accounting

  • Maintain detailed records of bookings and guest information

  • Communicate with other hotel departments, such as housekeeping, to ensure guest needs are met

  • Work collaboratively with other front office staff to ensure smooth operations

Guest Services Executive

27-May-2025
Momentus Hotel Alexandra | 55669 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra


Job Description

Job Summary

  • To assist the Guest Services Manager in the supervision and control of Front Desk operations and carry out of all guest service duties.

  • To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.

  • To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request.

  • To take charge and ensure preparation work is done prior to groups check-in.

  • To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager

  • To brief and update Guest Services Officers on events and latest developments.


Requirements

  • Positive work attitude and team player.

  • Good communication and public relations skills.

  • Able to perform rotating shift and work on weekends / public Holidays


Bartender

27-May-2025
Andaz Singapore | 55675 - Rochor, Central Region
This job post is more than 31 days old and may no longer be valid.

Andaz Singapore


Job Description

Come join us to express your Andaz as Bartender if the following describes you.

You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender is responsible to assist with the customer and bar service at the hotel's selected beverage outlets.

Your Profile

  • Ideally with a relevant Diploma in Hospitality or Tourism management.
  • Minimum 1 year work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • A can-do attitude.

Benefits

  • 5 days work week
  • Medical and Dental benefits
  • Staff discount
  • Duty meals provided
  • uniform provided
  • Applicable midnight allowance & OT
  • Other exciting benefits e.g. Free Hyatt Hotel stays

** We regret that only shortlisted candidates will be notified **

Spa Supervisor

27-May-2025
Divana Wellness Company Limited | 55585 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Divana Wellness Company Limited


Job Description

About the role

At Divana Wellness Company Limited, we are seeking a talented and experienced Spa Supervisor to join our team. In this full-time position, you will play a vital role in overseeing the day-to-day operations of our prestigious spa located in the heart of Sathorn, Bangkok. As a Spa Supervisor, you will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and safety, and leading your team to deliver an unforgettable wellness experience to our clients.

What you'll be doing

  • Manage and coordinate the activities of the spa team, including scheduling, training, and performance management

  • Ensure all spa services are delivered to the highest standards of quality and customer satisfaction

  • Maintain accurate records of spa treatments, inventory, and client information

  • Implement and enforce safety and hygiene protocols to ensure a safe and clean spa environment

  • Liaise with the management team to identify opportunities for improvement and implement strategic initiatives

  • Handle customer inquiries, complaints, and feedback in a professional and responsive manner

  • Promote the spa's services and products to existing and potential clients

What we're looking for

  • Minimum 3 years of experience in a supervisory role within the spa or hospitality industry

  • Strong knowledge of spa operations, including treatments, equipment, and product knowledge

  • Excellent customer service and interpersonal skills, with the ability to lead and motivate a team

  • Proficient in Microsoft Office suite and familiar with spa management software

  • Effective problem-solving and decision-making abilities

  • Fluency in English and Thai, both written and verbal

  • A keen eye for detail and a commitment to maintaining high standards

About us

Divana Wellness Company Limited is a leading provider of premium spa and wellness services in Bangkok. With a focus on luxury, innovation, and exceptional customer care, we have established a reputation for delivering world-class experiences that rejuvenate the mind, body, and soul. Our commitment to sustainability and ethical practices has earned us numerous industry accolades, making us the preferred destination for discerning wellness enthusiasts.

If you are passionate about the spa industry and eager to join a dynamic and forward-thinking team, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards an rewarding career with Divana Wellness Company Limited.

Front Office

27-May-2025
Motto by Hilton Hong Kong SoHo | 55614 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Motto by Hilton Hong Kong SoHo


Job Description

Job Highlights:

  • 5-day work week or 8 rest days per month, depending on the job position

  • Public Holiday

  • Birthday Leave

  • Discretionary Bonus

Front Office

  • Guest Service Agent

Engineering Department

  • Technician

Housekeeping

  • Housekeeping Supervisor

F&B Department

  • Supervisor

  • Service Associate

Fringe Benefit:

  • 5-day Work Week or 8 rest days per month, depending on the job position

  • Meal allowance

  • 12-14 days Annual Leave, depending on the job position

  • Birthday Leave

  • Medical Benefits (Outpatient and Hospitalization)

  • Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

Guest Service Executive - Copthorne King's Hotel

27-May-2025
Millennium & Copthorne International Limited | 55654 - Singapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Baker (Early shift) - The Baker & The Bottleman

27-May-2025
Magnificent Day Limited | 55615 - Wan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Magnificent Day Limited


Job Description

Responsibilities:

  • Assist in the smooth running of the day-to-day bakery operational procedures

  • Maintain the quality and consistency of existing and new products

  • Maintain good food hygiene standards

  • Shaping, proofing, and baking laminated dough and bread dough

  • Ability to work independently and problem solve

  • English proficiency

 

Requirements:

  • Early shift starts at 4am

  • Hunger to learn and succeed

  • Ability to work well as part of a team

  • Good communication skills and working independently

 

Employee Benefits:

  • Medical Insurance

  • Paid Sick Leave

  • Marriage Leave

  • Compassionate Leave

  • Career Growth Opportunities

  • 2 days day-off weekly

  • 12 days Annual Leave

  • Staff meal

  • Employee Study Subsidy Scheme

  • Birthday gift

  • Staff Discount

 

Interested parties, please send your full resume by click APPLY NOW.

F&B Management Trainee (Islandwide)

26-May-2025
AlwaysHired Pte. Ltd. | 55572 - Central Region
This job post is more than 31 days old and may no longer be valid.

AlwaysHired Pte. Ltd.


Job Description

Job Responsibilities

  • Learning and mastering service duties.

  • Efficiently serve guests, meeting special requests.

  • Demonstrate cooperation, safety awareness, and multitasking.

  • Uphold top-tier service and hygiene standards.

  • Maintain excellent work performance and professional grooming.

  • Monitor the quality of all food and beverages served.

  • Ensure smooth operation of assigned section/area, handling any ad-hoc duties as needed.
     

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

 

Tan Pei Yin
Reg No: R25127336
AlwaysHired Pte Ltd
EA Licence: 24C2293

Service Crew / Management Trainee (Japanese & Chinese Cuisine) – Entry Level

26-May-2025
STAFFKING PTE LTD | 55549 - Central Region
This job post is more than 31 days old and may no longer be valid.

STAFFKING PTE LTD


Job Description

Job Highlights:

  • Entry-level opportunities with career progression

  • Attractive salary package with performance incentives

  • Hands-on training provided

  • Meals provided during shifts

Job Responsibilities:

  • Assist in daily front-of-house operations, including order-taking and customer service

  • Serve food and beverages in accordance with hygiene and service standards

  • Ensure cleanliness and upkeep of dining and kitchen areas

  • Support kitchen staff in basic food preparation if needed

  • Participate in on-the-job training for future supervisory or managerial roles

Job Requirements:

  • Possess a valid Food Safety and Hygiene Certification (or willing to obtain)

  • Willingness to learn, take initiative, and work in a fast-paced F&B environment

  • Strong team player with good communication and customer service skills

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Spa Therapist25085935

26-May-2025
Vana Belle a Luxury Collection Resort Koh Samui | 55489 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Vana Belle a Luxury Collection Resort Koh Samui


Job Description

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Front Office International Trainee25085811

26-May-2025
Marriott International | 55491 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Sr. Clubhouse Ofc/Clubhouse Ofc/Asst. Clubhouse Ofc (Grand Central)

26-May-2025
Sino Estates Management Ltd | 55573 - Kwun Tong District
This job post is more than 31 days old and may no longer be valid.

Sino Estates Management Ltd


Job Description

Senior Clubhouse Officer / Clubhouse Officer / Assistant Clubhouse Officer (Grand Central)

The successful candidate will assist the Clubhouse Manager with the daily operation of the residential clubhouse    provide quality services to residents and guests as well as organize clubhouse functions. He/she will also be responsible for the ongoing upkeep and administration of general recreational facilities.

Requirements:

  • Dip. in hotel, hospitality, sports & recreation, leisure or related disciplines with 3 years relevant experience

  • Cert. in hotel, hospitality, sports & recreation, leisure or related disciplines with 5 years relevant experience

  • Proactive, creative and able to work under pressure

  • Shift work on Sundays and public holidays will be required

  • Candidates with less experience will be considered for the position of Clubhouse Officer / Assistant Clubhouse Officer

We offer attractive remuneration packages commensurate with experience and qualifications. If you aspire to an exciting and rewarding career, send your resume immediately, quoting your present and expected salaries by clicking the button “Apply Now”.

If the applicant does not receive a response by 25 Jun 2025, the application will be considered unsuccessful.  Before submitting your application, please read the Personal Data (Privacy) Policy and Personal Information Collection Statement at our Company website. Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.

Front Office Executive

26-May-2025
HH Properties Pte Ltd | 55558 - Singapore
This job post is more than 31 days old and may no longer be valid.

HH Properties Pte Ltd


Job Description

Stay & Play Coming Your Way!

Join our Vibrant Team at Aloft Singapore Novena by Marriott International!

At Aloft Singapore Novena, we don’t just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17thSingapore HR Awards for our exceptional workplace culture, employee experience and learning development initiatives. Are you ready to begin your purpose, belong to an amazing vibrant team, and become the best version of yourself? We are ready to shape you!

Job Summary

Be the first impression our guests remember! In this role, you will warmly welcome guests, handle check-ins and check-outs with efficiency, and ensure every departure is just as seamless. With a focus on service excellence, professionalism, and attention to detail, you will play a key part in creating a comfortable and memorable stay for every guest while adhering to the Hotels’ guidelines and procedures.

Various Positions Available :

  • Front Office Executive/Associate
  • Master of Experience (Cross Training Opportunities Available) *

Requirements

  • Work experience in a Front Office or Customer Service role
  • Tech-Savvy
  • Team player
  • Excellent organizational and multi-tasking abilities
  • Excellent written and verbal communication skills
  • Experienced associates will be considered for senior positions
  • Graduates welcomed to apply!
  • Knowledgeable with Marriott Bonvoy program is advantageous.

F & B SUPERVISOR

26-May-2025
WARUNG M NASIR F&B PTE. LTD. | 55569 - Singapore
This job post is more than 31 days old and may no longer be valid.

WARUNG M NASIR F&B PTE. LTD.


Job Description

  • Oversee the daily operations of the food and beverage department, ensuring all services meet the established standards of quality and efficiency.
  • Develop and implement training programs for all food and beverage staff to enhance their skills and ensure compliance with health and safety regulations.
  • Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.
  • Coordinate with the kitchen staff to develop menus, considering customer preferences, seasonal availability of ingredients, and current culinary trends.
  • Handle customer complaints and feedback with professionalism and tact, taking immediate action to resolve any issues and improve the dining experience.
  • Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
  • Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
  • Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies.

Guest Experience Expert - The Singapore EDITION25085861

26-May-2025
The Singapore EDITION | 55656 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Executive

26-May-2025
CONRAD SINGAPORE MARINA BAY | 55533 - Singapore
This job post is more than 31 days old and may no longer be valid.

CONRAD SINGAPORE MARINA BAY


Job Description

A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

As a Guest Experience Executive, you will be responsible for the satisfaction of Guests throughout their stay at the hotel by ensuring that enquiries receive responses, and advice and information is delivered when requested. A Guest Experience Executive contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Assist in “WOW” experience of guests.
  • Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements.
  • Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
  • Manage queue at the desk and assist with the arrivals and departures at the front desk when required.
  • Be knowledgeable in the preparation and serving of alcoholic and non-alcoholic beverages.
  • Ensure that F&B setups during various offerings are maintained and coordinated to the agreed standards with Chef
  • Welcome Executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
  • Maintain the required level of inventory on F&B items and Guest amenities.
  • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity.
  • Project a professional image and manner with an emphasis on hospitality and Guest service.
  • Solicit and provide feedback to the Guest Experience Manager on guest comments.
  • Ensure that the Lounge and Reception areas are kept in clean and presentable conditions at all times
  • Comply with Hotel security, fire regulations and all health and safety legislation
  • Familiarize with Hotel and Guest Experience policies.
  • Undertake tasks as instructed by the Guest Experience Manager
  • Serve your role and Team in an environmentally-conscious manner
  • Coach new Guest Experience Executives on role and responsibilities

What are we looking for?

Guest Experience Executives serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • At least 4 years of previous experience in the luxury hotel, leisure or retail sector
  • Calm, efficient, resourceful and organised
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of Guest service
  • Ability to listen and respond to demanding Guest needs
  • Multi-lingual
  • Accountable and resilient
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations

Front Office Supervisor

26-May-2025
Apsaras Tribe Philippines Inc. | 55575 - Surigao del Norte, Caraga
This job post is more than 31 days old and may no longer be valid.

Apsaras Tribe Philippines Inc.


Job Description

  • Responsible in Daily and Monthly sales report

  • Responsible in reporting of reservations forecast

  • Responsible in guest arrival/departure and ensuring that all registration and procedures are followed.

  • Handling guest registration and requirements.

  • Providing relevant information to inquiries from guest regarding rooms, rates, amenities and additional services.

  • Responsible in assigning rooms for guests based on their registration information and coordinating it to hotel personnel.

  • Managing online and phone reservation of guest.

  • Manage and coordinate schedule of check-in and check-out of guest.

  • Maintaining the quality and quantity of work especially in customer services area.

  • Verifying method of payment of the guest and ensure that procedure for credit/check payment are properly followed.

  • Maintain updated records of bookings and payments of guest.

  • Perform cashiering duties such as creating bill/invoice statement, posting charges to guest account etc.

  • Proper dissemination of information to hotel personnel regarding the additional services requested by guest.

  • Responsible in maintaining the cleanliness of front desk area.

  • Any other duties that may reasonably assigned and required.


BENEFITS:

- Minimum Basic Salary

- Monthly Service Charge (100% distributed to all employee)

- Basic benefits (SSS, Philhealth, Pag-ibig)

- Health Benefit / HMO upon regularization

- Leave Credits upon regularization

- Free Food (Breakfast, Lunch and Dinner) for stay in. Duty meals for stay-out

- Accommodation (2-3 employee per room)

- Employee discount in Restaurant, Bar and Rooms

- For Siargao Locals, can stay outside the resort but still have free food during working hours.

-Reimbursable Flight fare (during recruitment onboarding ONLY) - 1 time reimbursement of flight fare

-Reimbursable Pre-employment Medical requirements - just keep your receipt

Supervisor - Run / L'Envol (2 Stars Michelin Restaurant)

26-May-2025
The St. Regis Hong Kong | 55588 - Wan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

The St. Regis Hong Kong


Job Description

Job Summary

  • Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
  • Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards.
  • Regular inspection of all areas in order to direct work.
  • Emphasis to be on sanitation and cleanliness.

Requirements

  • Previous experience in an International 5-star hotel / Michelin Star restaurant
  • Fluent in oral and written English
  • Knowledgeable in P&L reports
  • Creative, with an eye for details
  • Outgoing and people-oriented
  • Motivator and team-builder
  • Display initiative and commitment to professional values
  • Candidates with less experience will be considered as Captain

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 五天工作 5-Day Work
  • 醫療津貼 Medical Insurance
  • 交通津貼 Transportation Allowance
  • 膳食津貼 Meal Allowance
  • 有薪婚假 Marriage Leave
  • 生日假期 Birthday Leave
  • 行業 Industry

    • 酒店 / 賓館 Hotel / Hospitality

    工作種類 Job Category

    • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 餐飲 (侍應) Catering (Waiter / Waitress)
    • 餐飲 (其他) Catering (Others)

    工作地點 Location

    • 灣仔 Wan Chai

F&B Assistant (Kitchen)

26-May-2025
ALLIED SEARCH PTE. LTD. | 55571 - West Region
This job post is more than 31 days old and may no longer be valid.

ALLIED SEARCH PTE. LTD.


Job Description

  • West Working Location

  • Reputable Organisation

  • Competitive Remuneration Package

As a F&B Assistant, you will be responsible for the following duties:

  • To oversee Dishing and Assembly Operations

  • Ensure that dishing activities are carried out in accordance to the standard operating procedures

  • Ensure that all special requests are properly arranged and catered to meet patients’ needs

  • Adhere to food hygiene and other standards

Requirements

  • Minimum Diploma in culinary skills or equivalent

  • Possess certification in Basic Food Hygiene

  • Must have knowledge in electronic food ordering system

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email

Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Bar Supervisor

25-May-2025
Private Advertiser | 55530 - Bacolod City, Negros Occidental
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Qualifications:

Bachelor's degree in Hospitality Management is preferred but not required.

Preferably at least 3 years of experience in restaurant management.

Computer literate and knowledgeable in financial flow of the bar and restaurant.

Positive role model, possess good interpersonal, customer service, communication, and organizational skills.

Responsibilities:

Ensures that established standard recipes and measurements are followed.

Assist the F&B Manager in planning and conducting beverage training for all bar and outlet staff

Trains, guides, supervises all bar staff to perform in accordance with established beverage policies.

Conducts weekly bar personnel meetings to discuss various aspects of service and sources of complaints.

Prepares monthly report detailing results of beverage sales and promotion, slow and non-moving items.

Inspects the bar cleanliness before opening time and to ensure proper upkeep of equipment.

Controls consumption of supplies, spillage, spoilage and breakages.

Management Trainee

25-May-2025
Accor Asia Corporate Offices | 55535 - Bencoolen, Central Region
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description


Our Management Trainee Programme offers a comprehensive 24-month rotational training across core operational departments in preparation for a future leadership role within the hotel. This rigorous programme is designed to cultivate the next generation of hospitality leaders.

Trainees will undertake rotations through the following critical departments:

  • Front Office

  • Food & Beverage (F&B) Service

  • Housekeeping

  • Reservations

Front Office – Key Responsibilities

  • Execute guest check-ins and check-outs with utmost precision and professionalism

  • Process payments and related documentation with meticulous attention to detail

  • Provide exemplary assistance to ensure optimal guest satisfaction

  • Manage incoming calls and respond to inquiries with efficiency and accuracy

F&B Service – Key Responsibilities

  • Support Supervisors with critical administrative tasks

  • Conduct formal guest greetings and seating arrangements

  • Assist Team Leaders in order-taking with precision

  • Execute food and beverage service with impeccable efficiency

  • Ensure prompt clearance of dishes to the stewarding area

  • Maintain immaculate cleanliness and a professional ambiance in the restaurant and bar

  • Promptly acknowledge and attend to waiting guests

Reservations – Key Responsibilities

  • Ensure meticulous and high-quality data entry, filing, and reporting

  • Provide comprehensive and precise information to guests, callers, and hotel staff

  • Collaborate effectively with Front Office and other departments to ensure a seamless guest experience

  • Rigorously verify that all reservations contain correct and complete information

  • Maintain thorough knowledge of local events and attractions to provide accurate recommendations and assistance

Housekeeping – Key Responsibilities

  • Provide crucial support to the Housekeeping Manager in maintaining exceptional standards of cleanliness and service

  • Participate in interdepartmental meetings as required, representing the housekeeping department

  • Execute assigned duties as delegated by the Housekeeping Manager or Assistant Housekeeper with diligence

  • Oversee and coordinate uniform fittings and replacements for new staff

  • Assist in stringent inventory control of guestroom and public area supplies, maintaining proper PAR levels

  • Demonstrate comprehensive understanding and strict adherence to all security and emergency procedures

  • Actively promote sustainable practices by supporting and implementing environmental initiatives within the hotel


Qualifications


  • Minimum of one year's demonstrable experience in a hospitality-related position, with a proven track record of excellence in customer service
  • Proficiency in Opera Property Management System (PMS) is highly advantageous

  • Exceptional communication skills, both written and verbal, with the ability to interact professionally with guests, colleagues, and management

  • Advanced proficiency in Microsoft Office suite, including Word, Excel, and PowerPoint

  • Demonstrated ability to work collaboratively in a team environment, coupled with a consistently positive and professional demeanour

  • Unwavering commitment to flexibility, including the willingness and ability to work rotating shifts, weekends, and public holidays as required by the demands of the hospitality industry

Kitchen Supervisor

25-May-2025
Fame.Dish Inc. | 55525 - Bonifacio Global City, Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Fame.Dish Inc.


Job Description

Brotzeit Philippine is in need of a professional Culinary Supervisor for one of its branches

He is responsible for the day-do-day Operations of the Back-of-House representing one of the best restaurants in the Philippines.

Duties and Responsibilities

Prepping and serving top quality menu items to guests

Ensuring operational profitability

Maintain high levels of Hygiene and Sanitation according to industry standards

Train and develop kitchen staff

Report to the Culinary Director on a day-to-day basis


The chef must be

Well versed in best cooking techniques and practices

Knowledgeable in Hygiene and Sanitation Industry Standards

Computer literate and have basic administrative skills

Is able to develop and lead a kitchen team

Familiar with Full Service Restaurant Operations

Physically fit and have a professional attitude

Restaurant Supervisor

25-May-2025
KAYA RESTAURANT | 55526 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

KAYA RESTAURANT


Job Description

About the role

KAYA RESTAURANT' is seeking an experienced Restaurant Supervisor to join our dynamic team in Cebu City, Cebu. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service and maintaining the highest standards of food quality and presentation. This full-time role is integral to the success of our Hospitality & Tourism business.

What you'll be doing

  • Supervising and coordinating the work of restaurant staff, including servers, hosts, and kitchen staff, to ensure efficient and seamless service
  • Monitoring dining room activities, resolving customer issues, and ensuring a positive dining experience for all guests
  • Overseeing the preparation and presentation of food, ensuring it meets our high-quality standards
  • Maintaining inventory and placing orders for supplies, equipment, and other necessary items
  • Implementing and enforcing safety, sanitation, and security procedures to comply with health and safety regulations
  • Providing training and development opportunities for restaurant staff to enhance their skills and knowledge
  • Collaborating with the management team to develop and implement strategies to improve operational efficiency and customer satisfaction
  • What we're looking for

  • Minimum 2 years of experience in a restaurant supervisory or management role
  • Strong leadership, communication, and interpersonal skills with the ability to motivate and manage a team
  • Excellent customer service orientation and problem-solving abilities
  • Thorough knowledge of food safety regulations and best practices in the Hospitality & Tourism industry
  • Proficient in inventory management, budgeting, and financial reporting
  • Flexible and adaptable to changing priorities and work environments
  • What we offer

    At KAYA RESTAURANT', we value our employees and strive to provide a supportive and rewarding work environment. Our benefits include competitive salary, opportunities for career advancement, and a comprehensive health and wellness program. We also offer a collaborative, team-oriented culture that encourages creativity and innovation.

    About us

    KAYA RESTAURANT' is a premier dining destination in Cebu City, known for our exceptional Hospitality & Tourism experience and commitment to using fresh, locally sourced ingredients. Our mission is to provide our guests with an unforgettable dining experience that celebrates the flavours and culture of the region. Join our team and be a part of our continued success!

    Apply now for this exciting opportunity to become our next Restaurant Supervisor.

    Front Of House Service Lead

    25-May-2025
    BDMH HOLDINGS PTE. LTD. | 55551 - East Region
    This job post is more than 31 days old and may no longer be valid.

    BDMH HOLDINGS PTE. LTD.


    Job Description

    Front of House Staff - Service

    Occupation

    RETAIL EXECUTIVE

    Job Description & Requirements

    We are looking for a friendly and customer-focused Front of House (FOH) Staff member to join our team. The ideal candidate will have excellent customer service and interpersonal skills, ensuring a welcoming and efficient experience for all guests.

    Responsibilities:
    • Greet and assist customers with a warm and positive attitude.
    • Handle cash and electronic transactions accurately while cashiering.
    • Take orders efficiently, ensuring customer requests are fulfilled.
    • Support the barista with FOH service, including preparing and serving beverages.
    • Run food and drinks to tables, ensuring prompt service.
    • Address and resolve customer complaints with professionalism and care.
    • Maintain cleanliness and organization in the FOH area.
    • Work collaboratively with the team to create a smooth, enjoyable environment.
    Requirements:
    • Strong customer service skills with a friendly and approachable demeanor.
    • Excellent communication and interpersonal skills.
    • Ability to handle complaints and problem-solve effectively.
    • Positive attitude and a strong sense of teamwork.
    • Ability to work in a fast-paced environment.
    • Prior experience in a similar role is a plus but not required.

    Guest Experience Expert - Renaissance Johor Bahru25085036

    25-May-2025
    Renaissance Kuala Lumpur Hotel | 55498 - Johor Bahru, Johor
    This job post is more than 31 days old and may no longer be valid.

    Renaissance Kuala Lumpur Hotel


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    BARTENDER

    25-May-2025
    IPMI Manpower Agency | 55527 - Katipunan, Quezon City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    IPMI Manpower Agency


    Job Description

    • Provides a pleasant drinking experience to customers.

    • Serves drinks while maintaining a clean and sanitary bar area.

    • Attends to the detail and presentation of each order.

    • Prepares and maintains ingredients by following recipes.

    • Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.

    • Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.

    • Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.

    • Ensures smooth operation of bar services during absence of supervisor.

    • Completes cleaning according to daily and weekly schedules, including dishwashing as needed.

    • Assists with orienting new employees to their work area.

    • Listens to customer complaints and suggestions and resolves complaints.

    • Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.

    • Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

    Master Coffee Trainer

    25-May-2025
    Dempsey Resource Management Inc. | 55524 - Las Pinas City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    • Proven experience in coffee training, barista instruction, or coffee education
    • In-depth knowledge of coffee brewing methods, roasting processes, and sensory
    analysis
    • Ability to engage through hands-on learning experiences
    • Experience in curriculum development or instructional design is a plus
    • Certifications from reputable coffee organizations (e.g., SCA, CQI) are preferred
    Location: Las Piñas City, Manila
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    Barback

    25-May-2025
    Inflatable Island, Subic | 55528 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Inflatable Island, Subic


    Job Description

    We are seeking a motivated and energetic Barback to support our bartending team. The Barback will assist in maintaining the bar area, ensuring it is clean, stocked, and ready for service. This role is essential in providing a smooth and efficient experience for our guests.

    Responsibilities:

    • Restock and replenish bar inventory, including alcohol, mixers, garnishes, and glassware.

    • Clean and maintain the bar area, including counters, tools, and equipment.

    • Assist bartenders in preparing garnishes, ice, and other ingredients.

    • Ensure the bar is organized and sanitary at all times.

    • Support with cleaning glassware and utensils.

    • Monitor and communicate stock levels to management.

    • Assist with opening and closing duties as needed.

    • Provide excellent customer service and support to bartenders during busy periods.

    • Follow all safety and sanitation policies and procedures.

    Qualifications:

    • Previous experience in a barback, bartender, or hospitality role preferred.

    • Strong communication and teamwork skills.

    • Ability to work in a fast-paced environment.

    • Flexibility to work evenings, weekends, and holidays.

    • Physical stamina and ability to stand for long periods.

    • Basic knowledge of alcohol and bar operations is a plus.

    Front Office Supervisor

    25-May-2025
    Manami Resort | 55513 - Sipalay City, Negros Occidental
    This job post is more than 31 days old and may no longer be valid.

    Manami Resort


    Job Description

    About the Company

    Perched in a best-kept-secret nature oasis of Negros Occidental, Manami Resort is the first and only luxury nature resort in Sipalay. This tranquil pocket of paradise offers an understated luxury escape with an up-close-and-personal nature experience along its curved coastline. The resort celebrates the spirit of a manami life, rooted in vivid culture and reverence for the nature reserve. Guests can expect enriching encounters and endearing tales that resonate with the beauty of the environment.

    Role Description

    This is a full-time on-site role for a Front Office Supervisor, based in Sipalay City, Negros Occidental. The Front Office Supervisor will oversee daily front desk operations, manage receptionist duties, improve customer service, handle reservations, and ensure efficient communication with guests and staff. The role includes scheduling, training team members, and coordinating with other departments to maintain high-quality service standards.

    Qualifications

    • Bachelor's degree in Hospitality Management or related field preferred

    • Supervisory Skills and experience in managing front office staff

    • Proficiency in Receptionist Duties and handling Reservations

    • Strong Customer Service skills and ability to maintain positive guest relations

    • Excellent Communication skills both verbal and written

    • Familiarity with hotel management software (Xenia OS, Opera OS) is a plus

    Key Responsibilities

    • Oversee and manage front desk operations, ensuring smooth daily workflow.

    • Supervise and support front office staff, providing training and guidance as needed.

    • Ensure all guest check-ins, check-outs, and reservations are handled efficiently.

    • Maintain exceptional customer service standards, addressing guest inquiries and concerns promptly.

    • Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.

    • Generate reports related to occupancy, revenue, and guest feedback.

    Interested applicants may send their CVs to: careers@manamiresort.com

    𝘝𝘪𝘴𝘪𝘵 𝘶𝘴 𝘢𝘵 𝘸𝘸𝘸.𝘮𝘢𝘯𝘢𝘮𝘪𝘳𝘦𝘴𝘰𝘳𝘵.𝘤𝘰𝘮

    Guest Service Agent - Korean Speaking25085429

    24-May-2025
    Plaza Athenee Hotel (Thailand) Co., Ltd. | 55473 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Plaza Athenee Hotel (Thailand) Co., Ltd.


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

     
    From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Spa Therapist - The Ritz-Carlton, Bangkok25085346

    24-May-2025
    Marriott International | 55478 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

    Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: Technical, Trade, or Vocational School Degree.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: No supervisory experience.

    REQUIRED QUALIFICATIONS

    License or Certification: State or Regional Massage License

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    F&B Service Expert25085853

    24-May-2025
    Marriott International | 55479 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: Less than 1 year related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Management Trainee

    24-May-2025
    IBIS Singapore on Bencoolen | 55537 - Bencoolen, Central Region
    This job post is more than 31 days old and may no longer be valid.

    IBIS Singapore on Bencoolen


    Job Description

    Our Management Trainee Programme offers a comprehensive 24-month rotational training across core operational departments in preparation for a future leadership role within the hotel. This rigorous programme is designed to cultivate the next generation of hospitality leaders.

    Trainees will undertake rotations through the following critical departments:

    • Front Office
    • Food & Beverage (F&B) Service
    • Housekeeping
    • Reservations

    Front Office – Key Responsibilities

    · Execute guest check-ins and check-outs with utmost precision and professionalism

    · Process payments and related documentation with meticulous attention to detail

    · Provide exemplary assistance to ensure optimal guest satisfaction

    · Manage incoming calls and respond to inquiries with efficiency and accuracy

    F&B Service – Key Responsibilities

    · Support Supervisors with critical administrative tasks

    · Conduct formal guest greetings and seating arrangements

    · Assist Team Leaders in order-taking with precision

    · Execute food and beverage service with impeccable efficiency

    · Ensure prompt clearance of dishes to the stewarding area

    · Maintain immaculate cleanliness and a professional ambiance in the restaurant and bar

    · Promptly acknowledge and attend to waiting guests

    Reservations – Key Responsibilities

    · Ensure meticulous and high-quality data entry, filing, and reporting

    · Provide comprehensive and precise information to guests, callers, and hotel staff

    · Collaborate effectively with Front Office and other departments to ensure a seamless guest experience

    · Rigorously verify that all reservations contain correct and complete information

    · Maintain thorough knowledge of local events and attractions to provide accurate recommendations and assistance

    Housekeeping – Key Responsibilities

    · Provide crucial support to the Housekeeping Manager in maintaining exceptional standards of cleanliness and service

    · Participate in interdepartmental meetings as required, representing the housekeeping department

    · Execute assigned duties as delegated by the Housekeeping Manager or Assistant Housekeeper with diligence

    · Oversee and coordinate uniform fittings and replacements for new staff

    · Assist in stringent inventory control of guestroom and public area supplies, maintaining proper PAR levels

    · Demonstrate a comprehensive understanding and strict adherence to all security and emergency procedures

    · Actively promote sustainable practices by supporting and implementing environmental initiatives within the hotel

    Requirements:

    • Minimum of one year's demonstrable experience in a hospitality-related position, with a proven track record of excellence in customer service
    • Proficiency in Opera Property Management System (PMS) is highly advantageous
    • Exceptional communication skills, both written and verbal, with the ability to interact professionally with guests, colleagues, and management
    • Advanced proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint
    • Demonstrated ability to work collaboratively in a team environment, coupled with a consistently positive and professional demeanour
    • Unwavering commitment to flexibility, including the willingness and ability to work rotating shifts, weekends, and public holidays as required by the demands of the hospitality industry

    FRONT OFFICE ASSISTANT

    24-May-2025
    Heritage Hotel Cameron Highlands | 55499 - Cameron Highlands, Pahang
    This job post is more than 31 days old and may no longer be valid.

    Heritage Hotel Cameron Highlands


    Job Description

    About the role

    Heritage Hotel Cameron Highlands is seeking a talented Front Office Assistant to join our team. This is a full-time position based in the picturesque Cameron Highlands region of Pahang. In this role, you will be the first point of contact for our guests, delivering exceptional customer service and ensuring a seamless experience from check-in to check-out.

    What you'll be doing

    • Welcoming and checking in guests, ensuring a warm and friendly experience
    • Handling guest inquiries and requests in a professional and efficient manner
    • Assisting with luggage and providing information about the hotel's facilities and local attractions
    • Handling cashiering duties, including processing payments and reconciling accounts
    • Maintaining accurate guest records and ensuring data integrity
    • Providing concierge services, including making reservations and recommendations
    • Communicating effectively with guests in Mandarin and English
    • Collaborating with the wider hotel team to deliver exceptional guest experiences

    What we're looking for

    • Proficiency in both Malay and English, with the ability to communicate clearly and confidently
    • Strong customer service orientation and a genuine passion for delivering exceptional guest experiences
    • Excellent problem-solving and decision-making skills, with the ability to think on your feet
    • Familiarity with hotel management software and computer skills
    • Flexible and adaptable, with the ability to work in a fast-paced environment
    • A team player with a positive attitude and a willingness to go above and beyond

    What we offer

    • Comprehensive medical and insurance benefits
    • Opportunities for career advancement and professional development
    • Discounts on hotel stays and dining at our restaurants
    • A supportive and collaborative work environment
    • Work-life balance initiatives, including flexible scheduling options

    About us

    Heritage Hotel Cameron Highlands is a renowned destination resort nestled in the lush highlands of Pahang. With a rich history and a commitment to providing exceptional guest experiences, we are dedicated to creating unforgettable memories for our visitors. Join our team and be a part of our continued success!

    Apply now to become our next Front Office Assistant  and be a part of our dynamic hospitality team.

    Service Captain (Station)

    24-May-2025
    Unlisted Collection | 55553 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Unlisted Collection


    Job Description

    We are seeking for a Service Captain to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.


    Job Description

    • Support Restaurant Manager / Assistant Manager in administering all facets of service operations.

    • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

    • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

    • Ensure that the place of work and surrounding area is kept clean and organized at all times.

    • Successfully perform opening and closing procedures established for the restaurant.

    • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

    • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

    • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

    • Maintain a good rapport and work relation with staff in within the restaurant.

    • Projecting at all times a positive and motivated attitude and exercise self-control.

    • Ad hoc duties as assigned by Superior.

     

    Job Requirement

    • GCE N / O Level onwards 

    • At least 2 years of relevant experience in Front of House (FOH) in F&B Industry.

    • Preferably with working in the casual restaurant 

    • Able to multitask and work efficiently under pressure

    • Good communication and customer service skills

    • Having a Food & Hygiene certificate will be an added advantage.

     

    Staff Benefits

    • Basic Salary + Birthday Leave + Employee Discount

    • Staff meals will be provided 

    • Comprehensive Medical & Dental Insurance Coverage

    • 5 days work week (Work-Life Balance ) + Good Career Progression

    Service Captain (Cloudstreet)

    24-May-2025
    Unlisted Collection | 55554 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Unlisted Collection


    Job Description

    Cloudstreet is awarded by Michelin with two stars. ⭐ ⭐ 

     

    We are looking for a group of passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within our family at Cloudstreet.
    Come and join our team with an exciting and fulfilling career awaits!


    The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.


    The Role

    • Leading service operations

    • Up-selling products based on your extensive product knowledge

    • Building and maintaining relationships with guests

    • Maintaining guest satisfaction levels by being proactive in service operations

    • Assuring restaurant set up is complete and walkthrough is done before shift

    • Improving procedures and systems

    • Conducting basic training and ensure Standard Operating Procedures are adhered to 


    Talent Profile

    • Excellent service attitude

    • GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

    • Outgoing personality and able to work in a high-volume environment with the team

    • Experienced in service operations in a (formal) restaurant with minimum of 2 year of experience

    • Wine knowledge or experience in wine service will be favorable considered

     

    Benefits

    • Staff Meals + Staff Benefits + Birthday Leave will be entitled.

    • Comprehensive Medical & Dental Insurance Coverage

    • 5 day’s work weeks [Work-Life Balance]

    Restaurant Captain (Marguerite/Hortus)

    24-May-2025
    Unlisted Collection | 55556 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Unlisted Collection


    Job Description

    About us

    Marguerite is awarded by Michelin with one star.  ⭐  

    Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

                                                                                                        &

    Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

     

    The Roles are Restaurant Captains / Supervisors

    Job Description 

    • Take guests through a magical dining experience from welcoming the guest at the front door, all the way through to saying goodbye at the end of the dining experience

    • Ensure that the restaurant’s high standard in service, hospitality, hygiene, cleanliness and service systems are reliably always upheld

    • Show appreciation to the guests by providing above and beyond hospitality to make their dining experience memorable

    • Maintain a positive, self-motivated attitude towards changes, learning, work, tasks that you must complete and your colleagues

    • Be supportive of your teammates and help them to complete their tasks and projects

    • Takes initiative to support other teammates, creatively solve problems and go above and beyond for guests

    • Be a reliable team member in your work and personal life

    • Participate and contribute to meetings and training sessions

    • Actively contribute to the company’s goals through completing tasks and projects at a high standard of quality and in a timely manner

    • Any other appropriate duties and responsibilities as assigned. 

    Job Requirement

    • GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

    • At least 1 to 3 years of F&B experience as Captain / Supervisor in the Casual/ Western Restaurant or Hotel Industry.

    • Able to handle all levels of customers 

    • Strong communication, interpersonal, public relations, and management skills.

    • Able to work independently and in a team

    • Only Singaporeans

    Benefits

    • Basic Salary: $3,000 to $4,500 per month (based on experience)

    • Staff Meals + Staff Benefits + Birthday Leave will be entitled.

    • Comprehensive Medical & Dental Insurance Coverage

    • 5 day’s work weeks

     

    Apply Now to Join Us!

    We regret that only short-listed candidates will be notified.

    Thank You

    Guest Service Executive

    24-May-2025
    CONRAD SINGAPORE MARINA BAY | 55541 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    CONRAD SINGAPORE MARINA BAY


    Job Description

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

    If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

    A Guest Service Executive ensure that our Guests receive an exceptional experience from check-in through check-out.

    What will I be doing?

    As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

    • Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
    • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
    • Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
    • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
    • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
    • Respond promptly to guest requests for a supervisor of manager
    • Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
    • Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
    • Ensure our customers receive a fast, efficient and friendly check in and check out
    • Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
    • Preparation and co-ordination of group arrivals/departures. - Ensure a good performance oriented working environment within the department and motivate the staff
    • Participate regularly in training courses and put the skills learned there into practice
    • Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
    • Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
    • Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

    What are we looking for?

    A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
    • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
    • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
    • Ability to see and hear in order to observe and detect signs of emergency situations

    What benefits will I receive?

    Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

    Guest Experience Expert25085914

    24-May-2025
    Marriott International | 55475 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Executive Sous Chef25085921

    24-May-2025
    Marriott International | 55477 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

    CANDIDATE PROFILE

    Education and Experience

    • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

    OR

    • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

    CORE WORK ACTIVITIES

    Assisting in Leading Kitchen Operations for Property

    • Provides direction for all day-to-day operations.

    • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serving as a role model to demonstrate appropriate behaviors.

    • Ensures property policies are administered fairly and consistently.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Supervises and coordinates activities of cooks and workers engaged in food preparation.

    • Demonstrate new cooking techniques and equipment to staff.

    Setting and Maintaining Goals for Culinary Function and Activities

    • Develops and implements guidelines and control procedures for purchasing and receiving areas.

    • Establishes goals including performance goals, budget goals, team goals, etc.

    • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

    • Manages department controllable expenses including food cost, supplies, uniforms and equipment.

    • Participates in the budgeting process for areas of responsibility.

    • Knows and implements the brand's safety standards.

    Ensuring Culinary Standards and Responsibilities are Met

    • Provides direction for menu development.

    • Monitors the quality of raw and cooked food products to ensure that standards are met.

    • Determines how food should be presented, and create decorative food displays.

    • Recognizes superior quality products, presentations and flavor.

    • Ensures compliance with food handling and sanitation standards.

    • Follows proper handling and right temperature of all food products.

    • Ensures employees maintain required food handling and sanitation certifications.

    • Maintains purchasing, receiving and food storage standards.

    • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

    Ensuring Exceptional Customer Service

    • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Responds to and handles guest problems and complaints.

    • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    Managing and Conducting Human Resource Activities

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Ensures employees are treated fairly and equitably.

    • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

    • Administers the performance appraisal process for direct report managers.

    • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

    • Observes service behaviors of employees and provides feedback to individuals and or managers.

    • Manages employee progressive discipline procedures for areas of responsibility.

    • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

    Additional Responsibilities 

    • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Hotel Front Office Supervisor

    24-May-2025
    Green Canyon Leisure Farms Corp | 55514 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Green Canyon Leisure Farms Corp


    Job Description

    About the role

    This is a full-time Hotel Front Office Supervisor position at Green Canyon Leisure Farms Corp. located in Clark Freeport Zone Pampanga. You will be responsible for overseeing the daily operations of the hotel's front office, ensuring excellent customer service and the efficient management of guest arrivals, departures and queries.

    What you'll be doing

    • Supervise and coordinate the front office team to provide a seamless and exceptional guest experience

    • Manage the front desk, reservations, and concierge operations to ensure efficient workflow and optimal service delivery

    • Monitor and analyse front office metrics to identify areas for improvement and implement corrective actions

    • Resolve guest inquiries, complaints and issues in a prompt and professional manner

    • Lead and mentor the front office staff, providing training and development opportunities

    • Collaborate with other departments to ensure a cohesive and integrated hotel operation

    • Maintain accurate records and documentation related to front office activities

    • Assist with the implementation of hotel policies, procedures and compliance requirements

    What we're looking for

    • Minimum 2-3 years of experience in a front office supervisory role within the hospitality and tourism industry

    • Strong knowledge of front office operations, hotel booking reservations, and hotel management principles

    • Excellent communication, interpersonal and problem-solving skills

    • Proficient in using Xenia or any hotel management software and office productivity tools

    • Ability to lead, motivate and develop a team of front office personnel

    • Flexible and adaptable to handle changing priorities and guest demands

    • Commitment to providing exceptional customer service and a positive guest experience

    Senior/ Guest Service Executive (Orchard Cluster)

    24-May-2025
    Far East Organization | 55559 - Downtown Core, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Far East Organization


    Job Description

    Company description:

    Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

    Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



    Job description:

    Orchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.

    Responsibilities

    • Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings.
    • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
    • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
    • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
    • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
    Requirements
    • Minimum GCE 'O' Level
    • Able to perform rotating shifts
    • Positive attitude and outgoing personality and good public relations skills
    • Previous experience in hospitality and Opera knowledge will be advantageous

    Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

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