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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

CHEF

3-May-2025
AL IBRAHIM PTE. LTD. | 54196 - Central Region
This job post is more than 31 days old and may no longer be valid.

AL IBRAHIM PTE. LTD.


Job Description

  • Plan and direct food preparation for food business
  • Modify menus or create new ones that meet quality standards
  • Estimate food requirements and food/labor costs
  • Supervise kitchen staff’s activities
  • Arrange for equipment purchases and repairs
  • Rectify arising problems or complaints
  • Perform administrative duties
  • Comply with nutrition and sanitation regulations and safety standards
  • Keep time and payroll records
  • Maintain a positive and professional approach with coworkers and customers

F&B Management Trainee

3-May-2025
ALWAYSHIRED PTE. LTD. | 54228 - Central Region
This job post is more than 31 days old and may no longer be valid.

ALWAYSHIRED PTE. LTD.


Job Description

Job Details:

  • Salary up $4000

  • Working location: Islandwide

  • Location: Central

  • MNC Company + High End

  • Bonus 

  • Career Progression

 

Job Responsibilities:

  • Completing all assigned tasks and assisting with day-to-day operations 

  • Assisting the manager to ensure smooth operations and financial aspect of the stall/mini-restaurant.

  • Supervising store operations, cash control, and shift management

  • Co-leading the team to create the mini restaurant/stall experience for customers by providing prompt service, quality beverages and products

  • Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements

  • Preparing documents and updating records

  • Keeping regular contact with customers to obtain feedback on service, food quality and staff friendliness

  • Communicating daily and act as liaison between operations staff and management

 

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

 

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Be rewarded with endless continuous growth opportunities, recognition, rewards and make an impactful difference to others !

 

Ng Der Min (Alex)
Registration Number: R23111898
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Junior Sommelier │ Mono

3-May-2025
Jia Group Holdings Limited | 54206 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Jia Group Holdings Limited


Job Description

What you will be doing:

  • Creating and updating wine lists with the Chefs and Manager.
  • Making recommendations on food and wine pairings.
  • Ensuring that the wine cellar is fully stocked.
  • Informing guests on the variety of wines available.
  • Training wait staff on available wines.
  • Negotiating prices with vendors.
  • Organizing wine tasting events.
  • Complying with health and safety regulations.
  • Ensuring the cleanliness of the wine area and glasses.
  • Help during operation for other task as service.

What we are looking for:

  • WSET Level 2 or above
  • Minimum 3 years’ wine services experience in fine dining restaurant or hotel industry
  • Strong wine knowledge and stock control and ability to develop and implement wine activities
  • Must be customer-service oriented and have excellent hospitality skill
  • Able to deliver fantastic service in a high-profile venue, and ability to up sell wine & beverages
  • Passionate about people and able to develop your team along with you
  • A high level of energy and a good team player
  • Confident in running busy shifts
  • Understanding the food menu and be familiar with food notes and service sequences

We offer:

  • 5-day Work Week
  • 10 days Annual Leave
  • Medical & Dental Insurance
  • Performance Bonus
  • Staff Meals
  • On-the-job Training
  • Competitive Salary

BARTENDER FOR A RESTOBAR

3-May-2025
Private Advertiser | 54214 - Davao City, Davao del Sur
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

We seeking an experienced Bartender to join our lively restobar in Davao City, Davao del Sur. As our Bartender, you will be responsible for mixing and serving a range of innovative cocktails, while providing exceptional customer service to our guests. This is a full-time position that will play a key role in creating a vibrant and enjoyable atmosphere in our establishment.

What you'll be doing

  • Prepare and serve a wide variety of cocktails, beers, wines and other alcoholic and non-alcoholic beverages

  • Engage with customers, providing friendly and knowledgeable service to ensure a positive dining experience

  • Maintain a clean, organized and well-stocked bar area

  • Assist with inventory management and ordering of bar supplies

  • Adhere to all food safety, liquor licensing and responsible service of alcohol regulations

  • Support the operations of the restobar as needed, including assisting with food service when required

What we're looking for

  • At least 1 years of experience as a Bartender in a similar high-volume, fast-paced establishment

  • Extensive knowledge of classic and contemporary cocktail recipes, spirits, wines and beer

  • Excellent customer service and interpersonal skills, with the ability to provide a welcoming and engaging experience for guests

  • Strong attention to detail and the ability to work efficiently in a team environment

  • Certification/s in relation of the job

  • Positive and enthusiastic attitude, with a passion for the hospitality industry

What we offer

We are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:

  • Opportunities for career development and advancement

  • Discounts on food and beverages

  • Comprehensive health and wellness programs

  • Collaborative and friendly team environment

Bartender

3-May-2025
Gaia Chinese Culinary Pte Ltd | 54194 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Gaia Chinese Culinary Pte Ltd


Job Description

Gaia Chinese Culinary Pte Ltd is hiring a Full time Bartender role in Downtown Core, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $2,300 - $2,800 per month

Job Responsibilities:

  • Provide exceptional service by preparing and serving drinks to customers, ensuring a positive and enjoyable experience
  • Maintain a clean and organized bar area
  • Engage with guests to understand their preferences
  • Handle transactions, monitor inventory levels, and contribute to the overall ambience of the bar ​​​​​​
  • Utilize advanced mixology skills to create and recommend cocktails, maintaining high standards of taste and presentation.
  • Demonstrate in-depth knowledge of the beverage menu and products to provide excellent service
  • Adhere to the compliance of sanitation and safety regulations

Job Requirements:

  • 1-3 years of relevant experience
  • Candidates with more experience will be considered for Senior Bartender positions
  • Prior experience working in a preopening team would be advantageous
  • Knowledge of mixing, garnishing, and serving drinks
  • Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Guest Relation Executive

3-May-2025
CASA VOSTRA RETAIL PTE. LTD. | 54184 - Geylang, Central Region
This job post is more than 31 days old and may no longer be valid.

CASA VOSTRA RETAIL PTE. LTD.


Job Description

Guest Relations Executive

Introduction:

Translated to “your home” in Italian, Casa Vostra is an Italian concept initiated with a simple goal of offering perfected Italian cuisine staples suited for fast-paced modern living. In collaboration with Ebb & Flow group, we are set to open our second physical store, located at the West of Singapore.

Key Responsibilities:

  • Warmly welcomes all incoming guest, and escorts them to their assigned table
  • Manage the reservation system, and ticketing system (for pick hours) on a daily
  • Make menu recommendations to guest with extensive menu knowledge
  • Collaborate with the team to maintain the restaurant's ambiance and cleanliness
  • Provides the team with a roll-up of reservations prior to each shift; Informs Managementof any large parties, special reservation notes and/or VIP customers

Qualifications:

  • 2-3 years experience as a guest relation in restuarant setting
  • Experience in pre-opening operations is a bonus
  • Excellent interpersonal and communication skills
  • Consistent track record of employment in hospitality-related role

Perks:

  • Birthday Leave
  • Competitive Staff Discounts across outlets
  • Health and Medical Insurance coverage

Marcom Restaurant

3-May-2025
PT Utopia Kuliner Indonesia | 54181 - Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Utopia Kuliner Indonesia


Job Description

About the role

We are seeking a driven and experienced Marcom Restaurant to join our team at PT Utopia Kuliner Indonesia in our dynamic Jakarta office. As a Marcom Restaurant, you will play a vital role in promoting our restaurant brand and driving customer engagement through effective marketing and communication strategies. This full-time position offers the opportunity to work in an exciting and fast-paced hospitality environment.

What you'll be doing

  • Developing and implementing innovative marketing campaigns to promote our restaurant offerings and drive customer traffic
  • Creating compelling content for our website, social media channels, and other digital platforms to engage with our target audience
  • Coordinating with the restaurant management team to align marketing activities with operational goals and initiatives
  • Analysing customer data and market trends to inform marketing strategies and optimize campaigns
  • Managing and optimizing the restaurant's online presence, including website, social media, and review platforms
  • Collaborating with the wider marketing team to ensure consistent brand messaging and visual identity across all customer touchpoints
  • What we're looking for

  • Minimum 2 years of experience in a marketing or communications role within the hospitality industry
  • Strong understanding of the restaurant and hospitality landscape, including customer behaviour and industry trends
  • Excellent writing and communication skills, with the ability to create engaging and persuasive content
  • Proficiency in digital marketing tools and platforms, including social media, web analytics, and content management systems
  • Creative problem-solving skills and a data-driven approach to decision making
  • Strong project management and organisational abilities to juggle multiple tasks and deadlines
  • Adaptability and a willingness to work in a fast-paced, dynamic environment
  • What we offer

    At PT Utopia Kuliner Indonesia, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for professional development and career advancement
  • A comprehensive health and wellness package, including medical insurance and fitness subsidies
  • Flexible work arrangements and a supportive work-life balance
  • A vibrant and collaborative work culture with regular team-building activities
  • About us

    PT Utopia Kuliner Indonesia is a leading restaurant group in Indonesia, known for our innovative and diverse dining experiences. With a portfolio of successful restaurant brands and a commitment to culinary excellence, we are dedicated to providing our customers with exceptional service and unforgettable dining experiences. Join our team and be a part of our continued growth and success!

    Apply now for this exciting opportunity to be our next Marcom Restaurant!

    In-Room Dining Supervisor

    3-May-2025
    Banyan Tree Hotels & Resorts Pte Ltd | 54195 - Mandai, North Region
    This job post is more than 31 days old and may no longer be valid.

    Banyan Tree Hotels & Resorts Pte Ltd


    Job Description

    Main Duties and Responsibilities

    Mandai Rainforest Resort is seeking a dedicated and service-oriented In-Room Dining Supervisor to oversee and elevate the in-room dining experience for our guests. This role plays a critical part in ensuring seamless food and beverage service, while embodying the resort’s commitment to sustainability, hospitality, and the natural environment.

    The ideal candidate is passionate about service excellence, attentive to detail, and experienced in luxury hospitality standards. You will supervise daily operations, lead the in-room dining team, and uphold hygiene and quality standards in line with our rainforest-inspired ethos.

    Key Responsibilities

    • Supervise and coordinate all aspects of in-room dining operations to ensure timely and accurate delivery of food and beverages.
    • Monitor guest orders and ensure prompt, courteous, and personalized service that aligns with the resort’s luxury and sustainability standards.
    • Lead, train, and motivate a team of in-room dining attendants to deliver consistently high levels of guest satisfaction.
    • Maintain cleanliness and presentation standards for all in-room dining equipment, trolleys, and pantries.
    • Handle guest feedback and complaints professionally, ensuring quick and effective resolution.
    • Coordinate with the culinary and stewarding teams to ensure order accuracy, dietary requirements, and timely preparation.
    • Maintain stock levels and inventory for in-room dining supplies.
    • Ensure compliance with all food safety, hygiene, and sanitation regulations.
    • Support the implementation of eco-friendly initiatives in alignment with the resort’s sustainability goals.
    • Prepare reports on daily operations, guest feedback, and team performance as required.

    Job Requirements

    • Minimum 2–3 years of experience in a supervisory role within F&B, preferably in a luxury hotel or resort.
    • Strong knowledge of in-room dining operations and high-end guest service.
    • Excellent communication and interpersonal skills.
    • Flexible to work shifts, including weekends and public holidays.
    • Knowledge of POS systems and basic administrative reporting.

    Kitchen Supervisor

    3-May-2025
    BestOption Management Consultants Inc | 54219 - Mandaluyong City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    BestOption Management Consultants Inc


    Job Description

    ● Staff Management: Hire, train, supervise, and mentor kitchen staff, fostering a positive and collaborative work environment.

    ● Quality Assurance: Ensure that all food preparation and presentation meet the highest quality standards, consistently exceeding customer expectations.

    ● Operational Oversight: Oversee daily kitchen operations, including order preparation, inventory management, and kitchen equipment maintenance.

    ● Compliance and Safety: Ensure compliance with health and safety regulations, maintaining a clean and sanitary kitchen at all times.

    ● Cost Management: Monitor and control kitchen expenses, including food and labor costs, to meet budget goals.

    ● Technology Integration: Collaborate with technology platforms to streamline order management, tracking, and delivery processes.

    ● Customer Feedback: Analyze customer feedback and make necessary adjustments to continually enhance the dining experience.

    PIZZA CHEF

    3-May-2025
    Natural9 Corporation | 54211 - San Juan City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Natural9 Corporation


    Job Description

    • Graduate of Bachelor of Science in Culinary Arts / Certificate or Culinary school Diploma

    • Male

    • At least 2 year of kitchen experience in a restaurant setting (Italian cuisine is a plus).

    • Proven experience as a Pizza Chef, Pizza Maker, or similar role

    • Strong knowledge of pizza-making techniques, dough preparation, sauce creation, and toppings.

    • Has a familiarity with professional kitchen equipment and with operating pizza ovens (wood-fired, gas, or electric, brick or stone oven).

    • Creative with a passion for food and culinary innovation

    • Knowledge of various pizza styles is preferred.

    • Follow food safety and sanitation guidelines to ensure a clean and safe kitchen.

    Guest Relations Executive

    3-May-2025
    FOC RESTAURANT PTE. LTD. | 54190 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    FOC RESTAURANT PTE. LTD.


    Job Description

    BENEFITS-

    · 5 Days work per week

    · 44 hours weekly (OT & Off in lieu compensation)

    · Spilt Shift allowance up to $200 monthly *

    · Monthly sales incentive

    · Referral Fee (Up to $3000/-) *

    · Uniform provided

    · Career Growth Opportunities

    · Employee discount of 25%

    · Birthday treat for 2pax (Worth up to $150)

    · Leave Benefits

    · Medical Benefits

    RESPONSIBILITIES AND MEANS-

    · Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

    · Managing Reservations, walk ins & Event bookings below 40 guests

    · Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

    · Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

    · Knowledge of Reservations/ Events Policies

    · Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

    · Ensure that all requests are properly noted on reservation lists and followed up with

    · Showing guests to their assigned tables

    · Provide menu and announce server’s name

    · As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

    · Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

    · Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

    · Maintain constant awareness of operations and reservations on site

    · In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

    · Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

    · Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

    · Cashier duties; completing transactions, opening and closing cashier duties

    · Data Reporting; updating of sales report

    SUPERVISOR

    3-May-2025
    SG PRATA HOUSE PTE. LTD. | 54250 - Simei, East Region
    This job post is more than 31 days old and may no longer be valid.

    SG PRATA HOUSE PTE. LTD.


    Job Description

    Supervisor Responsibilities:

    • Making sure employees that report to you meet performance expectations.

    • Giving instructions or orders to subordinate employees.

    • Ensuring that the work environment is safe, secure and healthy.

    • Meeting deadlines.

    • Approving work hours.

    • Ensure great customer service at all levels.

    Supervisor Requirements:

    • Previous leadership experience.

    • Excellent communication skills.

    • Eye for detail and accuracy.

    • Reliable, with high integrity and strong work ethic.

    • Ability to work as part of a team.

    • Professional appearance and attitude.

    • Computer literacy.

    • Proactive organizational skills.

    • High school diploma.

    • Ability to keep a positive attitude in a fast-paced environment.

    Resident Bartender

    3-May-2025
    Accor Asia Corporate Offices | 54191 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Job Description

    The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

    Primary Responsibilities

    Overseeing Daily Operatoins and Achieving Targets

    • Supports Resident Mixologist in providing world-class hospitality and drinks making.
    • Ensures operating par stock for OS&E and beverage.
    • Adheres to bar Standard Operating Procedures.
    • Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
    • Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
    • Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
    • Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
    • Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
    • Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
    • Is present in the bar/outlet during all key operation periods.
    • Achieves or exceeds outlet’s goal and sales target.
    • Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
    • Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
    • Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
    • Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
    • Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
    • Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

    Marketing Plan and Revenue Management

    • Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
    • Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
    • Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

    Training, Learning and Development of the Team

    • Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
    • Completes On-the-Job-Trainings and develops new skills and knowledge. 
    • Assists and guides the departmental orientation for new colleagues.
    • Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

    Qualifications

    Candidate Profile

    Knowledge and Experience

    • At least 1 year of relevant bar experience with similar standing or profile.
    • Knowledge of classic/international cocktails, spirits and hospitality.
    • Proficient in Microsoft Office and basic POS management.
    • Previous relevant bar experience with similar standing or profile as bartender.
    • Passionate in beverage and cocktail making and knowledge of alcoholic beverages and mixing of drinks.
    • Ability to work with a team of diversified background and support the team accordance to Raffles Hotel Singapore policy and plan.
    • Certified with valid National Environment Agency (Singapore) Basic Food Hygiene Handler.
    • Highly organised with strong analytical and communication skills.
    • Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the hotel.

    Competencies

    • Extrovert, sociable, and avid representing the bar/outlet and the Raffles brand.
    • Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
    • Service oriented with an eye for details, passion and innovative for Food & Beverage.
    • Ability to work effectively and contribute in a team across divisional borders. 
    • Good presentation and influencing skills. 
    • Able to work and thrive within a culturally diverse environment. 
    • Flexible and able to embrace and respond to change effectively. 
    • Ability to work independently and has good initiative in dynamic environment.
    • Self-motivated and energetic.
    • Flexible and adaptable to different working locations.
    • Commitment to professional values – brand conscious.
    • Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
    • Builds strong rapport and coordinates approached with other departmental colleagues.
    • Guests and people oriented.
    • Self-driven. Positive and passionate. 
    • Sense of urgency and able to prioritise. 
    • Anticipate guest need.
    • Able to work under pressure.

    Additional Information

    Benefits of Joining Raffles Hotel Singapore

    • 5-day Work Week.
    • Duty Meals are provided.
    • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
    • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
    • Medical and Wellness Benefit.
    • Comprehensive Insurance Coverage.
    • Local/Overseas Career Development & Growth Opportunities.
    • Holistic Learning and Development Opportunities.

    SUPERVISOR

    3-May-2025
    LEE QUAN (HAI ZHONG BAO) PTE. LTD. | 54201 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    LEE QUAN (HAI ZHONG BAO) PTE. LTD.


    Job Description

    Job Responsibilities:

    1. Ensure smooth daily operations of the outlet

    2. Assist kitchen and counter staff duties when and where necessary

    3. Responsible for weekly roster update

    4. Assist to do stock inventory checking

    5. Ad-hoc duties when needed as assigned

    Requirements:

    1. Passion in F&B service industry

    2. Good working attitude, good teamwork player & highly self-motivated professional

    3. Independent, able to multitask and willing to learn

    Resident Bartender

    3-May-2025
    Accor Asia Corporate Offices | 54226 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Job Description


    The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

    Primary Responsibilities

    Overseeing Daily Operatoins and Achieving Targets

    • Supports Resident Mixologist in providing world-class hospitality and drinks making.
    • Ensures operating par stock for OS&E and beverage.
    • Adheres to bar Standard Operating Procedures.
    • Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
    • Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
    • Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
    • Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
    • Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
    • Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
    • Is present in the bar/outlet during all key operation periods.
    • Achieves or exceeds outlet’s goal and sales target.
    • Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
    • Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
    • Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
    • Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
    • Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
    • Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

    Marketing Plan and Revenue Management

    • Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
    • Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
    • Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

    Training, Learning and Development of the Team

    • Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
    • Completes On-the-Job-Trainings and develops new skills and knowledge. 
    • Assists and guides the departmental orientation for new colleagues.
    • Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

    Qualifications


    Candidate Profile

    Knowledge and Experience

    • At least 1 year of relevant bar experience with similar standing or profile.
    • Knowledge of classic/international cocktails, spirits and hospitality.
    • Proficient in Microsoft Office and basic POS management.
    • Previous relevant bar experience with similar standing or profile as bartender.
    • Passionate in beverage and cocktail making and knowledge of alcoholic beverages and mixing of drinks.
    • Ability to work with a team of diversified background and support the team accordance to Raffles Hotel Singapore policy and plan.
    • Certified with valid National Environment Agency (Singapore) Basic Food Hygiene Handler.
    • Highly organised with strong analytical and communication skills.
    • Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the hotel.

    Competencies

    • Extrovert, sociable, and avid representing the bar/outlet and the Raffles brand.
    • Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
    • Service oriented with an eye for details, passion and innovative for Food & Beverage.
    • Ability to work effectively and contribute in a team across divisional borders. 
    • Good presentation and influencing skills. 
    • Able to work and thrive within a culturally diverse environment. 
    • Flexible and able to embrace and respond to change effectively. 
    • Ability to work independently and has good initiative in dynamic environment.
    • Self-motivated and energetic.
    • Flexible and adaptable to different working locations.
    • Commitment to professional values – brand conscious.
    • Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
    • Builds strong rapport and coordinates approached with other departmental colleagues.
    • Guests and people oriented.
    • Self-driven. Positive and passionate. 
    • Sense of urgency and able to prioritise. 
    • Anticipate guest need.
    • Able to work under pressure.

    Additional Information


    Benefits of Joining Raffles Hotel Singapore

    • 5-day Work Week.
    • Duty Meals are provided.
    • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
    • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
    • Medical and Wellness Benefit.
    • Comprehensive Insurance Coverage.
    • Local/Overseas Career Development & Growth Opportunities.
    • Holistic Learning and Development Opportunities.

    Guest Experience Expert25074322

    3-May-2025
    Le Méridien | 54209 - South Kuta, Bali
    This job post is more than 31 days old and may no longer be valid.

    Le Méridien


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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